Forrester eCommerce
JANUARY 27, 2022
It didn’t take long into my tenure with Forrester to realize that there was confusion in the industry regarding AIOps. I touched on this in my “meet your new analyst” blog. Both technology vendors and industry companies openly asked me what the term meant, because they are hearing many variations. They gave me examples of […].
Retail TouchPoints
JANUARY 27, 2022
Lowe’s and Petco are piloting a new store-in-store program that will bring a selection of Petco’s pet products and services to the home improvement retailer. The first Lowe’s + Petco store-in-store will open at Lowe’s Alamo Ranch, Texas location in early February, with plans to expand to 14 additional Lowe’s locations in Texas, North Carolina and South Carolina by the end of March 2022.
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Forrester eCommerce
JANUARY 27, 2022
Brands have experienced massive business disruption because of the pandemic, shifts in consumer behaviors, changes to the advertising and data ecosystems, and rising concerns around privacy. Based on these systemic shifts in marketing and our marketing measurement research on data deprecation and marketing spend investments, in 2022, you should: Increase attention on omnichannel media measurement […].
Retail TouchPoints
JANUARY 27, 2022
Registration has officially opened for The Retail Innovation Conference & Expo (#RICE22), which will take place May 10-12, 2022 at McCormick Place Convention Center in Chicago. The conference and expo, led by leading retail community and media company, Retail TouchPoints , will feature three tailored events that are designed to meet the needs of different business units and functions: Retail Innovation Summit (RIS), Internet Retailer (IRCE) and Design:Retail (DRCE).
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
RetailDive
JANUARY 27, 2022
"Over the past two years, we prioritized certain strategic projects that distracted us from the laser-focus we needed to have on our core business," Weiss said.
Retail TouchPoints
JANUARY 27, 2022
Walmart has introduced a new signature experience at its incubator location in Springdale, Ark. called “Time Well Spent.” The updated store has new features aimed at amplifying the physical, human and digital design elements in stores, including new lighting, space enhancements and dynamic displays, all of which will be part of the second phase of Walmart’s store redesign project.
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Retail TouchPoints
JANUARY 27, 2022
A lot has changed since the Neiman Marcus Group (NMG) was founded back in 1907, but one thing that hasn’t changed is the company’s relentless focus on customer service and style. More than a century on, the company still sees high-touch “style interactions” as its key differentiator. The way NMG delivers on that brand hallmark has changed quite dramatically over the last 100+ years though, evidenced by the company’s recent announcement that it plans to spend $500 million on digital technology ov
RetailDive
JANUARY 27, 2022
The last two decades of retail disruption were supposed to mean the death of wholesale. Recent research shows that brands should think twice about that.
Retail TouchPoints
JANUARY 27, 2022
Microsoft and FedEx are partnering to combine FedEx’s network intelligence with capabilities from Microsoft Dynamics 365 to introduce a cross-platform “logistics as a service” offering for retailers. The solution is expected to launch in the second half of 2022. The updated Dynamics 365 Intelligent Order Management tool is designed to help brands access new information and capabilities to better fulfill, ship and service customer orders.
ROI Revolution
JANUARY 27, 2022
Authors: Carolyn Wilborn, Kelsey Burnham, Robyn Riley, Sadie Andersen. In our January 2022 SEO News Recap, explore the most recent news and updates from ROI’s SEO experts on search engine optimization, including insights into how Google ranks fluff content, SEO for Shopify, a new Google Shops section in organic search results, and more. Organic Ranking Volatility Update: December Tops 2021.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Wiser
JANUARY 27, 2022
Wiser Solutions is launching the next iteration of its Commerce Execution Suite, with enhanced offerings in its Price Intelligence, Reseller Intelligence, and Retail Execution products. These improvements are made possible thanks to strategic partnerships in the commerce execution space and targeted investments into product and feature enhancements specific to the everyday jobs of our prospects and customers.
Salsify
JANUARY 27, 2022
Consumers started the 2021 holiday shopping season with new expectations. Shoppers around the world have been forced to evolve and adopt new buying behaviors at unprecedented rates, and demand for engaging omnichannel commerce experiences has never been higher.
RetailDive
JANUARY 27, 2022
The retailer has challenges ahead as the pandemic boom in home goods unwinds and supply chain challenges eat into sales and profits.
Smile.io
JANUARY 27, 2022
DICK’S Sporting Goods and Nike recently announced they would be taking their long-standing business relationship to the next level by partnering on customer loyalty. Customers of DICK’S and Nike can now link their DICK’S’ ScoreCard and Nike Membership loyalty program accounts to unlock exclusive products, events, and offers. These perks are available in addition to the rewards and benefits customers already enjoy as members of these loyalty programs individually.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
JANUARY 27, 2022
The store concept will be introduced first in Texas next month, with plans for 14 additional locations by the end of March.
Korona
JANUARY 27, 2022
The lifeblood of a successful retail business is mainly dependent on the retailer’s ability to provide consumers with quality products in sufficient quantity from the right place at the right time. It’s not easy. Effective inventory management helps you meet your customers’ demands and generate sales. Good inventory planning prevents you from being out of stock or having excess inventory.
RetailWire
JANUARY 27, 2022
Shipping lines are paying workers big bonuses — up to three year’s salary — as they come off a record year and look to keep goods moving through their portion of the supply chain. Workers may appreciate the extra income, but it may not be enough to keep them from looking for new work after a tough and demanding 2021. “We heard from many seafarers, particularly those aged 35 and over, that they were not intending to return to sea once they eventually got home,” according a Standard Club rep
Dynamic Yield
JANUARY 27, 2022
The post Drive purchases with relevant, on-theme content and products within newsletters appeared first on Dynamic Yield.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailWire
JANUARY 27, 2022
Amazon.com has agreed to pay $2.25 million to settle a suit brought against the company for a program that gave the retailers control over marketplace sellers’ pricing to prevent them from discounting products more than necessary. The attorney general’s office in Washington State said the practice had reduced competition between marketplace sellers and hurt consumers in the process.
Dynamic Yield
JANUARY 27, 2022
The post Target different promotions to specific audiences to drive revenue from email appeared first on Dynamic Yield.
RetailWire
JANUARY 27, 2022
Merchants may soon be able to accept payments using iPhones instead of using systems that require an accessory to process credit and debit cards.
Retail TouchPoints
JANUARY 27, 2022
Did your brand make any new year’s resolutions for 2022? One of the best resolutions brands can make — at new year’s or any time — is to be more cognizant and responsive to shifting trends in consumer priorities. The retail rulebook has been thrown out and rewritten over the past few years, inspiring a lot of change, and the industry is still adapting to new consumer behaviors in the wake of the pandemic.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailWire
JANUARY 27, 2022
Apple said it expects to report another record quarter, even as some analysts have expressed concern that the tech giant’s sales growth may be slowing. The company has seen its business affected by supply chain challenges and estimates that it came up short about $6 billion in first quarter sales due to a lack of new product availability.
FastSpring
JANUARY 27, 2022
Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It turned out that many refund requests happened because the company had failed to inform customers about their upcoming billing cycle,” Jon told us.
RetailWire
JANUARY 27, 2022
Levi Strauss & Co. forecast sales between $6.4 billion and $6.5 billion this year, above the $6.37 billion expected by analysts. The company’s holiday sales came in above expectations as demand for casual jeans and jackets strengthened.
Ecommerce Platforms
JANUARY 27, 2022
The best help desk software provides businesses with an easy way to track complaints, requests, and other interactions with customers. Via your help desk, you can ensure you’re providing your clients with the kind of straightforward and convenient experience they’re looking for. A leading help desk solution will feature a number of components, including a unified inbox for following conversations, automated workflows, and even alerts.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailWire
JANUARY 27, 2022
McDonald’s fans have long been creating their own dishes by combining items from the chain’s menu, like using hash browns as a bun. The fast-food giant has taken notice and is now adding four of the most popular hacks to its menu, including the Hash Brown McMuffin.
RetailWire
JANUARY 27, 2022
Ocado is adding two new robot models to the automated warehouses it operates for Kroger and other retailers. The company said the new robots are lighter and more energy efficient than previous designs. Ocado said it has made advancements in artificial technology to make robot arms to pick more precisely than before.
RetailWire
JANUARY 27, 2022
The U.S. economy grew at a 5.7 percent clip in 2021, the biggest annual increase going back to 1984. The economy also created a record 6.4 million jobs last year.
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