Thu.Nov 04, 2021

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Predictions 2022: Sustainability, Digital Divide Shape Edge, IoT, And Networking

Forrester eCommerce

In 2022, edge and IoT will power sustainability efforts while investment in smart technologies will surge. Learn more in our 2022 predictions.

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LARQ Reveals Keys to Scaling Your Business in a Hybrid Retail World at Make it Big 2021

BigCommerce

From creating the world’s first self-cleaning water bottle to achieving the highest valuation in Shark Tank history, LARQ’s entrepreneurial journey…

Retail 305
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Allbirds IPO Pushes Retailer’s Valuation Above $4 Billion

Retail TouchPoints

Despite failing to ever turn a profit in its six years of operation, Allbirds made a strong Wall Street debut on Nov. 3. Shares surged 90% over the retailer’s $15 initial price to close at $28.64 , raising the company’s valuation to approximately $4.1 billion , according to CNBC. Allbirds’ IPO filing plans, released in October , projected a much lower potential valuation of $2.2 billion.

Document 305
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“Predictive” Marks A New Era In Customer Experience Management

Forrester eCommerce

Forrester has launched a new feature in its FeedbackNow platform that lets brands move into the predictive era of customer experience. Learn more here.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

The most wonderful time of the year has arrived, and yet with COVID-19 once again dictating the terms, it feels a bit like we’re being visited by a ghost of holiday past. Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

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5 AI Image Enhancer Tools & When to Use Them

Kissmetrics

How many times have you taken a picture only to realize when you look at it later that it’s not quite right? A beam of light is obscuring someone’s face, the main element isn’t in focus, or the picture quality isn’t quite right. For most people without the required photo editing skills, this used to mean that image was a write-off, but today, AI image enhancer tools mean it can get a second lease of life.

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Prognosen 2022: Banken

Forrester eCommerce

Im Jahr 2022 werden Banken eine zukunftsfähige Technologiestrategie verfolgen und ihre Digitalisierung beschleunigen, um in einer postpandemischen Welt wettbewerbsfähig zu bleiben.

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BFCM 2021: The Recipe for Improving Acquisition and Retention

Omniconvert

With BFCM 2021 approaching, every eCommerce company needs its recipe for improving customer acquisition and retention. While most companies manage to attract one-time buyers around Black Friday and Cyber Monday campaigns, it doesn’t mean that it’s impossible to increase retention rates from the BFCM cohort. It all starts with acquiring better customers and continues with […].

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A Prediction Comes True: Singapore Embraces Zero Trust

Forrester eCommerce

One of my favorite parts of our annual predictions process is reviewing the accuracy of Forrester’s predictions from the previous year. This is not simply navel gazing. Looking backwards actually makes us far better predictors, keeps us firmly grounded in the reality of our customers, and ensures that our predictions remain firmly embedded in reality. […].

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Nike is on track to make $50 billion this year. How much is that, really?

RetailDive

The athletics brand is a standout in its space, but how much does it make compared to the broader retail industry? We help put Nike's revenue in perspective.

Retail 127
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Facebook Shuts Down Face Recognition System On Its Platform

Forrester eCommerce

On Tuesday, Facebook announced that it will shut down the facial recognition it uses in its platform. Going forward, Facebook users who have opted into facial recognition will no longer experience automatic recognition in video and photo content. Facebook also plans to delete data related to the faces of over 1 billion users. The company […].

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Secure Payment Forms: 6 Ways to Secure Customer Information During Checkout

FastSpring

Hackers are getting more sophisticated, and one area they love to attack is the online checkout experience on eCommerce websites, making secure payment forms more important than ever. For example, Malwarebytes researchers recently found an expertly placed web skimmer on the Tupperware checkout page. According to the State of Malware Report from 2020, “Malwarebytes researchers, who were among the first to find this web skimmer, noted that there was ‘a fair amount of work put into the Tupper

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Forrester’s Security & Risk 2021 Preview: Secure What You Sell Goes Mainstream

Forrester eCommerce

Before I joined Forrester, my colleagues Jeff Pollard and Amy DeMartine initiated our product security research, leading to our first report on the topic, Secure What You Sell: CISOs Must Tackle Product Security To Protect Customers. In those bygone days of 2018 and 2019, we identified that: Forrester was the first to market with this […].

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Wayfair's sales fall nearly 20% as consumers shift spending

RetailDive

The retailer benefited from selling online and in an in-demand category during the pandemic. But it may be at a disadvantage as shoppers return to stores.

Consumer 125
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Prévisions 2022 : Banques

Forrester eCommerce

Pour être compétitives dans un monde post-pandémique, les banques donneront la priorité à la technologie, aux talents et à la durabilité. Découvrez les tendances bancaires à l'horizon 2022.

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Currys to hand £75m to shareholders as sales remain strong

365 Retail

Currys has announced plans to hand back £75 million to shareholders through a share buyback following strong sales compared with pre-pandemic levels. Bosses said sales in the six months to the end of October were up 15% on a like-for-like basis versus the same period two years ago before the Covid-19 crisis. However, the retailer revealed business remains 1% below the same period a year ago, when demand soared as households looked to update their in-home technology whilst stuck inside during the

Supplies 110
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Express taps Rachel Zoe to lead expanded influencer network

RetailDive

The retailer, facing the mall's decline and slowing apparel sales, is testing new store formats and aiming for $1 billion in e-commerce.

eCommerce 109
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Inside Elastic Path with Chandni Prashar

GetElastic

Our Inside Elastic Path series features Chandni Prashar, a Functional Specialist based in Vancouver, Canada. Chandni joined Elastic Path three and a half years ago and is very involved in company-wide initiatives like the employee resource group (ERG) for wellness. She truly believes that Mental Health at work is very important and a key element of overall wellness.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Mattel nearshores manufacturing to bypass port bottlenecks during peak

RetailDive

For imported products, the toymaker locked in ocean freight capacity and rates well in advance of the holiday season.

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How Mars Honors Tradition While Leading the Way in Commerce | Salsify

Salsify

JJ Schmidt, director of digital demand at Mars, poses an important question for brands: How do you successfully recreate engaging in-store brand and product experiences for the digital shelf?

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Crocs, ThredUp partner on resale

RetailDive

Crocs' durable shoes are "perfectly built for a second life," as the brand is the latest to get into the resale game.

Games 108
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John Lewis festive ad stars young alien experiencing first Christmas – Watch now

365 Retail

A young alien experiencing her first Christmas – complete with mince pies and novelty jumper – is the star of this year’s John Lewis festive campaign. The highly anticipated ad is a return to form for the retailer as it attempts to tap in to customer enthusiasm for a traditional Christmas season after last year’s muted celebrations amid pre-vaccination Covid.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Francesca's launches Franki as standalone tween brand

RetailDive

The banner will launch its own website Nov. 15, run its own social media and open two pop-ups for the holidays.

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NFTs Are Having A Bromance With US Males

Forrester eCommerce

State Farm is jumping onto the NFT bandwagon with a football-themed treasure hunt running November 4–7. The insurance company is just the latest of a quickly growing list of brands experimenting with nonfungible tokens since they started gaining marketers’ attention back in March with the launch of NBA Top Shot. That same month, NFTs officially […].

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Sainsbury’s profit surges despite supply chain pressures

365 Retail

Sainsbury’s has revealed a jump in half-year profits despite falling recent sales after its Argos business was knocked by supply chain challenges and easing demand following the lifting of pandemic restrictions. The supermarket giant reported a 23% hike in underlying pre-tax profits to £371 million for the 28 weeks to September 18. Sainsbury’s has revealed a jump in half-year profits (PA).

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5 Examples of Experiential Rewards for Luxury Brands

Smile.io

What is it that drives customers to shop with luxury brands? Despite the higher quality, in most cases, it’s the desire to portray a certain type of lifestyle. Customers seeking premium products want to appear exclusive and prestigious in their social groups. While many people think that loyalty programs dilute luxury brands, that could not be further from the truth.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Competition watchdog rules JD Sports must sell Footasylum

365 Retail

JD Sports must sell Footasylum after a watchdog found serious concerns that competition would be reduced following an in-depth investigation. The Competition and Markets Authority (CMA) said JD Sports is “by far and away” the closest alternative for shoppers at Footasylum and ordered JD Sports to sell it. JD Sports must sell Footasylum, the CMA rules (Nick Ansell / PA).

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Gen Z Marketing Strategies to Try Now

Customer Communications Group

Successful marketing to Gen Z requires a solid understanding of this unique group’s interests, behaviors and values. These Gen Z marketing tips, insights and examples can help you gain stronger engagement, loyalty and sales. The post Gen Z Marketing Strategies to Try Now appeared first on CCG.

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From 2007 to 2021 – A history of John Lewis Christmas ads

365 Retail

The annual John Lewis Christmas advert – now a highly anticipated staple of the festive season – this year stars space-traveller Skye and her friend Nathan , who introduces her to the traditional mince pie and novelty jumper. Here is a rundown of the ads and their soundtracks since the first one screened in 2007. A scene from the 2021 John Lewis Christmas ad.

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Retailers are doing pretty well staying in-stock

RetailWire

New data released by the White House’s Supply Chain Disruptions Task Force finds that in-stock levels on American store shelves are about the same now as they were before the pandemic hit. IRI has estimated that on-shelf levels are currently two percent below what they were before the pandemic.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib