Forrester eCommerce
MAY 24, 2022
As organizations continue efforts to perpetually reduce costs, knowledge worker productivity becomes a key focus. Specifically this means giving knowledge workers the ability to work on their own without assistance from other knowledge workers. Done well, this is autonomy. Done poorly, it can be difficult to know what to do, how to do it, and […].
Retail TouchPoints
MAY 24, 2022
Livestreaming platform Firework has secured $150 million in Series B financing led by SoftBank Vision Fund 2 , bringing its total funding to-date to more than $235 million. Brands, retailers and marketplaces are increasingly using shoppable live-video events to promote products and raise brand awareness, with Coresight Research projecting that livestreaming in the U.S. market will more than triple by 2024 to reach $35 billion.
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Forrester eCommerce
MAY 24, 2022
The flurry of changes in the advertising and marketing ecosystem driven by cookie and ID deprecation, rising walled gardens, and privacy-preserving measures, has B2C marketers scrambling for solutions to help them develop data-driven marketing strategies. Amidst all the changes in the ad ecosystem, we are seeing the emergence of a new tool with the promise […].
Retail TouchPoints
MAY 24, 2022
Retail is just like any other business category — a buzzword symbolizing an abstract concept gains traction, and the excitement takes over before there’s actually time to use that word in a sentence. Essentially, we lack a couple of concrete examples of how that idea could play out for brands in a winning way. The issue with a buzzword becoming something more is that often, the term is too squishy — it’s introduced in a vague way across the industry, and thought leaders end up all discussing it
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
MAY 24, 2022
Across industries and audience demographics, conversational interfaces and the interactions they support are becoming embedded in the B2B digital experience as buyers and customers continue to show preference for self-guided interactions at each stage of their journeys. The ability to reach, engage, and enable empowered B2B audiences—whether buyer, customer, or employee—means something different to every […].
Retail TouchPoints
MAY 24, 2022
British retailer Asda is enhancing its end-to-end supply chain and retail operations by partnering with Blue Yonder to improve order management. Asda, which operates 640 stores including supercenters, superstores and supermarkets, also will work with Bringg to upgrade its fulfillment capabilities. These investments align with the company’s intentions to strengthen its omnichannel strategy and a three-year plan to invest $1.3 billion into its supply chain , which were outlined when investors the
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Retail TouchPoints
MAY 24, 2022
In response to the ongoing conflict in Ukraine, Starbucks has announced that it will leave the Russian market and close all 130 stores located in the country. In a statement made May 23, 2022, Starbucks’ CEO Kevin Johnson noted that the company will support its nearly 2,000 associates in Russia with six months of pay and job search assistance. Starbucks entered the Russian market in 2007 and its franchises in the country are operated by Kuwait-based Alshaya Group.
Forrester eCommerce
MAY 24, 2022
After two years of working and connecting with our colleagues and peers remotely, we are so excited to bring our B2B Summit APAC event back to Singapore. Our analyst teams have been working intensely to stand up an agenda that is relevant and unique to our APAC clients, addressing the most pressing issues we hear […].
Retail TouchPoints
MAY 24, 2022
Walmart is expanding its deals with two tech partners, upping the ante in delivery and warehouse automation. DroneUp will broaden its drone delivery network to 34 sites, allowing Walmart to reach upwards of 4 million customers; and Symbotic robotics will be implemented at all 42 of Walmart’s regional distribution centers (DCs), up from the previous commitment of 25 DCs. .
Forrester eCommerce
MAY 24, 2022
ESG can mean different things depending on who's saying it and the context in which it's said. In this first of a series of blog posts on ESG, we explore what it is and its significance to businesses.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Ecommerce Platforms
MAY 24, 2022
Dropshipping is one of the most popular eCommerce fulfillment models in 2022, and it’s only predicted to continue expanding. Dropshipping is the fulfillment model for nearly one-third of online stores and is anticipated to achieve a CAGR of 28.8% from 2019 to 2025. For the uninitiated, drop shipping enables new and established sellers alike to extend their product inventory without making any initial investments or storing bulky products in their own facilities.
Forrester eCommerce
MAY 24, 2022
Brands are funneling more dollars into “performance” channels in pursuit of maximum return on advertising spend. According to Forrester’s Marketing Survey, 2022, more than 60% of B2C marketing decision-makers plan to increase their paid media investments in “performance” channels such as search, social, and online video. But the way that consumers buy is changing, and […].
365 Retail
MAY 24, 2022
The Range and TV shopping channel, Ideal World TV will launch The Range TV this weekend as they look to win the battle for consumer attention both in-store and on screens with a unique retailer-shopping-channel partnership. Ideal World TV will provide studio space for The Range to install a full ‘store-in-studio’, livestreaming the retailer’s video content on popular social media platforms such as TikTok, Instagram and YouTube – as well as broadcasting on Ideal World’s own TV shopping chan
Salsify
MAY 24, 2022
"Night of the Living Dead." "Resident Evil." "28 Days Later." If you think zombies are only scary in movies, consider what they'll do to your online sales.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
MAY 24, 2022
Johnson & Johnson exec Meghan Davis is taking the reins months after consumer products giant Kimberly-Clark bought a majority stake in the brand.
Steve Dennis
MAY 24, 2022
Warby Parker’s disappointing earnings report is just more evidence of what I call the profitless prosperity of disruptor brands. They join a growing list of retail innovators that are posting strongly growing revenues while their profits continue to worsen. Given that Warby is among the biggest and most mature DNVB’s (digitally native vertical brands) one would expect profit margins to be improving, rather than headed in the opposite direction.
RetailDive
MAY 24, 2022
From Warby Parker and Allbirds to Outdoor Voices and Glossier, Georgetown has become the destination of choice for many digitally native brands.
SheerID
MAY 24, 2022
SheerID CMO Sai Koppala shares his advice on how to incorporate zero-party data into your marketing strategy as third-party cookies phase out.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
MAY 24, 2022
The announcement continues a race between major fashion houses LVMH and Kering as both expand into crypto and the metaverse.
RETAIL MANAGEMENT SOFTWARE
MAY 24, 2022
The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. However, strong headwinds threaten continued growth as retail businesses face ongoing disruption from the pandemic, supply chain challenges, and climate change. Digital marketing can play a key role in achieving success under these conditions.
RetailDive
MAY 24, 2022
Kyle Leahy, who joined the DTC beauty brand last year as chief commercial officer, is taking the reins.
Liveintent
MAY 24, 2022
“Putting people first” isn’t just a catchy tagline. It’s a mission statement that’s baked into each company policy, diversity initiative, and employee engagement program. That’s why LiveIntent was named in Inc.’s Best Places to Work in 2022 list. “We invest heavily in creating a suite of perks and benefits to support people and help them live their best work life,” said Abby Hamilton, chief people officer at LiveIntent. “People want to
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
MAY 24, 2022
The brand continues to enter new product categories as startup and established jewelry retailers vie for capital and market share.
Ecommerce Guru
MAY 24, 2022
Grocery shopping is an unavoidable monotonous task, but have you ever thought of eliminating it? Are you crawling on edge to find solutions on how to do it? No need to worry because you are at the right place. Now, you can order groceries online from some of the best online grocery stores with just a click on your screen. Yes, it is a simple and relaxing task.
RetailDive
MAY 24, 2022
The pet category has been resilient in times of economic uncertainty. That could help Petco as consumers pull back on discretionary spending.
RetailWire
MAY 24, 2022
Starbucks has made the decision to permanently close its business in Russia after 15 years operating in the country. The coffee giant is shuttering all 130 coffee shops that operated in Russia prior to that country’s attack on Ukraine.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailDive
MAY 24, 2022
Inflation, the end of stimulus and a return to experience spending hurt sales at the retailer — but it could have been worse.
RetailWire
MAY 24, 2022
Chief information officers at Carhartt, Walgreens and other companies are focusing their tech investments on increasing efficiency and cutting costs throughout the supply chain. “When budgets are under significant scrutiny, companies tend to place more emphasis on shorter-term solutions that can drive efficiency and productivity,” said Juan Perez, chief information officer at Salesforce.
Korona
MAY 24, 2022
Mother’s Day is one of those moments when retailers experience a surge in sales and do everything they can to maximize sales before the summer months. According to the annual survey released by the National Retail Federation, Mother’s Day spending was expected to reach a record $31.7 billion this year , an increase of $3.6 billion over 2021. .
Digital Doughnut
MAY 24, 2022
Enterprises need robust data management capabilities to make better business decisions, improve operational efficiency, and drive superior customer experience (CX). This is where master data management (MDM) comes into the picture. A sound MDM strategy is the hallmark of success for businesses across industries. The article talks about five pillars of a successful MDM strategy.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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