Tue.Jun 17, 2025

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How Tech Retailers can Turn Overstock into Sustainable Profit

Retail TouchPoints

According to IHL Group, overstock costs retail businesses $562 billion. These warehouses filled with surplus products aren’t just storage liabilities — they represent a potential gold mine of untapped revenue, waiting to be channeled back into the circular economy. Overstock is especially important for tech retailers, which have a major environmental incentive to keep functional tech out of landfills.

Retail 147
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The Hidden Cost of Returns: Strategies for Retailers to Minimize the Inevitable

Kibo

Returns are an unavoidable part of retail. Whether it’s the wrong size, a change of mind, or a product that didn’t meet expectations, customers will always have reasons to send items back. However, the impact of returns on a retailer’s bottom line can be significant, encompassing not just lost revenue but also processing costs, restocking fees, and even environmental impact.

Retail 62
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Kirkland’s Rebrands as it Settles into Role as Beyond Inc.’s Brick-and-Mortar Operator

Retail TouchPoints

Specialty retailer Kirkland’s plans to change its name to The Brand House Collective and has outlined plans for a “decisive transformation” as the company deepens its partnership with Beyond, Inc. , parent company of the Bed Bath & Beyond , Overstock and BuyBuy Baby brands. “From the moment our partnership with Beyond began it was clear that our model needed to evolve,” said Amy Sullivan, CEO of Kirkland’s in a statement.

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Beyond Mass Retail: Tackling Retail Execution Challenges in Drug, Dollar, and Club Channels

Wiser

When brands think about retail execution , mass retailers like Walmart and Target often dominate the conversation—and for good reason. But some of the biggest share gains and growth opportunities sit within the more operationally constrained and often under-supported worlds of drug, dollar, and club channels. Each of these formats comes with its own set of challenges, shaped by shopper habits, in-store operations, and varying levels of retail control.

Channel 78
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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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How B&H’s Focus on Serving Customers Led to an Unlikely Endeavor — Hosting a Free Expo

Retail TouchPoints

Today on Manhattan’s West side, thousands of people are funneling into the Jacob K. Javits Convention Center for a trade-focused gathering. Not an unusual occurrence at Javits, but the expo taking place today and tomorrow is unusual in a number of ways. Bild Expo is put on by iconic Manhattan-based electronics retailer B&H , but despite the fact that the show is being run by a merchant, the goal of the event is not to sell products — or in fact to make money at all.

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New research shows nearly two-thirds of Brits oppose a cashless society

TalkingRetail

Research from cash-handling specialist Loomis UK suggests that the majority of people remain deeply committed to the principle that cash should continue to be accepted in UK shops.

Retail 82

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Poundland to close up to 150 stores and scale back grocery offer

TalkingRetail

Poundland is planning to close up to 150 stores and two distribution centres as part of its restructuring plan. The company, which was sold last week, said on Tuesday it expected to end up with 650-700 stores, down from 800, after restructuring.

Retail 52
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10 ways mPOS is Transforming In-Store Customer Experience

iVend

As customers return to stores, they’re craving personalized experiences. mPOS is the retailer’s secret weapon for engagement, service and customer satisfaction. After the online shopping boom of the last five years, the pendulum is swinging the other way. Shoppers have ‘digital fatigue’ and are returning to in store, in person in droves. They are yearning for human connection when they shop, in a trend that one expert calls ‘restorative retail’.

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At Home Files for Bankruptcy, Secures $600M as it Prepares to be Sold

Retail TouchPoints

At Home has filed for Chapter 11 protection in the U.S. Bankruptcy Court for the District of Delaware, part of an agreement with its lenders for a prearranged financial restructuring that will eliminate nearly $2 billion of the home furnishings retailer’s funded debt. “Over the past several months, we’ve taken deliberate steps to strengthen the foundation of our business — sharpening our focus, elevating our customer value proposition and driving operational discipline,” said Brad Weston, CEO of

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Unwrap Recurring Joy: Best Practices for Your Subscription Program

Kibo

The holidays are all about giving and receiving, and what better gift to offer your customers than the ongoing delight of a subscription? With a subscription solution that offers powerful out-of-the-box features, you can easily set up a recurring revenue stream that keeps your customers coming back for more, long after the tinsel is packed away. Let’s dive into the best practices for creating a joyful and efficient subscription program. 1.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Amazon Expands Prime Day Event to 96 Hours, Enhances Young Adult Prime Membership

Retail TouchPoints

Amazon has doubled 2025’s Prime Day event to four days, offering 96 hours of deals and special offers from July 8-11. New this year will be Today’s Big Deals, themed daily drops of deals for brands including Samsung, Kiehl’s and Levi’s that will be available exclusively to Prime members. Amazon also has sweetened the Prime for Young Adults membership offer for customers aged 18 to 24.

Events 147
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594: This Amazon Feature Looks Helpful – But It’s Stealing Your Customers

My Wife Quit Her Job

In this episode, I discuss a new Amazon feature that seems super helpful but might actually be sneaky and stealing your customers. We’ll break down how it works and what you need to watch out for so you’re not caught off guard. It’s a must-listen if you’re trying to stay ahead in the e-commerce game! What You’ll Learn How the feature impacts your sales Ways to protect your sales Tips to stay competitive Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference

eCommerce 292
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E.l.f. and Pinterest Launch Personalized, Shoppable Beauty Analysis Tool

Retail TouchPoints

E.l.f. Cosmetics has teamed up with Pinterest to introduce a new immersive digital experience for personalized beauty called “ Color E.l.f.nalysis.” The free tool helps users discover makeup shades that harmonize with their features, then matches them with a curated Pinterest board featuring shoppable E.l.f. products tailored to their individual color story.

Marketing 147
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Visualsoft steps into physical retail with launch of Shopify POS offering

Retail Technology Review

Commerce provider Visualsoft has made its first move into bricks-and-mortar retail, expanding its services to include Shopify POS and strengthening its commitment to helping brands bridge the gap between online and in-store, bringing its learnings and experience of online to the physical world.

POS 70
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Loblaws Integrates Loyalty Program with DoorDash, Expands Point-Earning Opportunities

Retail TouchPoints

Loblaws is expanding its partnership with DoorDash by allowing members of the retailer’s PC Optimum loyalty program to earn points with their DoorDash purchases, whether they are made at Loblaws supermarkets or at restaurants or other merchants’ stores. Program members can earn five PC Optimum points for each dollar spent on eligible orders, but for the first three months, members will earn 10 points for each dollar spent, along with a 25,000 -point bonus for members who are entirely new to Door

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Snapchat Business Review: Is It Worth It for Ecommerce in 2025?

Ecommerce Platforms

I'll be honest, when someone first suggested I look into Snapchat for marketing, I wasn’t sold. There are so many great social media platforms that are perfect for ecommerce sellers, from Instagram and Facebook to TikTok – all with their own sales capabilities. Snapchat seems a little underwhelming. But, if there’s one thing I’ve learned about ecommerce marketing, is that success doesn’t come from staying where you feel comfortable – it comes from following your audience to wherever they are.

eCommerce 129
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Retail boardroom breach-preparedness: Proactive strategies for handling the inevitable

Retail Technology Review

By Chris Wood, CyberQ Group and Dave McGrail, Head of Business Consulting, Xalient. Retailers have been hit by a wave of cyberattacks in recent months, with hacker groups targeting major household brands. These attacks have resulted in severe consequences, including payment system failures, website outages, and customer data breaches, with some retailers losing millions in revenues.

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Amazon Prime Day is back — this time for 4 days

RetailDive

Skip to main content CONTINUE TO SITE ➞ Dont miss tomorrows retail industry news Let Retail Dives free newsletter keep you informed, straight from your inbox. Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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5 Hidden Costs of an Outdated POS (And How Retailers Are Getting Ahead)

Retail Technology Review

By Rapid POS. Your point-of-sale (POS) system should make life easier—not frustrate staff, slow down lines, or confuse customers. But if you’re still using outdated tech, it might be doing more harm than good.

POS 70
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Pladis adds new variants to Hobnobs range

TalkingRetail

Pladis has revealed new variations to its McVitie’s Hobnobs range – McVitie’s Hobnobs Oaty Cookies Milk Chocolate Flavour Chips and McVitie’s Hobnobs Oaty Cookies Dark Chocolate Flavour Chips.

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Start a T-shirt dropshipping business in 2025

Omnisend

Reading Time: 13 minutes Thinking about launching an online store, but don’t want the headache of managing stock? A T-shirt dropshipping business could be your ideal starting point. In this guide, we’ll walk you through how to create a made-to-order, branded T-shirt store using print-on-demand (POD) suppliers — so you can start selling without the hassle of inventory.

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Kirkland’s tightens ties to Bed Bath & Beyond, rebrands as ‘Brand House Collective’

RetailDive

The company, which also reported Q1 sales and profit declines, said Kirkland's stores will turn into Bed Bath & Beyond Home locations.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Building AI-Ready Product Experiences, PDPs, and More | Salsify

Salsify

Consumers become more comfortable using artificial intelligence (AI) in their shopping experiences. According to Salsify’s “ 2025 Consumer Research ,” 28% of shoppers find AI tools valuable, with 44% of men and 22% of millennials showing the most interest in using them.

Consumer 141
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Summer brings increased footfall and mounting pressures

Retail Technology Review

With the UK anticipating a hotter-than-average summer and a significant rise in both domestic and international shoppers, retailers are preparing for a bustling season. However, data from workforce management provider, Quinyx, reveals that frontline retail workers are already grappling with severe mental health challenges, exacerbated by industry-wide strains.

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Co-op offers members 25% discount as a thank-you after cyber attack

TalkingRetail

The Co-op has announced increased discounts for its members as part of its return to normal operations after the recent cyber attack. As the group’s 2,300 stores start trading normally again, the discounts are intended as a thank-you to the 6.

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The Real Reason Target Missed Earnings (And Why You Could be Next)

The Retail Doctor

Target's empty shelves reveal a costly truth: disconnected retail operations lose sales daily. Learn why unified systems separate winners from losers.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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New Books on Classic Brands, Growth, Change

Practical eCommerce

These compelling titles include inspirational lessons from Sonic Drive-in and Rolex, as well as perspectives on mentorship, data, hiring, transformation, startups, and more. The post New Books on Classic Brands, Growth, Change appeared first on Practical Ecommerce.

Books 85
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Mattel brings AI to the toy box with OpenAI partnership

RetailDive

Skip to main content CONTINUE TO SITE ➞ Dont miss tomorrows retail industry news Let Retail Dives free newsletter keep you informed, straight from your inbox. Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy.

Toys 71
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Will Zero-Click Search Kill My B2B Website?

Forrester eCommerce

In the fall, we announced that B2B buyer adoption of generative AI was outpacing expectations, with 89% of buyers using genAI in their buying process. Six months later, B2B providers are starting to see the impact in their metrics and facing urgent questions from their executive teams.

B2B 259
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Why Direct to Consumer Is No Longer Optional for Game Studios, on the Player Driven Podcast

FastSpring

There’s a major direct-to-consumer wave happening right now in the gaming industry, and studios that aren’t adapting to it are risking missing out on both margin and momentum. FastSpring’s Head of Gaming (and former product leader at Scopely and SciPlay) Chip Thurston recently sat down with Greg Posner and the Player Driven podcast to discuss these changes and why they’re so important in the mobile monetization space.

Payments 107
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!