Forrester eCommerce
JANUARY 26, 2021
In my recent Forrester webinar I outlined how AI drives the evolution of technology and data governance, and how an increase in customer demand and regulatory activity will necessitate companies to take a closer look at their approach (Forrester clients can access the replay here). In this blog post I’d like to recap the two […].
BigCommerce
JANUARY 26, 2021
Nearly four thousand years ago a Chinese Emperor Shen Nung, also known as the Father of Traditional Chinese Medicine, wrote…
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Forrester eCommerce
JANUARY 26, 2021
Although women make up more than half of the global workforce, they represent fewer than one-third of all B2B sales and one-quarter of all B2B tech sales roles. And when it comes to the coveted top sales jobs, women hold only 12% of those positions. While gender diversity in B2B sales is severely lacking, company […].
Kissmetrics
JANUARY 26, 2021
You might not be aware of Discord. Or you may know about it, and you’re wondering what it has to do with marketers. After all, isn’t it for gamers? That was once the case, but not anymore. Discord has evolved considerably since its official 2015 launch. Once solely a tool for dedicated gamers, it is now a popular base for a diverse range of groups, including influencers and hobbyists.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
JANUARY 26, 2021
The Biden-Harris administration has its sights set on a new future for the US healthcare system, and — yep, you guessed it — the Affordable Care Act (ACA) will be front and center. The new administration is coming into a legislature that will quickly move to protect it and expand it as it hopes to […].
Retail TouchPoints
JANUARY 26, 2021
In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. And because necessity births invention, intransigent store-based retailers were finally unable to rationalize kicking the digital transformation can down the road to next year’s budget — driven not by the prospect of growth, but rather survival.
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Retail TouchPoints
JANUARY 26, 2021
Belk is reportedly nearing a deal to file for bankruptcy, with plans for Sycamore Partners to hand ownership of the retailer to its lenders, people familiar with the matter told Bloomberg. The deal would take Belk through a pre-arranged restructuring of its $2.6 billion debt. The move would mark a reversal of Belk and Sycamore’s earlier plan , which would have helped the struggling department store avoid bankruptcy altogether.
SellBrite
JANUARY 26, 2021
For eBay sellers, customer interactions come in all shapes and sizes. There are wonderful shoppers you wish could be every customer, and there are the very unpleasant ones you never want to speak to again. Ideally, you want to make every buyer interaction a positive one. Customers—both good and bad—are a vital piece of the growth puzzle, so you don’t want to turn them away regularly.
Retail TouchPoints
JANUARY 26, 2021
Storied British department store chain Debenhams , which entered administration for the second time in April 2020, will live on online following the acquisition of its brand and websites by U.K.-based digital fashion retailer Boohoo Group. Boohoo Group paid £55million ($75 million) for the global rights to the Debenhams brand and websites in a deal that includes all of Debenhams’ in-house brands but none of its physical locations.
Omnisend
JANUARY 26, 2021
Reading Time: 5 minutes. When considering the merits of the marketing automation platform Omnisend vs. Bronto (now called Oracle Netsuite), there are no easy decisions to be made. Both tools were built with one goal in mind: to help ecommerce businesses engage with their customers and drive revenue through email marketing. However, in some cases, these tools apply different approaches and focus on different needs—and come with much different costs.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
JANUARY 26, 2021
The CEO saga at DTC luggage and travel accessories retailer Away continues. The company announced on Jan. 23 that current CEO Stuart Haselden would be stepping down in February to pursue “another opportunity.” Haselden will remain on the Board of Directors and lead the search for his replacement alongside co-founder and President Jen Rubio, who will take over as interim CEO in the meantime.
FastSpring
JANUARY 26, 2021
If you run a small business, nothing beats the convenience and simplicity of a service like PayPal. One click of a button on a shopping cart page and a purchase is made. This is great for your customer and you. But this convenience is somewhat deprecated when you look at your PayPal account and see a significant problem: fees. “How much does PayPal charge?
Retail TouchPoints
JANUARY 26, 2021
L’Occitane has filed for Chapter 11 bankruptcy and will close at least 23 of its 166 U.S. stores, according to court papers. The retailer’s parent company and its international operations, as well as the ELEMIS and LimeLife brands, will be unaffected by the move. L’Occitane expects the restructuring process to better position its flagship banner for growth in the U.S. by reducing its rent payments.
ecomdash
JANUARY 26, 2021
Choosing to sell your ecommerce business is a big decision. We’ve put together some tips to make this a smooth and simple process. The post How To Sell an Ecommerce Business appeared first on Ecomdash.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail TouchPoints
JANUARY 26, 2021
Lancôme , YSL , Urban Decay and NYX Cosmetics have launched AR Try on for eyeshadow products on Pinterest as a way to make shopping for cosmetics more immersive online. This latest augmented reality feature joins Pinterest’s expanded product tagging feature. “The future of shopping will rely on online shopping experiences that are similar to that of in-store and complement that joy we find in browsing, seeing curated collections and trying on products until we find what’s best for us,” according
Retail Technology Review
JANUARY 26, 2021
The end of 2020 marked a turning point for the online grocery market, with COVID-19 accelerating orders and some key acquisitions of robotics companies in the retail space. Since the beginning of the pandemic in March, consumer demand for shopping online has sky-rocketed, fuelled by lockdowns and accompanied by high expectations of fast and free delivery. .
Retail TouchPoints
JANUARY 26, 2021
Furniture retailer Raymour & Flanigan , has announced that Seth Goldberg will succeed his father Neil as President of the family-owned business. Neil, who has held the position of President and CEO since 1982, will become Chairman and CEO, while EVPs Steven Goldberg and Michael Goldberg (Neil’s brother and cousin respectively) will become Vice-Chairmen.
SheerID
JANUARY 26, 2021
SheerID, the leader in identity marketing, has expanded its coverage in 13 European countries, allowing brands to reward 270m consumers with gated offers.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
JANUARY 26, 2021
The brand's U.S. unit looks to use bankruptcy to shed stores as the pandemic weighs on brick-and-mortar sales and accelerates a shift to digital.
TalkingRetail
JANUARY 26, 2021
Porridge brand Ready brek is bringing back its “Central Heating for Everyone” campaign with a TV advert and on-pack promotion. The promotion offers shoppers the chance to win free heating for 12 months by creating their own Ready brek “glowing creations” and uploading a picture and description to Facebook or Instagram, using #glowingcreations hashtag.
RetailDive
JANUARY 26, 2021
As cities empty and landlords look to ink deals, digitally native brands might have a chance to accelerate their brick-and-mortar strategies.
Ecommerce Guru
JANUARY 26, 2021
WhatsApp has recently updated its policy, which states that it can share information with its companies’ family about its users (Facebook). This Whatsapp new policy 2021 update has created a great deal of concern about the individuals’ privacy using this programme. Privacy experts and antitrust regulators have also raised the alarm about this new WhatsApp privacy policy.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
JANUARY 26, 2021
The retailer said it will be able to deliver as many as 13 million doses per month when supplies allow.
TalkingRetail
JANUARY 26, 2021
The convenience sector experienced a seismic shift in 2020, driven largely by the headline impacts of the pandemic, a new report reveals. Christie & Co’s annual Business Outlook report – ‘Business Outlook 2021: Review. Realign. Recover’ – shows there was a large rise in convenience store footfall, particularly within local and independent stores as consumers.
RetailDive
JANUARY 26, 2021
The women's apparel retailer filed for Chapter 11 earlier this month with plans to wind down its store footprint.
Salsify
JANUARY 26, 2021
We all know the 2020 ecommerce trends: Consumer adoption of online shopping and ecommerce revenue has skyrocketed. But the fact is, the rise of digital channels has exceeded even these impressive stats.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailDive
JANUARY 26, 2021
The 130-year-old Southern department store, owned by private equity firm Sycamore, is working out a deal with lenders, Bloomberg reported Monday.
Algopix
JANUARY 26, 2021
It’s no secret that eCommerce is growing in profitability now that more and more buyers are shopping online. Stores must adopt eCommerce if they want to increase visibility and accessibility for their products. Today, an online presence isn’t optional—it’s essential. But eCommerce doesn’t come without its own challenges. Companies must deal with large catalogs of hundreds or even thousands of products (SKUs).
RetailDive
JANUARY 26, 2021
As consumers stay home, the guitar brand is hoping to reach them with an app that offers musical education, purchasing and maintenance services.
TalkingRetail
JANUARY 26, 2021
All grocery retailers were recognised for their valiant efforts during the pandemic at the Retail Industry Awards 2020, which took place this evening (26 January). The whole sector was awarded the Outstanding Achievement of the Year award, which was collected by British Retail Consortium’s chief executive Helen Dickinson, on behalf of all grocery retailers.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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