Salsify

FEBRUARY 28, 2023

If a fear of cart abandonment or high return rates are tormenting your organization, here’s a hard truth: It’s not them (consumers, that is); it’s you.

Consumer 147

Consumer 147

Retail TouchPoints

FEBRUARY 28, 2023

Michaels has launched an online marketplace featuring an expanded product assortment from a curated selection of third-party sellers. The marketplace is designed to exponentially grow Michaels’ online assortment in both new and existing categories by taking the product assortment on its U.S. site from 250,000 to more than 1 million SKUs. Michaels’ marketplace also is designed to benefit third-party sellers by forgoing subscription or listing fees in favor of a standard commission rate.

Merchant Services 268

Merchant Services Arts Multichannel Toys 268

Forrester eCommerce

FEBRUARY 28, 2023

I’ve been working with a long list of financial services companies from various subsectors on their cloud strategies. Each wants to know how to best take advantage of cloud while meeting stringent (and shifting) regulatory requirements. It’s been a long road for financial services and cloud. Here’s a little bit of history.

Financial Services 195

Financial Services Banking 195

Retail TouchPoints

FEBRUARY 28, 2023

Amazon is reportedly expanding its selection of ultrafast delivery options through its network of specialized warehouses, called same-day sites, according to The Wall Street Journal. These facilities are significantly smaller than traditional fulfillment centers but are designed to prepare items for immediate delivery — and Amazon is poised to expand from 45 same-day sites (as of 2019) to at least 150 in the next several years, according to MWPVL International.

Shipping Costs 266

Shipping Costs Fulfillment Shipping Operations 266

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Forrester eCommerce

FEBRUARY 28, 2023

Enterprise Architecture is so important… Clients all over Europe and in the US, continuously tell me about the importance of enterprise architecture (EA) within their organizations. Client’s explain the critical role EA plays in successful digital transformation. Enterprise architects help the business in defining a technology strategy that will support the business strategy.

Technology 195

Technology 195

Retail TouchPoints

FEBRUARY 28, 2023

In the latest in a series of C-suite changes, Kohl’s has named 30-year retail veteran Dave Alves its new President and COO, effective in April. Alves will report to CEO Tom Kingsbury and be responsible for Kohl’s enterprise operations, including the retailer’s nearly 1,200 stores, global supply chain and distribution centers, real estate portfolio, purchasing, sustainability, risk management and compliance functions.

Department Stores 255

Department Stores Supplies Operations Marketing 255

Retail TouchPoints

FEBRUARY 28, 2023

There’s no question that rising prices have altered consumer behaviors. Whether they’re choosing lower-cost private-label items at the grocery store, cutting back on discretionary apparel purchases or spending less on electronics, persistent price increases are top-of-mind for shoppers across all retail sectors. Our recent survey of North American, UK and APAC consumers — which is the basis of an upcoming Eagle Eye report — found similar trends globally: 61% of shoppers worldwide are

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Retail Books Consumer Social Media 252

Ecommerce Platforms

FEBRUARY 28, 2023

If you're after a detailed signNow review, you're in the right place. However, if you don't have time to trawl through this entire blog post, here's the bottom line up front: In short, signNow is a popular document management and eSignature tool that provides the tools businesses need to negotiate their contracts more efficiently. While it offers over 100 native integrations, its developer API is even more powerful.

Payment Services 104

Payment Services Document Payments Electronics 104

Retail TouchPoints

FEBRUARY 28, 2023

Walmart will work with the nonprofit CareSource to better understand and mitigate racial inequities in health care. The three-year deal leverages Walmart’s position as a retailer and provider of health services and CareSource’s role in administering and delivering Medicaid, Medicare and other health plan benefits and services. “Our goal is to utilize our combined assets to create healthier individuals and communities,” said Warren Moore, VP of Social Determinants of Health at Walmart in a statem

Improvements 230

Improvements Management Other Retail 230

Ecommerce Platforms

FEBRUARY 28, 2023

In this article, we’ll explore all the Shopify card readers available. We’ll also dive into how to get a card reader from Shopify. For retail stores, there are two highly functional and reliable Shopify card readers to consider. You could opt for a third-party card reader, but Shopify provides options already configured with its Shopify POS software, making them easier to set up and integrate with the rest of your business.

Shopify 104

Shopify Payment Services Merchant Services POS 104

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Retail TouchPoints

FEBRUARY 28, 2023

SaksOff5th.com has appointed former Untuckit executive Julie Mares to the newly created role of SVP of Ecommerce. The move comes as the standalone ecommerce entity seeks to continue its digital growth and evolve the customer experience. In June 2021, owner HBC decided to separate the Saks Off 5th ecommerce and store operations into two separate businesses, with the digital business being supported by a $200 million investment from Insight Partners.

eCommerce 211

eCommerce Omnichannel Customer Experience Operations 211

Ecommerce Platforms

FEBRUARY 28, 2023

Once upon a time, visiting a Shopify store—or any ecommerce outlet—meant that customers had to drag out their wallets. It was a cumbersome process. Browse an online store, pull out the credit card, enter in 16 digits into the payment gateway, and hope that you didn’t get one wrong. And from a business perspective, this was a horrible way to do things.

Shopify 104

Shopify Payment Services Payments Mobile Payments 104

RetailWire

FEBRUARY 28, 2023

The Labor and Health and Human Services departments are coordinating their efforts to uncover violations of child labor laws in light of recent cases where American employers were found to be using children as young as 13 in meatpacking and other jobs. “This is not a 19th-century problem — this is a today problem,” Labor Secretary Marty Walsh said in a statement.

Other 98

Other Marketing Article 98

RetailDive

FEBRUARY 28, 2023

The arts and crafts retailer is quadrupling its online assortment across categories as part of its digital transformation.

Arts 112

Arts Retail 112

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Liveintent

FEBRUARY 28, 2023

Facebook, Google, and Amazon have been gobbling up programmatic budgets for years now — accounting for an estimated 65% of all U.S. digital ad spend in 2022. Still, this infamous triopoly is losing its grip as Facebook and Google have recently reported dramatic decreases in ad revenue. Evidently, marketers are moving away from these walled gardens and looking for more reliable, logged-in ad channels.

Mobile 62

Mobile Channel Supplies Recommendation 62

RetailDive

FEBRUARY 28, 2023

Through the Folklore Connect platform, the retailer will be able to engage with brands founded by people of color.

Retail 113

Retail 113

RetailWire

FEBRUARY 28, 2023

Canada has followed the U.S. and members of the European Commission in issuing a ban on TikTok on all government devices. Security experts from various governments have expressed concern that the Chinese government could force the video sharing app to share users’ personal information in the West.

Information 52

Information Article 52

RetailDive

FEBRUARY 28, 2023

The DTC eyewear brand saw revenue increase 10.2% year over year, and it plans to grow its physical footprint with 40 new stores in 2023.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailWire

FEBRUARY 28, 2023

With more of its employees working from home, Walgreens plans to sell more than half of its headquarters office space. The drugstore giant will shift office workers to the remaining areas. “For those who have worked on campus for years, I want you to know this decision was not taken lightly,” wrote CEO Rob Brewer in a memo to workers. “I’m confident that we will grow to love the new ‘right-size’ campus, and that this change will help facilitate more opportunit

Article 52

Article 52

RetailDive

FEBRUARY 28, 2023

Dave Alves, with more than three decades of experience, joins a leadership team grappling with how to move the department store forward.

Department Stores 89

Department Stores Retail 89

RetailWire

FEBRUARY 28, 2023

U.S. retailers are enjoying lower rates to import goods from foreign markets that enter through the nation’s ports. Carriers like Maersk and MSC, however, are canceling voyages to drive prices back up. The Port of Los Angeles reported 17 canceled voyages in January, with more to come. “If [carriers] keep bumping containers, we could end up missing Christmas,” said Isaac Larian, CEO of MGA Entertainment.

Shipping Costs 52

Shipping Costs Shipping Retail Marketing 52

RetailDive

FEBRUARY 28, 2023

The retailer said consumer spending on essentials, like food, helped offset inflation-driven sales slides in discretionary buys.

Consumer 91

Consumer Retail 91

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

Digital Doughnut

FEBRUARY 28, 2023

If you want to grow your Startup and gain a higher customer base, then you should first focus more on increasing your brand visibility. Without working on the stuff that helps you increase your brand awareness and visibility, there is no point in expecting business growth.

Customer 52

Customer Social Media Operations 52

RetailDive

FEBRUARY 28, 2023

The retail giant has been expanding its delivery capabilities in recent years amid the e-commerce boom.

eCommerce 93

eCommerce Fulfillment Retail 93

Retalon

FEBRUARY 28, 2023

Leading retailers are experiencing and engaging with an influx of AI in the retail market for some time now as it influences consumer shopping experiences and shapes retail operations. The post AI in the Retail Market: Shaping an Industry (Examples, Use Cases) appeared first on Retalon.

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Marketing Retail Operations Consumer 41

RetailDive

FEBRUARY 28, 2023

The virtual ambassador, named May, will help launch the Falsies Surreal Extensions Mascara and support future metaverse activations.

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81

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

RetailWire

FEBRUARY 28, 2023

The U.S. Supreme Court agreed to hear a case that could hobble, if not outright end, the Consumer Financial Protection Bureau, created as part of the 2010 Dodd-Frank Act to protect American consumers in the wake of the financial crisis. An earlier case decided by the U.S. Court of Appeals for the Fifth Circuit in New Orleans ruled that the federal agency’s funding violated the Appropriations Clause of the Constitution, that “no money shall be drawn from the Treasury, but in consequen

Consumer 40

Consumer Article 40

RetailDive

FEBRUARY 28, 2023

The company is one of a growing number of firms pivoting to cut costs through layoffs, real estate consolidation and other measures.

Other 73

Other 73

RetailWire

FEBRUARY 28, 2023

McDonald’s is expanding its test of Krispy Kreme doughnuts to around 160 of its restaurants in the Louisville and Lexington, KY, areas. The pilot began in October with Krispy Kreme’s doughnuts being sold in nine McDonald’s in Louisville.

Article 40

Article 40

RetailDive

FEBRUARY 28, 2023

The new Vuori store is part of a broader strategy to open 100 U.S. stores over the next few years.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail