Thu.Mar 02, 2023

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Bad Data 101: How Errors Affect Your Business Performance | Salsify

Salsify

Data is a major part of business. It tells you who’s buying your products or services, highlights how your business is doing, and offers a potential glimpse into the future.

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Introducing The Forrester Model To Defend Against Nation-State Threats

Forrester eCommerce

Given years of cyberespionage, attacks on elections, and, more recently, the melding of kinetic and digital warfare in the Russia-Ukraine war, private sector security leaders in all industries must recognize and prepare for more brazen and frequent nation-state cyberattacks.

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Ebay VP on the Platform’s Competitive Advantage: ‘We Don’t Compete with our Sellers’

Retail TouchPoints

When Ebay debuted in 1995, it and Amazon were pretty much the only game in town. Fast forward 28 years and Amazon and Ebay are still the two largest marketplaces in the U.S. — albeit in a vastly more crowded landscape. Not only have a slew of new marketplaces launched, but big-name retailers like Walmart , Target and most recently Michaels are adding their own marketplaces.

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The Landscape of AIOps is Changing

Forrester eCommerce

AIOps is a fast moving and expanding technology arena that organizations big and small are adopting. The breadth of capabilities under the AIOps umbrella is massive and the approach and perspectives for implementing it can be confusing. Understanding which vendor supports your perspective is your first step towards a successful AIOps implementation and this landscape report provides you a starting point.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Actionable Strategies to Safeguard Your Supply Chain from Cyberattacks

Retail TouchPoints

The world’s supply chains are under attack, and the vendors that organizations rely on could be the weakest link when it comes to protecting confidential information from falling into the hands of cybercriminals. An October 2022 report from BlackBerry Limited highlighted how extensive the threat to supply chains has become. BlackBerry found that 80% of organizations said they “received notification of attack or vulnerability” in their supply chain during the past year.

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CX APAC 2023: Bold Focus

Forrester eCommerce

Create A Customer-Obsessed Growth Engine To Thrive In Tough Times Today, the world is more challenged than ever as a series of health, environmental, socioeconomic, and geopolitical crises have pushed uncertainty to extreme levels. This systemic disorder and uncertainty exposed a lack of customer focus in many organizations.

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Get A Head Start On The National Cybersecurity Strategy

Forrester eCommerce

This blog outlines Forrester’s existing Security & Risk research to help organizations navigate, manage, and prepare their organizations for the implications of the National Cybersecurity Strategy.

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Fanatics Taps Former Red Bull Exec to Head Marketing for Collectibles Division

Retail TouchPoints

Former Red Bull CMO Ken Turner has been named as the first Chief Marketing Officer of Fanatics Collectibles , Fanatics ‘ growing trading cards and collectibles business. Collectibles have become a big focus for the sportswear platform, which solidified its ambitions in the space with the acquisition of Topps in January 2022. In the newly created role, Turner will further build out the division’s marketing organization and oversee brand vision, strategy and marketing efforts across Fanati

Marketing 278
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Resist Short-Termism To Avoid Brand Budget Cuts

Forrester eCommerce

High-growth companies see brand activation as a vital part of their strategy — even in economic uncertainty. Here are some of the ways that these organizations prioritize it.

B2B 195
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Engage3 Helps Retailers Optimize Pricing Across all Channels

Retail TouchPoints

Engage3 aims to help retailers grow revenue and drive store trips by tracking and optimizing their price image through the Omnichannel Intelligence module, part of the Price Image Management suite. The Engage3 Omnichannel Intelligence module was created to combine omnichannel data, machine learning-powered item linking, competitive intelligence reporting and price image elasticity models to help brands monitor and improve omnichannel performance.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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What is Frontend-as-a-Service?

Fastr

The frontend of a website is the part that a user or visitor interacts with directly – what they see and experience as they navigate between pages, scroll, and click. “As-a-Service" technologies allow a subscriber to get value out of a packaged offering without having to purchase, assemble, and maintain the individual components to make it run.

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Kohl’s CEO Asks Shareholders for Patience Following Q4 Loss, Foresees ‘Transitional’ Year Ahead

Retail TouchPoints

A surprise loss in Q4 2022 put Kohl’s newly confirmed CEO Toms Kingsbury in the hot seat as the company continues to grapple with declining sales and pressure from activist investors. Steep discounts lead a more than 10 percentage point decline in Q4 gross margins to 23% , with net sales down 7.2% and comparable store sales down 6.6%. Digital sales, which made up 37% of total sales in Q4, also declined 12% year-over-year.

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Shipping Insurance Guide for Small Parcel Shippers

lateshipment

Did you know that over 50 million parcels are shipped in the U.S. each day? But not all of these parcels successfully make their way to their destination. Studies show that 1-in-5 parcels are lost, damaged, or stolen in transit. Large businesses that ship out thousands of parcels can both afford the costs of these issues and have systems in place to recover such costs.

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Shopify vs Pietra: Which is Best for Your Business?

Ecommerce Platforms

Shopify vs Pietra: Which tool should you be using to build your online store? These days, it’s easier than ever for a would-be entrepreneur to start setting up their own presence online. You don’t necessarily need a lot of coding knowledge or initial capital to dive in, thanks to the presence of endless store-building tools, built for beginners. Shopify currently stands as perhaps the most well-known store building tool on the market today.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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The Rise of Mobile Games as a New Marketing Strategy

Digital Doughnut

As technology advances, mobile gaming has become more popular than ever. With millions of people using their smartphones and tablets to play games, it's no surprise that businesses are finding new ways to engage with their target audience through mobile games. In this article, we'll discuss the rise of mobile games as a new marketing strategy, and how it can benefit businesses looking to reach their customers in a more interactive and engaging way.

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Touting off-mall success, Macy’s mulls acceleration of small-store strategy

RetailDive

CEO Jeff Gennette also said the retailer has closed its most unprofitable mall stores and that 99% of its mall base is now profitable.

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Starbucks ordered to reopen stores after ‘egregious’ violations of labor laws

RetailWire

A federal administrative judge has ordered Starbucks to reopen closed stores and to reimburse back pay and pay damages to employees who lost jobs due to union organizing. Judge Michael A. Rosas wrote that Starbucks acted with “a general disregard for the employees’ fundamental rights” as guaranteed under federal labor law. Starbucks spokesman Andrew Trull said the company disagreed with the ruling and is considering “all options to obtain further legal review.

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Best Buy to close as many as 30 stores this year

RetailDive

The electronics retailer is also remodeling stores to its experiential format and opening 10 outlets.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How to Sell on Amazon for Free in 2023: Beginners Guide

Algopix

Are you looking to start selling on Amazon but don’t know where to begin? Selling on Amazon can be a lucrative business opportunity, can be a great way to reach a large audience and sell your products, but it can also be overwhelming for beginners. While Amazon does charge fees for their services, there are ways to sell on Amazon for free. Here is a full guide on how to sell on Amazon for free What are the fees for selling on Amazon?

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What happened to Birchbox?

RetailDive

Over a year after being acquired by a women’s health company, the subscription beauty brand has a disabled website and outstanding vendor debts.

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Aldi Emerges as Most Engaging on Social Media for Pancake Day

365 Retail

A recent analysis by social media specialists Maybe* has revealed that Aldi was the most engaging supermarket on social media for Pancake Day. According to the report, the discounter’s Instagram recipe reel on caramel protein pancakes gained an impressive 247,000 views and nearly 2,700 likes, while two of its other pancake-related reels secured almost 350,000 views between them.

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Qurate Retail Group brings on Everlane vet as CFO

RetailDive

Bill Wafford, who also served as chief financial officer at J.C. Penney and The Vitamin Shoppe, is joining the company in the midst of its turnaround plan.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Why Bricks and Mortar Businesses Should Invest In Technology

365 Retail

The retail sector is fighting hard to survive thanks to the knock-on effects of the covid pandemic and now the cost-of-living crisis. The economic uncertainty is creating a great deal of pressure on high-street firms, which is why the time is right to invest in technology. Why Invest In Technology Now? By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economically turbulent times, by encouraging repeat stor

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Footwear brand On expands into kids shoes

RetailDive

The new Cloud Play and Cloud Sky sneakers were adapted for the needs of children, with features such as fortified toe caps and strap closures.

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eBay UK launches Sneaker Swap ‘Em Out Pop-Up Store in London’s Soho

365 Retail

eBay UK has announced the opening of its first-ever Swap ‘Em Out pop-up store, set to open its doors in London’s Soho on Saturday, 25th March. This unique store will offer an exciting opportunity for sneaker enthusiasts to swap their pre-loved and unworn pairs for a more coveted pair of higher value, or up to triple the value of their original sneakers.

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Apple wants age restriction on ChatGPT-powered email app

RetailWire

Apple has held up approval of an app that uses OpenAI’s ChatGPT chatbot to automate email writing. The tech giant wants an age restriction to prevent kids 17 and younger from sending inappropriate emails.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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What are the best e-commerce website builders on the Market in 2023?

MagentoBrain

In today's digital age, having an e-commerce website is essential for any business looking to expand its reach and increase sales. However, building an e-commerce website from scratch can be a daunting task, especially for those without technical expertise or coding knowledge. This is where eCommerce website builders come in - they provide businesses with the tools and resources to create professional-looking online stores without the need for advanced technical skills.

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Legal weed merchants are bummed over drop in sales

RetailWire

Sales of legal cannabis last year fell 8.3 percent in California, 20 percent in Colorado and eight percent in Washington as consumers cut back because of inflation.

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How To Better Manage Your Remote Support Team

365 Retail

Support teams are immensely important to business success. They keep the wheels of your company turning, especially if it’s tech-driven. Many of these teams are going remote in multiple sectors. Still, entrepreneurs can understandably have concerns about these processes, and many would no doubt prefer to have these professionals close during emergencies.

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Retailers remove fuel surcharges as gas prices moderate

RetailWire

Amazon.com in April began adding a $5 fuel surcharge on third-party merchants who used its fulfillment services when gas prices spiked following Russia’s unprovoked attack on Ukraine. The company ended the surcharge as gas prices dropped, but has since increased its standard fulfillment rates for marketplace sellers.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib