Mon.Dec 07, 2020

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Debunking Myths of SaaS (+ Why Software-as-a-Service is a Viable Option for Enterprise Business)

BigCommerce

Inside San Francisco’s largest convention center one March day in 2000, Siebel CRM Systems was hosting a huge conference.

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Walgreens Accelerates Clinic Rollout with Plans for 40 Additional Locations by mid-2021

Retail TouchPoints

Walgreens Boots Alliance and VillageMD will open the next 40 Village Medical at Walgreens full-service primary care clinics by the end of summer 2021. The first markets slated for expansion include Houston, El Paso and Austin, Texas; Phoenix; and Orlando, Fla. The expansion is part of the large-scale rollout that will open 500 to 700 Village Medical at Walgreens clinics in more than 30 U.S. markets in the next five years.

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Under The Forrester Tree: Twelve Surprise Gifts From Our Analysts To You!

Forrester eCommerce

The holidays are upon us, and a cohort of analysts who are experts in demand and account-based marketing are ready to deliver eminently practical little gifts to you, the marketers we support.

Gifts 264
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Men’s Wearhouse Chief Customer Officer: ‘Next-Gen Store Brings Our Mission to Life’

Retail TouchPoints

At a time when many brands are reassessing their brick-and-mortar footprints and closing locations, it’s evident that Men’s Wearhouse is prioritizing in-store innovation. Its parent company Tailored Brands, Inc. , has seen great success after unveiling a “next-gen” store concept this past September in Shenandoah, Texas. As a result, Men’s Wearhouse already has plans to expand the tech-driven concept to more locations through 2021.

Customer 299
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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The Simple Guide to Using Pivot Tables to Understand Marketing Data

Kissmetrics

Does the word “pivot table” make you want to scream? You aren’t alone. But, if you aren’t using pivot tables, you could be missing out on valuable insights about the effectiveness of your SEO, social media, or content marketing campaigns. Data is the most powerful resource on the planet right now — some are even calling it the “new oil.” But, are you making the most of your marketing data?

Marketing 293
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The History of SaaS: From Emerging Technology to Ubiquity

BigCommerce

When people think about the first SaaS startup, typically Salesforce comes to mind.

More Trending

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LVMH to Name Chief Omnichannel Officer

Retail TouchPoints

Luxury holding company LVMH plans to reconfigure its digital approach. The brand has appointed Michael David, who ran online retail for the company’s Louis Vuitton division, to the new group-wide role of Chief Omnichannel Officer, according to an internal memo reported by Reuters. The move follows the departure of LVMH’s Chief Digital Officer (and former Apple exec) Ian Rogers, who is leaving to assume the role of Chief Experience Officer at French startup Ledger — a company seeking to protect d

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Make it Big 2020 Spotlight: The Commerce Paradigm Shift and Becoming Your Own Media Company with Ryan Deiss

BigCommerce

A shifting ecommerce landscape requires a shift in your company’s mindset.

eCommerce 252
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Winning Windows People’s Choice Voting Open Through Dec. 11

Retail TouchPoints

This year, design:retail ’s readers can vote for their favorite holiday windows via the Winning Windows competition. Readers can choose from our North American entries as part of a fundraising effort in partnership with PAVE. Spread some holiday spirit by casting your vote for the Winning Windows of North America PAVE People’s Choice Award, with voting open through Dec. 11, 2020.

Retail 198
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Did You Know The Word “Gullible” Isn’t In The Dictionary?

Steve Dennis

Did you immediately spot this old–and not especially good–joke? Or did you briefly stop to wonder if it could possibly be true, finally coming to your own conclusion that I must just be goofing around (as I am often wont to do)? Or did you say, hmm, that doesn’t sound right, but let me go check it out just to be sure. Or did you simply assume it must be true, because, hey, you saw it on the internet?

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Francesca’s Enters Chapter 11 Bankruptcy to Pursue a Sale

Retail TouchPoints

Francesca’s has filed for Chapter 11 bankruptcy protection as the ailing retailer seeks a sale of both its brick-and-mortar locations and its ecommerce holdings. The company will continue operating during the process by utilizing a $25 million debtor-in-possession loan from Tiger Finance. The company will go forward with previously announced plans to close 140 stores and renegotiate a number of leases at other locations, which may result in further closings.

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We Thought You’d Like This: Personalized Recommendations Are Here

Omnisend

Reading Time: 3 minutes. Customers appreciate personalized, relevant offers and are 2.6x more likely to buy the items that are recommended based on their purchase history – it’s a fact. At Omnisend, we just made it easier for you to personalize your emails and product picks too. From now on, you can add purchase-history based Personalized Recommendations in your automated emails and drive more repeat sales from your existing customers.

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Black Friday 2020 In-Store Traffic: An Expected Result in an Unexpected Season

Retail TouchPoints

To say that year-over-year traffic results for Black Friday Week were soft would be an understatement. It was a very tough couple of days for brick-and-mortar retailers. However, looking a little deeper and putting them into context along with some of Sensormatic Solutions shopper survey data might provide some welcome light as we travel to the end of the holiday traffic tunnel.

Events 241
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The Ultimate CVO Guide – RFM model: Flirting

Omniconvert

The previous chapter of our in-depth CVO guide focused on another important RFM segment – New Passion – and we. The post The Ultimate CVO Guide – RFM model: Flirting appeared first on Omniconvert Ecommerce Growth Blog.

Blog 140
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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How eCommerce brands can leverage email for third-party monetization

Liveintent

As more ecommerce companies invest in monetizing their emails with third-party advertisements, they’re going to have some questions: How can I maintain brand safety? How should I segment audiences? Is it risky to ask readers to click away from my content? If email is one of my biggest sales-drivers, will this impact my overall business? Jon Nolz, global director of ads at Groupon, has answers.

eCommerce 104
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What is customer analytics?

Omniconvert

Customer analytics is considered to be the bread and butter of any successful business plan. In simple terms, it’s the. The post What is customer analytics? appeared first on Omniconvert Ecommerce Growth Blog.

Customer 133
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Why 20 brands are sending out a joint holiday catalog this season

RetailDive

Born out of the crisis of the pandemic, the Mission Brand Alliance is looking to push consumers to other values-driven brands by banding together.

Consumer 129
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Bolton Nisa undergoes 10-day transformation

TalkingRetail

A new Nisa Local has launched in Bolton less than two weeks after the owners were handed the keys to the property to carry out a full re-fit. The 3,000sq ft store on Bury Road is situated on a main road in a built-up area and benefits from both regular foot traffic, as well as.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Small and mighty: How independent retailers are navigating the holidays

RetailDive

Indie players' challenges mimic those of larger retailers. But, small businesses are finding creative solutions for customers during an unpredictable season.

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GrideServe opens UK’s first electric forecourt

TalkingRetail

The UK’s first electric forecourt has opened for business near Braintree, Essex. The site, located just off the A131, is the first of more than 100 electric forecourts being built by Gridserve over the next five years. The Braintree Electric Forecourt enables 36 electric vehicles to be charged simultaneously, with high power chargers that can.

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How Stores Are Handling Returns During the Pandemic

ESW

It wasn’t just in-store purchases that stopped when the country went into lockdown. Many stores were also forced to put a hold on returns, leaving consumers without any way to get their money back for over a month. That led to a lot of pent-up demand. IHL Group forecast there was between $150 billion and $250 billion worth of products waiting to be returned.

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Co-op launches new Preston store

TalkingRetail

Co-op opened a new food store in Preston, Lancashire, on Friday (4 December) following a £635,000 investment. The Garstang Road store runs on 100% renewable electricity and features customer car parking, an in-store bakery, and Seattle Coffee. Stephen Biss, Co-op store manager, said: “We have had a great response – we are delighted to have.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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America’s chess obsession, Oprah’s ‘Favorite Things,’ and raging retailer price wars — Profitero press highlights

Profitero

While the masses are trying to land the latest PS5 or Xbox console, who could have guessed chess sets as the other must-have holiday item? It’s true. Searches for “chess set” on Amazon have been climbing since the debut of The Queen’s Gambit on Netflix in late October. What are some other hot themes emerging in eComm this season? Here are snippets from Profitero’s recent press coverage, which demonstrate how our eComm data & analytics can help brands spot some of the biggest product trends.

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Digital recruitment skyrocketing as organisations increase their online presence

Retail Technology Review

The COVID-19 pandemic has forced many businesses to re-think their digital strategies, leading to a sheer increase in the demand for digital talent, this is according to ecommerce & digital talent acquisition agency Beringer Tame, which has seen a 100% increase in organisations looking to fill roles in comparison to this time last year.

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[Guest Blog] How to Prepare for Last-Minute Holiday Shoppers

ChannelAdvisor

The holidays are just around the corner, and as usual, there will be last-minute shoppers. Your holiday prep probably started earlier than usual this year — probably in March! There has been a sharp increase in e-commerce traffic in 2020 and this increase is cresting with the holiday shopping season. And with this wave of holiday shopping battering e-commerce sellers, it’s inevitable that the last-minute shoppers that typically do a mad dash through the mall will also turn online. .

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Eat17 sees refillable sales boom

TalkingRetail

Retail and restaurant chain Eat17 has seen sales from its refillable stations increase 20% in the past year despite the pandemic. The retailer introduced refillables to its stores in 2018 and has gone from offering dried pulses, cereals, pasta and rice to now include oils and vinegars, detergents, and wine. Its bestsellers include nuts and.

Retail 85
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Moody's sees 2021 apparel comeback, but risks remain high

RetailDive

Post-pandemic, consumers will likely continue to gravitate toward casual styles. But economic uncertainty will also drag on, the firm said.

Apparel 122
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Welcome opens new stores

TalkingRetail

Southern Co-op has opened 15 new franchise stores across the south of England in this year. The retailer, which operated 48 Welcome-brand stores, hopes to hit the 50 milestone in the next few months. The growth has beaten the previous year’s increase in stores of 12 and has included both new partnerships and existing franchisee.

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Simplify supply chain complexity and seize the future

Retail Technology Review

By Karl H. Lauri, managing team member at MRPeasy.com. The combination of globalisation, e-commerce and the Internet has blown apart the post-war ‘standard business model’, which saw large companies enjoying ever-greater economies of scale through mass production and mass marketing.

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Coca-Cola supports homelessness with personalised Christmas cans

TalkingRetail

Coca-Cola Great Britain is offering consumers the chance to personalise their own Coca-Cola zero sugar cans, in partnership with homelessness charity Crisis. Shoppers can order their personalised can by scanning a QR code on Christmas packs of Coca-Cola original taste, Coca-Cola zero sugar and Diet Coke. The code links to cokecreation.co.uk/christmas/ where shoppers can personalise their.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio