Fri.Feb 04, 2022

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Why Retail Marketers Should Think of AI as a ‘Team Member Who Has Superpowers’

Retail TouchPoints

Today’s consumer exhibits little patience with retailers that don’t understand them on a deep, personal level. Data-driven AI is part of the remedy for this challenge, but even the best AI tools need support from human intuition to drive truly powerful marketing efforts, according to Amy Heidersbach, Chief Marketing Officer at Persado. Heidersbach spoke during Coresight Research ’s AI-Powered Language: A New Era of Enhanced Customer Engagement webinar. “ I actually think we’ve done ourselv

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Don’t Hit The Curb — Instead, Curb The Risk Of Emerging Technologies In 2022!

Forrester eCommerce

2021 was an exciting year for our research on securing and managing the risks of emerging technologies. We defined core tenets of what it means to embrace and sustain new IT technologies from a combined security and risk management perspective. For 2022, our latest Forrester data shows that cloud computing middleware platforms, cloud computing business […].

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Kohl’s Rejects Acquisition Offers, Creates Plan to Protect Against Hostile Takeovers

Retail TouchPoints

Kohl’s Board of Directors has rejected the acquisition offers from Sycamore Partners and Acacia Research , stating that “the valuations indicated in the current expressions of interest which it has received do not adequately reflect the Company’s value in light of its future growth and cash flow generation.” Additionally, the retailer has adopted a “poison pill” shareholder rights plan to prevent hostile takeovers. it’s likely that the plan is an effort to keep the company whole despite pressure

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Nike sues StockX over NFT shoes

RetailDive

The athletic brand accused the resale marketplace of "minting" digital shoes bearing its trademarks at inflated prices without authorization.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Why Retail Needs More Empathetic Leaders 

Retail TouchPoints

Empathy is in short supply these days, as more meetings and relationships take place online rather than in person. I think this is a problem and we really need more empathy from leaders in these difficult times. Generally, individuals who are more in touch with themselves emotionally are able to feel the pain, suffering and desires of others. Some people tend to be better at empathy than others — in Western culture particularly men tend to suppress their emotions, which means they must work hard

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Target introduces 40 new beauty brands to its lineup

RetailDive

Half of the brands are from Black-owned or founded companies, and most products meet the retailer's clean standards for ingredient transparency.

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More Trending

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Costco names new president and COO

RetailDive

Ron Vachris, who previously served as the chief operating officer for merchandising, is also taking a position on the club retailer's board of directors.

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Apple’s privacy change blamed for $315 billion in social platform losses

RetailWire

Meta’s stock took a drubbing this week when Wall Street got wind of its lowered forecast, attributed in part to Apple’s app privacy changes which in effect prevents Facebook from gathering the kind of user data it needs to sell advertising. According to Markets Insider , the 24 percent drop in Meta’s stock price wiped $205 billion from its market value.

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Kohl's slams takeover bids as inadequate, adopts 'poison pill'

RetailDive

Any deal was already seen by analysts as uncertain, and the chances of a financial firm acquiring the department store are now even less likely.

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Facebook reports quarterly loss of users for first time

RetailWire

It could be that Meta wanted to get all the bad news over with at once — it came in waves during the company’s earnings call this week. For the first time, the company said Facebook lost users — about one million daily active users last quarter. Additionally, the Reality Labs division of Meta that is spearheading the hugely-hyped Metaverse initiative lost $10 billion during the quarter, and the company warned that Apple’s App Tracking Transparency feature could knock about 10 percent off t

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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How To Start a Thrift Store Business in 2022- The Ultimate Guide

Korona

Starting a thrift store can be a lucrative business as the thrift industry continues to boom. Thrift stores can be full of treasures that someone else didn’t want, whether it’s clothing, knick-knacks, or home furniture. According to market analyst IBISWorld , the size of the thrift store market is expected to grow by 2.4% in 2022. . The market size in the US has grown 0.9% per year on average between 2017 and 2022 and younger consumers are driving the growth of the market.

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Record high food costs strain poorest nations

RetailWire

The United Nations Food and Agriculture Organization released its global index yesterday and the data supported what has been apparent to consumers worldwide from what they’ve encountered at the shelf — food prices have shot up to their highest level in over ten years. In particular, the price of food oils hit a peak unmatched in the index, first introduced in 1990.

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Oddity launches personalized skin and hair care brand, SpoiledChild

RetailDive

Its first brand, Il Makiage, just surpassed $260 million in revenue. With SpoiledChild, the company enters the personalized skin and hair care space.

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Family Dollar fined in Mass. for meal break violations

RetailWire

The Massachusetts Attorney General’s office has fined the chain, owned by Dollar Tree, $1.5 million for over 3,900 violations of the state’s breaks and time off regulations, which are designed to safeguard an employee’s right to a break of at least 30 minutes for every six hours worked. The AG determined through investigations that the chain routinely cut payroll hours at stores, thereby imposing pressure on employees to forgo breaks to keep up with the workload.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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The Weekly Closeout: David's Bridal targets a younger consumer and Versace plans for more stores

RetailDive

The bridal company launched its first junior collection, while the Capri brand aims to grow its physical footprint by nearly 100 stores.

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New app empowers c-stores, mom & pops with online ordering

RetailWire

When the pandemic hit, Adit Gupta, one of the founders of Philadelphia-based Lula, tried to help his parents, who owned a c-store in New Jersey, get their thousands of items online so they could keep business going at a time when shoppers were afraid to enter stores, but the task was more than he could manage. Mr. Gupta and co-founder Tom Falzani started Lula later in 2020 on the premise of helping c-stores, small grocery stores and other indie businesses list their items and connect with delive

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The User-Generated Content Ultimate Guide: How to Use It, Why It’s Important, and Timing It Perfectly

Kissmetrics

User-generated content (UGC) is a marketing goldmine and knowing how to use it properly can create a snowball effect of higher engagement and more social media followers. That’s not all. Taking advantage of the right opportunities will let users do most of the work for you—generating product interest, conversation, and even revenue. How? It’s simple.

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Bottled cocktails took off in 2021, at beer’s loss

RetailWire

According to the Distilled Spirits Council of the U.S., the premixed cocktails category experienced a 43+ percent spike in sales last year to reach $1.6 billion, no doubt spurred by pandemic-era eat-at-home behavior. The trend is stealing away marketshare from beer, a category that’s been on the decline for years. The trend of course has not gone unnoticed in the alcohol industry.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Leveraging eCommerce for B2B Wholesale Operations

Groove

If you found this article on the web, you are likely a B2B Wholesale business that is looking to expand your operations into the eCommerce space. You’re on the right track, as eCommerce continues to grow in popularity exponentially year over year. There are specific challenges that B2B merchants face when operating an eCommerce store, and you will want to address them before they become large issues.

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‘Dark stores’ are a ‘gateway’ to next wave of e-commerce fulfillment facilities

RetailWire

Forbes contributor Bryan Pearson believes the use of “dark stores” — abandoned retail locations opportunistically repurposed for localized e-commerce fulfillment — are a transitional phenomenon. Not all operators can take the leap that Walmart and Amazon have taken to build customized DCs, but already such chains as Kroger, Wendy’s and Giant Foods are looking beyond dark stores to find “delivery-focused alternates to traditional stores.

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As Meta Flounders, Amazon and Google Prove it’s All About the Advertising

Retail TouchPoints

Amazon shares were up approximately 14% in after-hours trading on Thursday, Feb. 3 after the company reported some truly impressive Q4 earnings. For the first time the tech giant broke out revenue from its advertising business (more than $31 billion in 2021 — see, you’re impressed) and announced that it will be raising the annual fee for its Prime subscription for the first time since 2018, from $119 a year to $139 a year.

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Some European cities are saying enough with the ‘dark stores’

RetailWire

Rotterdam has joined Amsterdam in putting a freeze on the proliferation of “dark stores” in the city. Residents apparently have had it with the incursion of small e-commerce distribution centers in their neighborhoods. “Everybody knows them by now: darkened windows, disruption to the flow of traffic in shopping streets, noise from loading, reckless bike delivery people and nuisance from the waiting drivers,” said Rotterdam city council woman Roos Vermeij. “ThereR

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Optimal Assortment: Find the Right Mix of Products to Accelerate Growth

Algopix

Imagine visiting your favorite eCommerce marketplace, where you search for an item you’d like to research or purchase, and land on a particular category page where all you see is the same item listed multiple ways with incomplete information. Immediately, you want to run or leave the website because you think your credit card is about to be compromised on a fraudulent online store.

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