Mon.Jun 10, 2019

Future Of Retail: How Social Communities Will Impact Brands And Retailers In 2019

Forrester eCommerce

Here’s what retailers and brands can expect and should focus on regarding social communities and social media for the rest of 2019. B2C marketing predictions 2019 retail social marketing social media promoted

Is NPS Still The Chief Indicator Of Customer Sentiment?

Retail TouchPoints

By Shreesha Ramdas, Strikedeck NPS And Its Relevance Today’s retail world is beset with massive change, and standard sales principles are constantly under challenge. At the same time, the notion of customer loyalty has never been more important.

Chase Closes Finn: Lessons For Other Digital Banks

Forrester eCommerce

On June 6, JPMorgan Chase announced it would be closing its digital-only bank Finn, a little under a year after it was launched. Digital banking is a tough business, and we’ve seen far more examples of failures than successes over the past two decades.

Stripe vs PayPal – The Best Payment Processor For Your Business

My Wife Quit Her Job

Deciding what payment processor to use is one of the most important decisions you’ll make with your online business. Customers must be able to conveniently pay online and trust that their credit card information will be handled securely. Right now, two of the most popular options are Stripe and PayPal. And this article will teach what you need to know about using Stripe Vs Paypal for your business.

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Real-time Personalization Guidebook: 10 Tips to Improve eCommerce Conversions

Conversion rate remains the most important metric for measuring success. This guidebook reveals 10 tips to improve eCommerce conversion rates, and insight into how an AI-powered personalization platform can dramatically improve performance.

Salesforce buys Tableau to actualize data-driven engagement

Forrester eCommerce

Salesforce announced today its’ intent to acquire Tableau Software. This move adds a robust data visualization and insights solution to their customer engagement portfolio. Unlike other acquisitions, Tableau will operate under its own brand post acquisition. Tableau Software offers an enterprise BI solution to access, combine and cleanse data from disparate sources. It allows users […]. age of the customer customer relationship management (CRM) data; BI; CRM

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Forrester’s Take On Salesforce’s Acquisition Of Tableau: What It Means For Customers

Forrester eCommerce

Salesforce’s acquisition of Tableau is no big surprise. Despite the massive price tag, it fits perfectly with the SaaS giant’s ambition to be come an insights-rich platform for all things customer. Watch this video to hear our take on what it means for customers. (I I realize this video looks like it was shot from inside […]. age of the customer

ShipBob Review: The Ultimate Order Fulfillment Solution?

Ecommerce Platforms

Are you starting an online business from scratch and aren’t sure where to start with the shipping process, or are you an established company in need of a more scalable shipping solution?

Building Connected Experiences Starts with IoT’s 3 Core Business Scenarios

Forrester eCommerce

Clients often ask us – how does IoT or smart home technology affect my market and company? Arielle, Annalise and I worked with a health insurer who asked us that question. That client work led to a new report, “Build A Connected Health Experience With Smart Home And Devices”. We started by reviewing how the […]. age of the customer chief information officer (CIO) digital business healthcare internet of things (IoT) connected experiences connected products

8 Low-Key Ways Ecommerce Brands are Using Competitor Insights to Spy on You


If you’ve every watched a sports movie, then you’re familiar with the scene where the underdog team watches video of the competition and freaks out a little because of how good they are.

Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.

BI vendor landscape is going through significant changes – what can you do to protect your investments?

Forrester eCommerce

The Business Intelligence (BI) market is going through a round of significant consolidation. Earlier this month Sisense acquired Periscope Data, last week Google announced its intention to acquired Looker, and today Salesforce announced the intention to acquired Tableau Software. A smaller company, LogiAnalytics has also been on an acquisition spree, acquiring Zoomdata today and Jinfonet […].

How an Instagram CRO Experiment Lifted Sales by Double Digits for One eCommerce Website

Inflow Insights

We know from working with hundreds of eCommerce brands that they are always looking for the best ways to utilize user generated content (UGC).

6 Customer Service Helpdesks for Ecommerce Stores: How Do They Compare?

A Better Lemonade Stand

Looking for the perfect customer service helpdesk to help you communicate with your audience? See how these 6 helpdesks compare. The post 6 Customer Service Helpdesks for Ecommerce Stores: How Do They Compare? appeared first on A Better Lemonade Stand.

Tips From the Experts: Designing the Best Email Templates


When crafting an email, it’s tempting to jump right into the fun stuff like engaging copy, eye-catching graphics, and a catchy subject line. But before you tackle any of that, The post Tips From the Experts: Designing the Best Email Templates appeared first on Bronto Blog. Email Marketing

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Why is LinkedIn Acquiring Drawbridge?


LinkedIn recently announced – well, maybe not “announced”… more “quietly whispered to some close friends” – that it has reached an agreement to acquire Drawbridge, a company that uses probabilistic modeling to help brands supplement or build their own cross-device identity graphs. Will this acquisition help LinkedIn capture any significant market share? . Now… let’s get all up in it! The post Why is LinkedIn Acquiring Drawbridge? appeared first on LiveIntent Blog.

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Top 5 Current & Future Amazon Advertising Trends

ROI Revolution

Amazon advertising allows business owners to sell products through various ad types, including display ads , video ads , and custom ads , as well as Sponsored Products and Sponsored Brands.

Press Release: New Ecomdash Partnership with Deliverr Helps Retailers Meet Today’s Shipping Expectations


CHARLOTTE, N.C., June 10, 2019 (GLOBE NEWSWIRE) – Ecomdash, a full-cycle ecommerce inventory management platform, announced today their integration with Deliverr, a third-party fulfillment company.

Shopify vs Squarespace. Compare eCommerce Features, Pricing, Pros & Cons


How does Squarespace compare with Shopify as an eCommerce platform? As a small business owner, you have enough headaches to contend with. What you need is an eCommerce sales platform that is not only reliable but also tailored to yours and your customers’ needs.

The Key to Personalized Marketing: Using A Connected Solution


Three years ago, researchers from Stanford and the University of Chicago teamed up with a test prep software company, sending out 68,000 emails to accounting students for an experiment. Half the emails had generic subject lines; the others included students’ first names.

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