Tue.Sep 07, 2021

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Get To “Yes” Faster By Embracing The Switch From Relay To Adventure Racing

Forrester eCommerce

The comparison between relay racing and revenue organizations has been around forever. Marketing generates a qualified opportunity and hands it off to sales to pursue and win the deal. Sales then passes it on to customer success to support and renew the relationship. In the past, this approach made sense, but today’s buyers don’t work […].

Marketing 298
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Your Grocery Store is Going Robotic, but Not Where You Think

Retail TouchPoints

In previous years, much of the activity around grocery stores and robotics involved front-of-store processes, where autonomous mobile robots (AMRs) moved up and down aisles to scan inventory levels, clean floors or scan the area for spills. Many of these efforts changed drastically when the COVID-19 pandemic hit, resulting in a surge in customer demand for digital shopping options including delivery, curbside and touchless pickup.

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What Are eCommerce Subscriptions? And, Why Do They Matter?

GetElastic

It wasn’t too long ago that I was in my local Whole Foods, staring blankly at what felt like 400 different types of vitamins. You see, I had run out of my latest bottle and after three weeks of putting it off, I was on a mission to restock. But, by the time I finished the heroic act of grocery shopping, this wall of vitamin brands, each with their own inspiring guarantee (“brighter skin”, “longer hair”, “no more colds!

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Make Sure You’re Tapping Minority-Owned Brands’ Best Marketing Experts — Their Creators

Retail TouchPoints

Retailers increasingly recognize the importance of sourcing products from diverse business owners — that’s the good news. The not-so-good news is that decisions retailers make about merchandising, particularly which section of the store the products are placed in, can keep these products from reaching their full potential. Products from minority-owned businesses have a history of being placed in separate aisles or ethnic sections even when they hold broad appeal.

Marketing 258
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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2021 Holiday Shopping Ecommerce Stats & Trends [September 2021]

ROI Revolution

Published June 29, 2021 | Updated September 7, 2021. In a post-pandemic world , everything is unprecedented. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. To help your brand thrive this holiday season and navigate these uncharted waters, we’ll be keeping this blog post updated with the latest holiday ecommerce stats and trends.

eCommerce 147
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DICK’S Sporting Goods Enters the Outdoors Space With Emphasis on Conservation

Retail TouchPoints

DICK’S Sporting Goods will open a new concept store, Public Lands , in Pittsburgh on September 24. The 50,000-square-foot store will carry an assortment of outdoor and lifestyle apparel, footwear and equipment brands. The retailer will bring the outdoors inside with a 30-foot rock wall, along with an in-store gear repair and rental department and specialized in-store shops dedicated to outdoor activities including biking, camping, fishing, paddling, skiing, climbing, running and hiking.

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JD.com Founder Steps Down from Day-to-Day Operations, Appoints Retail Chief as President

Retail TouchPoints

Richard Liu, founder, Chairman and CEO of Chinese ecommerce giant JD.com , is stepping down as President of the company to focus on long-term strategies and rural development. Lei Xu, previously CEO of JD Retail, will take over as President of the larger company, leading day-to-day operations. The move comes amid a regulatory crackdown on China’s tech sector that the government says is necessary to ensure the long-term growth of the country’s digital economy.

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How to Build Strong Reseller Networks

Wiser

How do you get your products into the hands of excited customers? Through a strong reseller network. A reseller network is your collection of partner retailers who will stock your products—they could be brick-and-mortar stores, eCommerce sites, or a mix of both. No matter which resellers you have, there’s always a level of risk in choosing the best partners for you.

Consumer 157
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Retail media networks: What are they and how to get in on the fun (and revenue)

Liveintent

Major brands like Walmart, Target, CVS, and Kroger have launched their own retail media networks. This venture into media has been very lucrative for these retailers. In fact, big retailers are headed toward a $100 billion annual margin in retail media alone. These big retailers are further solidifying their presence in eCommerce and retail through their own retail media networks.

Retail 125
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Shift4Shop Review (Sep 2021): Kiss Goodbye to 3dcart

Ecommerce Platforms

With over 200,000 current customers to its name, Shift4shop is a turnkey ecommerce software that can help you create the online store of your dreams. The feature-rich platform covers everything from creating your website to listing products, managing your inventory and orders, to marketing and customer management… and much more besides. You might know Shift4Shop under its original name: 3dcart.

3dcart 104
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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What do Macy's and the Toys R Us brand have to offer each other?

RetailDive

The two retail names are betting on each other in a shop-in-shop rollout, but branding alone won't make their partnership work.

Other 129
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2021 Ecommerce Industry Stats Deep Dive: Home Goods, Electronics, Apparel, Personal Care, CPG, Grocery, & Auto

ROI Revolution

Published September 7, 2021. COVID-19 pushed US adults to spend more time with digital media than ever last year. Consumers spent nearly 8 hours online per day – up over an hour from the year before and 90 minutes from 2018. As the pandemic continues to disrupt the expectations of consumers and retailers alike, what does the future hold for the most significant industries in the market?

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Signet raises 2021 expectations after comps increase nearly 100%

RetailDive

Sales have sprung back for the jewelry specialist, while the delta variant and possible return of experience spending cloud the picture going forward.

Jewelry 123
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Online sales fell in August as shoppers returned to physical stores

365 Retail

Online sales fell last month as shoppers returned in droves to physical stores, according to new data. The British Retail Consortium (BRC) and KPMG monthly sales monitor found that non-food online sales dropped 4.6% in August, with 38.3% of sales now online compared to 42% during the same month a year earlier. Retail sales rose in August, but slower than in July (Jon Super/PA).

Leisure 90
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Cashierless tech startup Zippin raises $30M

RetailDive

Armed with the new funding, the company aims to scale its checkout-free technology to "tens of thousands of stores" by 2025.

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Ted Baker vows to move away from heavy discounting

365 Retail

Bosses at high street fashion chain Ted Baker have said they will be relying less on heavy promotions and focusing on trying to sell more clothes at full price under a recovery plan. The retailer said the strategy has seen online sales fall as a result but managers remain unconcerned as the business recovered strongly following the end of Covid-19 restrictions in most regions.

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PIM Tools for Digital Shelf Success | Salsfiy

Salsify

Research conducted by NeilsenIQ and Label Insight found that consumers are dedicated to their lifestyle and wellness.

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Amazon aggregator Forum Brands raises $100M in debt funding

RetailDive

From April last year through September 2021, Amazon aggregators have raised nearly $9 billion, according to Marketplace Pulse.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Women are going to college, many men are not

RetailWire

The amount of students enrolled in higher education institutions in the U.S. has fallen by 1.5 million over the past five years with 71 percent of that decline represented by males. The percentage of women attending college and earning degrees has continued to grow as a part of the whole. Nearly 60 percent of college students for the 2020-21 academic year were female, according to the National Student Clearinghouse.

Article 75
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Former Sainsbury’s boss returns to high street as chairman of New Look

365 Retail

The former chief executive of Sainsbury’s has been appointed as the next chairman of high street fashion brand New Look. Mike Coupe, who ran the supermarket for six years, will join the company later this month, replacing Alistair McGeorge in the role. Mike Coupe will become the next chairman of New Look. (Yui Mok / PA). The appointment comes after New Look underwent a major overhaul in recent years under Mr McGeorge’s reign, including a controversial Company Voluntary Arrangement (CVA) and it r

Fashion 69
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Supply chain, delta variant challenge Joann in Q2

RetailDive

The retailer faced tough comparisons to last year when consumers were crafting at home, but new initiatives promise long-term gains.

Supplies 110
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Ted Baker partners with Secret Sales for new non full price strategy

365 Retail

Ted Baker has partnered with Secret Sales to create a new long-term non full price strategy, adopting an innovative approach to selling excess inventory. . The luxury lifestyle retailer is working with premium ecommerce marketplace Secret Sales to launch its first ‘always on’ UK digital outlet, enabling it to sell prime aged stock away from the main Ted Baker website in a brand-enhancing and profitable way. .

Fashion 65
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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‘Grandfluencers’ build up throngs of social media followers

RetailWire

Joan MacDonald was 71 and in poor physical shape when her fitness coach daughter told her that she needed to make changes or have her health deteriorate. She began watching what she ate and working out. Four years later she has 1.4 million followers on Instagram who check in to get advice and see what Ms. MacDonald is up to. She has become a “grandfluencer,” a small but growing list of people over 70 who are inspiring others via social media.

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Preparing For Peak; Five Tips For Getting Supply Chains Fit For The Festive Season

365 Retail

Ben Balfour, Business Operations Director at Advanced Supply Chain Group , shares top tips about how retailers can prepare their supply chains for a Black Friday and Christmas sales surge. Ben Balfour, Business Operations Director at Advanced Supply Chain Group. 1) Don’t play the waiting game. There are numerous headlines about shipping delays and stock shortages, and growing concerns about getting goods to the UK in time to satisfy festive sales demand.

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Instacart focused on developing digital ad side of business

RetailWire

Instacart is the latest in the grocery space to seek to leverage its site traffic into digital ad revenues. Fidji Simo, the grocery delivery service’s new CEO and former Facebook executive, said, “We have such a big opportunity. The challenge is executing fast enough to capture it.”.

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How Do You Integrate E-Commerce with Salesforce?

Fabric Blog

Integrating e-commerce with Salesforce can improve customer experiences if you’re currently using Salesforce as your CRM. When your commerce platform is connected to your CRM and database, it’s much easier to implement relevant marketing campaigns and provide personalized shopping experiences.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Millions of Americans have lost their unemployment benefits

RetailWire

More than seven million Americans have lost all of their unemployment benefits yesterday when three federal programs put in place due to the economic hardship caused by the novel coronavirus pandemic ended. “If past periods have been an indicator, many will be caught in a spiral that will lead to a downward quality of life,” said Andrew Stettner, a senior fellow at the Century Foundation.

Article 52
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9 Best drag and drop email template builders in 2021

Email Audience

The right email template builder will help you to efficiently design emails that look great and convert. So finding the best drag and drop email builder is essential. Choose the right email builder, and you’ll save time and money on your email campaigns. These tools make it easier to create newsletters, even if you have no HTML coding skills. Here’s your guide to the best drag and drop email template builders on the market.

Mobile 52
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Restaurant chains test virtual concepts

RetailWire

Chain restaurant operators, including Applebee’s Bar and Grill, Bloomin’ Brands, Brinker International and Denny’s, are opening new restaurants that only exist on third-party delivery apps. Restaurants have seen their financials supported by digital orders which grew by 124 percent for the 12-months ending March 2021, according to NPD Group.

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How eCommerce Stores can Help Out the Last-Minute Buyer

365 Retail

Last-minute shoppers are incredibly common, and they aren’t always made up of old-fashioned procrastinators. Regardless of why people show up to your eCommerce store at the last second, you still need a way to lure them in. Offering last-minute gift ideas and curating some options can help remove guesswork, but these other ideas will truly put eyes on your store.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio