Tue.May 04, 2021

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Solve Customer Mysteries With Quantitative And Qualitative Investigation

Forrester eCommerce

Most companies fall short of cracking the mystery of their customers because of a siloed approach to customer understanding. Discover how to break through by uniting quantitative and qualitative research methods.

Customer 473
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Moving Offline to Online: Advice from Four Businesses Taking on Digital Transformation

BigCommerce

It’s no secret that running a retail business can be a challenging endeavor.

Retail 536
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What’s Wrong With Quick-Fix Products For Digital Accessibility

Forrester eCommerce

Let’s get straight to the point: There’s no quick fix for making your digital experiences accessible. That’s true even if your approach to accessibility is narrowly focused on being compliant with the Web Content Accessibility Guidelines (WCAG) and the laws in your region of the world. Many companies I speak with these days are tempted […].

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19 Strategies That’ll Help You Become an Influencer

Kissmetrics

Interest in influencer marketing has skyrocketed 90x since 2013. And I hesitate to pat myself on the back, but I’m recognized as an influencer in the digital marketing space. But how? Why? In this article, we’ll go over how I became one and how to become an influencer in your own field. 1. Start by Becoming an Influencer in a Niche Field. The reason you need a niche is to start out as a micro influencer in your particular niche.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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What Matters Most For Kubernetes? It Depends

Forrester eCommerce

As KubeCon + CloudNativeCon Europe 2021 unfolds in a virtual setting during the first week of May, users will be sorting through the usual blizzard of announcements to determine just what matters to them — and when and how they could incorporate it into their environments. The conference schedule is packed with Kubernetes at the […].

Customer 313
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3 Strategies for Responding to the Changing Retail Landscape

Retail TouchPoints

Retailers sometimes move at a near-glacial pace, planning out huge builds with extreme precision — and sometimes years in advance. With costs being what they are, it only makes sense to map out every aspect of a project down to the finest detail. . The challenge is that this approach to retail lacks agility, and COVID-19 has certainly revealed its additional lack of sustainability.

Retail 298

More Trending

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Bobbi Brown Launches New Virtual Makeup Consultation Service

Retail TouchPoints

Bobbi Brown Cosmetics is bringing its hallmark one-on-one beauty consultations online in a new partnership with Perfect Corp. The interactive digital experience uses augmented reality and AI-powered mobile web tools to allow Bobbi Brown customers in the U.S. to try on products virtually and receive personalized product recommendations while consulting live with a Bobbi Brown makeup artist.

Mobile 279
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How to Use Data as a Service (DaaS) Tools in Your Marketing Analysis

Kissmetrics

Data as a service (DaaS) is becoming increasingly popular. New advancements in cloud computing technology have made remote, cloud-based data storage and management easier to use and more accessible. Businesses using DaaS platforms can see improvements in data collection, usage, and management. Additionally, offloading data management to DaaS companies means more internal capacity for business development.

Marketing 186
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How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

Retail TouchPoints

When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the name stood for the “telegraph” connecting a network of 13 florists). But a lot can happen in 111 years; in fact, as we’ve seen during the pandemic, a lot can happen in 111 days. Matt Powell. Even though FTD continued to innovate — it first went online in 1994 — and was an early mover as the internet gained steam, CTO Matt Powell admitted that “the company didn’t keep moving.

POS 269
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How to Optimize Microsoft AdCenter for More Effective Paid Campaigns

Kissmetrics

Gaining paid search footholds can be challenging, and once you’ve built a successful Google Ads campaign and watched it perform, it can be disheartening to reach the end of that campaign’s lifespan. However, it doesn’t have to end there. An excellent strategy for expanding the success of your PPC campaigns is to look beyond Google Ads to other platforms like Microsoft AdCenter, which allows you to advertise on Bing, Yahoo!

PPC 181
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Boscov’s Enhances Website Experience with Unified Commerce Solution

Retail TouchPoints

Family-owned department store chain Boscov’s is upgrading its ecommerce ecosystem through an expanded partnership with unified commerce platform Kibo. The retailer already is using Kibo’s order management and personalization products. Now, Boscov’s plans to expand its use of Kibo solutions to unify its mobile and web commerce sites and to upgrade its technology to be more intuitive, responsive and flexible.

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How to Do Pre-Launch Marketing With a Coming Soon Page?

MakeWebBetter

When you’re introducing a new website or a product, there are often several aspects that need to fall into place before you could even end up making it publicly available. Leaving your website empty, whether you have vague plans for the future, is not really a SMART option for your customers. Rather, put a bit […]. The post How to Do Pre-Launch Marketing With a Coming Soon Page?

Marketing 179
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eBay Enhances Sellers’ Cross-Border Capabilities in Greater China

Retail TouchPoints

eBay has partnered with digital payments solution provider Payoneer to simplify cross-border sales and streamline the payment experience for its sellers in select countries. Through this partnership, eBay is able to offer its sellers faster access to funds, greater flexibility managing multi-currency payments and expanded reach by enabling sellers to list on multiple international eBay sites.

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Top Free Plugins 2021 (For WooCommerce WordPress)

MakeWebBetter

Thinking about top free plugins 2021? In that bargain, do you want an ultimate list of the best WordPress eCommerce plugins? For every distinct functionality, you can think of, there is a perfect eCommerce plugin for your WordPress website. Which is why I present you the top free plugins 2021. After you are done with […]. The post Top Free Plugins 2021 (For WooCommerce WordPress) appeared first on MakeWebBetter.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Freitag Opens New DIY Store in Bangkok Featuring Recycled Materials

Retail TouchPoints

Zurich-based bag manufacturer Freitag will open a new store in Bangkok where customers can create their own products, choosing from 1,200 one-off bags and accessories made from used truck tarps. The approximately 1,000-square-foot store is divided into two zones: the sales area and a Sweat-Yourself Shop, where DIY-minded consumers can assemble and put the final touches on their own unique items using semi-finished products and tarp remnants from the F-actory in Zurich.

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Online deliveries from EU have halved since Brexit

Retail Technology Review

European retailers are becoming increasingly motivated to contribute to the planet's welfare, with just under half (46%) willing to pay additional fees of up to £1 per parcel to compensate for CO2-neutral ‘green delivery’, according to new data.

Retail 162
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What You Need In the Best Amazon Repricing Software

Wiser

To win on Amazon means to win on price. Did you know that 80 percent of Amazon sales go to the Buy Box winner? And that your prices are a major factor in getting that Buy Box placement? You’re nodding your head if you already sell on Amazon. So, you also know how important it is to be able to reprice quickly and effectively on this eCommerce marketplace.

Other 157
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HMRC introduces new checks on tobacco track and trace codes

TalkingRetail

HMRC has introduced new checks on the codes that are given to retailers to ensure that they are registered properly for the UK track and trace system. Businesses that are involved in the tobacco supply chain have an economic operator ID (EOID) code for their business, and a facility ID (FID) code for each site. This story continues at HMRC introduces new checks on tobacco track and trace codes.

Supplies 139
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Influencer Marketing Basics: Using Social Stars for Your Ecommerce Marketing

Omnisend

Reading Time: 8 minutes. Most of us have heard the term influencer, but you might be asking yourself, “What is influencer marketing and how does it work?”. Influencer marketing is a type of social media marketing that uses product mentions, endorsements and testimonials from influencers (more about them in a moment). Many ecommerce merchants work with influencers to increase awareness of their brand, products and services among their target audience.

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Ferrero supports impulse sales with Coca-Cola Tic Tac’s

TalkingRetail

Ferrero is bringing back its limited edition Coca-Cola flavoured Tic-Tac’s, in a move designed to support retailers in “capitalising on the huge success of last year”. The launch is rolling out now in 18g (62p), 49g (£1.41) and 98g (£2.70) packs. Ferrero said that 2.6m packs of Coca-Cola Tic-Tac’s were sold last year, equating to. This story continues at Ferrero supports impulse sales with Coca-Cola Tic Tac’s.

Retail 130
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What's next for Destination XL after last year's calamity in menswear?

RetailDive

The big-and-tall specialist's sales shrank by nearly a third in 2020 as offices went dark and events were nixed. Executives discuss how they navigated the turmoil.

Events 126
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Morrisons reintroduces refillable container service at fish and meat counters

TalkingRetail

Morrisons is bringing back its refillable container service at its fresh fish and meat counters. The supermarket giant originally introduced the refillable container scheme in 2018, but it has been put on hold during the pandemic. Employees working on Morrisons’ butchers, fishmongers and deli counters will now ask customers if they have brought their own.

Customer 124
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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‘Boom time for Boohoo’ as online retailer to unveil soaring lockdown sales

365 Retail

Boohoo is expected to reveal a surge in sales as house-bound shoppers swapped dresses for jogging bottoms. The online retailer will also unveil the initial impact of its rescue deals for the Debenhams and three Arcadia brands – Dorothy Perkins, Burton and Wallis – which it snapped up earlier this year. Investors will be hopeful that the acquisitions will help to keep up its strong sales momentum when it updates shareholders on Wednesday May 5.

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ACS urges government to support local shops in Covid-19 recovery

TalkingRetail

The Association of Convenience Stores has responded to a Ministry of Housing Communities and Local Government call for evidence on commercial rents and Covid-19, urging the government to support businesses in their recovery from the pandemic. The outcome of the call for evidence will determine the government’s next steps after existing pandemic-related support measures for.

Retail 122
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Online shopping surge boost cardboard box maker Smurfit Kappa

365 Retail

The price of cardboard packaging has shot up in recent months as people turned to online shopping, boosting box makers like Smurfit Kappa, the company announced. Millions of boxes are being shipped each week, bringing everything from food to games and electronics to front doors around the world. A surge in online deliveries has pushed up demand for the boxes the products come in (Aaron Chown/PA).

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Pandemic halts rise of top-up shopper, research shows

TalkingRetail

The rise of the top-up shopper appears to have been halted by the Coronavirus pandemic, new data reveals. Research by consumer insights specialist Shoppercentric shows a 60% increase in a ‘main shop only’ approach and a similar decrease in the number of consumers rarely or never doing a main shop. The 2021 Stock Take Report, This story continues at Pandemic halts rise of top-up shopper, research shows.

Consumer 119
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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How Schmidt's Naturals and Supergoop think about scale

RetailDive

Funding to the beauty and personal care space hit an all-time high in 2020, and investors are looking for brands with clean ingredients and loyal followings.

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Taming cloud complexity to drive excellent retail experiences

Retail Technology Review

The COVID-19 pandemic has changed the way people shop, making mobile and online experiences more important than ever. In response, many retailers have accelerated their digital transformation, and the pace is set to increase even further as customers’ expectations for sophisticated shopping experiences continue to rise.

Retail 87
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David's Bridal takes on $70M loan as it preps for the return of weddings

RetailDive

After last year's slump in ceremonies, the retailer is raising capital to speed up its growth and ride the anticipated wave as couples return to the aisle.

Retail 116
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Why Programmatic? 4 Benefits of Programmatic Advertising for Ecommerce Brands

ROI Revolution

Published May 4, 2021. Programmatic advertising is an efficient, data-driven way of buying highly relevant audiences at scale. It is the most efficient way to buy digital ads and get your ad live in the current advertising landscape. While ideal for upper- and mid-funnel prospecting, programmatic advertising is also a useful conversion strategy to support other lower-funnel channels like paid search or social media remarketing.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib