Thu.Jun 02, 2022

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Data Into Dollars: Can You Turn Your Data Into Revenue?

Forrester eCommerce

Every organization desires a positive return on its investments in data. Forrester data shows that advanced insights-driven businesses (IDBs) are 8.5 times more likely than beginners to report at least 20% revenue growth in 2021. It pays off to become an insights-driven business. Vendors and the media trumpet the success stories of companies that build […].

Customer 370
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Circle K Parent to Roll Out Self-Checkout Tech to 7,000 Stores

Retail TouchPoints

Alimentation Couche-Tard Inc. , parent company of the Circle K convenience store chain, will purchase more than 10,000 touchless self-checkout systems, with plans to deploy them in more than 7,000 Circle K and Couche-Tard stores in the U.S., Canada and Europe over the next three years. The Mashgin system, branded as “Smart Checkout,” relies on AI-powered technology that can improve customer checkout time up to 400%.

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B2B Companies Take Action, To A Point, In Response To The War In Ukraine

Forrester eCommerce

On February 28, 2022, BP withdrew from a $25 billion investment in the Russian oil company Rosneft. This decision was an abrupt U-turn from a mere two weeks earlier, when the CEO of BP, Bernard Looney, confidently stated that the company would “continue the business of business” in the country, even as Russian troops massed […].

B2B 369
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How Cashierless Stores Can Solve Labor Challenges and Create New Levels of Customer Convenience

Retail TouchPoints

Cashierless stores, also known as autonomous stores, are sprouting up in a range of venues, from airports to college campuses to sports stadiums. But the technology is still far from the mainstream — meaning there’s still plenty of “runway” for interested retailers. However, cashierless store success depends on having (or attracting) a customer base that values the convenience they offer and isn’t intimidated by the technology.

Customer 325
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Hear Ye, Hear Ye … Get Your New AIOps Reports Here!

Forrester eCommerce

It’s been a long time coming, at least in mind anyway, but I’ve finally got some great news to announce. We have just published four AIOps-related reports that I’m really excited for you all to finally read and provide feedback on. Read on below to get a synopsis of the three reports. The fourth report […].

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Pinterest Acquires THE YES, Expands ‘Taste-Driven Shopping’ Efforts

Retail TouchPoints

Pinterest has signed a definitive agreement to acquire THE YES , an AI-powered platform that allows consumers to personalize their shopping feeds based on their brand, style and size preferences. The transaction is expected to close during the second quarter of 2022. THE YES features hundreds of merchants and boasts a fashion taxonomy that relies on human input and machine learning to power its algorithm.

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Levi’s Plans to ‘Accelerate Growth’ by Adding 400 New Stores, Tripling Ecommerce

Retail TouchPoints

At its June 1, 2022 Investor Day, Levi Strauss and Co executives laid out an aggressive strategy to propel the company toward revenues of $9 to $10 billion by 2027, by doubling down on DTC and diversifying beyond denim. “We are emerging from the pandemic a much stronger, more profitable company than we were at the time of our IPO in 2019,” said the company’s President and CEO Chip Bergh in a statement.

eCommerce 293
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Perspective Is Key To Understanding AIOps

Forrester eCommerce

When I joined Forrester last fall, I was immediately asked, by both vendors and clients, “So how are you defining AIOps?” I was caught off guard and a bit surprised at how little guidance existed, especially from a practitioner perspective available in the industry. The prior AIOps NowTech and Forrester Wave™ evaluation were nearly 12 […].

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DRINKS Enables Home Alcohol Delivery With Full Regulatory Compliance

Retail TouchPoints

Wine-as-a-Service (WaaS) ecommerce platform DRINKS has acquired Electriq Marketing , a Shopify-focused digital retention and growth agency. The acquisition was made to help DRINKS provide all the technology and expertise necessary to help retailers start, run and grow in the ecommerce alcohol category. DRINKS’ platform was designed to help retailers offer nationwide home alcohol delivery with full regulatory compliance.

Shopify 276
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What Are Walled Gardens? | Salsify

Salsify

A walled garden is an exclusive relationship between a retailer and a third party that intentionally blocks a brand’s own ability to work directly with the retailer. These exclusive third parties impede the transfer of data and agility in the market — ultimately degrading the consumer experience.

Consumer 117
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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What Trunk Club's demise says about apparel subscriptions

RetailDive

Customers who engage with Nordstrom's stylists, online or in stores, spend more time and money at the retailer. So it's going outside the box.

Apparel 131
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New Study Finds Marketers Cite Customer Satisfaction as Top Priority

Digital Doughnut

In a survey of over 150 senior marketers, respondents shared their strategies and challenges in relation to data privacy, consumer expectations, transparency, algorithmic bias, and inclusivity and representation in advertising. But one in two aren’t ready to go beyond regulatory requirements to adopt more ethical marketing practices for their customers.

Marketing 105
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Stay in Control of Your Online Retail Performance with Brand Analytics

ChannelAdvisor

In the information age, data is crucial to any organization’s decision making. It points us down the most profitable paths and helps us avoid big mistakes. It helps us drill deep and identify specific areas for improvement. . So, is it data or hunches that drive your company’s decision making? . ChannelAdvisor Brand Analytics gives brands the ammunition they need to grow in the most beneficial areas and defend their position in online retailer relationships.

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Types of Back Links You Need to Start Building Today

Digital Doughnut

Links come in different levels of value and importance, so you should take your time to research as much as you can before making one for yourself. And once you are ready, you can even build your plans and acquire plenty of top-tier backlinks for improving your website's marketing and prosperity. .

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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May 2022 SEO News Recap

ROI Revolution

Authors: Robyn Riley, Nicole Moore, Carolyn Wilborn, Niki Morock. In our May 2022 SEO News Recap, dive into the latest news and updates from ROI’s SEO experts on search engine optimization, including updates to Google Search Console, news from Google I/O 2022, tips for Google product reviews, and more. Google I/O 2022 Recap. Google’s annual developer conference, Google I/O, took place on May 11 and May 12, 2022.

SEO 78
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Levi's aims for $10B in revenue in 5 years

RetailDive

The company has set ambitious goals based on diversifying its portfolio and boosting DTC sales, while relying on the longevity of its flagship denim.

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Stay in Control of Your Online Retail Performance with Brand Analytics

ChannelAdvisor

In the information age, data is crucial to any organization’s decision making. It points us down the most profitable paths and helps us avoid big mistakes. It helps us drill deep and identify specific areas for improvement. . So, is it data or hunches that drive your company’s decision making? . ChannelAdvisor Brand Analytics gives brands the ammunition they need to grow in the most beneficial areas and defend their position in online retailer relationships.

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Another Enjoy Technology CFO out as it faces cash crisis

RetailDive

The commerce-at-home company — led by former J.C. Penney CEO Ron Johnson — can't keep up with its spiraling costs.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Importance of eBay Amazon Inventory Management for eCommerce Business

ChannelSale

If you are willing to own your online store in an eCommerce platform, gaining adequate knowledge about eBay Amazon inventory management is crucial. It will enable you to keep track of your inventory seamlessly. Keep reading this blog and learn about some of the importance of eCommerce inventory management. ? Inventory Management: It Improves Accuracy: With the help of an inventory management system, you, as a business owner, will be able to track your real-time inventory.

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Chewy sales up nearly 14% in Q1

RetailDive

The online pet retailer expects sales growth to continue into the second quarter even as concerns over inflation intensify.

Retail 105
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Cities in Sync Spaces

Canadian Special Events

I can’t promise a rainbow over the St John’s harbour to close your event but I can’t discount it either. The 1st five pictures are from The Rooms, a beautiful event & cultural space located in the City of St. John’s. Among our Cities in Sync partners ( Destination Greater Victoria , Tourism Saskatoon , and Destination St.

Events 52
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Foot Locker hires first chief strategy and transformation officer

RetailDive

Neil Bansal brings experience in digital, innovation and strategy, as the retailer focuses on diversifying its brands and integrating recent acquisitions.

Retail 94
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Highlights from the RetEx Roundtable: Top 8 Takeaways & Lessons Learned

RepslyBlog

Retail industry experts from around North America gathered for three days in Santa Monica (April 26th), Chicago (May 17th), and New York (May 24th) at Repsly’s inaugural Retail Execution Roundtable.

Retail 52
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Fashionphile opens authentication center, showroom in NYC

RetailDive

The 60,000-square-foot space allows consumers to shop in person, and also houses procurement offices for customers looking to sell.

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Circle K and Couche-Tard to install self-checkouts in 10K stores

RetailWire

Alimentation Couche-Tard said it will install more than 10,000 touchless self-checkout machines in over 7,000 stores over the next three years under its Circle K and Couche-Tard convenience banners. The machines from Mashgin boast a 99.9 percent accuracy rate.

Article 52
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Dollar General names 11 new executives as it springs ahead

RetailDive

The appointments include a trio of new senior vice presidents who will oversee real estate, private label and distribution.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Walmart using stores to compete with Amazon online

RetailWire

Walmart is focusing on fulfilling online orders from stores for delivery or pickup. “The store is becoming a shoppable fulfillment center,” said Tom Ward, chief e-commerce officer for Walmart U.S. “And if the store acts like the fulfillment center, we can send those items the shortest distance in the fastest time.”.

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How Slide Deck Design Can Make The Difference When Presenting Data Visualizations

Funnel.io

Improving your slide deck design is a sure fire way to take the stories told by your marketing data visualizations from good to great.

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Walmart’s new corporate campus will include a Marriott hotel

RetailWire

Walmart has signed a franchise agreement for Marriott to operate an AC Hotel by Marriott on the retailer’s new headquarters campus in Bentonville, AR. “The purposeful location of the hotel is yet another example of the Walmart campus integrating with the community,” said Cindi Marsiglio, Walmart’s senior vice president of corporate real estate.

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Why an Active Brand Community is the Key to Customer Loyalty

Retail TouchPoints

Human beings need community. It’s a need that extends beyond our social behaviors into our purchasing decisions — nearly one-quarter of consumers identify a strong sense of community as the main driver of loyalty to their favorite brands. Although investments in loyalty programs demonstrate that many brands recognize the value of community, it’s impossible to build community through a single channel.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio