Mon.Apr 11, 2022

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These Six Competencies Raise The Bar For B2B Paid Media Advertising

Forrester eCommerce

B2B organizations should evaluate their paid media advertising maturity across six competencies: advertising strategy, talent and technology, audience savvy, brand/demand interlock, measurement and testing, and creative excellence.

B2B 361
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DSW Plans to Double Sales of Private Label Brands Over Next 5 Years

Retail TouchPoints

DSW parent company Designer Brands, Inc. (DBI) is the latest retailer to turn up the volume on its private label business in hopes of driving long-term growth, saying that it wants to transform from a “retailer to a brand builder.”. The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).

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11 Mistakes Emerging Ecommerce Brands Make and How to Avoid Them

BigCommerce

You have a great idea, a great product and all signs point to your new company moving past being an…

eCommerce 345
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How Conversational AI Keeps Retailers Running Efficiently and Effectively

Retail TouchPoints

In January, at the height of the Omicron surge and in the midst of pandemic-driven supply chain woes, McKinsey & Company published an exploration of the ways in which companies are “vulnerable” to supply chain disruption. Likewise, Deloitte shared its perspective on the evolving employment landscape and how retailers are working to “convert pandemic struggles into strengths.”.

Retail 306
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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10 Steps for Developing an eCommerce Website

Groove

Tips For Developing An eCommerce Website. Developing an eCommerce website takes A LOT of work, so let’s cut to the chase. If your in-house team needs additional help with building a site or you’re interested in learning more about what it takes to develop an eCommerce website, then read on. However, if your team doesn’t have the resources to build a site on their own, don’t worry.

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Alphabet and Walgreens Make First Drone-Based Delivery in Texas

Retail TouchPoints

Wing , the Alphabet drone service, launched its first commercial drone delivery in a major metropolitan area on April 7 by making a delivery from a Walgreens store in the Dallas-Fort Worth area. The delivery marked the official launch of a drone-based delivery program that also will offer ice cream from Blue Bell Creameries , prescription pet medications from easyvet and first aid kits from Texas Health.

Download 290

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Lowe’s Promotes Finance Exec to CFO

Retail TouchPoints

Lowe’s has promoted Brandon Sink to EVP and CFO, effective April 30, 2022. Sink, currently SVP of Retail Finance at the retailer, will replace Dave Denton, who is departing to pursue another opportunity. Sink will work closely with Denton during the transition phase. “Brandon is a highly accomplished executive, and we are excited for him to take on the role of CFO,” said Marvin Ellison, Chairman, President and CEO of Lowe’s in a statement.

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Join Us At CX APAC 2022 To Understand How To Design For Emotion

Forrester eCommerce

Emotion is key to delivering differentiated customer experiences that drive brand loyalty. Join me at CX APAC to learn more.

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How SmileDirectClub Connects the Dots Among SmileShops, Retailer Partnerships and Telehealth

Retail TouchPoints

As SmileDirectClub navigates its return to brick-and-mortar SmileShops, the company also is seeking to become more than just a source for direct-to-consumer teledentistry and teeth straightening. The company is investing in reaching shoppers outside of the traditional smile-aligner target through the gateway of its oral care products that are available through partnerships with major retailers.

Retail 278
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Better Understand The Tech Labor Market To Unlock Your Labor Strategy

Forrester eCommerce

Given fierce competition for tech talent, organizations need to think creatively to gain an edge.

Marketing 195
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Three-Tier Pricing Strategy for SaaS: Is It Still Ideal?

FastSpring

What’s the ideal number of subscription tiers for a SaaS company? Studies have found that three is the most common number, but is it the most optimal? That’s not what we found when we studied the pricing plans of 50 best-in-class SaaS companies for our 2022 pricing pages report. From Zero to 23 Plans, Best-in-Class SaaS Companies Customize Their Subscription Options.

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Zoho Desk Review (Apr 2022): A Complete Guide

Ecommerce Platforms

In this Zoho Desk review, we’re looking specifically at one of the most powerful features offered by the Zoho ecosystem. Known around the globe for its convenient and reliable SaaS solutions, Zoho is one of the market leaders in the sales landscape today. Zoho Desk is just one element in a comprehensive suite of tools from the Zoho brand, but it’s one of the most popular.

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What We Often Get Wrong About E-Commerce—And Why It Matters

Steve Dennis

When it comes to the vast and complex world of retail, nothing in the past three decades has been more disruptive than the advent and wide-spread adoption of online shopping. Yet, the e-commerce of today is often vastly different from what began to re-define the industry in the late 1990’s. Tired narratives of a “retail apocalypse” and the notion that e-commerce’s gain automatically comes at the expense of brick & mortar are not only factually incorrect, they can imply actions that make litt

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Best Fulfillment Centers in Texas (Specifically Dallas)

Ecommerce Platforms

Everything is bigger in Texas, so it makes sense that ecommerce warehousing, distribution, and fulfillment have become commonplace in the Lone Star state. Not only is there an incredible amount of space for fulfillment companies to set up warehouses in Texas, but the state has its benefits when it comes to taxes and real estate costs. If you’re looking for the best fulfillment centers in Texas, this is the place for you, as we outline the top 5 fulfillment companies in Texas cities like Dallas,

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Want to Grow? Try These 6 Emerging Global Marketplaces

ChannelAdvisor

ChannelAdvisor supports more than 300 marketplaces globally. But if you’re like us, you’re always looking for more! Emerging marketplaces provide a way to get your products in front of more audiences in a targeted way. . We recently hosted two webinars detailing six emerging marketplaces in North America and Europe that offer simple setup, manageable partner requirements and immense potential.

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Amazon Fresh deepens its focus on Just Walk Out technology

RetailDive

The company's newly opened supermarket in Fairfax, Virginia, has Amazon's checkout-free system, as will three more stores planned for nearby locations in the state.

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Want to Grow? Try These 6 Emerging Global Marketplaces

ChannelAdvisor

ChannelAdvisor supports more than 300 marketplaces globally. But if you’re like us, you’re always looking for more! Emerging marketplaces provide a way to get your products in front of more audiences in a targeted way. . We recently hosted two webinars detailing six emerging marketplaces in North America and Europe that offer simple setup, manageable partner requirements and immense potential.

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Etsy sellers strike over transaction fee hike

RetailDive

Thousands of the marketplace's sellers are suspending their accounts, urging a boycott and demanding other changes as a 30% increase takes effect Monday.

Other 98
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How to Segment Your Customers

Omniconvert

Learn how to segment your customers based on the buying patterns you identify so you can communicate more effectively. The post How to Segment Your Customers appeared first on Omniconvert Ecommerce Growth Blog.

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Lowe's CFO to exit

RetailDive

Dave Denton, who's been in the role since 2018, will become the CFO at Pfizer. Lowe's senior vice president of retail finance, Brandon Sink, will succeed Denton.

Retail 100
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Factors That Influence the Push Notification Delivery Rates on Android Devices

Digital Doughnut

Push notifications have emerged as a great tool for marketers. It helps them to speak to consumers instantly; however, not without challenges. This article is all about challenges in deliverability of push notifications and effective solutions.

Article 59
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Social commerce: 5 ways to capitalize on a $1.2 trillion opportunity

RetailDive

As social commerce platforms become more robust, retail brands must focus on developing a strategy that's fit for their business.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Four Media Data Challenges for Advertisers to Crack in 2022

Digital Doughnut

Recent global uncertainty —including the pandemic, cost of living increases, and war threats in Europe — is pushing us all to our limits, in ways we never expected. In the world of advertising and beyond, agility and efficiency have become key, and, quite rightly, this shows no sign of changing.

B2B 59
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Drew Barrymore invests in Grove Collaborative

RetailDive

Barrymore will inform the company's product development and serve as a global brand and sustainability advocate as it prepares to go public.

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Google automates wherever it can

RetailWire

Kristin Reinke, vice president and head of finance at Google, sees automation as key to optimizing her group’s performance. “Anything that can be automated, we strive to automate,” she said, “There’s so much judgment that is required as a finance organization, and that’s something that you can’t automate, but you can automate the more routine activities of a finance organization by giving them these tools.

Article 52
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American Eagle touts Quiet Logistics deal as 'the anti-Amazon'

RetailDive

The acquisition has contributed to an approximately 35% reduction in delivery times, executives said on an earnings call.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Amazon tries to cut product return losses

RetailWire

Amazon.com is looking to cut its losses when it comes to product returns. “We encourage a second life on all of the products that we receive back,” said Cherris Armour, Amazon’s head of North American returns. “And that comes in the form of selling the majority of the items that we do receive. They are resold as new and used, or they go back to the seller or supplier, or we donate them.

Article 52
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Why superior customer support is intrinsic to sustainable brand success

RetailDive

Research from omnichannel communications leader, Mitto, reveals the secret to sustainable success.

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Rising prices could put fish and chip shops out of business

RetailWire

Prices for fish and chips have jumped with Russia’s invasion of Ukraine, and that has put off many UK consumers. As many as 3,000 of Britain’s 10,000 fish and chips shops may go out of business as a result.

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Walmart opening 5 health 'superstores' in delayed Florida launch

RetailDive

The Florida locations add to its footprint of 20 centers currently operational in Arkansas, Georgia and Illinois.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib