Forrester eCommerce
SEPTEMBER 17, 2020
Amid unprecedented uncertainty lies vast opportunity for B2B leaders. Monica Behncke, Vice President, SiriusDecisions Research, explains in her introduction to Forrester’s SiriusDecisions 2021 Planning Assumptions.
Kissmetrics
SEPTEMBER 17, 2020
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. In a world filled with different web hosting options, VPS hosting has become a popular choice for websites in various categories. Upgrading to a virtual private server (VPS for short) will drastically improve your site performance if you’re currently on a shared hosting plan.
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Forrester eCommerce
SEPTEMBER 17, 2020
This week, we released a report on the state of the practice of DEI: diversity, equity, and inclusion (see “The Business Of Belonging: How Equity For Employees Drives Equity For Your Brand“). In the course of the research, we interviewed a cross section of practitioners, including chief diversity officers (CDOs), researchers, consultants, and experts in […].
Kissmetrics
SEPTEMBER 17, 2020
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. The best VoIP phone services create exceptional customer experiences. And exceptional customer experiences work wonders for your bottom line. Imagine this: a potential customer calls the sales number listed on your website. Six states away, a personal cell phone rings.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
SEPTEMBER 17, 2020
Forrester recently explored changes in how consumers buy products and services. The relationship between consumers and businesses is undergoing a multifaceted transformation based on four factors: the economic impact of marketplaces, next-generation product experiences, consumers’ perception of brand values, and brands’ adoptions of business models.
Kissmetrics
SEPTEMBER 17, 2020
It’s hard to believe Instagram started in 2010. It has turned into a marketing powerhouse. There are 1 billion monthly active Instagram users , and more than half of them use the platform every day. US businesses also love the social channel, and about 71% use it to connect with their market. While Instagram isn’t the biggest social media platform (that spot belongs to Facebook ), it’s still the most impactful influencer marketing channel.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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BigCommerce
SEPTEMBER 17, 2020
Have you tried to catch a Pokémon lately? Or experimented with silly Snapchat filters?
Retail TouchPoints
SEPTEMBER 17, 2020
In the wake of COVID-19, store hours and services can be unpredictable, making it difficult for customers to keep up. Torrid is using the LiveMap feature from email solution provider Liveclicker to prevent confusion for customers on its email list, automatically providing up-to-date and personalized information on whether their local stores are closed, open, or open solely for curbside pickup.
lateshipment
SEPTEMBER 17, 2020
Introduction. It isn’t surprising that the Coronavirus pandemic has brought the global economy to its knees. According to a World Bank report, the global economy is in the worst recession since World War 2. Such is the toll the COVID-19 pandemic has exacted. More importantly, official World Health Organization statistics suggest that globally over nine hundred thousand people have succumbed to COVID-19’s cold hands.
Retail TouchPoints
SEPTEMBER 17, 2020
Capgemini offers the Smart Store Guide, a solution that helps retailers provide a rich customer experience for all shoppers. The Guide is powered by computer vision and voice recognition, and it can help shoppers navigate a pre-planned shopping list by recommending the best route and offering product information in real time. The solution was designed in partnership with Intel and seeks to help shoppers plan their visit from anywhere using a voice interface.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
FastSpring
SEPTEMBER 17, 2020
Following the success of the Pressing Matters podcast episode featuring FastSpring Seller, Nelio, we met up with Jack McConnell and Iain Poulson again to chat about WordPress plugins. Tune in to the latest episode where Jack and Iain chatted with our Solutions Architect, Jon Tewes, about how FastSpring’s WordPress plugin can integrate with other businesses’ WordPress websites.
Retail TouchPoints
SEPTEMBER 17, 2020
The star-crossed acquisition of Tiffany & Co. by luxury giant LVMH Moët Hennessy Louis Vuitton has gone to its next level of legal wrangling between the two companies. Tiffany has filed a motion to expedite its lawsuit over LVMH’s attempt to pull out of the deal. LVMH is seeking to delay the current Sept. 21 hearing date by six to seven months , which Tiffany claims is an “attempt to run out the clock to avoid fulfilling its obligations under the merger agreement.”.
TalkingRetail
SEPTEMBER 17, 2020
Cheese brand Pilgrims Choice is launching Megablock – a new packaging that saves more than 40% of plastic per pack of Pilgrims Choice. Pilgrims Choice Megablock will be available from October in 300g, 350g, and 550g packs in shelf-ready packaging, which the brand said will help achieve a total packaging saving on 110 tonnes, with.
Retail TouchPoints
SEPTEMBER 17, 2020
Retail sales continued their gradual improvement in August, rising 0.6% seasonally adjusted from July and 2.6% year-over-year, according to Census Bureau data. The monthly increase is down slightly from the 0.9% growth seen in July, but still shows the industry gaining upward momentum after its lows earlier this year. In comparison, the National Retail Federation’s calculations , which exclude automobile dealers, gasoline stations and restaurants, showed August sales up 0.1% seasonally adjusted
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
TalkingRetail
SEPTEMBER 17, 2020
Dairy company Lactalis UK & Ireland is launching a campaign to support the recent packaging re-fresh of its Seriously cheese brand. The campaign is running across video-on-demand channels including ITV Hub, All4, Sky, YouTube, and Precision Video until 25 October, and is set to target 11 million households. The company said the campaign will engage.
Retail TouchPoints
SEPTEMBER 17, 2020
Today’s retail CMO is responsible for the entire customer experience — not just branding and messaging. With this accountability comes the need to think deeply about how all customer touch points connect to deliver an agile, profitable and personal experience that resonates with each and every customer. Until now, personalization as a retail tactic has been primarily siloed across channels.
TalkingRetail
SEPTEMBER 17, 2020
Budweiser has launched an on-pack competition across limited edition Premier League packs, in a move designed to “celebrate the return of the football season”. The competition features a “scan to win” mechanic and encourages shoppers to upload a photo of their Budweiser can, bottle, or Budweiser Zero can to www.budweiserpl.com. Entrants are then in with.
Retail TouchPoints
SEPTEMBER 17, 2020
Johnson Controls has launched exacqVision 20.09 with Face Mask Detection, an integrated solution that seeks to maintain safety for shoppers and associates by quickly putting information into the hands of facility decision makers. The tool uses AI-powered analytics designed to help improve accuracy and scalability over pixel-bases solutions. Capabilities include automated event notification features designed to monitor, link and search “no mask” events, to enhance situational awareness and help r
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
TalkingRetail
SEPTEMBER 17, 2020
Tesco is partnering with food sharing app Olio to help reduce food waste in stores across the UK. The partnership follows a successful six month trial, which was held earlier this year, at 250 Tesco stores that had the most food surplus and which saw a high rate of pick up. It resulted in: nearly.
RetailDive
SEPTEMBER 17, 2020
Walmart+ trades the retail giant's "always low prices" promise for an exclusive convenience play that, so far, its online rival is winning.
TalkingRetail
SEPTEMBER 17, 2020
British consumers have become less concerned about staying ‘loyal’ to one store since the onset of Covid-19, with distance to homes, pricing, and how well the store implements social distancing rules topping the list of why shoppers have begun shopping elsewhere, new research reveals. The study, of 2,300 Britons aged 18 and over, shows 52%.
RetailDive
SEPTEMBER 17, 2020
Trip consolidation, spending changes, government action (or lack of) on the economy and the continued spread of COVID-19 make for many possibilities.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
TalkingRetail
SEPTEMBER 17, 2020
Brits are more adventurous in sampling new products than the rest of Europe, new research reveals. The data from Nielsen, which has unveiled the Top 25 Breakthrough Innovations list from more than 4,000 new FMCG product launches across the UK in the first half of 2020, reveals two main trends – mindful living and indulgence.
ROI Revolution
SEPTEMBER 17, 2020
Published September 21, 2020. As we’ve mentioned in a previous post , search engine optimization (SEO) on Amazon can boost your Amazon Prime Day 2020 performance. However, SEO is not exclusive to Prime Day or other seasonal events. Having high-quality, optimized listings is just as critical to your Amazon marketplace performance as inventory planning or even advertising.
TalkingRetail
SEPTEMBER 17, 2020
Blackburn-based forecourt operator The Kay Group has opened the doors to its new service station in Beighton, Sheffield. The company has unveiled its latest new-to-industry site, which is situated just off the M1, after postponing the original June opening date due to lockdown. The site will serve the nearby areas of Swallowsnest, Aston Aughton and.
RetailDive
SEPTEMBER 17, 2020
2020’s acceleration towards e-commerce means alternative payment methods are no longer “alternative.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
TalkingRetail
SEPTEMBER 17, 2020
Southern Co-op, which operates more than 200 convenience stores across the south of England, has extended its partnership with PayPoint. The deal will see the continuation of PayPoint services across Southern Co-op stores taking it over the 20-year mark. Danny Vant, client services director at PayPoint, said: “This partnership enables millions of people across southern.
ROI Revolution
SEPTEMBER 17, 2020
Published September 17, 2020. Welcome to our September 2020 Social Media Water Cooler. We hope you are safe & healthy and that your business is continuing to thrive during this unprecedented time. This month, we’re looking at the Facebook advertising boycott, a new release from Snapchat, how Instagram is competing with TikTok, and more. Is your brand prepared for 2020’s unprecedented holiday shopping season?
TalkingRetail
SEPTEMBER 17, 2020
Nisa put in a “strong performance” in the 26 weeks to 4 July 2020, Co-op’s latest financial result show. The symbol group’s wholesale revenues increased 13.9% to £801m, benefitting from local shopping in lockdown and range improvements under Co-op ownership, as it signed up 304 new stores. In addition, Co-op reported a 5.2% growth in.
Omniconvert
SEPTEMBER 17, 2020
There are just two ways to grow a business. You can either acquire new customers, or you can retain the. The post 9 Research-Based Tactics to Increase Your Customer Lifetime Value appeared first on ECOMMERCE GROWTH Blog.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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