Wed.May 26, 2021

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How New Digital Analytics Funding Will Improve Design

Forrester eCommerce

Interface experience analytics technologies get into minute detail about what users are doing, provide visualizations about behavior and typically offer a prioritized list of issues. The category is sometimes referred to as digital experience analytics or interaction analytics. There have been multiple generations of this technology, but it hadn’t really taken off until recently.

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How to Make Sense of the Ecommerce Customer Journey

BigCommerce

No one can deny how big the ecommerce market is.Global ecommerce sales are projected to nearly double to $6.

eCommerce 372
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Data Ethics & DEI Convergence: A Win-Win Situation

Forrester eCommerce

Diversity, Equity, and Inclusion (DEI) and Data Ethics are increasingly interconnected, and brands must do both well to foster authentic, meaningful, and sustainable customer relationships. .

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Ways Omnichannel Customer Service Accelerates Sales

BigCommerce

In 1982, Late Night with David Letterman premiered. Sci-fi classic ET was released.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Forrester Decisions: How To Embed Cybersecurity And Privacy In Your Company

Forrester eCommerce

It’s time to rethink how you approach and think about cybersecurity and privacy. Today, robust practices are necessary to create the culture and conditions required to meet today’s demands and truly differentiate your brand. But how do you accomplish this? Compliance is the floor and not equivalent to creating robust cybersecurity and privacy practices.

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Windsor Fashions to ‘Capitalize on Return to Normalcy’ with 150 New Locations by 2023

Retail TouchPoints

Fast fashion retailer Windsor Fashions is planning to open 150 new stores over the next two years, adding to its current fleet of 230 locations across 42 states in the U.S. Windsor’s focus on special occasions and seasonal events, combined with its revolving product assortment (the company reports that it adds more than 250 new SKUs each week), have helped it weather not one recession, but two.

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More Trending

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How to Block Bots From Coming to Your Website: Tools & Tips

Kissmetrics

If you have a website, you need to know what bots are and how they can find your site, as well as what they can do (either intentionally or indirectly) to cause frustration to your online marketing efforts. Blocking bots may be a necessity to protect your site’s speed, users, and security. Let’s talk about what bots are and how you can put up some defenses to start protecting your website.

eCommerce 274
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Levi’s Reduces Returns by 47% with New Fitting Technology in Turkey

Retail TouchPoints

Levi Strauss & Co. was able to drastically reduce its return rates after implementing the MySize smartphone-based apparel measurement solution during a pilot program in Turkey. By helping customers find the right size through the MySizeID website widget, Levi’s was able to decrease return rates by 47% during the pilot. The retailer now plans to fully implement the MySize solution across its operations in Turkey.

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356: The Right Way To Setup Your Website Analytics With Chris Mercer

My Wife Quit Her Job

Today I have my friend Chris Mercer on the show. Chris is the founder of MeasurementMarketing.io and he specializes in website analytics. Analytics may not sound like the sexiest of topics but most people are doing it wrong. Most people don’t know how to use Google Analytics and most shop owners have no idea what metrics to focus on. In this episode, Chris teaches us the right way to gather and analyze your data for an e-commerce store.

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How Businesses can Utilize Personalized Videos to Increase ROI

Retail TouchPoints

At this point, if you’re not using content personalization to engage your customers, your brand is in the minority. Advertisers in retail and even B2B businesses have been personalizing ads for ecommerce. Now, video tech has advanced far enough to offer the relevancy and connection that customers have come to expect. . What could have been seen as ‘intrusive’ just a few years ago is not just the norm today — consumers expect personalization.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How To Create An Online Booking System On WooCommerce?

MakeWebBetter

When it comes to running a service-based business online, scheduling appointments with prospects and clients is critical. The downside of that, of course, is that it takes a lot of time to manage appointments and event bookings if you do it on your own. With WordPress, however, there are a bunch of booking plugins that’ll […]. The post How To Create An Online Booking System On WooCommerce?

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Amazon Acquires MGM for $8.45 Billion, Adding 20,000+ Films and Shows to its Offerings

Retail TouchPoints

Amazon will acquire MGM for $8.45 billion as the company expands its entertainment business. Amazon will preserve MGM’s catalog of films and provide its customers with greater access to these works to complement the work of Amazon Studios. The deal grants Amazon access to more than 4,000 films, including iconic movies like 12 Angry Men , Rocky and The Magnificent Seven , as well as more than 17,000 TV shows including Fargo , The Handmaid’s Tale and Vikings.

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A Quick Sajari Review: Does This Site Search Live up to the Hype?

Ecommerce Platforms

Site search is easily overlooked when creating a new e-commerce site. After all, your navigation menus get readers everywhere they need to go, right? Although this may be the case, it’s a matter of fact that your customers would much prefer a site search function so that they quickly find the products they’re looking for. In fact, site searchers are 216% more likely to convert, and as many as 40% of visitors will use site search when it’s offered – potentially, that's lots of extra sales!

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Retailers being targeted by rogue rating surveyors, Parliament hears

TalkingRetail

Rogue rating surveyors promising to obtain a marked reduction in business rates bills are “exploiting businesses to sign unfair contracts”, Parliament heard today (26 May). Kevin Hollinrake, MP for Thirsk and Malton in North Yorkshire, named and shamed rogue agents who he claimed are “effectively conning” businesses – including those in the retail, hospitality and.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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The rise of the home improvement sector — and where it could go next

RetailDive

Increasing homeownership rates boosted the category in recent years, but unforeseen circumstances brought on by the pandemic helped land toilets on the list of most popular purchases of 2020.

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Lime added to Pepsi Max portfolio

TalkingRetail

Pepsi Max is adding a Lime flavour to its portfolio, in a move designed to help retailers continue to capitalise on the “growing popularity” of flavoured cola. The flavour will be exclusively available to Londis, One Stop, Premier and Budgens stores from Booker Wholesale from early June, before rolling out further in late August. It. This story continues at Lime added to Pepsi Max portfolio.

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Tesco trials new Whoosh rapid delivery service

365 Retail

Tesco is launching a new rapid delivery service which will allow the supermarket chain to deliver groceries to customers within an hour. The retail giant is initially trialling the Whoosh delivery service at one store and will then assess potential opportunities to expand the model. Tesco is trialling its first rapid delivery service in Wolverhampton (Joe Giddens/PA).

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Bolton stores have licences revoked following test purchasing

TalkingRetail

Bolton Council’s Trading Standards and Licensing Sub-Committee have taken action against eight retailers selling illicit tobacco in the town. JTI conducted test purchasing in Bolton last summer and found 61% of the stores visited were selling illegal tobacco. These findings were reported to trading standards, which incorporated the evidence in its applications to review the.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Let communities and councils decide what happens on their local High Street

365 Retail

The government should give communities more say over their local high streets’ future and enable councils to support them to do this. This is according to a new report published by Centre for London today (Wednesday 26 May) which calls on government to rethink plans to make it easier to turn shops into homes, and review powers to bring vacant commercial properties with unknown or negligent owners back into use.

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Usdaw protect shopworkers petition to be debated in Parliament

TalkingRetail

Usdaw’s parliamentary petition that seeks to protect retail staff from violence, threats and abuse has been timetabled for a parliamentary debate on Monday 7 June. The petition, which attracted 104,000 signatures, is backed by major retailers and the industry’s leading trade bodies, with research by the Co-op showing its aims have public support. Paddy Lillis, This story continues at Usdaw protect shopworkers petition to be debated in Parliament.

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Downsizing hurts Nordstrom in Q1

RetailDive

Last year's move to shutter 16 full-line stores hampered sales over 2019. Meanwhile, some analysts question a key aspect of its new digital strategy.

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ACS outlines challenges facing c-stores ahead of the introduction of a deposit return scheme

TalkingRetail

Association of Convenience Stores has reiterated its calls for the government to take into account the challenges facing small stores ahead of the introduction of a deposit return scheme (DRS). ACS government relations director, Ed Woodall, told a meeting of the Tidy Britain All-Party Parliamentary Group how a well-designed deposit return scheme could work for.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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M&S to close more stores after plunging to £201m loss

365 Retail

Marks & Spencer is set to close more stores after plunging to a hefty loss for the past year after being hit hard by high street lockdowns. The retailer said it is targeting 30 more closures in the “next phase” of its long-term transformation plan. M&S has said it expects to shut more stores after the impact of the pandemic (Danny Lawson/PA).

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Nisa partners introduce deals for the Spring Bank Holiday

TalkingRetail

Nisa partners are introducing a raft of deals on BBQ and picnic essentials to drive sales in the run-up to the Spring Bank Holiday (29-31 May). Offers are available in participating stores now and include: deals on BBQ lines such as Co-op Irresistible Smoky Pulled Pork Burgers for £2.75 and Asian Style Pork Belly Strips. This story continues at Nisa partners introduce deals for the Spring Bank Holiday.

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Factors That Influence Grocery Pricing Strategies

Wiser

2020 was a major year in the transformation of online grocery retailing. According to a study by Kantar, the FMCG sector reached a market penetration of 39 percent , 6.6 points higher than in 2019. In the closing months, the market share of online grocery shopping reached 8 percent and supermarkets had to look for fast and efficient solutions for the supply of products and the inflow of orders to respond to high peaks in demand.

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Amazon sued by DC attorney general for controlling seller prices

RetailDive

In an antitrust lawsuit, Karl Racine accused the e-commerce player of abusing its market power throughout online retail.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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The Top 5 Reasons Why You Should Consider A Pricing Engine

Wiser

Any retailer can tell you that putting together a perfect pricing strategy is not easy. Finding that sweet spot for your products’ prices take a lot of time, effort, and resources. How do retailers approach pricing? For many, it’s a manual process, often involving Excel sheets. For others, the answer lies in an automated solution. We’re here to explain why that automated solution—a pricing engine, specifically—is ultimately beneficial for your business. 1.

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Heyday raises $70M to grow marketplace brands

RetailDive

The company also built out its team with Amazon veterans and named Brandless co-founder Tina Sharkey to its board.

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Retail crime getting worse, data shows

TalkingRetail

Incidents of violence and abuse towards shopworkers are continuing to rise, new figures reveal. The British Retail Consortium’s 2021 Retail Crime Survey shows there were 455 incidents of violence or abuse towards shopworkers each day in 2019/20, up 7% from 2018/19, The data reveals that the total cost to retailers of crime and crime prevention.

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How and why are payment options important for an eCommerce store?

Retail Technology Review

By Ed Smith, freelance journalist The UK leads the world in online shopping with over a third of consumers buying online multiple times a week. The past 18 months has seen a sharp increase in consumers propensity to shop via eCommerce.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio