Mon.Jul 18, 2022

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“You’re Dead To Me,” Said The Patient To Their Patient Portal

Forrester eCommerce

Precision Nudging is the future of patient communication and will help improve patient communication, engagement, and outcomes. Read this blog to understand what is precision nudging, what are the benefits of using this technology, and where you should get started.

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The Future of Audio is the Future of Everything, Especially Commerce

Retail TouchPoints

The other day I saw a screenshot of a Zoomer’s phone and was kind of blown away. Texting is so old school to these kids, it’s all about sending voice memos to each other now. Snap, Insta, iMessage, even WhatsApp. Text and emojis leave too much room for ambiguity, I was informed. Better to let friends and families hear it straight from the horse’s mouth.

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APAC Marketing Leaders: Are You Overwhelmed With Too Many Product Launches To Execute On?

Forrester eCommerce

While regional businesses continue to bring new products and offerings into the market to meet the growing demands of their audience, marketing leaders seek answers on how to streamline and prioritise these new product launches. The multiple markets that they look after in Asia Pacific are not homogeneous, featuring different languages and cultures, as well […].

Marketing 195
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5 SMBs Compete to be America’s Retail Champion

Retail TouchPoints

The National Retail Federation (NRF) has named the five finalists for the title of America’s 2022 Retail Champion of the Year. The award , now in its sixth year, honors small retailers who make a mark on public policy debates affecting the retail industry. The winner will be announced July 28 at the NRF Retail Advocates Summit in Washington, D.C. The finalists are: Margaret Barrow of It’s NOLA , a snack company in Brooklyn, N.Y.; Jessica Bettencourt of Klem’s hardware, gifts and clothing store i

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Does A TEI Have A Positive ROI For Companies? You Bet.

Forrester eCommerce

Our recent analysis underscored the benefits a Total Economic Impact Study can deliver to companies, particularly as economic uncertainty looms.

B2B 195
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Toys ‘R’ Us to Roll Out Branded Store-in-Stores to All Macy’s Locations in Time for Holiday 2022

Retail TouchPoints

Macy’s is expanding its partnership with WHP Global to bring Toys ‘R’ Us store-in-store locations in every U.S. store for the 2022 holiday season. The rollout will begin in late July and complete on Oct. 15. Footprints will range from 1,000 square feet to 10,000 square feet , with Macy’s flagships in Atlanta, Chicago, Honolulu, Houston, Los Angeles, Miami, New York and San Francisco hosting the largest concepts.

Toys 294

More Trending

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Yesway Chooses Marketing Partner for Just-in-Time Signage and Event Support

Retail TouchPoints

Convenience store retailer Yesway has chosen GSP to provide retail marketing services, including store profile management as well as POP design and production services, to 408 Yesway and Allsup’s stores in nine states. Yesway will draw upon GSP’s cloud-based retail intelligence platform to support its marketing process. GSP will provide store-specific kits directly to Yesway and Allsup’s stores from GSP’s production and fulfillment facilities.

Events 264
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Ecommerce Conversion Rate Optimization Tips to Raise Your Revenue

ROI Revolution

Your paid search advertising and organic search engine optimization efforts help lead shoppers to your website. But without ecommerce conversion rate optimization (CRO) efforts, even the biggest boost in traffic from paid ads and SEO won’t touch your bottom line. To gain a deeper understanding of the current ecommerce landscape, we surveyed 170 digital marketing professionals about their top-of-mind trends, initiatives, and concerns for 2022.

Payments 146
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Kohl’s Tech and Supply Chain Chief to Step Down

Retail TouchPoints

Kohl’s revealed in a filing with the Securities and Exchange Commission that Paul Gaffney, the retailer’s Chief Technology and Supply Chain Officer, will leave the company Aug. 1, 2022. Effective immediately, Siobhán Mc Feeney has been appointed as the retailer’s new CTO. Gaffney joined Kohl’s as CTO in September 2019; in April 2021 he added the role of Supply Chain Officer.

Supplies 276
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'We have to do something': Can retail close the gap on supply chain emissions?

RetailDive

The industry is woefully behind on scope 3 targets for greenhouse gases. Data poses steep challenges, but experts say retailers still can — and must — do more.

Supplies 117
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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WSJ: Amazon May Reduce Private Label Inventory Due to Disappointing Sales, Regulatory Pressure

Retail TouchPoints

Amazon has reportedly started “drastically” reducing the number of private label items it sells, people familiar with the matter told The Wall Street Journal. The retailer’s owned product lines have been under internal scrutiny due to a combination of disappointing sales and regulatory pressure , according to the sources. Amazon currently sells approximately 243,000 private label products across 45 different brands as of 2020 (the latest year figures are available).

Supplies 264
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Retail braces for the second half of the year, as cautious shoppers pay more but get less

RetailDive

June’s retail sales reflect a drastic change for consumers, who were supported by the government last year but are now squeezed by inflation.

Retail 113
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Vallarta Enhances Online Grocery Shopping With Fulfillment Solution

Retail TouchPoints

Southern California grocery chain Vallarta Supermarkets will incorporate white-label picking and delivery capabilities from stor.ai as it seeks to enhance online shopping and fulfillment operations while maintaining its connection with shoppers. “We have been searching extensively for an ecommerce provider capable of meeting customer expectations without eroding the profitability of our picking, fulfillment and delivery operations,” said Steve Netherton, CIO at Vallarta Supermarkets in a stateme

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Kohl's replaces executive leading tech, supply chain

RetailDive

Paul Gaffney, who had been filling both roles for about a year, arrived three years ago from Dick’s Sporting Goods.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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4 Ways Brands are Tackling the CSR Imperative

Retail TouchPoints

As a result of new regulations and reporting requirements, corporate social responsibility (CSR) has become a top-line concern for consumer brands and retailers. But it isn’t just corporate entities driving this urgency. Consumers are spending more mind- and wallet-share on businesses that are investing in the issues that are impacting our lives. Plus, employees are more closely critiquing their employers based on their focus on CSR.

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Best Fonts For Email Marketing Campaigns

Digital Doughnut

Choosing the right fonts is crucial for any digital marketing campaign, and it’s also one of the most important things to consider when designing your email template. And not just the right font weight, height, color, spacing, lining, and width; everything matters.

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Fabric lays off 40% of its workforce, names new CEO

RetailDive

CEO and co-founder Elram Goren has stepped aside as the micro-fulfillment technology company shifts to focus on selling hardware and software.

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“The Event Innovation Lab”

Canadian Special Events

In 2019, Julius Solaris brought “The Event Innovation Lab” education series to CSE Live 2019 at Evergreen Brick Works. The series was sponsored by Digital Summit Series , represented by Matthew Sessions , Evenium, Inc. , represented by Benjamin Leikach , and Québec City Business Destination , represented by Susan Prophet. The day was a huge success, packed full of information and attendees (as shown in the picture featuring a very happy Jason Katz or someone that looks a wh

Events 52
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Macy's and Toys R Us ramp up store-in-store partnership

RetailDive

Branded shops are coming to all of the department store retailer’s locations as it tries to capitalize on a growing category.

Toys 104
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The Second Annual Culinary Showdown

Canadian Special Events

My cooking talent is best described as surprisingly intuitive,… mostly because I make it up as I go along and it’s a surprise when it works but I love to cook and I would have loved to be on stage at this event. The second annual Culinary Showdown, produced by industry icon Joel Hock & his talented team at Solutions With Impact [SWI] & nominated for “Best Event for a Community-Based Charity” was a wonderfully creative active event.

Events 52
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Walmart expands Spanish search on website

RetailDive

At the height of the pandemic, the retailer saw its Spanish queries spike more than five times compared to pre-pandemic levels.

Retail 102
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Luzern eCommerce Strengthens Its Position As The Leading Managed eCommerce Acceleration Platform For Brands

365 Retail

Luzern eCommerce , the leading managed eCommerce platform provider, has announced $multi-million wins with Panasonic, Nestlé Health Science and Schneider Electric. This success comes as Luzern eCommerce extends its support beyond Amazon to include multiple online marketplaces. The company has gained unrivalled knowledge through supporting a wide range of leading brands on the Amazon platform over the past 15 years and is now within the top 1% of sellers.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Researchers: Omnichannel is now a baseline consumer expectation

RetailDive

Shopping experiences that were once considered cutting-edge are now baseline consumer expectations.

Consumer 113
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Andy Jassy tries his own approach to running Amazon

RetailWire

Amazon.com CEO Andy Jassy is taking a more direct approach than Jeff Bezos when it comes to speaking with lawmakers in Washington, DC. He has visited Capitol Hill and the White House several times since being named CEO last year. Mr. Bezos only testified once before Congress, under the threat of a subpoena.

Article 52
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How retail brands create unforgettable experiential marketing campaigns with influencers

RetailDive

Retailers have a new secret weapon for creating memorable experiential marketing campaigns.

Marketing 104
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Supply chain snags are getting worked out

RetailWire

Supply chain backlogs are easing as more products move to their points of destination and demand falls off from pandemic highs. Gene Seroka, the executive director of the Port of Los Angeles, is cautiously optimistic about the near term. “We’ll be seeing back-to-school, fall fashion, Halloween and the all-important year-end holiday goods coming across the Pacific in the weeks and months ahead,” he said. “Even though some retailers have high inventories and may look to discount goods,

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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West Elm, Lalo debut children's collection

RetailDive

West Elm joins other major retailers like Nordstrom, Target and Walmart in collaborating with direct-to-consumer brands.

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Mattel brings back toys that were shelved for decades

RetailWire

Major Matt Mason, Big Jim and Pulsar are action figures that have been part of Mattel’s intellectual property for years. The toy maker is reintroducing the “Back in Action: characters this week at Comic-Con International in San Diego. “This is our toe in the water,” said PJ Lewis, the vice president of global marketing at Mattel. “Back in Action helps us maintain the validity of our I.P. and decide what’s next.”.

Toys 52
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Ross opens 29 stores in 2 months

RetailDive

The off-price retailer said it is on track to open 100 locations this year.

Retail 103
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How a Composable Technology Stack Can Turbocharge Enterprise Agility

Digital Doughnut

We are living through an unprecedented time of great change and upheaval. A global pandemic and geopolitical tensions have led to tremendous uncertainty for many businesses across virtually every industry vertical. Businesses need to balance speed, flexibility and efficiency to thrive says Candyspace Director of Technology Adam Davey.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib