Forrester eCommerce

DECEMBER 28, 2021

Talking with sellers is like measuring weather patterns; you find out quickly which way the wind is blowing. And the topics Forrester clients ask about often reveal emerging trends. So what’s top of mind for B2B sales teams? I created a list of the top five topics revenue leaders asked me about in my first […].

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Retail TouchPoints

DECEMBER 28, 2021

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was disproportionately affecting minority-owned small businesses. Reasons cited were that the country’s 1.1 million minority-owned small businesses often face underlying challenges, making it tougher for them to run and scale successfully, plus they are likelier to work in industries most distressed by the global crisis.

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Payment Services Small Business Retail Banking Operations 276

Kissmetrics

DECEMBER 28, 2021

As marketers, we’re constantly attuned to Google’s ever-changing algorithm, keeping an eye toward shifts in prioritization and SERPs. Google is pretty good at equipping users (and businesses) with information about what it considers important by providing resources like their search engine optimization (SEO) guides and the annual Search Trends report.

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Games SEO Blog Marketing 252

GetElastic

DECEMBER 28, 2021

Over the last year at Elastic Path, we have seen more and more brands who need to run digital commerce for multiple business models. Whether they are a B2B business launching D2C for the first time, or a D2C brand getting into B2B2C for the first time, more and more companies are looking for solutions to help them power all routes-to-market. In this post we will: Explore this trend.

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B2C B2B Technology Channel 148

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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RetailWire

DECEMBER 28, 2021

If the experiences of West Virginia residents Elizabeth and Shawna Fordyce are representative, many shoppers who traditionally wait for post-Christmas sales to do their real holiday shopping are feeling frustrated this year, finding instead empty shelves where they expected to see some of the best deals of the year.

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Fabric Blog

DECEMBER 28, 2021

Improving your e-commerce order management process begins with automating your sales systems. By doing so, you can handle customer orders, prepare invoices, and ship them with speed and accuracy. This is essential for satisfying customers that let fast shipment influence their purchase decision.

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eCommerce Improvements Management Shipping 52

Retail TouchPoints

DECEMBER 28, 2021

Retailers selling online have benefited from the ecommerce surge engendered by COVID-19, but as with anything else in this industry, they can’t afford to rest on their laurels — particularly as reopened physical stores up their game. Ideally, of course, omnichannel retailers will find ways to provide a seamless experience no matter what touch point a shopper uses or where they are in their purchase journey.

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RetailWire

DECEMBER 28, 2021

Three former SpaceX engineers — Beson Tsai, Brian Langone and James Wahawisan — are the founders of Stellar pizza, a startup that developed a robotic pizza assembly machine that, along with an oven, fits in the back of a truck. It takes the hands-off system five minutes to form the dough and apply the pizza toppings, customized by order. When running at full tilt, the system can roll out a fresh pizza every 45 seconds.

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Customer Article 40

Ecommerce Platforms

DECEMBER 28, 2021

The best online ordering system for restaurants makes running your food service business easier, and more efficient. While there are challenges involved in operating any kind of store, restaurants have unique challenges to consider, like keeping track of tables, managing orders, and even splitting bills with the help of the right POS solution. As the restaurant industry continues to grow, with around 60% of consumers ordering delivery or takeout at least once per week, business leaders need to e

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RetailWire

DECEMBER 28, 2021

The Food and Drug Administration has given its first-ever Modified Risk Tobacco Products designation to VLN King and VLN Menthol brand cigarettes, manufactured by 22nd Century Group. The company grows genetically modified tobacco plants that contain greatly reduced levels of nicotine yet purports to burn and taste like regular tobacco. “We know that three out of four adult smokers want to quit and the data on these products show they can help addicted adult smokers transition away from highly ad

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailWire

DECEMBER 28, 2021

California’s new Senate Bill 1383 will be rolled out gradually across the state by locale, but ultimately the law requires that residents and businesses dispose of their organic waste in separate receptacles so that it can be collected and composted for reuse. Further, by 2025, the bill sets an objective, primarily with supermarkets in mind, of recovering 20 percent of still-edible food to be diverted to food banks instead of land fills.

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Banking Article 40

RetailWire

DECEMBER 28, 2021

Kathryn Minshew, co-founder and CEO of career website The Muse, prefers the term “Great Reshuffling” to describe the mass resignations that have caused great consternation in the job market throughout the pandemic era. Ms. Mishew sees the beginning of the new year as a time when many workers reevaluate their life/work trajectories and, therefore, sees a new wave of dropouts from the workforce.

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Marketing Article 40

RetailWire

DECEMBER 28, 2021

If you add the five stores Apple was forced to close due to bad weather conditions in Washington state, nearly 10 percent of the company’s U.S. stores were not operating as of yesterday. Apple says many of the affected stores are allowing for same-day order pickup or delivery.

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Operations Article 40

RetailWire

DECEMBER 28, 2021

Investors were apparently impressed with a KeyBanc analyst report showing that the Oculus app had suddenly jumped to top ranking in the entertainment category in Apple’s app store, indicating that the VR headset owned by Meta (Facebook) was a popular holiday gift — perhaps further indicating that Meta’s marketing for The Metaverse made an impact with consumers.

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Gifts Consumer Marketing Article 40

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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