Forrester eCommerce
AUGUST 27, 2021
Photo by Abhinav Sunil CB Bhattacharya is the H.J. Zoffer Chair in Sustainability and Ethics at the Katz Graduate School of Business, University of Pittsburgh. He is a world-renowned expert in business strategy innovation aimed at increasing both business and social value. He recently published his third book, “Small Actions Big Difference”, in which […].
Kissmetrics
AUGUST 27, 2021
Do you love to write? Draw? Create in any way? Do people tell you that you should try using your creative skills to make a living? Do you shrug them off because you don’t know how to get started or because you don’t feel you have the time to commit to unpaid work? After all, many people get their journey started writing free content in newsletters and blog posts.
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Forrester eCommerce
AUGUST 27, 2021
We’ve been researching the rise of product-centricity for some time now at Forrester. In my view, it’s emerged as the primary integrated operating model response encompassing agile, DevOps, and cloud. In the past two years, I have worked on operating model approaches with digital and IT organizations in all sectors — retail, manufacturing, government, healthcare, […].
Retail TouchPoints
AUGUST 27, 2021
Even before the COVID-19 pandemic dramatically accelerated the growth of ecommerce and raised consumer expectations for seamless, almost instantaneous fulfillment, on-demand deliveries were already becoming the norm across the globe. Fueled by the rapid shift to online channels and the desire to meet digitally savvy consumers’ expectations for instant gratification, the on-demand food delivery market is surging.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
AUGUST 27, 2021
The biggest barrier to wider Kubernetes (K8s) adoption in the enterprise may not a cumbersome customer resource definition or an incomprehensible service mesh but rather a skeptical CFO waiting for someone to provide them with a price tag for that cloud-native infrastructure. A recent FinOps Foundation survey with 195 respondents — 75% of whom reported […].
Retail TouchPoints
AUGUST 27, 2021
Former Coach President and CEO Joshua Schulman has been appointed CEO of the Michael Kors brand and will succeed John Idol as CEO of parent company Capri Holdings in September 2022. In addition to the Michael Kors brand, Capri also is home to the Versace and Jimmy Choo labels. “Josh’s appointment is part of a thoughtfully planned leadership succession,” said Idol, who will become Executive Chairman when Schulman takes over next year.
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lateshipment
AUGUST 27, 2021
Are you an online retailer who runs a business on Shopify and wants to provide customers with a streamlined returns experience and maintain profitability ? Then you’ve come to the right place. In this blog, we’ll cover… The existing gap with returns in eCommerce retail The need for a returns management solution to close the gap FAQs from retailers when it comes to returns, etc With this blog, be sure to get to know the ins and outs of returns management and how to optimize it for custom
Forrester eCommerce
AUGUST 27, 2021
Ginger announced its intent to merge with Headspace earlier this week. The combined entity, Headspace Health, will create a workforce of 800-plus and a $3 billion valuation. Yeah, it’s big for the mental health space. The vendor will join the upper band of large employee mental health support providers (which includes firms such as Modern Health […].
GetElastic
AUGUST 27, 2021
In a recent webinar, Monetizing Content in a World of Digital Disruption , we covered a number of examples from across industries of innovative ways to leverage eCommerce best practices to get paid for digital products and content. While we encourage you to check out the replay for all the juicy details, this post recaps the various business models represented by the examples.
RetailDive
AUGUST 27, 2021
The company said it intends to leverage the technology to improve its try-on experience and accelerate its digital transformation.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Ecommerce Guru
AUGUST 27, 2021
IT leaders are looking for professionals who have experience integrating artificial intelligence (AI) with other technologies such as automation now that firms are moving beyond the foundations of AI. In addition, machine learning operations expertise will be in high demand as more algorithms are deployed into production, necessitating continual maintenance and feeding.
RetailDive
AUGUST 27, 2021
After uproar over recent changes in stylists' schedules, chief operating officer Minesh Shah Thursday apologized to them, though he defended the moves as “a complex business decision.
RetailWire
AUGUST 27, 2021
Mattress Firm, which took a huge sales hit when it was forced to close stores last year due to the pandemic, has said that it has seen a rebound in its business due to the dissemination of federal stimulus dollars and an easing on COVID-19 related restrictions. The retailer’s CEO, John Eck, said the company will continue to open some stores and close others as it seeks the right balance for the market.
RetailDive
AUGUST 27, 2021
The company, which is primarily known as a fashion licensor, is purchasing more Buddy's Home Furnishings franchises and announced that it refinanced.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Omniconvert
AUGUST 27, 2021
Wow, it’s been a month since my last newsletter! Yes, I am still alive for those of you who messaged me about it, but I was swamped being in the lab with our Product Owner, Tania Grigore, working on something that most Reveal users were asking us; for the longest! And well, it is almost […]. The post 92 sleeps until Black Friday 2021 and the rise in CAC is horrendous appeared first on Omniconvert Ecommerce Growth Blog.
RetailDive
AUGUST 27, 2021
The conglomerate is enjoying a comeback, but when it comes to growth, its iconic namesake and struggling Banana Republic have taken a back seat.
ROI Revolution
AUGUST 27, 2021
Published August 27, 2021. A quick search will yield thousands of articles filled with best practices for boosting your conversion rates. At ROI Revolution, we believe in testing, testing, testing. We’re all selling different products, using different pitches, and relying on different platforms. What works for one site does not always work for another – so test it!
RetailDive
AUGUST 27, 2021
The $1 proposition means less room to raise prices as supply chain bottlenecks lead to extraordinary cost increases.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailWire
AUGUST 27, 2021
Apple has agreed to allow developers selling on its App Store to contact customers outside of their apps to tell them about alternative methods of payment so that they can seek to avoid paying the tech giant’s commissions. The company has also agreed to not raise its 15 percent commission rate for small developers for at least three years. Apple will also make payouts of between $250 and $30,000 to developers who made less than $1 million a year selling through its store.
RetailDive
AUGUST 27, 2021
The mass merchant wants to fill a gap in the category, and the luxury brand unveiled a product for furry friends that enjoy the finer things.
Kibo
AUGUST 27, 2021
Today’s customer expects immediate results anytime, anywhere and in any format. As a result, the modern customer journey is now driving an influx of digital transformation across brands of all types. . The digital transformation we are seeing today is a reaction rather than a purposeful strategy. To keep up with today’s always-connected customer, businesses are realizing they must embrace technology to deliver a customer-centric strategy that provides the ultimate customer experience. .
365 Retail
AUGUST 27, 2021
The incoming chief executive of Sports Direct owner Frasers Group could pocket a £100 million shares windfall if he meets a “challenging but achievable” target, the firm has revealed. Frasers said late on Wednesday that 31-year-old Michael Murray – Mike Ashley’s prospective son-in-law, who is set to succeed the retail tycoon in the top job – will be in line for the mammoth award if he more than doubles the group’s share price.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailWire
AUGUST 27, 2021
Gap is hoping to increase customer satisfaction and reduce returns with the acquisition of Drapr, a virtual fitting room technology startup. “Fit is the number one point of friction for customers and, through their advanced 3D technology, Drapr has shown it can help shoppers efficiently find the size and fit they need,” said Sally Gilligan, chief growth transformation officer at Gap. “We plan to leverage Drapr to help Gap Inc. improve the fit experience for our customers and accelera
Retail TouchPoints
AUGUST 27, 2021
As the world reopens in full force amid COVID-19 vaccination efforts, brands seek new ways to turn customers’ in-store experience into something that not only makes them feel safe but keeps them coming back and staying longer. The growing trend of “Russian nesting doll” stores is when larger stores host small outposts for well-known brands. The nested doll, or outpost, brings excitement and new shoppers to a physical shopping experience that needs new energy.
RetailWire
AUGUST 27, 2021
Retailers such as Dick’s Sporting Goods are opening stores and new concepts even as the pandemic continues on in the U.S. Many are finding that properly positioned stores are in fact key to driving sales despite the growing percentage of customers shopping and placing orders online. “The traditional thinking then, mostly outside the organization, was that brick-and-mortar was going to be really hurt by e-commerce, and that we might not need as many stores,” said Bill Grassel, director of r
Retail TouchPoints
AUGUST 27, 2021
Afterpay has launched Afterpay Ads, a suite of advertising products designed to help retailers and brands reach, acquire and activate shoppers across the Afterpay ecosystem. The platform was built for companies looking to grow their base of Gen Z and millennial shoppers. Brands can use Afterpay Ads to place featured ads across the Afterpay app to help amplify merchant promotions, products and offers on a pay-for-performance model.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailWire
AUGUST 27, 2021
Supply chain and related issues along with inflationary pressures took their toll on Big Lots’ business in the second quarter. The retailer said that same-store sales declined 13 percent compared to last year’s pandemic-boosted 31 percent jump. Big Lots posted adjusted earnings of $2.75 a share, well ahead of the $1.12 expected by analysts.
Ecommerce Platforms
AUGUST 27, 2021
Trying to find relevant info on how to build a WordPress website? You're in the right place! In this guide, we take you step-by-step through all the stages of getting a WordPress website built. We cover everything from how the process works at a bird's eye view, to planning your website, the tools required, how to build a WordPress website by using them, and how to put everything together so that you walk out with an optimized site at the end of it.
RetailWire
AUGUST 27, 2021
Dollar Shave Club announced that it has hired Kerry Sullivan as its new chief marketing officer. Ms. Sullivan most recently served as general manager and vice president of marketing at Neutrogena. She succeeds Kristin Harrer, who joined Vans as its global CMO in April.
RetailWire
AUGUST 27, 2021
The U.S. Department of Justice and the Department of Homeland Security have subpoenaed Peloton over the company’s reporting of injuries connected to its treadmills. Peloton is also being invested by the Securities and Exchange Commission.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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