Retail TouchPoints

AUGUST 23, 2022

Bath & Body Works has launched its loyalty program nationwide at the retailer’s 1,750+ locations following testing in select markets. The personal care and home fragrance retailer also debuted its My Bath & Body Works App, which allows shoppers to earn rewards points through any channel and provides exclusive content. Additionally, the in-app wallet stores rewards points, offers and gift cards to provide a convenient experience to customers.

Gifts 327

Gifts Events Channel Improvements 327

Forrester eCommerce

AUGUST 23, 2022

Selecting, launching, and sustaining a new B2B sales methodology can be an overwhelming project for sales enablement teams. Sales leaders frequently underestimate the commitment required to realize the expected business impact of a methodology deployment, resulting in an endless cycle of starts, slow-motion failures, and restarts…rinse and repeat.

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B2B Management Customer 195

Retail TouchPoints

AUGUST 23, 2022

Shoppers today don’t just want the right products at the right price at the right time. They want to be immersed into content and experiences that align with their wants, needs and expectations. Marta Dalton has developed an illustrious career in ecommerce helping brands provide those personalized experiences. Prior to her current role as VP of Data Analytics & Customer Insights at Amyris , a biology company in the clean beauty, health and wellness and flavors/fragrances markets, she held ec

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Marketing Beauty and Health eCommerce Consumer 263

Forrester eCommerce

AUGUST 23, 2022

Gaming isn’t niche anymore; it’s mainstream. And that means it’s time to let go of the stereotypical gamer persona: a teenage boy playing in his parents’ basement. In my interview with Casey Campbell, managing director, North America, at Gameloft, he said, “Almost every demographic is playing in some regard.” Our data corroborates this: Forrester’s Media […].

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Games Management B2C Customer 195

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

AUGUST 23, 2022

LS&Co. has launched the Business Optimization Of Shipping and Transport engine, or BOOST, which leverages data, AI and machine learning to choose the best fulfillment option for both the customer and LS&Co.’s bottom line. The in-house technology is part of LS&Co.’s digital transformation journey designed to support its business strategies, including growing its DTC business as a percentage of overall revenue.

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Fulfillment Shipping eCommerce Consumer 246

UpSellIt

AUGUST 23, 2022

Let’s take a look at two common ecommerce scenarios: A 3rd party, such as Honey, auto-applies an unnecessary discount to a customer’s order, lowering your bottom line. A coupon code that you actually intended to offer becomes invalid, and when a shopper unsuccessfully attempts to use it at checkout, they become frustrated and abandon. These two scenarios happen all the time.

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Management Customer Experience Improvements Technology 127

Salsify

AUGUST 23, 2022

Accurate product and service data can make the difference between repeat sales and dissatisfied customers.

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Retail Customer Omnichannel 147

Retail TouchPoints

AUGUST 23, 2022

Gap has launched a fulfillment service for retailers called GPS Platform Service , offering omnichannel fulfillment using Gap’s nationwide distribution network and handling tasks including delivery to customers or stores, returns initiation and processing at its fulfillment centers. “For the first time, we are making Gap Inc.’s fast, flexible and highly automated logistics and fulfillment network available to brands of all sizes through GPS Platform Services,” said Kevin Kuntz, SVP of Global Log

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Fulfillment Retail Supplies B2B 246

365 Retail

AUGUST 23, 2022

It is a great time to be a consumer – never before has there been so much online choice. One of the consequences of the pandemic is that ecommerce growth has been explosive. A report from McKinsey shows that the peak three months of Covid-19 saw the US e-commerce market gaining ten years’ worth of growth. Although this is terrific news for the economy, it presents time-critical challenges for brands who want to compete in this expanding sector.

Multi-channel 110

Multi-channel eCommerce Payment Services eCommerce Marketing 110

Retail TouchPoints

AUGUST 23, 2022

eBay will pay $295 million to acquire TCGplayer , an online collectibles technology platform and marketplace for trading card games. TCGplayer, which employs more than 600 people, will operate its TCGplayer Marketplace and Authentication Center autonomously following the acquisition, providing eBay with omnichannel capabilities including order fulfillment and cart optimization.

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Hobbies Order Fulfillment Omnichannel Fulfillment 246

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

GetElastic

AUGUST 23, 2022

The Elastic Path Global Services Team plays a key role in the success of our customers; with team members located throughout Canada, the U.S. and the UK, Global Services is a trusted ally for global brands embarking on their first steps into eCommerce, and for those transitioning into new commerce platforms from software they’ve outgrown as they scale.

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eCommerce Platforms Reference Games Customer Experience 78

Retail TouchPoints

AUGUST 23, 2022

In its 32 locations across 12 states, outdoor specialty retailer Sun & Ski Sports can easily share customer-facing content that’s specific to the season and its stores’ individual regions, via a partnership with Carousel Digital Signage. The retailer tested the Carousel Cloud technology in fall 2021 at locations in Texas and Maryland, using video footage of sports enthusiasts skiing, snowboarding, hiking, engaging in watersports, biking and running.

Specialty Retailers 243

Specialty Retailers Sporting Goods Outdoor Technology 243

RetailDive

AUGUST 23, 2022

Emilie Arel signs on to advise the department store as the DTC brand pursues a turnaround strategy emphasizing cost cutting and a refocused product assortment.

Department Stores 97

Department Stores 97

A Better Lemonade Stand

AUGUST 23, 2022

We’ve rounded up 75 print-on-demand product ideas that exist on the market right now, so entrepreneurs can stock their stores with them. The post 85 Easy to Sell Print-on-Demand Product Ideas in 2022 appeared first on A Better Lemonade Stand.

Marketing 62

Marketing 62

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

AUGUST 23, 2022

Bath & Body Works Rewards members earn points with every purchase, while the app gives shoppers access to exclusive content.

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Kibo

AUGUST 23, 2022

When evaluating eCommerce technologies, customer expectation management needs to stay top of mind. Shoppers may only see the front-end user experience, but the back-end operational systems play a crucial role in creating frictionless shopping journeys. According to Forrester, 65% of US consumers believe it’s important to be able to confirm product availability in stores on the website, and 68% of US consumers want to confirm the estimated date & time of arrival on the website before placing

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Customer Loyalty Technology Webinar Customer 62

RetailDive

AUGUST 23, 2022

Analysts slapped a CCC grade on the company, citing “very poor sales performance, deteriorating liquidity, and looming maturities.

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98

365 Retail

AUGUST 23, 2022

Secret Sales , the premium non-full-price marketplace for fashion and beauty brands, today promoted Fiona Lay to Chief Trading Officer. Lay’s promotion comes only a year after joining the Secret Sales team and will have her overseeing the entirety of global trading, live seller business development, onsite merchandising and design as well as managing an internal team of 35.

Fashion 63

Fashion Management Technology Retail 63

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

AUGUST 23, 2022

After more than 40 years in the industry, the intimates brand is bringing its shopping experience offline with a West Village storefront.

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RetailWire

AUGUST 23, 2022

A lack of affordable vehicles and charging stations are impediments to Americans looking to turn in their gas-powered cars and trucks for electric models. Only five percent of vehicles sold today are electric with half of those in California.

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Article 52

RetailDive

AUGUST 23, 2022

The department store lowered its outlook for the year, however, and continues to lose market share, analysts say.

Department Stores 104

Department Stores Marketing 104

RetailWire

AUGUST 23, 2022

Adidas CEO Kasper Rorsted’s decision to step down from the company next year has set off a search for his replacement. “After three challenging years that were marked by the economic consequences of the COVID-19-pandemic and geopolitical tensions, it is now the right time to initiate a CEO transition and pave the way for a restart,” supervisory board chairman Thomas Rabe said in a statement.

Article 52

Article 52

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailDive

AUGUST 23, 2022

The buy now, pay later company will donate all proceeds from the collection to the nonprofit Free Arts NYC.

Fashion 104

Fashion Arts 104

IntelligenceNode

AUGUST 23, 2022

Table of Contents: What is web scraping Types of web scrapers How do web scrapers work Uses of web scraping in retail How to pick a web scraping tool Final. The post What is Web Scraping in Retail? Uses and Benefits appeared first on Blog.

Retail 52

Retail Blog 52

Digital Doughnut

AUGUST 23, 2022

This episode of the csuite podcast, recorded in partnership with the British Business Bank, as part of their #GreenToGrow campaign, discussed the importance of small businesses sustainability goals and how they can start their journey towards Net Zero.

Banking 52

Banking B2B Operations 52

RetailWire

AUGUST 23, 2022

Bed Bath & Beyond’s stock took a hit as reports surfaced that some of the company’s suppliers have stopped shipping orders due to late payments.

Shipping 52

Shipping Article 52

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

Canadian Special Events

AUGUST 23, 2022

I know your busy, pent-up demand has event professionals scrambling to catch up, but the truth is attendance is down for the majority of events, but that wasn’t the case for two events recently held at Exhibition Place & I think I know why; Passion. The Honda Indy & Caribbean Caribana festivals are iconic events that have built solid communities of fans dedicated to the unique experience each represents. .

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Events Apparel Management Marketing 40

RetailWire

AUGUST 23, 2022

McDonald’s is testing a Big Mac chicken sandwich in select Miami-area restaurants that proved popular with consumers in the UK. “We’re always looking to give our fans more ways to enjoy the classic menu items they know and love,” McDonald’s said in a statement. “Made with two crispy tempura chicken patties, our iconic Big Mac sauce, and topped off with pickles, shredded lettuce, and American cheese, this sandwich brings some of our fans’ favorite flavors

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Consumer Article 40

PERQ

AUGUST 23, 2022

Well, he’s done it. PERQ CEO Scott Hill finally went over the edge. To be clear, it was for a good cause. Each year, the United Way of Central Indiana sends 80 local leaders to rappel down the Keystone Group building in downtown Indianapolis. Aptly named “Over the Edge,” the event funds food, housing, healthcare, and transportation for Central Indiana residents struggling to meet basic needs.

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Events 36

RetailWire

AUGUST 23, 2022

Nike and Adidas have settled a series of patent suits brought by one company against the other. The two sportswear giants asked courts to dismiss their respective suits. Details of the settlement have not been made public.

Other 40

Other Article 40

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail