Mon.Jun 08, 2020

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A Small Victory For Securing The US Bulk Power System

Forrester eCommerce

It is long overdue to secure the United States’ bulk power system supply chain. As early as 2007, researchers demonstrated how digitization of power systems introduces vulnerabilities that can cause physical damage. In 2015, intruders, likely sponsored or directed by the Russian government and known colloquially by the name Sandworm, breached multiple Ukrainian electric utilities and shut off power for hundreds of thousands of […].

Supplies 276
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Simple Marketing Strategies for Enterprise Business Success

BigCommerce

Your marketing strategy is a key piece of your business’ future financial success.

Marketing 371
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No longer a Needle In A Haystack: Find Your Next Customers With Look-alike Modeling

Optimizely

If you’re a marketer, here are the questions that probably keep you awake at night: How do I find and isolate the right buyers that I want to sell to, out of a sea of thousands? How should I introduce my brand and my products to them? How do I convert them? The answers lie with your Customer Data Platform (CDP). Your CDP is the most essential part of your tech stack, designed to centralize all of your customer data, all of their their events and all of their interactions with your brand.

Customer 195
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As Contactless Payment Use Grows, Here?s What Consumers Need To Know About Fraud Prevention

Retail TouchPoints

Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. shoppers and retailers during the pandemic, because the coronavirus can stay viable on many surfaces for hours or even days. Waving an NFC-enabled card or smartphone over a terminal instead of touching it can reduce the risk of picking up the virus along with groceries and cleaning supplies.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Please don't touch: The future of experiential retail in the era of coronavirus

RetailDive

In the short term, brands have been moving online to engage consumers, but with stores reopening, retailers will have to shift away from or reimagine high-touch services.

Retail 145
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JCPenney Identifies 154 Stores Slated For Permanent Shutdown

Retail TouchPoints

On June 12, JCPenney will begin permanent closures of 154 stores, “following a comprehensive evaluation of its retail footprint and a careful analysis of store performance and future strategic fit for the company,” the retailer announced. This first phase of closures is expected to take 10 to 16 weeks to complete. Additional rounds of closings will launch in the coming weeks.

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Exclusive CEO Q&A: How Hand & Stone Massage Kept Growth Going Even During Shutdowns

Retail TouchPoints

Apparently, growth is a hard habit to break — even when a pandemic forces the shutdown of every one of your 465 locations. Hand & Stone Massage And Facial Spa is the kind of high-touch business that you’d expect to be paralyzed by COVID-19. Instead, the franchise operation, which had been opening 50+ locations per year and had been on track to open 55 units in 2020, has been able to: Keep 70% of customer memberships active during the shutdown with a combination of communications and promotio

Gifts 184
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More Horizon convictions referred to Court of Appeal

TalkingRetail

The Criminal Cases Review Commission has referred another eight postmaster Horizon convictions to the Court of Appeal, bringing the total to 47 referrals. The faulty Horizon IT system caused significant variations in many subpostmasters’ accounts that led to hundreds having their contracts terminated by the Post Office, being forced into ‘paying back’ thousands in shortfalls.

Reference 106
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Better Retailer-Supplier Collaboration Impacts 20% Of Revenue For Each

Retail TouchPoints

A large majority of global grocery/CPG retailers and suppliers report that collaborations between the two parties have improved during the past two years, according to a new Coresight Research report titled “ Winning with Retailer-Supplier Collaboration in Grocery and Drug Retail.” The report calculates the impact of business operations improvements stemming from these better collaborations at approximately 20% of total revenues for both suppliers and retailers.

Retail 177
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Covid-19 changing consumers technology demands

TalkingRetail

More than 20% of consumers, around 13 million adults, would like to have the ability to place orders online for delivery from their local c-store, new research reveals. TWC’s research, ‘Forging a New Future in Convenience Retail – New Age Digital’, found a further 22% saying they would like to see their local retailer offering. This story continues at Covid-19 changing consumers technology demands.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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May E-Commerce Sales Up 81%, But Total 2020 Retail Sales Still Expected To Drop 10.5%

Retail TouchPoints

Brick-and-mortar stores are beginning to reopen in some geographies, but e-Commerce is still riding high: online retail transactions grew 81% year-over-year in May, led by sportswear and sporting goods ( 216% ), housewares and DIY supplies ( 190% ) and gaming ( 84% ), according to ACI Worldwide. The robust month will contribute heavily to eMarketer ’s projected 18% e-Commerce growth for the year — despite a projected 10.5% drop in overall retail sales.

eCommerce 177
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How to Meet New Consumer Demands With a Digital Shelf Refresh | Salsify

Salsify

The COVID-19 pandemic fundamentally altered how brands attract, engage, and sell to consumers — seemingly overnight. Gone are investments in almost all “physical” forms of marketing, including out-of-home advertising, event promotions, and in-store displays.

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Sunday trading deregulation would be ?slap in the face? for key workers

TalkingRetail

Usdaw has written to business secretary Alok Sharma condemning the government for not responding to the union’s concerns about Sunday trading deregulation and failing to provide a proper strategy to help the retail industry. The letter, from Usdaw general secretary Paddy Lillis, says: “Usdaw members and their colleagues have been working throughout this crisis keeping.

Retail 89
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5-Step Digital Shelf Refresh: How to Meet New Consumer Demands | Salsify

Salsify

The COVID-19 pandemic fundamentally altered how brands attract, engage, and sell to consumers — seemingly overnight. Gone are investments in almost all “physical” forms of marketing, including out-of-home advertising, event promotions, and in-store displays.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Republic Technologies launches counter unit for menthol filters

TalkingRetail

Republic Technologies has introduced a countertop display unit to enable retailers to increase the visibility of its range of Swan menthol filters. The card units, which hold five packets of each Swan menthol variant, are being made available to convenience stores on a limited basis initially. Gavin Anderson, general sales manager at Republic Technologies, said: This story continues at Republic Technologies launches counter unit for menthol filters.

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Gap to shutter Hill City brand

RetailDive

The men's athletics brand was built in the image of Athleta, but COVID-19 forced the company "to ruthlessly prioritize and reduce operating expenses.

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Mondel?z International extends Freddo Treasures range

TalkingRetail

Mondel?z International has launched a new series of Cadbury Dairy Milk Freddo Treasures. The Space series features a new space-themed design on-pack and on supporting POS to ensure it stands out from the first Freddo Treasures series, Hunters, which hit shelves in January 2019. The Space series includes new games and characters. Cadbury Dairy Milk. This story continues at Mondel?

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Offense Vs. Defense: Digital Marketing Strategies to Thrive in the New E-Commerce Landscape

ChannelAdvisor

The COVID-19 pandemic has thrown everything — across almost every industry — up in the air. E-commerce has always been a fast-paced, competitive industry, dominated by a handful of juggernauts, and digital marketing is a critical component for all brands to compete in this world. But consumer behavior and demand have shifted so rapidly and become unpredictable since early March.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Consumer confidence at one of the lowest levels on record

TalkingRetail

Shopper confidence remains at one of the lowest levels on record, new research reveals. The IGD Shopper Confidence Index in May 2020 remains low at -10 which, despite its negative position, is the first time the figure has stayed at the same level as previous months. Expected financial confidence has increased by two points to. This story continues at Consumer confidence at one of the lowest levels on record.

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Reuters: Sycamore Partners in early acquisition talks with J.C. Penney

RetailDive

With the bankrupt department store chain's fate in the air, a private equity deal could save it from liquidation if Penney can't forge a plan with lenders.

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Weetabix Protein launches digital campaign

TalkingRetail

Weetabix is launching two new digital-only adverts to increase awareness of its Protein portfolio and tap into the growing number of people going online for fitness activities. The two adverts will run on YouTube and Facebook for four weeks from 8 June, reaching more than nine million adults in the UK. The adverts target the. This story continues at Weetabix Protein launches digital campaign.

Retail 71
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Ascena Retail Group and Brooks Brothers edge toward bankruptcy filings

RetailWire

Ascena Retail Group, the parent company of Anne Taylor, Catherine’s and Lane Bryant, and Brooks Brothers are two retailers expected for file for bankruptcy protection as the companies have seen their sales and profits fall off with store closures due to the novel coronavirus outbreak.

Retail 72
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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What's Victoria's Secret's next move?

RetailDive

The lingerie brand faces a new set of obstacles, including a lawsuit and a flailing U.K. operation. And it may have to get a lot smaller.

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PayPoint unveils tie-up with Housing Quality Network

TalkingRetail

PayPoint has agreed a new partnership with the Housing Quality Network (HQN), which provides advice, tailored support and training to housing associations and councils across the UK. The collaboration means that PayPoint will offer its digital payment solution, MultiPay, to key decision-makers in the housing market. In addition, through HQN, housing associations will be able.

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Facebook researchers detail progress in contextual chatbots for shopping

RetailDive

Exploring conversational shopping suggests the company still sees potential for the tech to support commerce, a key focus area as it looks to diversify revenue.

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Neiman Marcus employees paint messages of hope

RetailWire

Neiman Marcus employees, students from Booker T. Washington High School and artists from the community joined together to paint messages of love, peace and solidarity with people protesting racial inequality in Dallas and other cities and towns across the nation. Their canvas was 20 boarded-up windows at the retailer’s store in downtown Dallas.

Other 59
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Instacart partnership boosts e-commerce for independent grocers

RetailDive

A deal with C&S Wholesale Grocers will offer services, including same-day delivery, to more than 3,000 local grocers supplied by the wholesaler.

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Latina and black women hit hardest economically by downturn

RetailWire

Nearly 20 percent of Hispanic women and 17.5 percent of black women were unemployed in May, substantially higher than 13.6 percent of white women. White men, at 11.3 percent, were affected least by job losses in May, while black men (16 percent) and Hispanic men (15.5 percent) were more likely to be without jobs.

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American Eagle claims nearly 2B impressions on TikTok campaign for Aerie

RetailDive

A newcomer to the platform, Aerie worked with top influencers like Charli D'Amelio, supporting a boost to its parent company's digital sales.

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Non-essential retailers to reopen today in NYC

RetailWire

New York City is allowing non-essential retail businesses to reopen today beginning with curbside and in-store pickup. Kim Capone Gallagher, who operates five Lu Bella Boutiques, in Brooklyn, Queens and Staten Island, said someone reported her to the city because a line formed outside one of her stores. The police stopped by but did not ticket her and she has since made adjustments to handle curbside pickup safely.

Retail 63
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio