Forrester eCommerce
JUNE 30, 2022
As artificial intelligence charges forward on many fronts, computer vision continues to be one of, if not the most, critical method of connecting the real and digital worlds. Computer vision is now well out of niche implementations and use-cases and has mass-market appeal across industries and applications. Despite its usefulness, computer vision is hamstrung by […].
Retail TouchPoints
JUNE 30, 2022
One day after announcing the departure of CEO Mark Tritton , Bed Bath & Beyond has named Laura Crossen as its new SVP of Finance and Chief Accounting Officer, and Susie Kim as SVP of Treasury and Investor Relations. Both appointments are effective immediately. Crossen, who has been with the retailer since 2001, will lead the team responsible for executing global accounting operations, financial reporting and tax functions, and will continue to report to EVP and CFO Gustavo Arnal.
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Forrester eCommerce
JUNE 30, 2022
As custodians and lenders of money, banks cannot exist without their customers' trust. But why do so few banks around the world actually track and measure it? We've examined how banks themselves look at trust, and even more importantly - what they actually do about it.
Retail TouchPoints
JUNE 30, 2022
H&M will work with Google Cloud ’s computing services to improve its customer experience and supply chain capabilities, by leveraging data analytics and the technology provider’s secure, sustainable global infrastructure. The partnership’s goal is to develop an enterprise data backbone that includes a core data platform, data product and advanced AI and machine learning to optimize performance.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Salsify
JUNE 30, 2022
Personalized products include anything that can be tailored to a specific customer’s needs and expectations — from office accessories and furniture, to clothing and shoes, to makeup, vitamins, and more.
Retail TouchPoints
JUNE 30, 2022
H-E-B narrowly defeated second-place Amazon and third-place Amazon Fresh as the top-ranked ecommerce grocer in the U.S., according to dunnhumby’s inaugural Ecommerce Retailer Preference Index (RPI). Walmart made it to fourth place and Sam’s Club rounded out the top five. The study uncovered a number of interesting insights into the mindset of online grocery shoppers.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
JUNE 30, 2022
Rakuten Advertising has entered into a partnership with influencer marketing platform Mavrck that will expand Rakuten’s influencer offerings and provide program oversight, optimization and measurement for affiliate advertisers. Through the partnership, Rakuten Advertising will incorporate influencer marketing into its managed affiliate campaign strategies and offer a fully integrated self-service influencer solution. “Influencers have become more essential than ever, as brands seek to driv
RetailDive
JUNE 30, 2022
The hardware retailer’s co-op structure made it difficult to expand the platform, according to founder Jules Pieri, who announced the closure on LinkedIn.
Retail TouchPoints
JUNE 30, 2022
Cloud communications and task management solution provider Opterus has launched OPSCENTER 22.1, an updated version of its task management solution aimed at solving retail-specific-execution challenges. OPSCENTER 22.1 is designed to help retailers achieve effective operations and enhance employee productivity. New modules and features include: The Apps Links module, which provides access to both internal and external links directly from OPSCENTER to ensure employers have all needed tools and reso
Digital Doughnut
JUNE 30, 2022
Customers who don’t repeat purchase are not really customers. They are still prospects. This blog explores the critical issue of getting a customer to that all important second purchase.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
JUNE 30, 2022
Amazon has rolled out a new store-based analytics service that will give brands insights into how their products are discovered, considered and purchased at Amazon Go and Amazon Fresh stores in the U.S. The new analytics offering uses technology from Amazon’s Just Walk Out cashierless payment system and its Dash Cart smart shopping carts, so the service is only available at stores with one or both of those capabilities.
GetElastic
JUNE 30, 2022
As demand increases for brands to deliver seemingly effortless digital experiences, business and technology requirements get ever more complex. In an effort to keep up with these requirements, many brands look to leverage a best-of-breed approach where they compose, or integrate, multiple vendors into one cohesive solution. This is why Elastic Path leverages a Headless Commerce architecture and a Composable Commerce approach to power products that are specifically designed to work in parallel wi
RetailDive
JUNE 30, 2022
Centered around mobile stores that bring retail service inside homes, the company has been burning cash and suffering supply shortages.
eCommerce CEO
JUNE 30, 2022
Want to make sure your company maximizes sales while saving time on bookkeeping? In today’s competitive marketplace, you can’t manage retail sales with a cash. Read more.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
JUNE 30, 2022
Led by former J.C. Penney CEO Ron Johnson, the now-bankrupt “commerce-at-home” company has suffered from constrained supply and high costs.
Liveintent
JUNE 30, 2022
At LiveIntent, our employees have a wide range of interests and passions. One of the ways we highlight our talented employees is through LiveInterests. In this cross-office initiative, LiveIntenters have the opportunity to host a company-wide session to share more information about their hobby or passion. Each session showcases the host, how they got into their particular hobby or passion, and a Q&A portion.
RetailDive
JUNE 30, 2022
The tech company has provided its digital measurement tools to Walmart and Sam’s Club optical customers since 2019.
Canadian Special Events
JUNE 30, 2022
If you’re not leveraging the unique local experiences of the destination you’ve chosen to host your event, you’re letting your guests down. . Tranquillity Cove Adventures Perry Gotell in Georgetown, PEI, offers a variety of experiences that let you get your hands dirty, immersing your guests in the local culture of eastern Prince Edward Island. .
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailWire
JUNE 30, 2022
Amazon.com has launched Store Analytics, a new in-store measurement service to provide consumer packaged goods companies with insights about the performance of their products, sales promotions and ad campaigns in the retailer’s convenience stores and supermarkets.
Canadian Special Events
JUNE 30, 2022
Over the next series of posts, we’ll be sharing a little about a signature dish, ingredient, or culinary philosophy that proudly represents the culture, heritage, location, and creativity of our Cities in Sync Partners. Located in the middle of some of the best farmland in the world, Saskatoon offers a rich authentic honest food scene focused on quality local ingredients.
RetailWire
JUNE 30, 2022
It’s been less than a week since the U.S. Supreme Court overturned Roe v. Wade. Some states looking to allow abortions may seek to prevent companies from offering employees the financial means to travel out-of-state to obtain the medical help they need.
Digital Doughnut
JUNE 30, 2022
Blis, the audience-first platform that doesn't rely on personal data, launched their new e-guide, titled ‘Missing something? Finding the audiences no one is talking about…yet’. The new interactive e-guide was launched to help marketers understand the real impact of ID-reliant solutions on addressable audiences and the virtues of privacy-first solutions that don’t rely on IDs to achieve accuracy at scale.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RepslyBlog
JUNE 30, 2022
If you missed our webinar on “FMCG Retail Execution Excellence - Best-in-Class Strategies to Attacking Summer Promotions Season with Confidence” with POI, you’re in luck!
RetailWire
JUNE 30, 2022
Brendan Carr, a member of the Federal Communications Commission, has asked Apple and Google to remove the TikTok app from their stores because its “pattern of conduct and misrepresentations regarding the unfettered access that persons in Beijing have to sensitive U.S. user data” violates the company’s standards for third-party sellers.
Forrester eCommerce
JUNE 30, 2022
DevOps 2030: People, Practices, And Platforms The verdict is in: DevOps isn’t just a trendy term or shiny new thing. It’s real, and it delivers real results. As a result, the loose set of operating principles that emerged circa 2009 has become the default approach for most software-intensive organizations and is having an increasing effect […].
RetailWire
JUNE 30, 2022
Walgreens reported fiscal third-quarter profits of 33 cents a share, down from $1.38 last year. The pharmacy giant said its “operating loss in the quarter reflects a $683 million charge related to the opioid settlement with the State of Florida and higher costs related to the Transformational Cost Management Program.”.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail TouchPoints
JUNE 30, 2022
Just how much do people value a high-quality customer experience (CX) nowadays? According to research by PWC , consumers are willing to pay up to a 16% price premium for a product or service that comes with a superior customer experience. They’re also likelier to try additional services or solutions from brands that provide a better CX. What’s more, according to the 2021 Achieving Customer Amazement Survey Report from Shep Hyken, 75% of Americans are more likely to be loyal to a company that del
RetailWire
JUNE 30, 2022
Target will open a new 22,000 square-foot store in downtown Pittsburgh on a site that formally housed a Kaufmann’s department store. The new store is scheduled for a July 17 grand opening.
lateshipment
JUNE 30, 2022
What is DTC? Why Do You Need to Look into it? DTC has been making ripples in the ecommerce world owing to the fact that it has enabled brands to have direct access to their customers and cater to their specific needs head-on, rather than dealing through monopolized third parties. Traditionally successful brands who have tried their hands at DTC have now found themselves their most profitable revenue churning method in DTC.
RetailWire
JUNE 30, 2022
Consumer spending rose 0.2 percent in May, down from 0.9 percent growth in April, according to the Bureau of Economic Analysis (BEA). Inflation remained steady with prices up 6.3 percent in 2021. “The good news is that we still have savings, but the bad news is that inflation is burning a hole in consumers’ pockets,” said Diane Swonk, chief economist at Grant Thornton.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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