Digital Doughnut
MARCH 17, 2023
In today's highly competitive business environment, it has become increasingly important for organizations to streamline their marketing, sales, and customer service processes. Converging these functions can help businesses improve overall efficiency, reduce costs, increase revenue, and enhance customer satisfaction.
Forrester eCommerce
MARCH 17, 2023
Marketing Operations must rationalize revenue technology by removing point solutions to both reduce costs and achieve customer experience goals.
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Retail TouchPoints
MARCH 17, 2023
The first currency goes back to 3000 B.C. when the world’s earliest civilization developed in Mesopotamia. The retail store, on the other hand, appeared further down the road in ancient Greece, where merchants sold goods in the Agora city center. Thousands of years later, in 2009, the market for digital assets arose. As these digital assets became prevalent, so did fraud.
My Wife Quit Her Job
MARCH 17, 2023
Selling books online can make a great side hustle or full-time business, and Amazon is one of the best ecommerce platforms you can use to sell books. Amazon started as an online bookstore, so they know a thing or two about the book business. In this post, I show you how to sell books on Amazon and share my best practices and tips for success. The post How To Sell Books On Amazon: A Step-By-Step Guide appeared first on MyWifeQuitHerJob.com.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
MARCH 17, 2023
Society is changing rapidly, and retail needs to evolve just as rapidly to keep up, according to the Buying Into Better: The Future of the Consumer Industry report by Deloitte. The headline is that retailers can’t just invest in outside programs or initiatives that focus on diversity and sustainability — changing demographics and customer demands must be addressed at the very foundation of the business.
Forrester eCommerce
MARCH 17, 2023
It is critical for marketers and customer experience pros to align their respective metrics with shared business metrics. Use customer lifetime value alignment to achieve this.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Forrester eCommerce
MARCH 17, 2023
With enterprises migrating to digital business models, there is immense demand on your content teams to produce highly dynamic, engaging and interactive content, while strictly managing spend.
Retail TouchPoints
MARCH 17, 2023
REI has hired Apple Musni as its new Chief People Officer, effective March 20, and promoted two executives to leadership positions: Chris Speyer has been named SVP and Chief Merchandising Officer, and Isabelle Portilla has been promoted to VP, Co-op Brands, effective immediately. Musni, most recently VP for Field People Experience and Recruiting at Chipotle , will be responsible for the full expression of REI’s people-first strategy, leading the teams shaping the retailer’s compensation and bene
Forrester eCommerce
MARCH 17, 2023
Our new commerce search landscape report publishes in just a few weeks. It features a long list of vendors and illustrates the functions and use cases that digital businesses can expect from them. I am thrilled to announce that our Forrester Wave™ evaluation analyzing this market will follow this year, covering the latest major commerce tech spin-off market!
Retail TouchPoints
MARCH 17, 2023
Beauty brand Glossier has expanded its all-women leadership team with three C-suite appointments, including the promotions of Marie Suter to Chief Creative Director and Kleo Mack to Chief Marketing Officer, as well as the hiring of former Chanel executive Chitra Balireddi as Chief Commercial Officer. Suter joined Glossier in 2018 and has been behind much of Glossier’s brand and aesthetic work since, including a host of marketing campaigns and the brand’s recently opened SoHo flagship.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Forrester eCommerce
MARCH 17, 2023
Sadly, the world of AI has moved from ethics washing to ethics squashing. Microsoft recently laid off its entire ethics and society team. The team was responsible for transforming the principles created by Microsoft’s Office of Responsible AI into consistent rules and practices.
Retail TouchPoints
MARCH 17, 2023
Mattress retail conglomerate Serta Simmons Bedding (SSB) — the owner of brands including Serta , Simmons , Beautyrest and Tuft & Needle — is working to transform its supply chain planning capabilities through a new partnership with Blue Yonder. By integrating Blue Yonder’s SaaS-based Integrated Demand and Supply Planning solutions into its existing Advanced Planning System (APS), SSB hopes to improve its manufacturing efficiency and better meet customer demand.
Forrester eCommerce
MARCH 17, 2023
It’s been a week of generative AI showing up in everything, everywhere, all at once. From GPT-4’s arrival, to the announcement of generative AI tools coming to Google Workspace, Microsoft 365, and three major CRM solutions, the AI news cycle just won’t stop.
365 Retail
MARCH 17, 2023
Yodel, the UK independent parcel carrier, has announced plans to open a new depot in Longford, Coventry. The company’s sustained growth has led to the need for additional capacity, and the new facility, covering over 6.5 acres of land and at almost 135,000 sq. ft, could process and deliver up to 50,000 parcels per day at peak. This represents a 28% increase in output from the Leamington Spa depot, making it the largest within the Yodel property estate.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Forrester eCommerce
MARCH 17, 2023
Despite heavy investment in tech, many B2B organizations struggle to show related business impact due to implementation, integration and adoption issues. It’s time for revenue technology management to be elevated as a strategic capability to drive sustainable business value from tech.
Digital Doughnut
MARCH 17, 2023
Apparel and footwear account for a whopping 46% of returns, which - although a convenient option for consumers - is a growing trend that’s significantly impacting the environment. Could AR-enabled personalisation be the answer? Matthew Klimpke, CEO and Co-Founder of Vyking.io, discusses.
RetailDive
MARCH 17, 2023
The e-commerce company, which sells bulk-sized pantry items and runs a fresh grocery delivery business in the New York City area, is facing tension with lenders amid a tightening cash position.
iVend
MARCH 17, 2023
Ask any retailer and they’ll tell you that an enhanced customer experience is at the top of their ‘must do’ list. Improving customer experience is the key to winning new customers, keeping existing ones happy and bumping up revenue and profit. iVend Reporting & Analytics Data and customer experience go hand in hand. iVend helps retailers analyse data for an enhanced customer experience.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
MARCH 17, 2023
The department store will have in-store activations, customer experiences and exclusive products from the brand, while the confection’s list of partners grows.
Kibo
MARCH 17, 2023
Today’s customer requires greater agility than ever before — they want faster, cheaper, and more accurate delivery options. Expectations for delivery times continue to shrink. According to McKinsey & Co., 90% of consumers view 2-3 day shipping as a baseline expectation. At the same time, costs continue to increase. There has been a four times increase in hourly wage growth compared to prepandemic levels.
RetailDive
MARCH 17, 2023
The Maine outdoor retailer, best known for its iconic boots, plans to expand inclusive sizing after seeing sales rise 15% in that segment.
Smile.io
MARCH 17, 2023
Referrals are happening everywhere all the time. Whether it’s asking a friend for a recommendation or using a referral code from your favorite micro-influencer, referrals happen even when we don’t think about it. Some of our favorite products that we buy come from being referred to us by friends or family, but why do we do that? Turns out there is a psychological explanation for the effectiveness of a referral program, and even a few tricks you can use to bolster your own.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
MARCH 17, 2023
The retailer plans to sustain its store opening momentum, with more than 1,000 new locations planned this year.
365 Retail
MARCH 17, 2023
Consumers say retailers shouldn’t ban serial returners from shopping with them, suggesting that those who return the most are often the most valuable, highest spending customers to the retailer, according to new research from the Retail Technology Show , taking place on 26 & 27 April 2023 at London’s Olympia. Original research of over 1,000 UK shoppers by Retail Technology Show revealed that the average UK shopper now returns 15% of the total number of items they buy online, rising to 20% fo
RetailDive
MARCH 17, 2023
The brand initially launched in 2021, aiming to tackle consumers’ entire skin care regimes. Now, it’s prioritizing one product at a time.
365 Retail
MARCH 17, 2023
Two thirds (64%) of customers will leave a negative review when their delivery is delayed or they receive an unsatisfactory response to a “where is my order” (WISMO) query, highlighting the critical role of real-time post-purchase delivery information and customer communication in avoiding potentially damaging negative online reviews. Original research of 1,000 UK consumers in the Last Mile Delivery: What consumers want in 2023 and how retailers can take control report, conducted in partnership
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailDive
MARCH 17, 2023
Clean Beauty at Walmart includes products formulated without more than 1,200 ingredients and will expand over time.
365 Retail
MARCH 17, 2023
PPDS , the exclusive global provider of Philips digital signage, interactive displays, direct view LED and professional TV products, is excited to announce its range of direct view LED and digital signage solutions have been selected to create new, highly immersive and emotive shopping experiences for visitors inside Jack Wolfskin’s flagship store in Frankfurt.
RetailDive
MARCH 17, 2023
The retailer also announced the internal promotions of a new chief merchandising officer and a vice president of Co-op Brands.
RetailWire
MARCH 17, 2023
Large corporations think it’s unfair that they are held to account when uppliers skirt labor laws and hire child workers to fill low-paid and often dangerous jobs. The very leverage these companies have over suppliers makes them the logical choice for making sure vendors operate within the law.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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