Forrester eCommerce
AUGUST 12, 2020
In 2019, we predicted that there will be three high profile AI related PR snafus in 2020. It’s only August and we’ve already seen plenty of examples of AI going wrong – the ACLU sued facial recognition provider Clearview for violating a well-known Illinois state biometric law in the US, the UK’s Home Office was […].
Retail TouchPoints
AUGUST 12, 2020
Even with 74,000 personal shoppers and its recently launched Express Delivery service, Walmart has faced challenges keeping up with demand as consumers escalate both their online ordering and their expectations for faster home delivery. To ramp up capacity for same-day delivery, Walmart has struck a deal with Instacart to pilot home delivery in Los Angeles, San Francisco and San Diego, Calif. as well as Tulsa, Okla., according to CNBC.
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Forrester eCommerce
AUGUST 12, 2020
For over a decade, Forrester has conducted an annual review of banks’ mobile apps. My colleague Gina Bhawalkar and I recently published our most recent research, in which we evaluated and scored the mobile banking experiences on more than a dozen banking brands’ apps across the US and Canada. In the US, we looked at […].
Retail TouchPoints
AUGUST 12, 2020
The retail industry is relentlessly innovative. And in these times of global uncertainty, retailers must be responsive to change and prepared to adapt almost instantaneously in order to keep their (virtual) doors open — let alone stay relevant. With that in mind, industry leaders need to prepare for, and adapt to, shopper behaviors and preferences that have shifted as a result of this pandemic.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
AUGUST 12, 2020
For over a decade, Forrester has conducted an annual review of banks’ mobile apps. My colleague Gina Bhawalkar and I recently published our most recent research, in which we evaluated and scored the mobile banking experiences of more than a dozen banking brands’ apps across the US and Canada. In Canada, we looked at the […].
Retail TouchPoints
AUGUST 12, 2020
Deemed essential retailers because of marijuana’s many medical uses, cannabis dispensaries have continued to operate even during COVID-19 shutdowns. But Hightimes Holdings President Paul Henderson is always on the lookout for more and better ways to connect customers with cannabis, so in recent months the company has focused on expanding its brick-and-mortar store footprint and launching a delivery network that will serve multiple California markets.
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Retail TouchPoints
AUGUST 12, 2020
In filing for bankruptcy protection, discount department store Stein Mart has raised the possibility of closing “a significant portion, if not all, of its brick-and-mortar stores,” according to a statement. The retailer, which operates 281 stores in 30 states, already has begun a store closing and liquidation process, but is continuing to operate normally in the interim.
Salsify
AUGUST 12, 2020
Product reviews are an essential aspect of product detail pages (PDPs) across retailers. But it's often challenging to monitor and respond to each review without dedicated resources.
Retail Technology Review
AUGUST 12, 2020
As the Coronavirus creates turmoil in our daily lives, businesses are moving quickly to respond to a radical shift in consumer behaviour. A boom in online orders, likely to become a feature of the ‘new reality’, is triggering a major re-think of the fulfilment operation.
TalkingRetail
AUGUST 12, 2020
Asda is working with packaging company DS Smith to eliminate non-recyclable elements from in-store point of sale. The supermarket giant continues to focus on the removal of unnecessary plastic in stores, targeting a 15% reduction on own-brand plastic by 2021, and approached DS Smith to develop more sustainable in-store solutions. The companies have re-evaluated the.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
ecomdash
AUGUST 12, 2020
Video content benefits ecommerce businesses in many ways, so YouTube can be a great marketing tool. Check out eight of our best tips. The post How To Use YouTube For Your Online Retail Business appeared first on Ecomdash.
TalkingRetail
AUGUST 12, 2020
Independent retailers are being urged to get back onto social media and re-engage with local customers after new data revealed the extent of the drop-off since lockdown ended. Research from social media management platform Maybe has found that independent businesses have all but stepped away from social media since lockdown ended. Consumers average more than.
RetailDive
AUGUST 12, 2020
As retailers grappled with out-of-stocks, research found that 75% of consumers opted to shop alternative brands.
TalkingRetail
AUGUST 12, 2020
Bestway Retail – which includes Bargain Booze, Wine Rack, Select Convenience, and Central Convenience – has instructed specialist business property adviser Christie & Co to sell 37 of its UK stores. The project sees Christie & Co bring to market a selection of 37 stores from across the estate which “no longer fit” Bestway Retail’s.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
AUGUST 12, 2020
Out of options after COVID-19 dealt it multiple blows, the retailer has laid off half of its corporate staff and begun the store closing process.
TalkingRetail
AUGUST 12, 2020
Imperial Tobacco has added a Crushball Cigarillo to its JPS Players portfolio, in a move designed to “help retailers cater for consumers seeking out new nicotine solutions in the wake of the menthol ban”. JPS Players Crushball Cigarillo consists of an American Blend tobacco wrapped in a natural tobacco leaf, and features a menthol crushball.
RetailDive
AUGUST 12, 2020
If a bankruptcy judge approves, the companies, through their entity "Sparc Group," could own the iconic brand by the end of the month.
TalkingRetail
AUGUST 12, 2020
Central England Co-op has revealed some of the unusual items customers have been stocking up on during the current heatwave. Some of the most standout or unusual findings included a spike in the sales of banana flavoured milk, Greek natural yoghurt, Galia melons and trifle. The retailer revealed that since last Friday (7 August) soft.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
AUGUST 12, 2020
The e-commerce giant invested resources into small businesses before the COVID-19 pandemic forced many retailers online.
TalkingRetail
AUGUST 12, 2020
Ferrero rolling out several updates across its Kinder Chocolate range, in a move designed to “better differentiate the products and appeal to new shoppers”. The company is launching a “cleaner” pack design for its Kinder Chocolate multi-packs, for “a more distinctive appearance in store, while aligning it more closely with the target audience of families.
Omniconvert
AUGUST 12, 2020
Imagine this. A customer sees one of your products advertised on Facebook and lands on your website to buy it. The post Ecommerce UX Best Practices To Increase Your Customer Retention appeared first on ECOMMERCE GROWTH Blog.
TalkingRetail
AUGUST 12, 2020
Retailers are being urged to ensure that any physical changes made to their stores during the coronavirus pandemic are accessible for people with sight loss. The Royal National Institute of Blind People (RNIB) has created new best practice guidance, outlining how measures introduced to keep customers safe can be made accessible. The guidance also aims.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Omniconvert
AUGUST 12, 2020
I’m going to start with a controversial opinion, and that is that the art of marketing is dying. Everything has. The post How Can A Simple Customer Journey Strategy Double Your Revenue? appeared first on ECOMMERCE GROWTH Blog.
TalkingRetail
AUGUST 12, 2020
Convenience retailer Latestop has launched another west country store under the Spar banner in partnership with Appleby Westward. The new 3,000sq ft store, developed on a greenfield site in Ensleigh, Bath, follows the opening of a Spar store in Shaftesbury last year by the Latestop team of Greg Gardner, Mark Vinnicombe, and Kevin Farley. Gardner.
RetailWire
AUGUST 12, 2020
Circle K is opening an AI-powered autonomous checkout store in Tempe, AZ. “In light of COVID, this is the kind of experience people will like even more,” said Magnus Tägtström, head of global digital innovation at Circle K’s parent company, Alimentation Couche-Tard. “If you don’t want to, you don’t have to interact with anyone. You could just walk in, grab what you want, and walk out.
TalkingRetail
AUGUST 12, 2020
Spar is to support of the British Athletics Championships due to take place on 4-5 September 2020. The event, which was due to take place on 20-21 June, has already been rescheduled once – in April it was pushed back to 8-9 August because of the coronavirus pandemic.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailWire
AUGUST 12, 2020
Dunkin’ is rolling out its fall lineup with pumpkin flavored coffee, doughnuts and muffins earlier this year with a nationwide launch on August 19. “While there is so much uncertainty heading into the fall, one thing our fans can count on is the return of pumpkin at Dunkin’,” said Jill Nelson, Dunkin’ vice president of marketing strategy. “We’re excited to bring them one of the most anticipated flavors earlier than ever before.
TalkingRetail
AUGUST 12, 2020
Magnum has launched its ice cream tubs range in packaging made from recycled plastic, following a “successful” trial launch last year. The new packs feature a new icon on al tub lids, as well as directions for the tubs to be recycled once used, which is being communicated across TV, out-of-home advertising, POS, and digital.
AcquireConvert
AUGUST 12, 2020
What is a Wishlist? If a customer can’t buy right away, a Wishlist feature lets them save the products that they’ve liked for later. Customers can even create personalized collections and every time they return to your online store quickly find them. It doesn’t only improve your customers’ shopping experience, but also provides a strategic value to you as wishlists signify a customer’s interest in particular products that you sell.
TalkingRetail
AUGUST 12, 2020
Kinder is launching its Animal Adventures range across Kinder Surprise and Chocolate for a second year, following last year’s South American-themed toy range. This year 21 African wildlife toys will replace last year’s toys, made with “tailored materials and functions to improve the physical play experience”. Eight stickers or cards will also be available within.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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