Retail TouchPoints

DECEMBER 24, 2021

Pandemic-era dining ushered in new elements of a night out. Masks, pop-up tents on outdoor sidewalks, extra space between fellow diners and touchless service quickly became the norm for food service. At the same time, restaurant owners adopted new processes that allowed them to continue to serve customers during the pandemic. But with restrictions easing and some diners eager to get back to the way things were, do restaurateurs abandon these innovations?

Payment Services 262

Payment Services Customer Experience Outdoor Technology 262

lateshipment

DECEMBER 24, 2021

Returns are a part of every e-commerce business. They seem a serious issue only when they get out of hand in the absence of a proper returns management system. And when returns get out of hand, you can naturally expect them to become a logistical nightmare and a cost-center for your business. 20% of all e-commerce orders are returned. And this number only increased three-fold during the holiday season (with customers turning to return their purchases on Boxing day up until January).

eCommerce 130

eCommerce Management Shipping Costs Shipping 130

GetElastic

DECEMBER 24, 2021

This post was originally posted in 2010 and has been updated for relevancy. Is Apple Pay the Way for Digital Wallets? Mobile wallets have infiltrated digital commerce, offering a way to streamline checkout across desktop, mobile, and apps. Eliminating the need to remember or carry shipping addresses and credit card numbers, digital wallets such as Apple Pay reduce errors and boost conversions.

Merchant Services 144

Merchant Services eCommerce Shipping Costs Banking 144

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Shoppers have readily adjusted to the “new normal,” whether it’s a higher reliance on e-commerce, a surge in-home delivery, rapid adoption of curbside pickup, an increase in contactless payment, or other modifications in their behavior.

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Consumer Retail Social Media Payment Services 94

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Fabric Blog

DECEMBER 24, 2021

Electronic data interchange (EDI) helps retailers and vendors manage orders quickly, efficiently, and reliably while maintaining effective communication. In addition, companies can easily exchange business documents such as purchase orders and invoices.

EDI 52

EDI Management Electronics Document 52