Thu.Jun 11, 2020

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Japanese Banks? Digital Awakening Is On The Way

Forrester eCommerce

It has been a year since Japan moved to a new era: “Reiwa” and quite a lot has happened during the past 12 months. As Japanese leading banks roll out initiatives to help consumers and SMEs cope with the fallout from the COVID-19 pandemic, they also face an urgent need for digital transformation to serve […].

Banking 421
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8 eCommerce PPC Tips To Increase Your Ad Conversion

Groove

Getting caught up in the complexities of paid ads can be frustrating and time consuming. That's why our team is here to help. From Google Shopping ads to social media advertising, Groove is here to help you increase ROI and improve overall conversion. 8 eCommerce PPC Tips. If you want to improve your paid media conversion rate, follow these 8 PPC tips convert searchers into customers: Know your demand curve.

PPC 370
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A Flash-Point Week For Facial Recognition

Forrester eCommerce

In a letter to Congress this week, IBM’s CEO announced that it will sunset its general-purpose facial recognition and analysis software products. On IBM’s heels, Amazon announced a one-year moratorium on police use of Rekognition, and Microsoft said it will not sell facial recognition technology to US police departments until there is a national law […].

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How to Use Instagram Video to Promote Your Ecommerce Store

BigCommerce

The ecommerce industry is expected to exceed $4 trillion by the end of this year.

eCommerce 470
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Build An Effective Customer Advocacy Program By Knowing The Four Advocate Types

Forrester eCommerce

By understanding what customer advocates value, you can invite them to participate in the ways that are most meaningful to them, and to you.

Customer 421
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Top 4 Learnings From eCommerce Businesses That Handled the COVID-19 Situation Right

lateshipment

The ongoing COVID-19 pandemic caught eCommerce businesses on the wrong foot when it hit. While most businesses have, unsurprisingly, struggled under these extraordinarily challenging circumstances, some have managed to step up to the situation and stay relevant. The efforts of these resilient companies that have navigated the crisis well have key learnings for your business.

More Trending

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Inditex To Shutter Up To 1,200 Non-Zara Stores As It Pivots Toward E-Commerce

Retail TouchPoints

Inditex may close 1,000 to 1,200 stores as the retailer puts a greater emphasis on e-Commerce operations. Most of the closures are expected to be smaller, non- Zara branded locations, and the retailer also plans to open 450 new stores fitted with the latest sales integration technology. Staff members at the closed stores will be offered new roles with the company, such as handling fulfillment of ship-from-store orders.

eCommerce 247
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Don’t Reward The Brilliant Jerk

Forrester eCommerce

Learn how the culture set by the CISO can help retain your best IT security talent.

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SmartGift Earns Patent For Its E-Commerce Technology

Retail TouchPoints

SmartGift , a gift-based e-Commerce and data platform, has been issued a patent for its original work in e-Commerce technology. Retailers such as 1-800-Flowers , Pandora Jewelry and Under Armour use SmartGift to power their peer-to-peer gift recommendations, shopping and customer experience. The platform lets shoppers select gift items from e-Commerce retailers, allowing the recipients to unwrap their gift via text, email or any other digital medium.

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Ethical Ecommerce Interviews: QWSTION on Creating Their Own Sustainable Fabric

Ecommerce Platforms

This is the second in a series of interviews with ethical online entrepreneurs: we hope they’ll be helpful and inspirational for anyone trying to find their way in business. Let us know your thoughts in the comments below! Our second interviewee is Hannes Schoenegger, co-founder of QWSTION. As well as their collections of sustainably and ethically crafted bags, the brand have developed their very own sustainable fabric: Bananatex.

eCommerce 143
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Potential RTW Retailwinds Bankruptcy Could Lead To Closure Of All Stores

Retail TouchPoints

If the coronavirus pandemic forces RTW Retailwinds into bankruptcy, the retailer might need to close all its physical stores, according to a filing with the SEC. RTW Retailwinds already is planning to close more than one-third of its 387- store fleet, as it shifts its strategy away from brick-and-mortar operations to focus on e-Commerce. “Prior to the impact of COVID-19, the Company planned to accelerate its strategy to reposition itself as a digitally dominant retailer,” said RTW Retailwinds in

eCommerce 185
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Mistakes to Avoid When Selling Internationally

ecomdash

International selling can take an ecommerce business to the next level when done correctly. Here are some major mistakes to avoid. The post Mistakes to Avoid When Selling Internationally appeared first on Ecomdash.

eCommerce 119
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Survey: Why Companies Must Upgrade CX Basics To Tap Surging Online Sales

Retail TouchPoints

Even though connecting with customers digitally has become critical since consumers and B2B buyers shifted more purchasing online during the pandemic, customers frequently report disappointing experiences with retail web sites and marketplaces as well as with brands’ e-Commerce sites. Research conducted by Forrester Consulting for Bloomreach, reported in The State of Commerce Experience , found that almost 80% of B2C and B2B customers have abandoned intended purchases because sites did not provi

eCommerce 175
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Spar extends shopping support to national charities

TalkingRetail

Spar stores are helping three additional charities through the NHS Volunteer Responders Programme. Under the initiative, volunteer responders are able to shop for the vulnerable person they are supporting at more than 700 Spar stores in England and Wales. Along with Royal Voluntary Service, volunteers are now working with cancer charity Marie Curie, Parkinson’s UK.

Retail 123
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Patagonia CEO Steps Down After 12 Years With Retailer

Retail TouchPoints

Patagonia President and CEO Rose Marcario is stepping down from her role, effective June 12. The retailer’s transition will be led by COO Doug Freeman as the company seeks a new leader. . Marcario spent 12 years with Patagonia. During her tenure she spearheaded the move of the Outdoor Retailer trade show from Utah to Colorado as a way to leverage brand strength for conservation goals; oversaw the company’s strategy to protect millions of acres of public land; and gave away more grants to grassro

Outdoor 175
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How do you grow an online business? From kidney beans, of course.

TradeGecko

As we all know, starting up a new business is not without its challenges. And to do so during a global pandemic would make most entrepreneurs think twice.

B2B 114
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ThirdChannel Releases Audit Tool To Help Retailers Maintain Safe Reopening Procedures

Retail TouchPoints

ThirdChannel , a retail execution and in-store customer experience solution provider, has released a real-time safety auditing system that has been developed using the latest guidance from the CDC, WHO and state and local guidelines. The mobile auditing system, Retail Safety Auditor, is designed to help retailers create a safe environment for associates and shoppers.

Retail 162
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Zara owner Inditex to close as many as 1,200 stores

RetailDive

The fast-fashion giant's plan to integrate stores with e-commerce paid off in a quarter when 88% of stores were shut at some point due to the pandemic.

eCommerce 131
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Managing COVID-19: Science-Based Pricing Helps Protect Your Price Image While Improving Loyalty

Retail TouchPoints

The intensity of market, shopper and competitive whiplash in the COVID-19 era continues relentlessly — and retailers in all sectors are dealing with the fallout. As state and local jurisdictions embark on the balancing act of pacing economic recovery with reopening steps, while at the same time being vigilant for renewed virus flare-ups, profound uncertainty will continue to prevail while consumer confidence suffers.

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Convenience retailers look to the future

TalkingRetail

Almost half of all convenience retailers have begun planning for the new future, research reveals. The Fourth Chapter in TWC’s Research, Forging a New Future in Convenience Retail – ‘The Retailer Perspective, found that most convenience retailers said they think will have to change pricing and promotional strategies, followed by the product range that a.

Retail 100
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5 Emerging e-commerce trends in 2020 ( Must Known)

Ecommerce Guru

The E-commerce market is strongly growing each passing year. Current e-commerce statistics state that 40% of the worldwide internet users have bought products online through smartphones, desktop, mobile devices, and other devices. It has been found that amazon is the leading e-commerce platform worldwide. But now a change has begun, people shift their purchase from US, Europe market to China and Asian countries.

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Amazon’s Rumored Summer Sale: Tips, Tricks, and Strategies

ROI Revolution

Published June 15, 2020. With Prime Day falling later in the year than ever, Amazon is rumored to run a sale later in June focused on apparel. This sale’s official details have not been confirmed by Amazon yet but ROI Revolution is still planning around the event, which is possibly taking place June 22. Here are some tips, tricks, and strategies our Marketplaces team uses to support our clients during a sales event like this.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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What is Amazon’s Best Sellers Rank?

Wiser

At first glance, the Amazon Best Sellers Rank is fairly straightforward. It’s a snapshot of which product, in a certain category, is selling the most during a specific time period. However, there is more than meets the eye behind Amazon BSR and best seller rankings in general. For brands and retailers, BSR is a critical piece of the puzzle for beating the competition in a fast-paced marketplace.

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How to make an impression on your customers with great packaging

Omniconvert

Packaging is about more than protecting your product as it moves from your warehouse to store shelves or the hands. The post How to make an impression on your customers with great packaging appeared first on ECOMMERCE GROWTH Blog.

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Regional health check; how is small business faring across countries?

TradeGecko

In our last blog on small business order trends, we looked at year on year commerce trends across a range of key industries. Today we take a deep dive into trends in key markets across three key regions; the United States, United Kingdom and Australia, comparing 2019 sales volumes to 2020.

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How to Accelerate Time to Market Across Top Grocery Channels | Salsify

Salsify

Spurred by the COVID-19 outbreak, the recent increase in demand for consumer goods has exposed weaknesses in the go-to-market process for brands. While toilet paper, paper towel, and hand sanitizer supplies ran short, other “essential” products saw record sales.

Channel 78
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Wall?s Pastry grows healthier snacking range

TalkingRetail

Wall’s Pastry has expanded its healthier snacking range with the introduction of the Chicken Scotch Egg, which will arrive in convenience stores in June. The 113g Chicken Scotch Egg, which was developed by Addo Food Group, is made with 100% British chicken, onion, garlic, nutmeg, and a blend of fresh herbs including sage, parsley and. This story continues at Wall’s Pastry grows healthier snacking range.

Retail 87
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Introducing The Intelligence Node Retail Recovery Tracker

IntelligenceNode

Weekly insights into market trends, inventory movements, and pricing across the US Fashion Industry. Learn how Intelligence Node’s data can help retailers make informed decisions and accelerate their retail recovery. The retail world is fast evolving with dramatic shifts happening daily – especially with the COVID-19 pandemic in the picture. In just the last 8-weeks […].

Retail 86
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Tailored Brands says it may have to file bankruptcy if COVID-19 crisis wears on

RetailDive

The Men's Wearhouse and Jos. A. Banks owner had started to make progress on its turnaround when COVID-19 threw it into crisis.

Banking 121
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Government supports wages of 1.73 million workers across retail and wholesale

TalkingRetail

The government has supported the wages of 1,736,800 jobs in the wholesale and retail sector via the Coronavirus Job Retention Scheme (CJRS) and Self-Employment Income Support Scheme (SEISS). The schemes were announced by chancellor Rishi Sunak as part of a package of support measures for businesses affected by the coronavirus outbreak. Businesses have furloughed 1,609,800.

Retail 78
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio