Thu.Sep 22, 2022

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Searchspring Launches Tools for Personalized Email Campaigns

Retail TouchPoints

Searchspring , a search, product merchandising and personalization platform, has added Searchspring Personalized Email Recommendations to its Personalization Suite. The solution is designed to help retailers tailor their emails to make product discovery easier and extend personalization beyond their site in order to drive a superior shopping experience throughout the entire customer lifecycle.

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Make it Big Podcast: Global Consumer Current and Future Shopping Trends with Shelley Kilpatrick

BigCommerce

Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce.

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Is Localization the Key to Increased Sales?

Retail TouchPoints

The past few years have had an incredible impact on in-store shopping. Many brands were forced to shut their doors and expedite online sales strategies to keep a steady revenue stream. But as we begin to get back to a sense of “normalcy,” consumers have reverted back to their traditional methods of shopping. The in-store shopping experience can never be replaced, but it does need to be improved.

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Announcing The Finalists For The Enterprise Architecture Awards In Asia Pacific

Forrester eCommerce

Enterprise architecture (EA) is a strategic capability for many Forrester clients. It is essential that EA in all its permutations be results-oriented, pragmatic, and practical to remain relevant. In Forrester’s Enterprise Architecture Award, we look for stories of EA excellence resulting in tangible business and customer results. The Forrester Outcome-Driven Architecture Model rests on a base of […].

Customer 195
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Walgreens Boots Takes Full Ownership of Shields Health, Announces New U.S. Leadership Structure

Retail TouchPoints

As other retailers edge their way into healthcare, legacy retailers in the space also are looking to expand their business in new directions to remain competitive (and profitable). To that end, Walgreens Boots Alliance (WBA) has accelerated its plans to take full ownership of medical services provider Shields Health Solutions. After increasing its stake in the company to 70% a year ago, WBA now plans to acquire the remaining 30% stake from other equity holders for approximately $1.37 billion in

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Seven Rights of Data Storytelling

Forrester eCommerce

Get seven actionable tips on how to improve your data storytelling in this preview of the upcoming Data Strategy & Insights event.

Events 195

More Trending

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The 4 Best Ways to Contact Squarespace Customer Service

Ecommerce Platforms

Squarespace is an incredibly popular ecommerce platform, with a customer base of more than 3.8 million subscribers. Many entrepreneurs love it because it’s so easy to use, highly scalable, and their support is fantastic. There are various avenues that you can use if you want to get in touch with Squarespace customer support. In case you run into a problem, it pays to know who to connect with at Squarespace.com.

Live Chat 118
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Alibaba Leverages the Metaverse to Offer ‘Multi-Dimensional Interactions’ to Luxury Customers

Retail TouchPoints

With China set to become the world’s largest luxury market by 2025 , Alibaba is intent on building out the immersive digital experience on its Tmall Luxury Pavilion to capture those consumers. As the luxury platform celebrates its fifth anniversary, Alibaba has introduced a host of new ways for customers to engage with luxury brands on Tmall, including AR and XR (extended reality) experiences, exclusive products that can only be accessed through a digital “Meta Pass” and a host of virtual avatar

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Hedge fund pushes to oust Kohl’s CEO, board chair

RetailDive

Ancora Holdings, among investors that last year forced changes to the retailer’s board, says CEO Michelle Gass “is no longer well-positioned to lead.

Retail 121
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Sam’s Club Adds Design Studio to Foster Cross-Functional Collaboration

Retail TouchPoints

Sam’s Club will develop a design studio at its Bentonville, Ark. headquarters to support design thinking for all employees, with a focus on facilitating cross-functional team collaboration across engineering, product management and design departments. The neutral space also will allow these internal teams to work with external partners in a workshop environment that focuses on creation.

Workshop 262
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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3 of the Best Collaborations in the Fashion Industry | Salsify

Salsify

Collaborations between retailers and fashion brands are becoming increasingly common — and it’s easy to see why.

Fashion 130
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Capitalizing on the Retailtainment Opportunity: Tips and Lessons From a Design Strategist

Retail TouchPoints

Consumers’ appetite for immersive experiences has only grown larger in the wake of the pandemic, which means brands and retailers are rethinking the role of physical spaces —in particular the unique value that brick-and-mortar stores add to consumers’ lives. With retailtainment , products are part of the experience, but they are not the focus. Instead, the top priority is to create an environment that allows visitors to more intimately engage with the brand or brands hosting the experience, and

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What can an Amazon Fashion executive do for Beautycounter?

RetailDive

Kara Trousdale joined the beauty brand as its chief commercial officer in March and is bringing lessons from the e-commerce giant to help guide its omnichannel strategy.

Fashion 110
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Lowe’s Introduces Interactive ‘Digital Twin’ to Align With 3D Product Catalog

Retail TouchPoints

Home improvement retailer Lowe’s has unveiled its interactive retail digital twin in two stores and will open its virtual 3D product catalog to populate this new technology in the coming weeks. Lowe’s digital twin is powered by the NVIDIA Omniverse Enterprise, which allows associates to engage with a store’s digital data to optimize operations and localize plans to build a stronger approach to customer service.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Stitch Fix is losing customers as it competes against itself

RetailDive

The e-retailer’s new e-commerce site is stealing sales from its curated box business just as consumers pull back on apparel purchases.

eCommerce 115
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What Are Promoters, Passives, and Detractors in NPS?

Omniconvert

Learn more about Promoters, Passives, and Detractors: how to keep them happy, fix their problems, and move them into better categories. . The post What Are Promoters, Passives, and Detractors in NPS? appeared first on Omniconvert Ecommerce Growth Blog.

Blog 78
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Infographic: The State of the Electronics Industry

ROI Revolution

Nearly half of all computer and consumer electronics sales happen online. As consumer habits continue to change, what can consumer electronics brands expect as the industry continues to grow and consumer habits continue to change? If your brand falls into this category, how can you ensure you’re staying ahead of a rapidly evolving marketplace with successful conversion-driving strategies?

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Top 15 Free And Low-Cost Amazon FBA Tools For Sellers

Algopix

Amazon is the biggest e-retailer in the world by far, with over 300 million active customer accounts and nearly 2 million small and medium-sized selling partners. If you are one of the many who are selling on Amazon, you are likely always looking for ways to improve your business and be more efficient. There are a number of software programs and tools available to help Amazon sellers with their businesses.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Lowe’s debuts ‘digital twin’ store

RetailDive

The virtual replica of one of the retailer’s stores combines spatial data with Lowe’s data, including product location and historical order information.

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12 Best Ecommerce Business Insurance Options & How to Choose

eCommerce CEO

Whether you’re just starting with your online store or you’ve been in business for years, having the right insurance is essential to protecting your company. Read more.

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FTC investigates Amazon’s $1.7B bid to acquire iRobot

RetailDive

The news marks the second acquisition by the mass retailer that the Federal Trade Commission has requested further information on this year.

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The Truth Behind Loyalty Led Growth

Smile.io

“Is a loyalty program really going to help my business?” Growth (and bottom-line) minded brand owners and operators often ask that question. They’ve seen the obvious benefits from brands that do loyalty well, but they’ve also heard horror stories.  They know about brands that launch reward programs that get little to no engagement or when customers earn bucket loads of points but still won't return for repeat purchases.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Barclays downgrades Nike on inventory trouble, slowing demand and volatility in China

RetailDive

The retailer’s strength in North America may no longer be enough to offset its challenges in China, the analysts said.

Retail 115
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How to Sell on Poshmark: Guide to Making More Money From Day 1

eCommerce CEO

Are you looking for a new and exciting way to earn extra cash? If so, you should definitely consider selling on Poshmark as a side. Read more.

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Target plans 100K seasonal hires as it looks to start discounts sooner

RetailDive

The retailer’s holiday price match guarantee will begin Oct. 6, the same day that its Deal Days start.

Retail 121
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3 of the Best Fashion Brand Collaborations | Salsify

Salsify

Collaborations between retailers and fashion brands are becoming increasingly common — and it’s easy to see why.

Fashion 78
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Walmart slows holiday hiring to 40K associates

RetailDive

A year ago the big-box retailer was preparing to hire 150,000 seasonal workers.

Retail 128
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Fraught Freight – The Importance of Resilient Inventory Strategies for Retail in the Age of Supply Chain Uncertainty

Pivotree Blog

Supply chain stability has become the top priority for most companies in today’s uncertain and volatile market. The latest wave of disruption comes in the form of inflationary pressure with the response of rapid escalation of recession proof strategies to already exhausted supply chains. Just when we thought we had hit rock bottom, the events of last week and the possibility of a US railway strike was knocking at the door.

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Ralph Lauren to open 250 stores in the next 3 years

RetailDive

The luxury brand has exited most department stores to focus on its direct-to-consumer strategy.

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Is your supply chain prepped for peak season? Deliver on everything this year!

Pivotree Blog

Guarantee customer delight, by making a list and checking it twice. Demand planning (Stock/resource). Technical capacity and response. Omnichannel ordering capabilities. Inventory. Warehouse, Fulfillment and Delivery. Reverse Logistics . Forecast And Plan For Peak Demand. Demand planning is the process of forecasting, or predicting, the demand for products.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio