Tue.Oct 22, 2019

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Voice Of The Attendee: Data & Analytics Strategy, AI/ML, CX And Growth

Forrester eCommerce

It’s T minus two weeks to Forrester’s 2nd Data Strategy & Insights Forum in Austin, TX. Over 300 data and analytics leaders will gather to share, learn and get inspired! For those of you who have already registered and planning to attend, you answered one key question during the registration process: What is your top […].

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Hi, I’m Neil Patel, Co-founder of NPDigital. Ask Me Anything!

Kissmetrics

Today, I thought I would do something a bit different, as 66.9% of my website traffic is brand new. For those of you who don’t know, my name is Neil Patel and I’m the co-founder of a digital marketing agency called, NPDigital , where we help companies of all sizes get more traffic and sales. I’ve been an entrepreneur for roughly 18 years now and most of the companies I co-founded have been in the software arena, specifically the web analytics sector.

Marketing 270
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Ransomware: The Nightmare Before Cyber Monday

Forrester eCommerce

Cybersecurity needs to be part of every retailer's holiday strategy. Learn how to protect against one particularly menacing threat.

Retail 256
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Enabling Customers to Pay With Venmo: Your New Payment (+ Millennial) Gateway to Boosted Conversion

BigCommerce

Convenience is everything. Without it, consumers have no reason to do business with a brand.

Customer 185
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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WordPress.org Website Builder Review

Ecommerce Platforms

The WordPress website builder is the most popular in the world. Each and every one of us has looked at thousands of WordPress sites in our lifetime, and it's not really a secret as to how this website builder has come to be one of the more popular solutions on the market. If you've started your research with WordPress, you may have noticed that two WordPress options are available.

SEO 80
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Retail sales value fell in September: and retail’s white knight – e-commerce – suffered worst of all, says ParcelCompare

Retail Technology Review

ONS retail sales figures reveal the amount UK shoppers spent fell -0.2% in September, and this time the new saviour of retail, online stores, fell even more dramatically, says ParcelCompare.

More Trending

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CommerceHub survey uncovers expanding product range is a top priority for UK retailers

Retail Technology Review

CommerceHub presented key research findings at The Internet Retailing Conference on 10 October 2019 from its survey of 200 online retail decision makers and workers, uncovering their current mindset around using drop ship or marketplace models to cost-effectively expand product range.

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3 Simple Tips for Recruiting Successful Affiliate Partners

FastSpring

Your affiliate program is only as good as your team of affiliate partners. It doesn’t matter how good your product or service is or how well you manage your affiliate program , if you don’t have a good relationship with your partners, you’re not going to see the ROI you deserve. Finding the right mix of partners to help drive demand and revenue for your business is no easy task.

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99% of UK’s top 100 fashion retailers stop marketing to their customers as soon as they have made an online purchase

Retail Technology Review

99% of the UK’s top 100 fashion retailers are failing to provide customers with a personalised post-checkout experience by neglecting to send tailored shipping communications to their customer, meaning the majority are missing out on a vital marketing channel, according to parcelLab’s ‘UK E-Commerce Shipping Study 2020: Fashion Edition’.

Fashion 70
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4 Ways to Improve Customer Retention in eCommerce

Omniconvert

Our main priority as marketers should always be to satisfy our customers and inspire loyalty, by positioning our eCommerce companies as part of a considered set of brands that are immediately recognizable to consumers. We can achieve this through a number of strategic choices. In this article, we cover some of the customer retention tips and tricks that will hopefully ensure your… The post 4 Ways to Improve Customer Retention in eCommerce appeared first on ECOMMERCE GROWTH Blog.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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New Salesforce Research reveals that while brick-and-mortar stores remain relevant, digitally savvy Brits have an average of 2 shopping apps on their mobile devices

Retail Technology Review

Salesforce, the CRM solutions provider, has released the third edition of its Connected Shoppers Report, which reveals that British and Irish shoppers are moving targets, jumping across physical and digital destinations as they browse, purchase and request service and support, with 4% of purchases occurring on emerging digital touchpoints that are completely separate from retailers’ and brands’ owned properties.

Mobile 70
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Why Is Personalization Important? Customers Demand It — No Matter How They Define It

Sailthru

Personalization is a must for marketers for one important reason: Customers demand it. Countless studies have found that people prefer personalized marketing, even if they don’t all agree on what that is. Some people think of 1:1 individualized messages as personalization, while some think any email displaying their first name qualifies. And for others, contextual marketing feels like enough.

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DS Smith helps Bloom & Wild delight with fresh e-commerce packaging

Retail Technology Review

Inventor of letterbox flowers, Bloom & Wild, was seeking the right partner to develop a bespoke new decorative box for hand tied flowers. The company turned to packaging strategist DS Smith, a company with e-commerce experience and a focus on sustainable packaging, high-quality printing capabilities.

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How to Refresh Your Retail Signage to Send Powerful Messages

retailnext

Signage is an essential part of any retail operation and outdated signage can hurt your business in ways you might not expect at first. There comes a time in any business’s life when it’s time to update its existing signage, be it because of rebranding or something as simple as signs becoming outdated, boring or worn-out. Bringing in creative, fresh looks grabs the attention of your shoppers and customers and guides them in the right direction.

Retail 59
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Amid Numerous Roadblocks, Auto Parts Retailer Increases Revenue 260%

ChannelAdvisor

As an online retailer, you know how important it is to offer fast, affordable shipping. You’ve no doubt explored your options for keeping costs low while making consumers happy. But have you ever thought to center your entire business model around the promise of “crazy fast” shipping? Now that we live in an era when two-day and same-day deliveries have become commonplace, it would be a very bold move.

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Characteristics of Retail Loyalty in 2019: A Look at the Most Loyal of the Loyal

Customer Communications Group

In today’s environment of hyper consumer choice and access, it’s crucial for retailers to understand the factors that build brand loyalty and drive engagement among their most loyal customers. We share statistics from our annual Retail Customer Loyalty Study. The post Characteristics of Retail Loyalty in 2019: A Look at the Most Loyal of the Loyal appeared first on CCG.

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What is SMART Marketing?

PERQ

The S.M.A.R.T. acronym first surfaced nearly 40 years ago and caught on as an efficient and intelligent method for setting business goals. For companies to successfully achieve those goals, they first needed to define them in ways that are Specific, Measurable, Achievable, Relevant and Timely. The post What is SMART Marketing? appeared first on PERQ.

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Beyond the Headlines: Springboard Retail Finds Positive News for Specialty Retailers After September Retail Sales Report

Heartland

Springboard Retail finds positive news for specialty retailers after a deeper look at the September retail sales report and aggregated Springboard Retail customer sales data.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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The chatbot impact on ecommerce

GetElastic

Customer service is more than a compliant department – it’s the act of providing assistance to the customer before, during and after a purchase. Its widely accepted that customer retention is cheaper to customer acquisition. A mere increase of 5% in customer retention equates to 25% in profits, because of customers who had a good experience are likely to spend more on your brand and you to spend less on operating costs.

Live Chat 114
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How Does the GDSN Work?

Salsify

Brands, retailers, and distributors rely on the Global Data Synchronization Network (GDSN) to exchange product data securely and efficiently. This product data powers the global supply chain, managing the flow of goods, optimizing shipping and receiving, enabling product traceability, and improving visibility into product movement.

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Magento 2 Mobile Optimization – A 2020-ready Guide

Onilab User Guides

July 1, 2019, Google has fully switched to mobile-first indexing for new sites. In fact, this announcement was long overdue. Even though Google started promoting mobile-first user experience as a top priority for the Web a long time ago, the final switch has happened only recently. . But why is that a good idea? Compared to other devices, mobile phones have less raw CPU power, memory, bandwidth, and screen real estate.

Magento 40
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Expanding Your Delivery Capabilities Using DHL BBX

Payoneer

As technology expands, the borders that once kept nations at war, lovers apart, and businesses from thriving are rapidly coming down. With advancements such as eCommerce stores, payment solutions and mobile-friendly business platforms, selling globally is a real and viable option for most businesses today. One area that remains a stumbling block for small and medium-sized businesses is international shipping.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.