Wed.Jun 01, 2022

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Top 10 Trends Driving Retail Growth

Retail TouchPoints

There are a lot of people making a good living forecasting what’s going to happen in retail. Things like ecommerce will soon eclipse brick-and-mortar, retail is facing an apocalypse or delivery to home will become the norm in grocery shopping. None of these is true, but it doesn’t stop people from predicting them, and others from believing. The fact is, when it comes to what’s ahead for retail, no one really knows.

Retail 295
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The eCommerce Customer Decision Making Process Simplified

Groove

How The eCommerce Customer Decision Making Process Works. The key to making data-driven decisions is to first understand how the customer decision making process works. With this fundamental knowledge, you will be able to cater to the needs of each customer segment. 1. The Customer Recognizes They Have a Problem That Needs To Be Solved. The customer decision making process begins with a consumer realizing that they are presented with some sort of problem.

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DoorDash Acquires Wolt, Expanding Operations to 27 Countries

Retail TouchPoints

DoorDash has acquired Wolt Enterprises , a Helsinki-based last mile delivery company. The deal will bring DoorDash to a total of 27 countries, 23 through the Wolt product and brand. The transaction is part of DoorDash’s effort to accelerate its international growth through faster product development and improved investment efficiency. Wolt CEO Miki Kuusi will oversee the combined company’s team and operations outside of the U.S., reporting directly to DoorDash CEO Tony Xu.

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Invest In The Healthcare Data Of The Future Or Flatline

Forrester eCommerce

My name is Kyle Rybarczyk, and I recently joined Forrester as an analyst covering data analytics, AI/ML, enterprise health clouds, electronic health records, and the digital front door in the healthcare sector. I have a passion for healthcare, the ever-changing digital world, and how the two will combine to streamline workflows and improve patient outcomes […].

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Belk to Pilot Conn’s Shop-in-Shops in up to 20 Stores

Retail TouchPoints

Regional department store retailer Belk will host shops featuring products and services sold by Conn’s HomePlus in 10 to 20 locations as part of a pilot program that will kick off over the next few months. The shop-in-shops, to be situated in current Conn’s market areas, will be 10,000 to 25,000 square feet, depending on the Belk location, and also will include an ecommerce experience on Belk.com.

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Customer Success: Broaden Your Conference Horizons

Forrester eCommerce

Attending conferences with other functional leaders can pave the way for change by broadening horizons and expanding perspectives. Our opening keynote demonstrated how anyone, with the proper approach, can create the conditions necessary for change.

Customer 195

More Trending

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Build An Adaptive Tech Team To Navigate A Potential Recession

Forrester eCommerce

As a recession looms, the tech talent market may reduce from a frenzy to a rolling boil. But it’s not the time to step back from building a more adaptive organization that meets the demands of the business.

Marketing 195
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How to Target Audiences For Advertisements During a Recession

Retail TouchPoints

There’s an increasing number of reports predicting an economic downturn. Just as we were configuring life around COVID-19, consumer behavior is drastically changing yet again due to inflation. Inflation is greatly pressuring manufacturers’ margins due to rising gas prices, costly transportation and expensive raw materials. On top of that, manufacturers are struggling to strategize around retaining new buyers who purchased their brands during the pandemic, regain buyers who may have switched to a

Supplies 217
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Merchant Payment Processing: Champion/Challenger Models Make Vendors Earn Their Volume

Forrester eCommerce

For our latest evaluation in the merchant payment provider space, Forrester identified 11 leading vendors - learn more about our findings.

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YOOX Net-a-Porter’s THE OUTNET Continues Menswear Expansion with U.S. Launch

Retail TouchPoints

Discount luxury e-tailer THE OUTNET is adding menswear to its lineup in the U.S. following similar expansions beyond womenswear in the UK, EMEA and Asia earlier this year. Launched in 2009, THE OUTNET is owned by Italian online fashion retailer YOOX Net-a-Porter Group and focuses on curated selections of past-season designer apparel. The company’s global expansion into menswear is a key growth and new customer acquisition strategy, according to a brand statement, and comes as the luxury sector h

Apparel 214
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Best Video Editing Software Options for 2022

Ecommerce Platforms

The best video editing software for 2022 will instantly upgrade your video content, and give you the best possible chance of amazing your audience. Over the years, countless companies have released video editing tools intended to support beginners and professionals alike in creating amazing content. While many of the top solutions for video editing used to be extremely expensive and complex, new contenders have emerged in the market to reduce costs and confusion.

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Prada plans monthly product, NFT drops

RetailDive

The brand will host 24-hour online events, starting June 2, where shoppers in select areas can buy limited-edition items and receive accompanying NFTs.

Events 125
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Best Practices for Advertising on Amazon

ChannelAdvisor

This is the third blog in our weekly series on retail media advertising and it provides you with best practices for Amazon, eBay, and Walmart. Missed the first two blogs? Read The Rise of Retail Media and Effective Advertising Strategies to Unlock for Retail Media Success. . Advertising on Amazon. After months of accelerated e-commerce growth, this marketplace giant is playing an even bigger role in consumers’ day-to-day lives. .

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In Q1, Victoria's Secret firmly in control against apparel headwinds

RetailDive

The lingerie retailer said it's regaining market share and maximizing margins, but may cut prices in order to make a sale.

Apparel 110
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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7 Effective Strategies to Improve Your Post-Sale Customer Experience

Smile.io

New customers are exciting. We get it. Bringing in new customers is a thrill–and it makes your vanity metrics look incredible. But when you dig down into the metrics that matter, you often find that your best trade comes from existing and repeat customers. Take AOV, for example. What is AOV ? It stands for Average Order Value–and it’s worth paying attention to if you would like to discover where your profits are coming from.

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Belk and Conn's partner for shop-in-shops

RetailDive

The specialty home goods retailer will pilot store-within-a-store concepts in up to 20 of the department store’s locations.

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Email Personalization

Dynamic Yield

EMAIL PERSONALIZATION Crush your email revenue goals with AI-powered personalization Compliment your ESP with hyper-personalized and predictive emails that adapt in real-time. Book intro call See it in action Personalize every email pixel with AI Retail Financial Services Grocery Personalize navigation categories by each customer’s affinity Simply tag content variations by their product attribute and […].

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Apparel retailers get squeezed in Q1

RetailDive

Sales were up at many players, but so were inventories. Meanwhile, margins and profits are down.

Apparel 117
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Employee Spotlight Series – Meet Viren Modi – Our In-house Entrepreneur

IntelligenceNode

What first attracted you to Intelligence Node? What has kept you here? I am a data-forward person, and I love how the right analysis can give you actionable and relevant. The post Employee Spotlight Series – Meet Viren Modi – Our In-house Entrepreneur appeared first on Blog.

Blog 52
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Amazon says big tech legislation 'inappropriately' targets it among retailers

RetailDive

The company says its customers would be hurt by bills in the House and Senate, which target conflicts of interest at major tech platforms.

Retail 95
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Reasons For Using Ecommerce Forecasting Demand For Ecommerce Business Growth

Ecommerce Guru

Understanding ecommerce is quite complicated. Your ecommerce business should be agile and easy to make decisions. So when you get right down to it, you should ensure the heart of your online retail remains simple. Selling is all about looking at what customer demands and how could you fulfill them. This straightforward premise is now known as the vast global ecommerce market.

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Build-A-Bear reports record $117.7M in revenue

RetailDive

The toy company saw growth in Q1 as its European stores reopened, despite industrywide pressure from fuel costs and inflation.

Toys 96
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Best Practices for Advertising on Amazon

ChannelAdvisor

This is the third blog in our weekly series on retail media advertising and it provides you with best practices for advertising on Amazon. Missed the first two blogs? Read The Rise of Retail Media and Effective Advertising Strategies to Unlock for Retail Media Success. . Advertising on Amazon. After months of accelerated e-commerce growth, this marketplace giant is playing an even bigger role in consumers’ day-to-day lives. .

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Dia & Co. snaps up luxury plus-size retailer 11 Honoré

RetailDive

The acquisition moves the inclusive apparel company into the luxury space.

Apparel 88
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Best Practices for Simulcast Events

Canadian Special Events

While the event landscape has changed (and will continue to), one thing remains the same: barrierless content accessibility. “Accessibility is not a feature, it’s a social trend.” – Antonio Vieira Santos. Our team is finding a surge in the popularity of simulcast events, especially in regard to in-person events. What exactly is a simulcast event? A simulcast or streaming event is an event that is broadcast simultaneously to various hosting locations through the use of the Internet.

Events 52
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9 Reasons Why You Need an AI Pricing Tool Now!

IntelligenceNode

The Growing Need for Advanced Retail Pricing Tools The retail landscape has changed dramatically in recent years. eCommerce has flourished and is forecasted to generate nearly 25% of the total.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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It’s Not About What You See, It’s About What You Smell

Canadian Special Events

Scent Camera is about to be introduced to the world and it takes the notion of a camera to a whole new level. The creative and innovative startup Scent Camera is developing an extraordinary solution that allows humans to capture, store and relieve all kinds of scents – repeatedly. “It works like a handheld camera where you press a button to ‘record’ the scent you want to store.

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Marketing Effectively in Today's Multifaceted Buying Landscape: Woo, Don’t Pursue

Digital Doughnut

Modern selling is here to say, with digital interactions driving positive customer experiences worldwide. Buyers want faster and more interactive sales journeys, but many sales teams are not yet supplying this. Sales and marketing teams should be offering a personalised experience, with focused interactions and high-quality content supplied at various touchpoints throughout the journey.

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Oil prices rise after EU takes action against Russia

RetailWire

A decision by the European Union to cut about 90 percent of its oil imports from Russia has led to an increase in the price of crude. The average price for a gallon of gas yesterday hit a U.S. record of $4.62.

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Ecommerce Trend Report: The State of the Industry in 2022

Digital Doughnut

Ever since its early days, ecommerce has always been among the fastest-growing industries. And during the past two years, ecommerce has gone through its biggest transformation yet, but it’s far from being over. Here is what has happened in the world of ecommerce over the year and where it’s expected to go in 2022.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib