Fri.Sep 13, 2024

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Retailers Need to be Smarter with Their Smart Store Implementations

Retail TouchPoints

Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements. This is arguably in no small part driven by consumers’ desire for enhanced personalization and convenience , as well as their growing digital prowess as technology becomes increasin

Payments 282
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Announcing The Winners Of Forrester’s B2B Return On Integration Honor And Program Of The Year Awards For EMEA

Forrester eCommerce

Hear from the winners of the Forrester B2B Return On Integration Honor and Program Of The Year Awards at our upcoming B2B Summit EMEA for inspiring stories of business transformation and value delivery.

B2B 274
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Zara Pre-Owned Program to Debut in U.S. Next Month

Retail TouchPoints

Two years after its launch in the UK, Zara is bringing its Pre-Owned resale and repair offering to the U.S., parent company In d itex announced as part of its half-year 2024 earnings report. Zara Pre-Owned is currently available in 16 European markets and will launch in the U.S. by the end of October 2024. The program debuted in the UK in October 2022 and is integrated into Zara’s stores, website and mobile app.

Clothing 274
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Cross-Functional Org Models Boost Innovation And Operational Efficiency

Forrester eCommerce

Focus on which cross-functional org models are best suited to achieve your business objectives.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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H Mart, Aveda Join DoorDash’s Growing Delivery Roster

Retail TouchPoints

DoorDash continues to add new merchants in the ramp-up to the holiday season. The latest additions to the delivery service including Asian supermarket chain H Mart and beauty brand Aveda , which join fellow newcomer Mattress Firm. These new partners join the more 115,000 non-restaurant stores in North America now available on DoorDash, advancing the company’s mission to move beyond restaurant delivery into the broader realm of “local commerce” (although plenty of restaurants are still available

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Holiday retail sales growth projected to increase 2.3% to 3.3%

RetailDive

The pace of increase in holiday sales will be slower than 2023, but e-commerce will likely grow, according to Deloitte.

eCommerce 119

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Krispy Kreme Offering 13-Cent Doughnuts on Friday the 13th

RetailWire

The Krispy Kreme promotion is available for one day only.

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Miniso’s Global Expansion Tour Continues in the U.S., Indonesia and Australia

Retail TouchPoints

Miniso ’s global brick-and-mortar takeover continues. Over just the last three weeks, the Chinese lifestyle retailer opened its 200 th store in the U.S., unveiled its largest global flagship store in Indonesia and brought its highly successful Sanrio-themed store format to Australia. Miniso’s 200 th U.S. Door Opens in Santa Monica At the end of August, Miniso unveiled its latest U.S. store at the 3 rd Street Promenade in Santa Monica, Calif. — a cultural landmark on the West Coast.

Retail 259
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Dunkin’ Unveils New Dunkalatte Coffee Milk Latte With Kristen Wiig

RetailWire

Dunkin has a new coffee milk latte, and the ad campaign features the "SNL" comedian.

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Victoria’s Secret brings back its VSX activewear line

RetailDive

The collection includes sports bras, leggings and ready-to-wear apparel like trench coats, catsuits and T-shirts.

Apparel 111
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Boeing Workers Walk Off the Job After Rejecting Proposed Deal

RetailWire

A proposed contract between Boeing and union members was shot down, prompting an early morning strike.

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The Weekly Closeout: Sephora North America names next CFO and Petco’s losses grow

RetailDive

Ten-year company veteran Delphine Herve will take on the position at the beauty retailer. Meanwhile, the pet retailer saw net loss surge by 70% in Q2.

Retail 111
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Save Time by Managing Less, Says DHH

Practical eCommerce

David Heinemeier Hansson, the creator of Ruby on Rails and a co-founder of Basecamp, strives for fewer meetings and less management. The post Save Time by Managing Less, Says DHH appeared first on Practical Ecommerce.

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With new investment, Kendra Scott eyes geographic, category growth

RetailDive

Private equity firm 65 Equity Partners has invested an undisclosed amount in the accessories brand, though founder Scott herself retains a majority stake.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Embracing Neurodiversity: The Heart Behind Heart Space Events

Canadian Special Events

I’ve always been drawn to stories of resilience and the pursuit of authenticity. Last week, I had the pleasure of sitting down with Shanee Silver, Co-Owner and Head of Events at Heart Space Events. Her journey resonated deeply with me, not just because of the challenges she faced, but because of her commitment to building a space where joy, connection, and inclusivity are at the forefront.

Events 105
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Build-A-Bear names chief revenue officer

RetailDive

David Henderson, who previously worked with Hasbro and Melissa & Doug, comes to the retailer after it reported a record Q2.

Retail 111
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Boar’s Head Plant Posed ‘Imminent Threat’ 2 Years Before Fatal Listeria Outbreak

RetailWire

The Boar's Head plant at the center of the listeria outbreak was already problematic.

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Ross switches up its merchandising leadership team

RetailDive

The discount retailer promoted two longtime employees to the chief merchant positions at its Ross and DD’s Discounts banners.

Retail 105
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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8 Tips for Engaging Your Community Throughout the Holiday Season

SheerID

Learn you can drive more revenue and deepen the loyalty of your key communities with campaigns and tactics that make them feel extra special.

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JTI responds to HMRC illicit tobacco figures

TalkingRetail

JTI has reacted to the recent report that shows HM Revenue and Customs (HMRC) has slashed the tax gap on illicit cigarettes and tobacco by more than half since 2005, with figures from its own data.

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SheerID Appoints Rebecca Grimes as Chief Revenue Officer

SheerID

Veteran B2B SaaS Executive Joins SheerID to Lead Unified Revenue Strategy, Driving Growth Across Sales, Marketing, Partnerships, and Customer Success Teams

B2B 78
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Sephora Opens Two New Stores in the North East

365 Retail

Today, Sephora celebrated the official opening of two highly anticipated North East stores at Eldon Square in Newcastle and Metrocentre in Gateshead. As the fourth and fifth additions to Sephora’s growing UK portfolio, these new beauty destinations have already made a significant impact, with thousands of eager customers queueing to be among the first to step inside the stores.

Gifts 67
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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OpenAI Unveils New AI Models With Enhanced Reasoning Capabilities

RetailWire

OpenAI has developed a new series of AI models, named OpenAI o1, aimed at tackling complex problems with advanced reasoning skills.

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Sephora Celebrates North East Expansion with Exclusive VIP Launch Event

365 Retail

Sephora marked its much-anticipated North East debut with an exclusive VIP launch party ahead of the grand openings of two new stores in Newcastle’s Eldon Square and Gateshead’s Metrocentre. Held at the sleek rooftop bar ABOVE in The Vermont Hotel, the event attracted a star-studded guest list from across Newcastle, celebrating the global beauty brand’s continued expansion across the UK.

Events 67
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General Mills Sells North American Yogurt Operations

RetailWire

General Mills has entered into agreements to sell its North American Yogurt business.

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Mango to Open Largest Scottish Store at Braehead Shopping Centre

365 Retail

Braehead Shopping Centre has announced the upcoming arrival of European fashion brand Mango , set to open its largest Scottish store this September. Strategically located at the heart of the centre, the new Mango store will span 500 square metres and marks a key step in the brand’s UK expansion, which includes over 20 planned store openings for 2024.

Fashion 62
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Twice-a-Year HIV Injection Reduces Risk of Infection by 96%

RetailWire

A new twice-a-year HIV injection drug reduced the risk of infection by 96% in a second Phase 3 clinical trial.

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ACS calls for retail growth and investment support in Autumn Budget

TalkingRetail

ACS has made its submission to the Treasury ahead of the new Labour government’s first major fiscal event, the Autumn Budget on 30 October, urging the chancellor to create the conditions that enable retailers to invest in their businesses.

Retail 59
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Warner Bros. Discovery and Charter Communications Forge Partnership

RetailWire

Warner Bros. Discovery Inc. and Charter Communications Inc. have just announced a significant multi-year distribution partnership.

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Strong results for JW Filshill as wholesaler grows turnover and profit

TalkingRetail

Food and drink wholesaler JW Filshill, one of Scotland’s oldest independent food and drink wholesalers, saw turnover increase to £215m – up 6% – from £203m in the year ending 31 January 2024.

Retail 59
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.