Wed.May 14, 2025

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SMS blast: What it is, how it works, and how to do it right

Omnisend

Reading Time: 9 minutes If youre not using SMS blasts for time-sensitive updates, youre already behind. While email campaigns and social posts wait in line for attention, SMS messages are usually read within minutes often seconds. That kind of immediacy makes SMS blasts one of the most reliable tools for reaching large audiences fast, whether youre running a flash sale or sending critical updates.

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Retail Risk is Serious Business – and it’s Time we Acted Like it

Retail TouchPoints

From a risk and compliance perspective, defense, finance, tech, and healthcare are generally thought of as the riskiest industries but the retail sector is more vulnerable than it might appear. Organized retail crime (ORC), fraud rings, evolving regulations and other challenges all have the potential to cause significant disruption in the retail sector, and most retailers have invested considerable time and resources to mitigate them.

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Tariff Anxiety? Use The Moment To Update Your Procurement Strategies!

Forrester eCommerce

Boardrooms are abuzz with meetings to tackle head on the reverberations of country-specific US tariffs on the world and the subsequent retaliatory measures from large global trading partners, such as from Canada, China, the EU, Mexico, etc. These organizations, transcending industries, are all grappling with increased costs, disrupted supply chains, and heightened uncertainty.

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590: Why People Dumber Than You Are Millionaires (And What You Must Do Now!)

My Wife Quit Her Job

In this episode, I’m going to break down exactly why people who are likely dumber than you are killing it in business. Then, at the end, I will share with you the secret of success that I learned from running my own businesses. What You’ll Learn Why smart people tend to stay broke The number 1 reason people don’t succeed How to flip your mindset to take action Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 ye

eCommerce 252
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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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The Cyber Risk Tides Are Turning: RSAC ‘25 And Beyond

Forrester eCommerce

RSAC is the largest cybersecurity conference in the world. Leaders and practitioners across all sectors come together to tackle challenges, all under the maxim of managing risk. But what does risk actually mean at a security conference? Is it a mythical pursuit? Marketing buzzword? Or generic substitute for the thing we need to detect/prevent/remediate?

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Ikea Adds Opportunities to Earn Loyalty Rewards Throughout the Shopper Journey

Retail TouchPoints

After doing away with its 5% blanket discount for loyalty members in 2023, Ikea U.S. has launched a new rewards program for Ikea Family members that adds new opportunities to earn points at various stops along the shoppers journey from 10 points for sharing a gift registry, up to 50 points for actions such as creating an Ikea Family profile or registering and attending an Ikea event.

Gifts 162

More Trending

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Urban Outfitters Launches Immersive In-Store Experience with Nike

Retail TouchPoints

Urban Outfitters has picked Nike as the first partner for its new On Rotation retail experience, designed to fuel inspiration, discovery and connection via a curated mix of exciting brands. Launching with a cross-divisional assortment of Nike apparel and footwear, styled specifically for the Urban Outfitters customer, On Rotation will debut with lounge-style installations in stores in New York, Washington, D.C., Scottsdale, Ariz., San Diego and Manhattan Beach, Calif.

Apparel 162
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Global Capability Centers Add Depth, Not Just Breadth, To Your Tech Workforce

Forrester eCommerce

Global capability centers (GCCs) are surging in popularity. NASSCOMs recently concluded GCC Summit 2025 showcased the evolution of the countrys rapidly evolving GCC ecosystem. Forrester attended the event and spoke to several GCC leaders as well providers serving the GCCs.

Events 195
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Airbnb Pushes Major App Update, Expands Into Services and Experiences Bookings

RetailWire

In a move seemingly aimed at aligning more closely with the all-inclusive experiences popular in todays luxury travel market, Airbnb recently unveiled a trio of announcements signaling a deliberate expansion beyond its traditional business model In a May 13 press release shared to its online newsroom, the company announced that it was launching Airbnb Services, Airbnb Experiences, and a new-and-improved app.

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Kohl’s Looks to Raise $360 Million with Distribution Centers as Collateral

Retail TouchPoints

Kohls is making a private sale offering of approximately $360 million of senior secured notes due in 2030, which the department store retailer will use to repay revolving credit loans, including all its 4.25% notes due at maturity in 2025. Collateral for the notes will include Kohls 11 distribution centers and ecommerce fulfillment facilities, which will be held in a newly formed holding company.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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ThredUp overhauls resale service, slashes fees

RetailDive

The recommerce company is taking an open-source approach, eliminating fees for branded resale shops and broadening access to its partner network.

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White Castle To Give Away Free Original Sliders in Celebration of ‘National Slider Day’

RetailWire

White Castle is celebrating National Slider Day by honoring customers with free sandwiches and money-saving deals. According to a press release , the original fast-food retailer will give away one Original Slider to customers on May 15 to celebrate this milestone. To redeem, customers must utilize a digital coupon available on White Castle’s website and social media channels or enter the code SLIDERDAY on the White Castle app to redeem the offer.

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American Eagle Outfitters pulls guidance, writes down $75M in inventory

RetailDive

The preliminary Q1 results also revealed a 5% revenue decline and steep operating losses.

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Latest Round of Microsoft Layoffs Affects About 6,000 Workers

RetailWire

Microsoft is laying off around 6,000 workers. According to the company, the job reductions will affect employees at every level and will eliminate various layers of management. Microsoft said the structural changes are necessary as it navigates a dynamic marketplace. The latest round of layoffs, which represents less than 3% of the tech giant’s total workforce, will be the largest since the company laid off 10,000 employees two years ago.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Quaker Oats named official partner of Team GB

TalkingRetail

Quaker Oats has announced its new role as the Official Partner of Team GB. The four-year partnership will see Quaker Oats supporting British athletes on their journey to the Milano Cortina 2026 Olympic Winter Games and the Los Angeles 2028 Olympic Games.

Games 52
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Wendy’s Dropped 3 New Frosty Flavors This Week. Here Are the Details

RetailWire

Wendy’s has announced that it is expanding its Frosty lineup again, unveiling three new flavors this week in the form of Frosty Fusions. Let’s take a look at what we know about these new options. Wendy’s Unveils 3 Frosty Fusions View this post on Instagram A post shared by Wendy's (@wendys) According to Men’s Journal , Wendy’s introduced new Frosty variations on May 12.

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Asahi Super Dry unveils Ellie Kildunne as brand ambassador

TalkingRetail

Asahi Super Dry has today unveiled womens rugby star, Ellie Kildunne, as the official ambassador for its Womens Rugby World Cup 2025 partnership, as part of the brands 'Rugby Like Never Before' campaign.

Retail 52
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FedEx, Amazon strike large-package delivery deal

RetailDive

The agreement comes nearly six years after FedEx let its Express and Ground shipping contracts with the e-commerce giant expire.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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SBF GB&I invests £6m in sustainability makeover for Lucozade Energy

TalkingRetail

Lucozade producer Suntory Beverage & Food GB&I (SBF GB&I) has invested 6.3m in a major packaging redesign for Lucozade Energy bottles, significantly reducing plastic use and supporting the efficient recycling of its bottles.

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Walmart touts savings from continued automation efforts

RetailDive

The retailer predicts it will slash costs by more than 30% at its high-tech facilities by year's end, one executive said.

Retail 71
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Charts: Retail Media Trends Worldwide

Practical eCommerce

The U.S. accounts for roughly half of global retail media spend, but a new BCG survey finds robust activity in four other regions. The post Charts: Retail Media Trends Worldwide appeared first on Practical Ecommerce.

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Rituals to Launch First UK Mind Oasis on Oxford Street

365 Retail

Rituals will open its first UK Mind Oasis this October on Londons Oxford Street, introducing a new format dedicated to mental wellbeing in one of the citys busiest retail districts. Described as a sanctuary for the mind, the Mind Oasis will occupy a prime location within Oxford Street and marks the latest expansion of the concept following launches in Amsterdam, Paris, Barcelona, Antwerp, and Frankfurt.

Events 64
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Peloton revenue slides 13% in Q3

RetailDive

Still, executives touted that the connected fitness company performed above the high end of its guidance range as it narrowed losses in the period.

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Olive Garden Is Offering Free Delivery on 1 Million Online and Mobile Orders

RetailWire

Olive Garden is offering inflation-weary customers a slight break on its delivery fees but only for a limited time. Per a press release shared with RetailWire, the convenience of having your favorite Italian comfort cuisine delivered straight to your house has just gotten better. As of May 12, Olive Garden is giving away free delivery on 1 million orders to celebrate its newest nationwide delivery service.

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Church & Dwight acquires Touchland for $880M

RetailDive

The hand sanitizer brand, founded in 2018, has expanded its distribution to major retailers including Target, Ulta and Urban Outfitters.

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Chuck E. Cheese Is Offering Its New Dippin’ Dots Flavor for Free on May 14

RetailWire

Chuck E. Cheese is unveiling a new Dippin’ Dots flavor and offering its customers the chance to try it for free for one day only. Per a company press release , Chuck E.’s Cookie Crunch is a brand-new flavor exclusively available at Chuck E. Cheese restaurants around the country thanks to a partnership between the entertainment restaurant and Dippin’ Dots.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Vince faces potential delisting

RetailDive

The New York Stock Exchange said the company’s market cap and stockholders’ equity had dropped below continued listing standards.

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Investigation Finds Kroger Is Possibly Overcharging Shoppers on Sale Items

RetailWire

Kroger shoppers, check your receipts. A joint investigation conducted by Consumer Reports, The Guardian , and the Food & Environment Reporting Network (FERN) found that the grocer has reportedly been charging full price for some items advertised as discounted or on sale. During an investigation over several months, the organizations checked grocery prices at various Kroger locations.

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Chewy CFO to exit

RetailDive

David Reeder’s departure comes after the company reported rising sales and active customer figures for 2024.

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FDA Initiates Major Eye Drop Recall, Consumers Urged To Discontinue Use Immediately

RetailWire

The U.S. Food and Drug Administration (FDA) has announced an urgent recall of several over-the-counter eye drops used to relieve dry, irritated eyes. Pharmaceutical distributor AvKARE was notified by the firm, BRS Analytical Services LLC, regarding a manufacturing issue with its products. The recall was issued as a result of manufacturing issues that “may lead to products of unacceptable quality, and it is not possible to rule out patient risks resulting from use of these products.”

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!