Sun.Jan 12, 2025

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Is Your AI ‘Agentic’, Or Merely ‘Agent-ish’?

Forrester eCommerce

Jensen Huang says AI agents are a multi-trillion-dollar opportunity. Mark Benioff thinks agents represent what AI was meant to be. And Satya Nadella thinks SaaS is dead. Its 2025, and agents are the only game in town (or so it would seem).

Games 326
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How Dick’s Sporting Goods Fights Premium Sneaker Diversion with its Mobile App

Retail TouchPoints

The customer-facing mobile app for Dicks Sporting Goods has traveled a long way since its debut in 2021. Initially focused on providing an easy way for athletes (Dicks name for its customers) to learn more about products via an in-store barcode scanning feature, the app has continued to incorporate new features that remove friction from the checkout process, such as like autocomplete address suggestions.

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Carnival Cruise Line Makes a Controversial Health & Safety Change

RetailWire

Carnival Cruise Line has removed many hand sanitizing stations on its vessels.

Travel 105
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How to Promote Products on X

Practical eCommerce

Online merchants serving civically engaged shoppers will find excellent promotional opportunities on the growing X platform. The post How to Promote Products on X appeared first on Practical Ecommerce.

eCommerce 102
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.