Mon.Jul 13, 2020

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Evolving Business And Technology Priorities In Asia Pacific Post-COVID-19 (On-Demand Webinar)

Forrester eCommerce

The Forrester Analytics Business Technographics® Priorities And Journey COVID-19 Recontact Survey, 2020, fielded in May, confirms what we already knew from our clients: COVID-19 has had a significant impact on Asia Pacific firms’ business and technology priorities. This new data also allows us to compare the results of the survey during COVID-19 to those we […].

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How to Make Your Ecommerce Copywriting Sales-Ready

BigCommerce

There’s a lot of conflicting advice out there when it comes to ecommerce copywriting.

eCommerce 466
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Walmart Doubles Down On “Save Money. Live Better.” As It Wants To Help You Shop For Your Next Health Insurance Plan

Forrester eCommerce

Walmart quietly launched Walmart Insurance Services LLC. The new business entity moves Walmart beyond just offering education on insurance to selling health insurance policies. “Yes, you read that right, Walmart now has an insurance agency,” reads multiple new job listings on Walmart’s site. This follows a presentation by Walmart President of Health and Wellness Sean […].

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Why Agility And Multi-Touch Attribution Are Key To Personalized Marketing Campaigns

Retail TouchPoints

Retailers understand what they need for next-level personalization, but they are still struggling with speed of action and depth of data. A survey by CMO Council and Catalina found that 72% of marketers said the time gap from insight to action is too long, and nearly 60% point to inconsistencies with the level of depth and granularity of customer insights — while another 36% admit they simply don’t have the data they need to know shoppers.

Marketing 253
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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CX Reality Day: What Will You Discover?

Forrester eCommerce

This Wednesday, July 15th, we’re inviting executives from all companies — large and small, B2B, and B2C — to participate in our inaugural CX Reality Day.

B2C 322
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Following Bankruptcy Filing, DAVIDsTEA Will Shutter 124 Stores

Retail TouchPoints

Like many retailers dealing with slow (or nonexistent) store traffic during the COVID-19 pandemic, tea retailer DAVIDsTEA is shifting its focus to e-Commerce and wholesale operations. As part of bankruptcy filings in Canada and the U.S., the Montreal-based company is sending notices to terminate leases for 82 of its Canadian stores and all 42 U.S. locations.

eCommerce 225

More Trending

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Five Essential Inventory Management Techniques For The Warehouse (And One Practice To Stop Immediately)

Retail TouchPoints

Inventory management starts — and only starts — with a warehouse management system (WMS). As most warehouses have used this technology for years, it stands to reason this technology should be plug-and-play, requiring little thought after the initial investment and set up. Theoretically. In practice, most out-of-box WMSs are not capable of managing the volume and complexity of workloads required in today’s retail environment.

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FORRward: A Weekly Read For Tech And Marketing Execs

Forrester eCommerce

How Poor Pandemic Management Destroys A Brand As the rest of the UK started emerging from lockdown, the city of Leicester saw local restrictions reimposed due to a second wave of infections. Leicester’s garment factories, many of which are suppliers to UK-based online fashion retailer boohoo, were identified as the most likely cause of the new outbreak.

Marketing 265
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RTW Retailwinds Files For Bankruptcy, May Close All Stores

Retail TouchPoints

Apparel retailer RTW Retailwinds has filed for Chapter 11 protection in the U.S. Bankruptcy Court of New Jersey. The retailer expects to close a significant portion — if not all — of its 378 brick-and-mortar stores as part of its financial reorganization, but will continue to operate as usual in the near term. More than 90% of its stores have reopened following closures mandated by COVID-19.

eCommerce 161
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Nisa claims success for new mobile ordering app

TalkingRetail

Symbol group Nisa is claiming success for its new mobile app after more than 1,000 of its retailers signed up in the first two weeks after launch. The app, which is free to download from the Apple Store and Google Play, has been downloaded and registered on almost 2,000 devices, Nisa says, as retailers make.

Mobile 143
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Why Does It Take A Crisis For Retailers To Get Innovative?

Steve Dennis

During the COVID-19 crisis we are experiencing tremendous innovation and experimentation on the part of just about every retailer. From curbside pick-up (and other forms of “contact-less” delivery), to appointment shopping, to the overall hyper-growth of e-commerce, and more, we’ve scarcely seen so much change in such a short period of time. In particular, many are applauding legacy retailers for embracing the notion that most customer journeys are digitally-driven and that online shopping and

Retail 124
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Research: Promising year ahead for home interiors retailers, but consumers more selective about where they buy

Retail Technology Review

New research has revealed millions of consumers are spending more money than usual on their homes as a result of lockdown, with 75 per cent of Brits planning further improvements over the next year.

Consumer 126
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Spar stores step up safety with sanitiser stations for shoppers

TalkingRetail

Spar outlets across the UK have stepped up their coronavirus safety measures with the provision of automatic hand sanitiser stations for shoppers to use in-store. An automatic unit was developed by the group to reduce contact and has rolled out to stores in England, Scotland and Wales. It is designed to stand out with bright.

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RTW Retailwinds files for bankruptcy

RetailDive

After months of financial turmoil amid the COVID-19 pandemic, the owner of New York & Co. filed for Chapter 11 with plans to close many if not all stores.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Post Office unveils latest additions to banking framework

TalkingRetail

Wealth manager and private bank Coutts has joined the Post Office’s Banking Framework, allowing its customers to use services such as making cash withdrawals, deposits or paying in cheques at any of the Post Office’s 11,500 branches. The agreement means that Coutts becomes the 30th financial institution to join the framework, which includes high street.

