Tue.Feb 15, 2022

article thumbnail

Why, What And How? The AIOps Questions You Should Be Asking!

Forrester eCommerce

In, “AIOps: The Riddle Wrapped In The Mystery Inside The Enigma”, I sort of left you hanging without a clear answer to “What is AIOps?”. That was because there really isn’t a simple answer based on how it’s been previously defined. Discussions of AIOps have mainly centered around installable software when it should have instead […].

article thumbnail

What’s in Store for Grocery in 2022?

Retail TouchPoints

Inflation, product shortages and economic uncertainty are on everyone’s mind, from the White House to your house. Even for an industry that has been characterized by change over the past two years, it feels like grocery — and especially digital grocery — is poised to experience upheaval in the coming 12 months. So what changes should we expect to see in 2022?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Introducing the BigCommerce 2021 Partner Awards Finalists

BigCommerce

It’s time for the BigCommerce 2021 Partner Awards!

article thumbnail

New Rules for Site Relevance

Retail TouchPoints

As consumers spend more time and money online, brands need to do more to ensure their site experiences are relevant and engaging. During this episode of TouchPoints TV, Brian McGlynn, GM of Ecommerce for Coveo, breaks down how AI can help teams understand consumer “clues,” piece them together and tailor site experiences accordingly. He also reveals the secrets to successful A/B testing, especially as consumer behaviors continue to change.

Consumer 296
article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Belatedly Introducing The Forrester Wave™: Cybersecurity Consulting In APAC — What Matters Is People And Vision

Forrester eCommerce

Thanks to a few end-of-2021 personal challenges, I was not able to write this blog earlier. I decided, however, that it’s never too late to announce research in which we invested over four months (and over a year of prework and research): The Forrester Wave™: Cybersecurity Consulting Providers In Asia Pacific, Q4 2021. This is […].

Blog 195
article thumbnail

4 Practical Tips for TikTok Success

Retail TouchPoints

The speed at which TikTok has become a focal point of conversation and community in the U.S. has been nothing short of impressive. The social platform debuted in the U.S. in late 2016, and a little over five years on TikTok now sees 1 billion global users monthly. In fact, in 2021 the site got more traffic than Google. In the U.S., 50 million people visit the site daily , most notably those sought-after younger generations — 37.3% of Gen Z uses the platform at least once a month.

More Trending

article thumbnail

Report: Walmart, Amazon Remove Mask Mandates for Vaccinated Associates

Retail TouchPoints

Walmart will reportedly lift masking requirements for fully vaccinated associates at both Walmart and Sam’s Club stores, according to internal documents seen by The Washington Post and other media outlets. Amazon also will reportedly remove its mask mandate for vaccinated employees, according to CBS and other sources. Walmart will still require unvaccinated associates and employees who work in “clinical care settings” such as pharmacies to wear masks.

Document 264
article thumbnail

Ein Drittel der Unternehmen wird bei der Umsetzung ortsungebundener Arbeitskonzepte scheitern – und das nicht aufgrund der Pandemie.

Forrester eCommerce

Damit ortsunabhängige Arbeitsstrategien erfolgreich sind, müssen eine Reihe von Faktoren berücksichtigt werden. Erfahren Sie, was für europäische Unternehmen wichtig ist.

195
195
article thumbnail

Alibaba Uses Winter Olympics to Demonstrate Potential of Virtual Influencers

Retail TouchPoints

Meet Dong Dong – she’s become a familiar face on Alibaba ’s Taobao Live platform during the 2022 Winter Olympic Games, hosting livestreams, selling Olympics merch, dancing and sharing sports trivia. She has all the attributes of any other influencer except for one thing — she’s not real. Dong Dong is a computer-generated human — a “virtual idol” as they are called in China — created by Alibaba’s technology research arm DAMO Academy.

Games 264
article thumbnail

Why Collaboration — Not Competition — Drives Ecommerce Growth | Salsify

Salsify

Competition is core to the free market concept. By finding ways to outpace, outperform, and outproduce your competitors, you can stay ahead of the curve and attract new potential customers.

eCommerce 148
article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

Levi’s Brand Chief Quits Over Her COVID Anti-School Closure Stance

Retail TouchPoints

Long-time Levi’s executive Jennifer Sey, who most recently served as Brand President, has quit after a years-long internal dispute over her activism against pandemic-related school closures. In a self-penned column published in the Substack newsletter Common Sense , Sey said she quit because “the company I love has lost sight of the values that made people everywhere want to wear Levi’s.

Events 264
article thumbnail

Infographic: Impact of Trustpilot Ratings and Reviews in Advertising

Digital Doughnut

London Research recently partnered with Trustpilot to survey 5,000 consumers - including 1,000 in the US - to measure the effect of harnessing Trustpilot ratings and reviews in advertising. This infographic summarises how Trustpilot content can help businesses by making ads more persuasive, engaging and trustworthy.

Consumer 104
article thumbnail

Petco Names New Chief Merchant

Retail TouchPoints

Petco Health and Wellness Company has appointed Amy College as Chief Merchandising Officer, succeeding Nick Konat, who will be leaving the company. In her new role, College will develop and drive Petco’s global merchandising strategy across all categories, as well as visual merchandising and merchandising operations. She will also serve on Petco’s executive committee.

article thumbnail

Decluttering Your Home: What To Keep And What To Throw Away

365 Retail

Decluttering your home can be a challenging task. Deciding what to keep and what to part with isn’t always simple, especially when you’ve got lots of stuff. Fortunately, we’ve got some advice to help you decide what to retain and what to get rid of. . Throw away: anything that’s broken. Old electrical appliances that no longer work are at the very least useless, and at the very worst, dangerous.

article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Cost of Goods Sold: Definition, Examples & COGS Formula

Omniconvert

Learn all you need to know about Cost of Goods Sold, one of the most important metric businesses have to report in the Profit and Loss statement. The post Cost of Goods Sold: Definition, Examples & COGS Formula appeared first on Omniconvert Ecommerce Growth Blog.

article thumbnail

Levi's brand chief quits over activism against pandemic restrictions

RetailDive

Jen Sey wrote that she turned down $1 million in severance in order to speak out, saying the denim retailer is "trapped trying to please the mob.

Retail 93
article thumbnail

SheerID Celebrates 10-Year Anniversary as a Leader in Identity Marketing

SheerID

SheerID announced that it has verified consumers for more than 250 million exclusive marketing offers worldwide.

article thumbnail

What Andie's VP of brand and design is thinking about in 2022

RetailDive

The DTC swimwear brand raised $18.5 million, launched into new product categories and entered brick and mortar last year. Michelle Copelman talks about what's next for the company.

83
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

What Is Enhanced Content and How Can It Boost Conversions? | Salsify

Salsify

It’s never been more important to stand out on the digital shelf.

78
article thumbnail

Sally Hansen debuts AR try-on tech for nail polish

RetailDive

Beauty brands have increasingly relied on augmented reality tools during the COVID-19 pandemic as shoppers have prioritized safety.

96
article thumbnail

13 Best Ways to Increase Sales for Your SaaS Business in 2022

Digital Doughnut

Increasing sales for your SaaS business doesn't have to be a hassle. That is why having a carefully thought out sales strategy is essential to having a successful business. Reading through this post, you will find 15 key ways to increase sales for your SaaS business in 2022. .

B2B 52
article thumbnail

Victoria's Secret's new Love Cloud collection aims for diversity, comfort

RetailDive

The lingerie stalwart said the merchandise and accompanying campaign reflect its new "commitment to welcoming and celebrating all women.

92
article thumbnail

The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

article thumbnail

Top 11 SEO Skills That Marketers Should Know About in 2022

Digital Doughnut

SEO is an intrinsic and unnegotiable part of any successful content strategy. Most SEO marketers might feel a bit stagnant after getting their badge as SEO professionals. Up-gradation is the key strategy for survival and this is true for all professions in the 21st century including SEO professionals.

SEO 52
article thumbnail

Selling out: What retail leaders need to know before striking a deal with private equity

RetailDive

As Kohl's and others field bids, it's worth noting that more than 40% of past buyouts and acquisitions have gone bankrupt.

Retail 92
article thumbnail

How Does a POS System Work? 5 Common Point of Sale Questions

Korona

A point of sale system used to be a cash register that simply took account of the sales of the day and organized the bills into sections. The current main function of point of sale systems remains the same. However, with today’s technology, these systems provide so much more. Often, business owners themselves aren’t very well informed about how POS software works, even though it’s one of the most important aspects of running a successful business. .

article thumbnail

Wayfair taps Nike, Target vet as new supply chain chief

RetailDive

Sean Halligan joins the online home goods specialist in a tough operating environment, and after years of shipping and fulfillment costs eating up profits.

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

What Is an E-Commerce Service Mesh (w/ Examples)?

Fabric Blog

E-Commerce Service Mesh Definition. A service mesh describes infrastructure components that allow microservices to communicate. In contrast to an API gateway that sits in front of your public-facing HTTP layer, a service mesh connects the internal elements of your application and dictates how they can interact with one another.

article thumbnail

Kohl's plans 400 Sephora shop-in-shops for 2022

RetailDive

The companies are also adding six more prestige beauty brands to the assortment as they look to expand the concept.

95
article thumbnail

DTC sock brand Bombas considers IPO

RetailWire

Bombas, the direct-to-consumer sock brand, is exploring a U.S. initial public offering of the company’s stock. The company is a certified B Corporation that donates a pair of socks to a homeless shelter with each pair that is purchased.

article thumbnail

Designing a Custom E-Commerce Website with a Headless CMS

Fabric Blog

Traditional e-commerce platforms have provided a great service over the years to many businesses of different sizes, but lately, their monolithic architecture has become problematic. Businesses are now trying to find different ways to approach e-commerce web design.

article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib