Wed.Jun 04, 2025

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It Takes A Postsale Team To Avoid A Messy DX

Forrester eCommerce

A postsale digital experience (PDX) helps customers succeed through self-directed activity, guides them to gain more value from current investments, and reduces churn risk. Sound straightforward? Think again. If creating customer digital experiences were easy, we would see far more in practice than we do.

Customer 195
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Society6 vs Etsy: Which Is Better?

Ecommerce Platforms

If you're trying to sell art prints, posters, or merch online, there’s a high chance you’ve run into these two: Society6 and Etsy. Quick answer? If you want full control, build a brand, and scale over time, Etsy wins hands down. But if you just want to upload art and not worry about a thing, Society6 is less effort but lower reward. Let me walk you through it — from someone who’s been selling on both for over a decade.

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Step Up To Deliver The Total Experience

Forrester eCommerce

Weve just wrapped up another successful CX Summit EMEA. Now its time to put those lessons to work and deliver on your customers total experience.

Customer 273
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AI in Ecommerce: Why Your Brand.com Site Should Be Your AI Training Center | Salsify

Salsify

Every time a shopper searches for a product, clicks a recommendation, or chats with a virtual assistant, theres a good chance artificial intelligence (AI) is working behind the scenes. Its learning everything it knows from you, especially from your brand.com site.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Is iPaaS Still An iPaaS?

Forrester eCommerce

This spring I attended three events: Salesforce TDX 2025, Workato Work^AI, and Boomi World. They got me asking an odd-sounding question: Is iPaaS still an iPaaS? My hangup is with the word integration. Calling these tools an integration platform as a service orients them as narrowly focused on connecting applications and data stores.

Events 221
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7 high-converting Shopify product page examples + pro tips

Omnisend

Reading Time: 12 minutes Visitors reaching your Shopify product pages are already interested and considering a purchase. Now is your moment to convert them but what makes product pages sell? It comes down to removing doubt and friction. Show customer reviews to build trust, optimize for mobile since most people shop on phones, and use benefit-focused language that explains what your product does for them.

Shopify 78

More Trending

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Campbell’s Reports Increased Sales as More Americans Stay Home To Cook

RetailWire

Cash-strapped and financially anxious consumers are not dining out as much and making more meals at home. At least, that is the opinion of soup maker Campbells Co. Campbells Thrives as Consumers Tighten Restaurant Spending Earlier this week, Campbells reported rising sales of broth and condensed soup in the last quarter. According to Campbells CEO Mick Beekhuizen, more meals were cooked at home in Q3 2025.

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10 Shopify T-shirt store examples (+ how to build one)

Omnisend

Reading Time: 12 minutes A Shopify T-shirt store can generate thousands of dollars in monthly revenue, whether you use print-on-demand (POD) services or order inventory in bulk and handle fulfillment. The best part? Shopify startup costs can be under $100, including the trial period, apps, and themes. Your biggest investment will be time. Additionally, you dont need to sell unique products.

Shopify 78
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Raising Cane’s Is Launching 6 Restaurants in June. Here’s the List

RetailWire

Popular chicken-focused restaurant Raising Cane’s is opening six more locations. The new restaurants are coming to Connecticut, Massachusetts, Illinois, Ohio, Mississippi, and Kansas. With these openings, Raising Canes will have locations in four new markets. Currently, the Louisiana-based chain operates over 800 restaurants in 42 states. Last year, Raising Canes set a company record with 118 new restaurants.

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Video: D2C X-Ray Vision: What Top Publishers Do to Scale Web Shop Success

FastSpring

During a very eventful week of gaming conferences , the FastSpring team was on site at Game Developers Conference San Francisco to meet game publishers and devs and find out how FastSpring can help them monetize their mobile games. As part of our sponsorship of GDC and the Community Clubhouse Developer Summit, FastSpring CMO David Vogelpohl hosted a panel on web store success, with panelists including FastSpring Head of Gaming Chip Thurston , Keywords Studios Head of VIP Services Jason Dauenhaue

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Tommy Hilfiger Lands Official Apparel Partnership Deal With New Cadillac Formula 1 Team

RetailWire

There’s little debate about the burgeoning popularity of Formula 1 racing the upcoming “F1 The Movie” stars Brad Pitt and Damson Idris and is slated to be a summer blockbuster, attendance at races is extremely high, and series offerings such as “Drive to Survive” and “F1: The Academy” only reinforce the strength of motorsports audiences at this current point in time.

Apparel 52
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FCA Considers Scrapping £100 Contactless Limit: A Step Forward or a Risky Move?

365 Retail

The Financial Conduct Authority (FCA) is contemplating a significant shift in the UK’s payment landscape by proposing the removal of the current 100 limit on contactless card transactions. This move aims to provide consumers and businesses with greater flexibility and align the UK with countries like the United States, where such limits are not imposed.

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Chipotle Rolls Out Free Burritos for Fans of Men’s Basketball Championship Series

RetailWire

Chipotle continues to deliver value to its customers with an opportunity to win free burritos via instant freeplays during the 2025 men’s professional basketball championship series. A press release reveals details of this new free food promotion. Whenever a Coach’s Challenge occurs during the live broadcast of certain games in the 2025 men’s professional basketball championship series,@chipotletweetswill share a post on X for fans to “review.” Then, fans will be ch

Games 52
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Beauty brands blend AI into operations

RetailDive

The Estée Lauder Companies, Coty and Ulta Beauty are pushing forward on the technology to save costs, tailor communications and optimize forecasts.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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McDonald’s Beloved Snack Wraps Get Release Date

RetailWire

After months of anticipation among McDonald’s customers, the beloved menu item, Snack Wraps, finally has a release date. On June 3, 2025, JoeErlinger, president of McDonald’sUSA, released a statement in response to questions about the Snack Wrap’s return to the fast-food giant’s menu. “It’s back. 7.10.25.” Per a company press site , the company shared details about the sandwich’s return to McDonald’s menus. “The Snack Wrap features one

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Kurt Geiger Deploys Omnichannel POS Across 70+ U.S. and UK Stores

Retail TouchPoints

Footwear and accessories brand Kurt Geiger has rolled out the mobile-based NewStore Omnichannel POS across more than 70 stores in the U.S. and UK. The deployment, which also encompasses Kurt Geigers Carvela brand, enables store associates to not only complete purchases but also to provide endless aisle, ship-to-store, BOPIS and BORIS transactions using only an iPhone or iPad device anywhere in the store.

POS 147
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Wealthier consumers flock to Dollar Tree in Q1

RetailDive

The discounter, which is better positioned against rival Dollar General without its Family Dollar unit, is expanding a multiprice strategy to more stores.

Consumer 114
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Listen Now: How DSW is Navigating a New Era of Engagement 

Retail TouchPoints

The retail marketing playbook is rapidly evolving, with massive changes underway in core channels such as search and social media not to mention a turbulent geopolitical environment that can be tricky for communicators to navigate. So, in this episode of the Retail Remix podcast , we asked long-time retail marketer Sarah Crockett for her expert advice.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Americans Are Hesitant on Buying Electric Vehicles, AAA Survey Says

RetailWire

Despite all of the hype and headlines surrounding the increasing number of electric vehicles (EVs) on the road with each passing year, it appears that many Americans remain hesitant to adopt the relatively new technology. According to a recent survey conducted by AAA , interest in purchasing a fully electric vehicle has actually fallen to its lowest level since 2019.

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How to Plan Back-to-School Campaigns in a Tense Economic Environment

Retail TouchPoints

As families and educators prepare for a new school year, economic pressures and shifting policies are reshaping the back-to-school (BTS) shopping landscape. With 60% of voters opposing the dismantling of the Department of Education and majorities favoring education funding over tax cuts, the future of public education remains uncertain. Meanwhile, parents are facing increased financial strain.

Consumer 147
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Big Lots to reopen nearly 80 more stores

RetailDive

Set to open Thursday, the locations bring the total number of reopened stores to 219 under new owner Variety Wholesalers.

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Sephora Partners with NielsenIQ for Deeper Insights into Beauty Shopper Preferences and Behaviors

Retail TouchPoints

Sephora has entered a strategic multi-year data-sharing collaboration with NielsenIQ (NIQ) to gain a more comprehensive view of the North American beauty landscape. As part of the agreement, NIQ will gain access to Sephora point-of-sale data across its omnichannel businesses, increasing the consumer intelligence firms total coverage of the beauty market.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Peloton launches peer-to-peer resale platform

RetailDive

The exercise company launched a beta version of Peloton Repowered in select metro areas, offering special discounts to buyers and sellers.

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1-800-Flowers Looks to Become a Lifestyle Brand with New Licensing Program

Retail TouchPoints

Floral gifting brand 1-800-Flowers.com is moving beyond flower delivery with plans for a range of new products, including lawn and garden items as well as outdoor accessories. The expansion will be facilitated by the companys new brand licensing agent, Surge Brands , which will work to turn the delivery service into not just a Mothers Day go-to but also a premier lifestyle brand.

Outdoor 147
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Costco holds prices on some tariff-impacted items, CFO says

RetailDive

The warehouse club retailer has sought to eliminate the effect of higher duties on prices of certain “staple” goods like bananas, CFO Gary Millerchip said.

Retail 85
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Julian Fashion Partners With ESW to Power Global Expansion to Seven New Markets

ESW

Julian Fashion , the Italian-based multi-brand luxury retailer with physical and online channels, today announced its partnership with worldwide ecommerce leaderESWto accelerate global expansion as well as to optimize and localize its checkout experience. Julian Fashion operates 8 physical retail locations in Italy. Through the partnership Julian will leverage ESWs end-to-end solutions including checkout, logistics, and fulfillment, as well as duty and tax management in additional markets, inclu

Fashion 78
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Post Office signs deal with Western Union for money transfer services in branch

TalkingRetail

Post Office and Western Union have today (4 June) announced a long-term exclusive deal for cross-border money transfer services at Post Office branches. This means Western Union will be the sole provider of international money transfer services at Post Office branches.

Retail 66
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How Stitch Fix’s brand platform is helping drive transformation

RetailDive

Chief Marketing Officer Debbie Woloshin speaks about artificial intelligence and staying agile in her first interview since joining the company.

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Pizza Hut Is Hooking up Pizza Lovers With Its Biggest BOGO Promotion Yet. Here Are the Details

RetailWire

If you’re looking for a reason to indulge in your favorite slice this summer, Pizza Hut just gave you a big one literally. According to PMQ , the global pizza chain has launched its biggest buy-one-get-one offer yet, inviting customers to take part in the Hut Hook-Up promotion, which rewards every qualifying purchase with a free large pizza. Yes, you read that right: Order now, and Pizza Hut will give you a free large pizza to enjoy later.

Books 52
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Toronto’s Most Unique Canvas

Canadian Special Events

The Design Exchange has always been a standout in Torontos Financial District, but recently it has elevated its offerings to a whole new level. With immersive projection mapping enhancing its spaces, this historic venue is now providing some of the most unforgettable event experiences in the city. Entering the main space feels like stepping into another world.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!