Banking 118
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11 Ways to Use Behavioral Targeting to Increase Revenue

Omnisend

Reading Time: 6 minutes. If you want to boost your revenue, you need to get inside your customers’ heads. What makes them buy your product and what would make them buy more? Using data-driven insights and analytics tools, you can pattern customer behavior to understand which marketing campaigns work best to convert leads into sales. This marketing tactic is so effective that 86% of high-revenue companies spend over a fifth of their marketing budget on behavioral targeting.

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Retailer buys second c-store after securing six-figure funding

TalkingRetail

North-East convenience store operator PK & Sons has purchased its second outlet in the North East after securing a £184,000 loan from HSBC UK. PK & Sons has bought 1,000sq ft ‘T&N New Food & Wine’ store at 1 Grey Terrace in Ryhope, Sunderland and plans to fully refurbish the store before the end of.

Retail 94
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How eCommerce is Transforming the Retail Employment Landscape

ESW

Traditional in-store retail jobs still make up the bulk of retail employment in the U.S., but that is changing as in the wake of the pandemic and as eCommerce grows. Craig Rowley , a Senior Client Partner at human resources advisory Korn Ferry Hay Group, says that 60% of remaining retail jobs over the next decade may be completely new or traditional roles with revised job descriptions.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Families avoiding the high street, research reveals

TalkingRetail

Lockdown has altered the way families shop, with 40% of families avoiding the high street due to safety fears and a desire to save money, new research reveals. A study by parenting website ChannelMum.com found the pandemic has left almost a quarter of parents frightened of leaving their local area. As a result, two in.

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How to measure customer retention? 7 Key metrics you need to know

Omniconvert

Customer retention can be considered one of the most critical aspects of business development. Your loyal customers don’t just buy. The post How to measure customer retention? 7 Key metrics you need to know appeared first on ECOMMERCE GROWTH Blog.

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Pot Pasta launches refreshed range

TalkingRetail

Pot Pasta has refreshed its range, boasting a new and improved recipe, with each pot now a source of protein. The refresh will roll out across its core flavours including Spicy Arrabbiata (59g), Bolognese (58g), Tomatoey Mozzarella (61g), and Creamy Carbonara (55g). The relaunch will also introduce Priced Marked Packs (PMP) to the Creamy Carbonara.

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Sonassi supports retailers still operating on Magento 1 post end of life

Retail Technology Review

Sonassi, the eCommerce hosting and consultancy company, has launched its Sonassi Assurance Scheme for retailers continuing to run eCommerce stores on Magento 1 following its end of life on 30th June, providing up to £50,000 warranty against a PCI breach.

Magento 79
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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AAFA calls on White House to issue guidance on masks

RetailDive

The American Apparel & Footwear Association has also asked state and local officials to clear up messaging around the COVID-19 prevention measure.

Apparel 103
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The Health Lottery increases charity funding

TalkingRetail

The Health Lottery, which helps tackle health inequality and isolation across Great Britain, is increasing the level of funding it provides to thousands of charities and projects by more than 25%. The increase comes in response to the financial damage caused to the charity by the Covid-19 pandemic. Martin Ellice, joint group managing director of.

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Why brands and manufacturers shouldn’t ignore Direct-to-Consumer ecommerce

Retail Technology Review

COVID-19 has hit all kinds of sectors hard and fast. Businesses struck in particular – such as travel, restaurants and pubs – have a long and hard road ahead of them which, for many organisations, may seem impossible.

Travel 70
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Mangrove introduces Spanish aperitif to the UK

TalkingRetail

Premium drinks importer and distributer Mangrove UK is introducing El Bandarra Al Fresco, the natural and refreshing aperitif from Barcelona, to the UK. El Bandarra Al Fresco is a bittersweet aperitif drink, created at the family-owned Casa Berger winery in Barcelona, which combines garnacha wines with natural Mediterranean botanicals. Cherry red in colour, it offers notes.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Target and others block ads on sites running Black Lives Matters stories

RetailWire

Target has directed “a leading online news publisher not to run its ads in stories related to the Black Lives Matter movement,” reports The Wall Street Journal. The story says the practice known as blocklisting is used when marketers want to avoid having their ads associated with controversial stories. Paul Wallace, Vice Media’s vice president for global revenue products and services, said that coverage of Black Lives Matter stories was the most popular news in June, but that ad pric

Other 69
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Opihr Gin launches new ready-to-drink gin & tonics

TalkingRetail

Opihr Gin has unveiled two new ready-to-drink flavoured gin & tonics. The RTD cans combine Opihr’s spiced London Dry Gin with tonic and two flavours: Gin & Tonic with a Dash of Ginger and Gin & Tonic with a Twist of Orange (both 250ml/ABV 6.5%). The cans feature a design inspired by the brand’s connection.

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Modern Brands Are Building Deeper Connections With Their Consumers

ChannelAdvisor

As the direct-to-consumer (D2C) movement rolls on with ever-increasing momentum, a few clear brand engagement strategies and successful trends are emerging. . E-commerce may have connected us to the entire world transactionally, but it may not have connected us socially, which has left an unfulfilled need for us as social creatures. It’s this specific void that the most engaged and popular emerging brands seem to have targeted.

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Ministers give mixed messages on face masks

TalkingRetail

The government is coming under increasing pressure to make its stance on face masks clearer after conflicting messages from senior ministers this weekend. Prime minister Boris Johnson was pictured wearing a mask for the first time during a visit to his constituency on Friday (10 July). He said: “I do think we need to be.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib