BigCommerce

DECEMBER 19, 2017

Digital commerce continues to be top of mind for online retailers. Consumers shop more and more across a variety of devices and channels. Retailers continually optimize their sales channels to deliver more seamless consumer experiences. But within this focus on digital commerce is also increasing pressure from fraudulent activities. . According to a recent survey of North American digital enablers (e.g., ecommerce platform providers) commissioned by Discover® Global Network, mid-sized merchants

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RTP blog

DECEMBER 19, 2017

By Debbie Hauss, Editor-In-Chief I’ve been covering the retail industry for a long time. In one of my first jobs out of journalism school, I worked for a magazine called Giftware Business , then I moved on to Private Label Product News and — fast-forward to the age of digital-only — I eventually landed at Retail TouchPoints (RTP). Now heading into the 10th year of publication for RTP , I thought this would be a good opportunity for a bit of reflection.

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Retail Technology Review

DECEMBER 19, 2017

Widespread snow and sub-zero temperatures across the UK prompted an early flurry of online festive gift buying, with searches around 'Christmas gifts' up 12% week-on-week*, according to data from Summit, specialists in online retailing.

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Bootstrapping Ecommerce

DECEMBER 19, 2017

Gift cards aren’t just a product, they’re a powerful marketing tool you can use to increase your conversion rates, you just need to know how to use them. The post How to Use Gift Cards as a Marketing Tool to Increase Conversion Rates appeared first on Bootstrapping Ecommerce.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail Technology Review

DECEMBER 19, 2017

Bonfire night and Black Friday sales seemed to hold up the November Retail Sales, but food price inflation continues to hit consumers' pockets, says one retail expert.

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Consumer Retail 101

Wiser

DECEMBER 19, 2017

This is a guest article by  Zach Zigelbaum, Senior Account Director, EMEA at Wiser. The definition of “luxury” is coming into question in the EU, as the Court of Justice of the European Union (CJEU) ruled last week that brands have the right to restrict where their goods are sold. With its ruling, the CJEU aims to give luxury brands more control over the prestige of their brand.

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Definition eCommerce Channel Article 92

Retail Technology Review

DECEMBER 19, 2017

More than a quarter (27%) of Christmas shoppers find buying presents online just as stressful as going in-store.

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ecomdash

DECEMBER 19, 2017

If your return rate is too high for a product, Amazon will not allow you to sell it anymore. Use these tips to to lower your return rate on Amazon. Read more. The post How to Lower Your Return Rate on Amazon appeared first on ecomdash.

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Blog eCommerce 72

Talkoot

DECEMBER 19, 2017

A key trend in 2017 for the apparel industry is its embrace of agile software methodologies. From a product content creation point of view, a key trend in 2017 for the apparel industry is its embrace of agile software methodologies. To get the right products to market quickly, fast fashion is embracing a flexible and adaptive software development mindset and a customer-centric, demand-driven strategy.

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Canadian Special Events

DECEMBER 19, 2017

For those of us that attend a lot of events and love fashion, we look forward to this time of the year when what you wear is almost as exciting as where you go. This year’s party outfit mantra is “is anything goes” with an eclectic mix of holiday fashions gracing the pages of our favourite magazines. Just for fun, we thought, why not check in with our readers to find out what you will be wearing when you hit the buffet table or the dance floor at this season’s holiday events.

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Magazine Events Fashion Gifts 66

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

OrderDynamics

DECEMBER 19, 2017

Retail Customer Experience: The Key to Success. I have participated in many vendor presentations and retailer discussions where the phrase “customer experience” has been used. Yet I am frequently in shock by how little time retailers spend on defining the phrase in their own context. Everyone agrees that a positive customer experience is a necessity for retail “winners”.

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Prisync

DECEMBER 19, 2017

Even if your brick & mortar store is already generating a lot of sales, there’s good reason to consider adding an online component. 79 percent of American shop online , with 15 percent saying that they purchase something online every week and 71 percent of worldwide online shoppers believe they’ll get a better deal online than in brick & mortar stores.

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Shopping Carts eCommerce Payment Services Games 41

Smile.io

DECEMBER 19, 2017

In Starbucks’ latest app release, users will notice an entirely upgraded rewards interface. From the simplified in-app participation triggers to the clarification of program rules, it’s clear that this program refresh had one primary objective: to improve the digital experience for rewards program members.

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Improvements 37

Dynamic Yield

DECEMBER 19, 2017

The following checklist will help you audit and determine how well you are stacking up to Amazon when it comes to delivering personalized customer experiences. The post The 26-Point Checklist for Closing the Amazon Gap appeared first on Dynamic Yield.

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Customer Experience Customer 36

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Optimizely

DECEMBER 19, 2017

Here’s a pop quiz for you. Is your ideal customer: A. A 20-year-old college student who loves football and wants a custom-printed t-shirt with their team’s fight song? B. A 30-something parent looking for healthy snacks for their family? C. A 50-something triathlete who buys top-of-the-line performance fitness gear? D. None of the above. Unless I’m great at reading minds, your answer is most likely D.

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Dynamic Yield

DECEMBER 19, 2017

The following checklist will help you audit and determine how well you are stacking up to Amazon when it comes to delivering personalized customer experiences. The post The 26-Point Checklist for Closing the Amazon Gap appeared first on Dynamic Yield.

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Customer Experience Customer 34

Optimizely

DECEMBER 19, 2017

Here’s a pop quiz for you. Is your ideal customer: A. A 20-year-old college student who loves football and wants a custom-printed t-shirt with their team’s fight song? B. A 30-something parent looking for healthy snacks for their family? C. A 50-something triathlete who buys top-of-the-line performance fitness gear? D. None of the above. Unless I’m great at reading minds, your answer is most likely D.

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eCommerce Customer B2C Fashion 186

ChannelAdvisor

DECEMBER 19, 2017

When you leave the house, what are the main things you grab? For the majority of us, it’s the “basics” — keys, wallet/purse, the kids (if you have them), and your mobile phone. In today’s world, the mobile phone is like the American Express card… you “don’t leave home without it.”. In the US alone, there are over 125 million consumers with a smartphone.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

Sailthru

DECEMBER 19, 2017

Don’t forget to download Raizlabs + Sailthru’s Ultimate Guide to Mobile App Messaging and Engagement for comprehensive strategies and tactics to fuel engagement with your mobile messaging. Mobile conversion has officially crossed the chasm. With reports showing that mobile purchases drove 37% of sales on Black Friday and 40% of sales on Cyber Monday , mobile is no longer just an engagement channel, but a true revenue channel.

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Mobile Channel Download Shipping 68

Profitero

DECEMBER 19, 2017

2017 has been another incredible year for eCommerce: we’ve witnessed Amazon’s $13.7 billion acquisition of Whole Foods, Alibaba surpass $25 billion in sales on Singles’ Day alone, and the online price wars between Amazon and Walmart get ever more aggressive. Looking ahead to 2018, we expect another year of fast-moving developments in the eCommerce channel.

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