Wed.Mar 09, 2022

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The Great Resignation: The Reality Behind The Headlines

Forrester eCommerce

Far from a short-term talent crunch, the so-called “great resignation” has been 10 long years in the making. If you respond to it with short-term measures, you will miss the underlying drivers of today’s talent problems and leave yourself struggling to manage the future of work. In my new report, Unpacking The Hype About The […].

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As Malls Reinvent Themselves, Department Stores Will Need to Rethink and Redesign

Retail TouchPoints

It’s no secret that malls are struggling for relevancy. Once the “it” hangout spot for elderly mall walkers and teenyboppers alike, many malls have been left in the dust by rapid shifts in the way consumers live, work and shop. In mid-2021 Moody’s Analytics predicted that of the roughly 1,000 or so traditional malls left in the U.S., 20% would close or go through a “major repurposing” in the very near future, and other analysts have predicted closure rates closer to 30%.

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Impressions From Mobile World Congress 2022

Forrester eCommerce

Between February 28 and March 3, the leading global telecoms and networking event, Mobile World Congress (MWC), took place in Barcelona. The event was hosted as a hybrid event. It attracted about half the attendees that it saw before the pandemic struck, namely 60,000 attendees. The event organizers reduced the floor space accordingly. Nevertheless, there […].

Mobile 363
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Lululemon Launches First Footwear Collection With ‘Women First’ in Mind

Retail TouchPoints

Lululemon has kicked off its first footwear collection after more than 20 years of focusing on athleisurewear. Starting with the introduction of women’s styles on March 22, Lululemon will introduce the first design, named Blissfeel, a running shoe with foam cushion technology, in North America, China and the UK. The shoe will launch in 10 colors. “Footwear is the natural next step for us to expand and apply our long history of innovation in fit, feel and performance, and it represents an exciti

Apparel 311
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How to Deal With Shipping Delays

lateshipment

Shipping delays are inevitable even with the most efficient carriers. And when they happen, they tend to drive your customers away. That’s not all! The worst part about them is the harsh fact that you do not have control over such events and often feel helpless when they happen. Worry not! Dealing with shipping delays is no rocket science but first, we’ll bust a few delay-related myths along the way to make it easier for you.

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Creating Retail Agility Requires a New Way to Think about Data

Retail TouchPoints

Disruptions to the supply chain, shifts in customer behavior, and even unexpected weather events are impacting retail sales across ecommerce and brick-and-mortar — changing where, when, how and why customers purchase. It’s those retailers that can most quickly and accurately react to these turbulent market forces and behaviors that are creating the most innovative and positive customer experiences.

Retail 306

More Trending

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Serena Williams’ VC Firm Leads Calico $2.1 Million Seed Funding

Retail TouchPoints

A I-powere d smart supply chain management platform Calico has received $2.1 million in a seed funding round led by the Serena Williams-founded VC firm Serena Ventures. “We’re excited to partner with this world-class team on their mission to help brands take back control of their supply chain,” said tennis superstar Serena Williams, who also founded the fashion brand S By Serena in a statement.

Supplies 279
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AIOps Needs A Superstructure Of Interoperability

Forrester eCommerce

AIOps solutions are composed of various technology components that work together to address organizational needs. This requires an underpinning superstructure that enables interoperability. The superstructure provides connectivity horizontally across point solutions and vertically through the tiers of capability. .

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Dollar Tree Settles with Activist Investor, Appoints Former Dollar General CEO to Lead Board

Retail TouchPoints

Following several months of pressure from activist investor Mantle Ridge , Dollar Tree has announced the makeup of its “reconstituted” Board of Directors, which will now be led by former Dollar General CEO Richard Dreiling as Executive Chair. Mantle Ridge Founder and CEO Paul Hilal will join the Board as Vice Chair. In December 2021, Mantle Ridge pushed for an overhaul of the Dollar Tree Board, putting forward 11 nominees, including Dreiling and Hilal, and saying that the company “will benefit f

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Most Thought Leadership Isn’t Thoughtful Or Leading: How Can We Fix That?

Forrester eCommerce

Biased. Lacking substance. Dull. When we asked B2B buyers what they think about the content they receive from vendors, over 60% of respondents to Forrester’s 2021 Content Preferences Survey gave these unflattering opinions. Buyers are drowning in a sea of sameness. They fail to find any value in the content they receive, because much of […].

B2B 195
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Three Key Considerations Affecting Retail Design in 2022

Retail TouchPoints

With the potential for new COVID variants, record levels of inflation and evolving consumer preferences, 2022 retail design will change more in the next year than it has in the past decade. Retailers need to expand beyond the generic retail spaces of the past in order to maximize for shop-ability, safety and profitability. Here are the three key factors affecting retail design, and what retailers and brands need to do next. 1.

Retail 264
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The New Green Consumer

Forrester eCommerce

Empowered customers are greener customers, and they demand sustainable brands. Unsurprisingly, European consumers lead on green adoption, while Australian and US consumers are the least green. There is no “one size fits all” approach when it comes to green consumers, as their behaviors, attitudes, and expectations are evolving quickly. A couple of counterintuitive facts from […].

Consumer 195
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Best Ecommerce Platform for Startups (Mar 2022)

Ecommerce Platforms

The best ecommerce platform for startups offers simple, yet intuitive functionality for companies ready to grow and sell. When you’re trying to innovate in your chosen market, you need an ecommerce environment that’s agile, and scalable – just like you. Unfortunately, choosing the ideal ecommerce platform is easier said than done. There are plenty of different options out there all claiming to be the best.

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Unlocking The Power Of Purpose For B2B Leadership

Forrester eCommerce

B2B buyers increasingly seek out companies with values that align with their own. At this year’s B2B Summit North America, learn how B2B leaders can authentically demonstrate purpose.

B2B 195
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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395: Never Give Up! How Saba Yazdani’s Solar Lights Store Took Off When She Was About To Quit

My Wife Quit Her Job

Today I’m really happy to have Saba Yazdani on the show. Saba is a student in my Create A Profitable Online Store Course. She has been in the class since 2015 and she runs a 6 figure store selling solar lights over at SunShareSolar.com.au. Saba is in Australia, does not sell on Amazon, and she’s going to teach us how she grew her store to 6 figures.

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Breaking Down Barriers for Brands and Retailers [Download] | Salsify

Salsify

Salsify launches a brand and retailer road map for successfully navigating the continually shifting commerce landscape. Salsify published a new report today, “ Breaking Down the Barriers to Winning Commerce ,” that examines the challenges brands and retailers face when building successful omnichannel shopping experiences.

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7 Best SaaS Pricing Page Examples (plus 5 SaaS Pricing Strategy Questions to Consider)

FastSpring

Question: What’s the most important page on a software website — other than the homepage? Answer: It’s the pricing page. How do we know? Because we have data from thousands of Saas and software websites. The path to a signup or purchase may include a variety of page views, but it almost always includes the pricing page. In this article, we’ll show you examples from a variety of SaaS pricing pages.

Payments 130
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Walmart adds free Spotify to Walmart+, gives membership free to staff

RetailDive

As it adds perks, the retailer is giving its free-delivery subscription to associates, in part so they can sell it to customers based on experience.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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The height of fashion – the brick and mortar revival

iVend

After two years of lockdowns and closed stores, restrictions seem to be over in many countries. Retailers are breathing massive sighs of relief and brick and mortar shops are busying once more. Shoppers are returning to retail stores in their droves – where lockdown saw the rapid rise of online purchasing, industry experts are now forecasting a similar upward trajectory for brick and mortar shopping. iVend Retail for Footwear and Apparel iVend helps retailers offer a differentiated shoppin

Fashion 91
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SKU'd: The hottest fashion trend right now is higher prices

RetailDive

Whoever says what goes up must come down obviously hasn't been to Chanel. Because they, along with other fashion houses, are increasing prices like it is going out of style.

Fashion 109
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7 Business Models for Monetizing Digital Content

GetElastic

This post was originally published Novemeber 4th 2012 and has been updated to include more descriptions and add relevancy. In our latest webinar Monetizing Content in a World of Digital Disruption I covered a number of examples from across industries of innovative ways to get paid for digital products and content. While I encourage you to check out the replay for all the juicy details, this post recaps the various business models represented by the examples.

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Buy now, pay later popularity shows no signs of slowing, FIS report says

RetailDive

The Jacksonville, Florida-based payments company expects BNPL to be the fastest-growing e-commerce payment method through 2025 in the U.S. and Canada.

eCommerce 119
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Porky Polls: People Lie in Surveys, So How Do You Get to the Facts?

Digital Doughnut

How many times have you embellished your answer when a survey asks how regularly you exercise or how many units of alcohol you drink per week? When it comes to market research, and surveys in particular, how do you know if respondents aren’t doing the same?

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Lululemon's first footwear collection features a running shoe and a post-workout slide

RetailDive

Designed specifically for women, the first four styles are focused on a variety of exercises. The athletics retailer will launch men's footwear next year.

Retail 110
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Majority of B2B Advertising is ‘Ineffective’

Digital Doughnut

Recently, new research done by LinkedIn B2B Institute and System1 has revealed that 75% of B2B brands are unable to create advertising campaigns that lead to long-term growth. Such findings have surfaced only recently and will have significant influence on the B2B industry at large considering how disappointing they are.

B2B 52
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After Q2 disappoints, Stitch Fix to introduce search to Freestyle

RetailDive

The apparel e-retailer's departure from its original curated box differentiation is introducing new problems and requiring more tweaks.

Apparel 107
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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How to Crack the Deal with the Best Social Media Influencers?

Ecommerce Guru

The word “Influencer” is derived from the noun “Influence,” which means – the capacity to have an effect on the character, development, or behavior of someone or something, or the effect itself. Thus, a social media influencer is any user on a social media platform with a huge following that has the ability to affect others’ purchasing decisions because of their authority, knowledge, position, or relationship with their audience.

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Rite Aid drops COO role, consolidates pharmacy team

RetailDive

Other leadership changes were also announced as part of "ongoing efforts to reduce costs and remove layers," CEO Heyward Donigan said.

Other 105
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Lululemon launches running shoes designed for women

RetailWire

Lululemon is launching a line of running shoes with its first entry designed for women. “We saw a real opportunity to take our Science of Feel philosophy around feeling your best to perform your best into the footwear category to support the [customer] head to toe,” said Sun Choe, Lululemon’s chief product officer.

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To solidify position among pros, Home Depot launches virtual business workshops

RetailDive

As home improvement demand slows among DIY customers, capturing those in the professional segment will be critical for the retailer in the long run.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib