Forrester eCommerce
JULY 25, 2022
When a customer opens a mobile banking app, they are usually trying to complete a specific task: paying a bill, seeing how much money they have left for the month, finding a recent transaction, requesting money from a friend, etc. But banking customers increasingly want more and better features on these apps. Forrester’s Mobile Banking […].
Retail TouchPoints
JULY 25, 2022
Walmart is bolstering its relationship with beauty tech company Mayvenn to bring Mayvenn-branded Beauty Lounges to 400 Walmart locations across the U.S., expanding on the five existing locations already in place at Walmart stores in Texas. Mayvenn is working to digitize the salon industry with a particular focus on independent stylists, many of whom are women of color.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
My Wife Quit Her Job
JULY 25, 2022
Today I have my lovely wife Jennifer on the show to discuss a potentially significant event in her life. She might be going back to work! And in doing so, my entire blog, my podcast name, and my domain may need to change to MyWifeWentBackToWork.com But seriously, we need your advice. In this episode, my wife and I discuss the decision and would love your input.
Retail TouchPoints
JULY 25, 2022
The recent Klarna Oasis pop-up experience featured mission-driven brands from Klarna’s roster of merchant partners. While BNPL companies don’t typically operate physical retail experiences, the hosted space on Los Angeles’ Melrose Avenue, open July 23-24, supported mindful shopping (and its Pay in 4 checkout option) as it presented goods from fashion, beauty and accessories brands including: Lunya; Rebecca Minkoff; RE/DONE; VRAI; AVYA; Christy Dawn; Kjaer Weis; Westman Atelier; Pepper; and The D
Advertisement
Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
JULY 25, 2022
I haven’t (yet) eaten her culinary delights, but Ramone Williams gave me a bit of her time to talk robots. She is the owner of the Tastee Spoon, a Caribbean – Jamaican restaurant and food truck serving up original cuisine in Atlanta. If you’re busy and want to skip the rest of the blog, here’s […].
Retail TouchPoints
JULY 25, 2022
With the metaverse ever-present in the media these days, most people’s first thought when hearing the term “3D” will be of things like avatars and virtual environments. But the fact is, 3D design and modeling is having a big impact on business in the real world as well, revolutionizing the way products are developed, tested and sold. John Burch and Charlie Hall of Wolverine Worldwide’s Merrell brand have seen that evolution first-hand.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
|
Retail TouchPoints
JULY 25, 2022
Best Buy will open its first ever small-format, digital-first store in Monroe, N.C. The 5,000 -square foot shop will build on the small-format pilot program Best Buy started with a test model in Charlotte, N.C. in late 2021. The Monroe store will feature a curated product selection, access to services including Geek Squad and new ways to pick up purchases, including pickup lockers.
lateshipment
JULY 25, 2022
Customers are no longer just interested in low prices, fast shipping, and free returns have constantly been the three must-haves for an online business to make the cut in today’s market. They want e-commerce brands to treat them with the proper experience that can lead them to shop again. However, most brands unwillingly make the mistake of not giving the same level of attention to their post-purchase as they do to their pre-purchase.
Retail TouchPoints
JULY 25, 2022
Dollar Tree has begun rebuilding its C-suite following the late June departures of five top executives. The discount retailer named Bobby Aflatooni as its new CIO, replacing one of the five that left, Andy Paisley. Bobby Aflatooni. From 2009 to 2018, Aflatooni held a number of operations, merchandising and IT roles at Dollar Tree competitor Dollar General.
Wiser
JULY 25, 2022
The world of sales is constantly changing. If your business has any hope of keeping up, then optimizing your sales process is the way to go. But optimization is an ongoing ordeal. Even if you have a well-established business and are making decent enough revenue, your company’s future depends on your ability to grow and keep up with your customer base.
Advertisement
In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
JULY 25, 2022
Wine recommendation app Sippd has released a bottle scanner to help shoppers review, track and purchase bottles. The software uses a label recognition algorithm and AI-powered technology to snap photos of bottle labels and generate digital displays of wine information, along with a personalized 1%-100% wine score representing how much the wine aligns to a user’s unique palate.
Ecommerce Platforms
JULY 25, 2022
GoDaddy vs Squarespace: Which tool should you be using to build your website? These days, there are plenty of great options out there for business owners looking to develop their own site. Services like Squarespace and GoDaddy prove you don’t need a huge amount of developer knowledge or a massive budget to begin growing online. However, while both of these tools will help you build a website, they’re intended for very different audiences.
Retail TouchPoints
JULY 25, 2022
In the midst of rising inflation rates, many Americans are wondering how to cut their costs — and younger generations such as Gen Z may have found a solution in the short term with “buy now, pay later” or BNPL plans. With the advent of Apple’s Pay Later offering, greater attention has been paid to the BNPL market. It has become apparent that retail brands adopting BNPL methods are seeing increases in sales, and that those that don’t are barring themselves from these new sales.
RetailDive
JULY 25, 2022
The e-retailer is expanding its grocery fleet and experimenting with apparel stores. But it has abandoned brick and mortar for book sales and other merchandise.
Advertisement
Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail TouchPoints
JULY 25, 2022
Click-and-collect, a.k.a. BOPIS, boasts a number of very strong positives for both retailers and their customers. Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Additionally, during the worst of the pandemic, so-called “contactless” BOPIS and curbside pickup helped lower infection risks.
Digital Doughnut
JULY 25, 2022
Inbound Marketing vs. Content Marketing: Everything You Need To Know In 2022. This article provides an overview of what inbound marketing and content marketing are and how they work together to attract the attention of potential buyers.
Retail TouchPoints
JULY 25, 2022
The concept for the new collection from Yeezy Gap Engineered by Balenciaga extended to a major overhaul of a section within the Gap Times Square flagship, part of an omnichannel experience for shoppers as the Yeezy Gap label released its goods via a brick-and-mortar location for the first time. The space reflected the futuristic minimalism for which Ye is known while also promoting waste reduction.
365 Retail
JULY 25, 2022
Bulgaria’s leading electrical retailer, TECHNOPOLIS , has rolled out an ESL (Electronic Shelf Label) solution from Pricer , the world’s most reliable provider of ESLs, to its store estate following a successful pilot implementation. The ESLs will digitally automate pricing and promotions to deliver greater operational efficiencies whilst driving customer experience ahead of peak trading. .
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
JULY 25, 2022
On the forefront of inclusive marketing in the competitive lingerie segment, the DTC brand joins others in turning to wholesale to stoke revenue.
Ecommerce Guru
JULY 25, 2022
Selling your products or services using an ecommerce website isn’t easy, right? This is especially true when you are a newcomer, unaware of how customers will find you online. But the thing is, if you have an ecommerce website, it will be nothing without SEO optimization. This can break your hopes of receiving higher traffic on your online store and ultimately decrease your intended revenue.
Wiser
JULY 25, 2022
Our team at Wiser Solutions is excited to announce that we’re expanding—now part of our Commerce Execution Suite are more solutions tailored to FMCG and grocery as well as crowdsourced in-store data in Australia, New Zealand, and parts of Southeast Asia. The integration of these new capabilities into Wiser means more services, features, and functionality for our customers.
GetElastic
JULY 25, 2022
At Elastic Path, we take performance and scalability of our products seriously. Our passion for performance has allowed us to support e-commerce applications for some of the world’s best-known companies while pushing our products to the very limit of what our cloud hosting providers can support. In this blog post I'll be outlining the principles that encompass the foundation of our performance engineering practice and introduce you to our team of performance experts.
Advertisement
In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
JULY 25, 2022
The line, which features select ADA-compliant products, includes desks, pivot mirrors, grab bars and motion lift chairs.
Forrester eCommerce
JULY 25, 2022
Recently I looked back ten years to the publication of Outside In, a comprehensive take on customer experience that I co-authored with Kerry Bodine. The book was based on a dozen years of research conducted by Forrester’s CX research team up to that time. Although a lot has changed in the last 22 years, I […].
RetailDive
JULY 25, 2022
The company introduced gear rental last year, and is expanding its (Re)Adventure program to make the outdoors more accessible.
RetailMinded
JULY 25, 2022
Supply Chain and Freight Challenges Leading to Shipping Changes. During the past few years, global challenges have led to disruptions in the supply chain. Closures around the world have slowed the production and distribution of goods, leading many retailers to explore alternatives. The pandemic led many Americans to turn to e-commerce sites to order products, placing increased pressure on brick-and-mortar stores.
Advertisement
Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Digital Doughnut
JULY 25, 2022
In this age of digitalization, every business wants to leverage online marketing and advertising services to reach as many potential customers as possible. Because hiring advertising and digital agencies can help companies to build their brand reputation, get lead generation, drive sales, and develop proper communication with their customers.
RetailWire
JULY 25, 2022
Target is opening sortation hubs around the country where packages will be sorted and grouped together to increase efficiency and cut costs. The retailer, which now has nine of these hubs, said it is still analyzing its cost benefits.
Forrester eCommerce
JULY 25, 2022
Mobile banking applications have become the digital hub of the customer experience. They are an absolute necessity for the customers and a preferred destination to exchange value between clients and banks. Forrester data shows that 77% of metro Indian online adults have done their banking on a mobile banking app on their smartphone in the […].
RetailWire
JULY 25, 2022
The toll inflation is taking can be seen at food banks in Minnesota where visits increased 57 percent between December and June. “People that are disabled and poor and unable to make ends meet are going to continue to get hammered by this economy,” said Matthew Ayres, director of Joyce Uptown Foodshelf in Minneapolis. “That is the danger of getting ‘back to normal’ — assuming that everybody is doing well.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Expert insights. Personalized for you.
312 
Let's personalize your content