Tue.May 13, 2025

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Retail Leadership Rule #2: Never Neglect Details

Fabric Blog

Today, I highlight another of my favorite leadership lessons. As with the last Topper Tuesday, Perpetual Optimism is a Force Multiplier , this one is applicable not just to business but retail specifically! This weeks Topper Tuesday dives into one of General Colin Powells most powerful leadership principlesone that has shaped my own journey from the military to the world of business: Never neglect details.

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How to Dynamically Change Pricing in Shopify: A Step-by-Step Guide

Ecommerce Platforms

Dynamically changing pricing in Shopify can feel like hacking the matrix at first. I’ve spent months helping clients implement this, testing different methods, and figuring out what actually works — and what’s a waste of time. So I put together this guide to help you skip the trial-and-error. You’ll see what works, what doesn’t, and exactly how to make Shopify show different prices without breaking everything in your store.

Shopify 104
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Choose Your Fighter: Customer Advocacy Tech Options In A Shifting Market

Forrester eCommerce

How can you make your customer advocacy program more proactive, more transparent, and more motivating to customers? With technology. Higher-performing customer advocacy programs lean on technology to scale customer advocate sourcing, management, activation, and measurement.

Customer 195
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BuyBuy Baby Returns as Beyond, Inc. Deepens Relationship with Kirkland’s

Retail TouchPoints

Beyond, Inc. and Kirklands have provided more details about the formers $5.2 million expansion of its existing credit agreement with the home dcor retailer. The additional capital will allow Kirklands to accelerate store conversions as it prioritizes the rollout of Bed Bath & Beyond Home and Overstock stores, along with supporting plans for Kirklands to open BuyBuy Baby and Bed Bath & Beyond True Blue stores.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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How Backstage Is Transforming Platform Engineering

Forrester eCommerce

An IDP is a framework for building DevOps platforms that offer discoverable, self-service IT infrastructure and automation services, helping developers manage IT services efficiently. IDPs can help streamline workflows, reduce context switching, and enhance governance among developers.

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Inside Ebay’s Push to Become a ‘Fashion Destination’

Retail TouchPoints

There was a time when Ebay was effectively the only game in town for online resale, but the platform faces lots of competition today particularly in fashion, where newer competitors such as ThredUp, Poshmark and Rebag are rapidly gaining ground. Even more generalized platforms like Etsy, TikTok Shop and Facebook Marketplace have seen an influx of vintage fashion offerings as secondhand shopping has grown in popularity overall.

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More Trending

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5 Steps to Data Quality: Long-Term Impact for Retail and Ecommerce

Retail TouchPoints

This sponsored content is brought to you by Melissa. In the fast-moving world of retail and ecommerce, where seamless logistics and personalized experiences are the norm, address data quality plays a quietly powerful role. From first impressions at checkout to last-mile delivery and ongoing customer engagement, clean and complete address data isnt just operationally helpful its essential to a retailers ability to scale efficiently and serve customers effectively.

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Shine Bright At The B2B Summit APAC 2025 Awards!

Forrester eCommerce

Attention, all B2B leaders! The stage is set, and the spotlight is on you. The B2B Summit APAC Awards are calling for entries this is your golden opportunity to showcase your extraordinary achievements. Have you driven remarkable milestones with a customer-obsessed growth strategy, process, or initiative?

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Staples Streamlines Fulfillment with Warehouse Management Solution

Retail TouchPoints

Over the past 18 months, Staples has implemented a Manhattan Associates cloud-native warehouse management solution at nine of its U.S.-based B2B fulfillment locations, and the retailer plans to deploy the Manhattan Active Warehouse Management (WM) technology at a total of 14 fulfillment centers by the end of 2026. The entire Staples U.S. fulfillment network encompasses 6,000 associates who pick, pack and ship 2.5 million units daily from 36 fulfillment centers and 220 delivery locations, utilizi

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US Tariffs Have Upended The Asia Pacific Tech Outlook For 2025

Forrester eCommerce

The Asia Pacific (APAC) region was remarkably resilient throughout 2024 and early 2025, navigating challenges such as ongoing geopolitical tensions and Chinas economic shifts. Initial projections indicated that the region would grow by 4.5% in 2025; we based our forecast of APAC technology spending on these assumptions.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Kohl’s paperwork reveals board member left due to governing concerns, lack of transparency

RetailDive

Emails show that Christine Day resigned from her board role due to a disagreement with the company — a disparity from a previous SEC filing.

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S3NS Summit Highlights Sovereignty And Trusted Cloud Progress

Forrester eCommerce

S3NS, established three years ago, is a cloud hosting company that aims to deliver a sovereign and secure cloud solution for the French market. Formed as a joint venture between Google and Thales, S3NS adheres to strict governance rules to ensure compliance with French sovereignty requirements.

Marketing 195
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Earning in the Metaverse in 2025: Top 5 Ways to Monetise Your Time in Virtual Worlds

365 Retail

In 2025, the metaverse has evolved from a tech buzzword into a living, breathing digital economy. With millions of users actively spending time in immersive environments, the potential to earn money without leaving your virtual space is not only real its expanding rapidly. From renting out digital real estate to designing in-game assets and hosting virtual events, the opportunities to monetize time in metaverse platforms like Decentraland, Roblox, and The Sandbox are growing every quarter.

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RCS Interactive Texts Boost Ecommerce

Practical eCommerce

Rich Communication Services enables relatively more message interactivity, enabling buttons, carousels, and branding. The post RCS Interactive Texts Boost Ecommerce appeared first on Practical Ecommerce.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Under Armour nears the end of SKU reduction, turns focus to premium products

RetailDive

The athletics retailer hopes to position its assortment as a higher-end offering, including through a $140 backpack.

Retail 90
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McDonald’s Hiring Blitz Will Add 375,000 New Employees This Summer

RetailWire

McDonalds has a bold plan to hire 375,000 U.S. employees this summer. On top of that lofty goal, the fast-food behemoth wants to open 900 new locations in the U.S. within two years, bringing the number of restaurants to 50,000 total. President of McDonald’s USA, Joe Erlinger, announced the plan at a new store in Columbus, Ohio, alongside Department of Labor Secretary Lori Chavez-DeRemer and Ohio Lt.

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Anthropologie to Open First North West Store at Liverpool ONE

365 Retail

Anthropologie is set to make its North West retail debut this autumn with the opening of a new flagship store at Liverpool ONE. The global womenswear, accessories and homeware brand will occupy a 7,000 square foot site, including 5,000 square feet of trading space, located on Peters Lane the retail destinations premium lifestyle corridor. The Liverpool ONE store will stock Anthropologies own-label collections such as Maeve, Daily Practice, and Celandine, alongside an edited selection of womensw

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Trader Joe’s Reveals New, Limited-Time Products Including Soda-Flavored Cookies and Pretzel Buns

RetailWire

Trader Joe’s has revealed a series of new, limited-time products, including a sweet and savory combo of soda-flavored cookies and the perfect burger topper. Per food blogger Markie Devo , the grocery chain is releasing a series of sweet and savory grocery items this month, guaranteed to turn shoppers’ heads. Some of these include Root Beer Float Pieces and a four-pack of Pretzel Buns.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Exploring the Best in Caffeine-Free Coffee

365 Retail

Many people love the taste of coffee, but not everyone wants the buzz that comes with it. Some drinkers might be sensitive to caffeine, while others simply enjoy a cup later in the day without risking their sleep. Thankfully, theres a whole world of caffeine-free coffee out there. Lets take a closer look at what it is, what makes it different, and some of the best options available today.

Events 52
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Dollar General Leads the Way in Community Giving With Historic Literacy Donation

RetailWire

Dollar General ‘s Literacy Foundation has announced a record-setting, one-day donation of over $13.2 million to support adult, family, and summer reading programs across the United States. In a press release , Dollar General revealed that these substantial grants will support more than 1,200 public schools, libraries, and nonprofit organizations in furthering their literacy programs.

Other 52
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Eco-friendly cleaning product company Blueland lands in over 1,800 Target stores

RetailDive

The company is bringing nine plastic-free products and exclusive scents to the mass merchant’s stores and website.

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Disney Store to Launch Magical Pop-Up at Westfield White City

365 Retail

Disney Store has confirmed the opening of a new limited-time retail experience at Westfield White City this June, offering families and fans a fresh opportunity to engage with Disneys beloved characters, stories, and merchandise in an immersive setting. Designed as more than a conventional retail outlet, the new Disney Store will serve as a destination where the magic of storytelling is brought to life through engaging in-store features.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Nestlé To Sell Perrier and All Other Water Brands

RetailWire

Nestl has announced that it intends to sell Perrier and all its other water brands. Reuters is reporting that the retail giant has commissioned the Rothschild bank to sell off its entire water division, as the company looks to “refocus” on other brands. “Under new CEO Laurent Freixe, Nestl has been trying to narrow its focus to roughly 30 of its 2,000 brands, prioritising labels including Kit-Kat chocolate wafer bars, Nescafe coffee, NAN infant formula and Maggi noodles and sea

Other 52
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On is raising some prices, but it isn’t because of tariffs

RetailDive

The athletics company saw net sales increase 43% and plans to increase pricing to further differentiate itself as a premium brand in the market.

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Fetch To Partner With Dollar General Media Network, Giving Brands the Chance To Get ‘Products Into Carts’

RetailWire

It looks like Dollar General is set to strengthen its position in the retail media network market, according to recent news. In a May 13 press release put forth by Fetch a rewards, gaming, and receipt-submission app the company indicated it was entering into a partnership with Dollar General, more specifically the dollar store’s retail media network (Dollar General Media Network, or DGMN).

Games 52
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7 KPIs to Track & Harness Your Retail Store Performance

RETAIL MANAGEMENT SOFTWARE

Retail continues to evolve rapidly. According to the National Retail Federation (NRF), U.S. retail sales are projected to reach between $5.23 and $5.30 trillion in 2025, marking a growth of 2.5% to 3.5% compared to the previous year. But with rising competition, inflationary pressure, and shifting customer expectations, measuring success through retail KPIs is more critical than ever.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Domino’s Partners With Cash App for New Payment Options

RetailWire

Domino’s has announced that it has partnered with Cash App to offer new payment options for Gen Z customers. According to QSR , this is one of Cash App Pay’s first restaurant collaborations, and it will provide next-generation consumers with the choice and freedom they seek at checkout. Were all about providing convenience to customers, and that includes making sure their checkout experience is seamless, said Mark Messing, Dominos vice president of global digital marketing, in a stat

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MINISO to Launch New Store at Liverpool ONE

365 Retail

MINISO has confirmed the opening of its newest UK location at Liverpool ONE on Friday, 17 May at 11am. The 2,465 square foot store will bring the brands well-known blend of fun, affordable products to the heart of Liverpools retail district. The new outlet will carry MINISOs signature line-up, including themed collections from popular franchises such as Sanrio, Minecraft, My Little Pony, Harry Potter and Disneys Lilo & Stitch.

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The Most Powerful Part of Your Story Is the One You Don’t Tell

Bryan Eisenberg

Lately, Ive been getting overwhelming feedback on my latest manuscript, I Think I Swallowed An Elephant (Kindle pre order is available). But the comments that stick with me most arent about what I wrote. Theyre about what I didnt. Its what I chose to bury. Like an iceberg, the real weight of a story lives below the surface. The part you dont spell out.

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Patient Outcomes Depend On Strong Healthcare Practitioner And Insurer Partnership

Forrester eCommerce

Forresters new interactive data summary of the 2024 Healthcare Practitioners Survey helps healthcare leaders and organizations make better data-driven decisions.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!