Forrester eCommerce

MARCH 16, 2020

Read the three essentials of customer experience that every organization should prioritize during the ongoing COVID-19 pandemic.

Customer Experience 545

Customer Experience Customer Improvements Management 545

BigCommerce

MARCH 16, 2020

Online success is dependent on conversion — and what’s one key element to customers converting?

Merchant Services 273

Merchant Services eCommerce Customer 273

Forrester eCommerce

MARCH 16, 2020

Contact center outsourcing is dead! Long live contact center outsourcing! A combination of brands’ moves towards true customer obsession and the advent of conversational AI and other automation such as robotic process automation (RPA) form an existential threat to the traditional business models for contact center outsourcers. Cheap labor and hyper-efficient processes don’t always lead […].

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Omnichannel Other Customer 320

My Wife Quit Her Job

MARCH 16, 2020

This post will teach you how to research and find potential Amazon best sellers to sell online. But before we get into the details, you have to first understand what it takes to make the Amazon best sellers list. These days, selling on Amazon is much more difficult than it was in the past. Not only is there rampant piracy selling on Amazon but Chinese sellers have almost completely taken over the Amazon marketplace.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Forrester eCommerce

MARCH 16, 2020

Pandemics Forces Agencies To Rethink Employee Experience A slew of industry event cancellations and delays — like the live network upfronts, Advertising Week Europe, or Cannes Lions International Festival of Creativity – is forcing marketers and their agencies to rethink how to best work during a pandemic. With most agency holding companies deferring travel and enacting work from home policies, […].

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Profitero

MARCH 16, 2020

In 2019, Amazon generated over $280 billion in revenue worldwide and contributed an estimation of nearly 43% of eCommerce sales in the U.S. And as its growth shows no signs of slowing down, it is no secret that the company knows how to cater to the online consumer and adapt to their evolving needs. Part of this approach is introducing new services and shopping platforms that address specific online shopping gaps, such as receiving groceries without leaving the house and grouping smaller househol

Food and Beverages 156

Food and Beverages Shipping Costs Fulfillment Supplies 156

Elsner

MARCH 16, 2020

COVID-19. We all know this has been affecting the health of a number of people. It has already stirred the travel and tourism industry, sports industry, and many more. Is it bothering the eCommerce Industry too? Let’s see the highlights on the situation of the eCommerce industry. The outbreak of COVID-19 Coronavirus has stagnated global business growth.

eCommerce 145

eCommerce eCommerce Marketing Supplies eCommerce Platforms 145

Forrester eCommerce

MARCH 16, 2020

The idea of fast failure is not a new or shocking revelation. Going back to the early 2000s, post dot-com bubble, the concept of fast failure was originally introduced as a methodology for businesses to rapidly innovate, iterate, and define the viability of an emerging product/service. Facebook even had its own adaption of the methodology […].

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Information Technology Customer Marketing 222

Omniconvert

MARCH 16, 2020

Many companies in the tech and marketing industries are now restricting employee travel, expanding remote and work-from-home policies, and taking. The post Ecommerce Growth Summit: 25+ world-renowned speakers unlocking growth for eCommerce players appeared first on ECOMMERCE GROWTH Blog.

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eCommerce Travel Blog Marketing 135

A Better Lemonade Stand

MARCH 16, 2020

It’s easy to run out of ideas for your blog when you have to come up with so many! This post has 75+ evergreen content ideas so you can get inspired. The post 75+ Evergreen Content Ideas to Boost Your Online Store’s Blog appeared first on A Better Lemonade Stand.

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Blog 105

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Liveintent

MARCH 16, 2020

Along with setting out to make oral care more accessible, fun, and enjoyable, Quip is always looking for the next way to reach a new audience. Early on, they were reliant on Facebook advertising but have now branched out and spend more on offline media than online media. At the head of this media diversification is Quip’s VP of Growth, Shane Pittson. .

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Blog Channel Consumer Retail 98

ROI Revolution

MARCH 16, 2020

Published March 16, 2020. Walmart to Launch New Loyalty Program. Walmart is planning to launch a paid membership program called Walmart+. This program will leverage its huge store network to offer perks that Amazon cannot duplicate. While specific details haven’t been released, the program is expected to rebrand Walmart’s existing Delivery Unlimited service, which charges a monthly fee for unlimited, same-day delivery of groceries.

eCommerce 78

eCommerce Fulfillment Home Shopping eCommerce Marketing 78

Algopix

MARCH 16, 2020

Attracting new sellers to your marketplace is a huge challenge, but onboarding is what clinches the deal. In order to effectively incorporate new sellers and ensure ongoing satisfaction, it is crucial to ensure a seamless seller onboarding process, ongoing user support and easy website management. When building your marketplace, you must first identify your target audience and then locate the best channels to reach them.

Payment Services 78

Payment Services Document Management Channel 78

Salsify

MARCH 16, 2020

The retail landscape is continually evolving as consumers gain even more control over how, when, and where they shop. It’s both an exciting opportunity and a challenge for brands as they struggle to keep pace.

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Consumer Retail Operations 78

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Sailthru

MARCH 16, 2020

There’s no question that Americans love video games; nearly 70% game on at least one device. And with thousands of games released every year, the choices for gamers are endless. But with all these choices comes increased competition, and video game brands have to work harder than ever to attract customers. As a result, more and more brands are using personalized gaming to set themselves apart.

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Games Mobile Download Customer 78

Retail Technology Review

MARCH 16, 2020

ParcelHero has forecast a doubling of home deliveries in the event of a UK coronavirus epidemic, as shoppers seek to avoid crowded stores. But it says retailers and their courier partners must do more to ease concerns for both customers and drivers.

Events 79

Events Retail Customer Internet Retail 79

ChannelAdvisor

MARCH 16, 2020

Imagine for a moment that you’ve just graduated from college. You decide to sell custom t-shirts online, just to see what happens. Now fast forward about 15 years, and think about what it would be like to have watched that “on a whim” endeavor grow into a thriving, growing e-commerce business. You’ve just pictured the story behind Crazy Dog T-Shirts’ incredible success.

eCommerce 59

eCommerce eCommerce Technology eCommerce Platforms Games 59

Bamboo Rose

MARCH 16, 2020

With restaurants and bars shuttering doors across the country and communities from coast to coast forced into quarantine, people have been stripping grocery store aisles of every item possible. From meats, dairy, and produce, to bread, snacks, and canned goods—consumers continue to stockpile goods in the wake of the coronavirus pandemic. But with crowded stores, […].

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Consumer 26

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

Groove

MARCH 16, 2020

Inbound Marketing is a term that was coined by HubSpot in 2006, and since then has grown in size and magnitude. Rather than being just one tool, one strategy or one single campaign, inbound marketing is a set of ongoing activities that - when implemented alongside each other - drive revenues. 10 Inbound Marketing Tactics. Implement these valuable inbound marketing tactics to increase engagement and drive revenue: Have a blog.

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Marketing Social Media SEO Blog 329

Ecommerce Platforms

MARCH 16, 2020

Ever since they released Magento 2 in 2015, there has been a lot of hullabaloo over the issue of Magento Migration from 1 to 2. While some of the Magento 1 ecommerce merchants began upgrading to Magento 2 almost immediately, many chose otherwise. Instead of willingly joining the Magento 2 bandwagon, they’ve been holding on to their dear Magento 1 online stores for close to five years now.

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Magento Shipping Costs Merchant Services Payment Services 104

Onilab User Guides

MARCH 16, 2020

If you’re on the lookout for ways to automate and enhance your company’s workflows, don’t miss out on the solutions offered by Salesforce, as thousands of companies have already reaped the rewards for exploiting the elements of its approval processes! For those of you wondering what is an approval process in Salesforce, it’s a sequence of steps that have to be taken in order to confirm requests and records.

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Accessories Multi-channel Events Management 52

ESW

MARCH 16, 2020

eCommerce had a bumper 2019 , with sales during the holiday season growing by more than 18 percent over 2018. While retail marketplaces like Amazon accounted for a large chunk of that, DTC brands definitely played their part in the booming holiday season. Many digital-native brands have approached retail holidays with skepticism in the past. In 2019, some big eCommerce brands remained firm in opposition to Black Friday sales and Cyber Monday pricing strategies.

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eCommerce Events Books eCommerce Platforms 78

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce