Fri.Jun 05, 2020

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Two Questions To Ask Yourself About Your COVID-19 Messaging

Forrester eCommerce

As B2B analysts, we’ve been asking ourselves whether organizations have been responding to this health crisis in a way that is truly helpful to their customers. Our upcoming report, “Messaging In The Time Of COVID-19,” which details our findings after reviewing 60 B2B websites and social accounts across 12 industries, seeks to answer that question. […].

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8 Ways Dropshipping is Empowering eCommerce Business

lateshipment

Dropshipping is a profitable and effective way of doing business. The strategy ensures that there are no consumer goods in stock. The dropshipping model mostly involves retailers working with other retailers, or working with players up the hierarchy. It is up to manufacturers and wholesalers, rather than dropshippers, to ensure that customers get their goods at designated places.

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Two Questions to Ask Yourself About Your COVID-19 Messaging

Forrester eCommerce

As B2B analysts, we’ve been asking ourselves whether organizations have been responding to this health crisis in a way that is truly helpful to their customers. Our upcoming report “Messaging In The Time Of COVID-19,” which details our findings after reviewing 60 B2B websites and social accounts across 12 industries seeks to answer that question. […].

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Gap Reports 43% Sales Drop In Q1 As Store Closures Outweigh 13% E-Commerce Growth

Retail TouchPoints

Gap was hit hard by the closure of 90% of its stores during Q1 2020, resulting in a 43% sales drop and a net loss of $932 million. While e-Commerce sales rose 40% year-over-year in April and 100% during May, total online growth for the quarter was just 13% , below the results reported by some other retailers. Results for Gap’s individual banners varied, though none escaped the quarter unscathed: Gap: Net sales down 50% , store sales down 64% and e-Commerce sales down 5%.

eCommerce 200
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Misteaks Were Made

Steve Dennis

If we try a new tactic, it might not work. It might be too early, too late, too expensive, too small a market, you name it. We might mess up the execution or spend too much money to possibly earn a decent return. Indeed, if we build it, they (the customers) might not come. Stepping up to the plate to pursue radical innovation makes us vulnerable to criticism, indifference, maybe outright scorn.

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Shapermint #MakeTheCall Mother?s Day Campaign Tops 12 Million Impressions

Retail TouchPoints

Historically, marketers have used Mother’s Day to tug at consumers’ heartstrings in order to get them to open their wallets. But this year, things were different. With many consumers still socially distancing, Mother’s Day gatherings were limited to video chats and driveway meetups. These realities significantly changed the dynamics of the holiday, driving brands like Shapermint to rethink the way they spoke to their audience.

eCommerce 200

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Maximizing Your Affiliate Marketing Program Is More Critical Than Ever

Retail TouchPoints

Customer journeys have been disrupted by COVID-19 and acquisition costs continue to rise, making it increasingly difficult to connect with consumers. In the absence of in-store interactions, affiliates can help provide shoppers with guidance and move them through the purchase funnel. Today’s path to purchase can comprise of as many as 10 to 12 touch points, interrupted, unclear and far from linear.

Marketing 195
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5 B2B eCommerce Strategies you need now

TradeGecko

Every wholesaler worth his salt knows that successful wholesale businesses are built on the back of strong customer relationships. Unlike the B2C buyer experience, B2B customers require relationship building on a personalized, almost bespoke level. Therein lies the challenge of B2B marketing.

B2B 114
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Food Lion Will Purchase 62 Stores From Southeastern Grocers

Retail TouchPoints

Food Lion will acquire 62 BI-LO / Harveys Supermarket stores in North Carolina, South Carolina and Georgia from Southeastern Grocers. The grocery retailer expects to hire more than 4,650 associates to keep the new locations staffed. The locations will retain the BI-LO and Harvey’s names until the transaction is complete, a process that is expected to take place over a staggered period from January through April 2021.

Customer 201
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Gap Inc. Q1 loss nears $1B

RetailDive

The retailer's namesake was hit especially hard, but each brand's unique woes helped drag it behind peers in a difficult period for apparel.

Apparel 113
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Tractor Supply, LVMH CEOs Join NRF Board Of Directors

Retail TouchPoints

The National Retail Federation (NRF) has elected two new members to its board of directors, Hal Lawton, President and CEO of Tractor Supply , and Anish Melwani, Chairman and CEO of LVMH Moët Hennessy Louis Vuitton. Prior to joining Tractor Supply in January 2020, Lawton served as President of Macy’s for two years. Earlier, he held SVP posts at eBay and Home Depot.

Supplies 166
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Andrex launches packaging made from 30% recycled plastic

TalkingRetail

Andrex is moving its most popular product, Andrex Classic Clean, to packaging that uses 30% recycled plastic made from post-consumer resin (PCR). The new packs will begin to appear on all major retailers’ shelves from June 2020, a change that will remove 481 tonnes of virgin plastic over the next 12 months. The move marks. This story continues at Andrex launches packaging made from 30% recycled plastic.

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6 B2B eCommerce Strategies you need now

TradeGecko

Every wholesaler worth his salt knows that successful wholesale businesses are built on the backs of strong customer relationships. Unlike the B2C buyer experience, B2B customers require relationship building on a personalized, almost bespoke level. Therein lies the challenge of B2B marketing.

B2B 78
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Brits drinking moderately under lockdown, research reveals

TalkingRetail

The majority of Brits are drinking the same or less compared to before lockdown, with a large majority remaining within drinking guidelines, new research reveals. The survey by the Portman Group, the alcohol regulator and social responsibility body, found that even among those drinking more, close to half remain within these guidelines. The research found.

Retail 90
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Bankrupt J.C. Penney eyes 154 initial store closures

RetailDive

The retailer also won court approval for hundreds of millions in special financing, over the objections of some creditors who slammed its terms.

Retail 90
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Grocery workers feeling the strain of cornonavirus crisis

TalkingRetail

Industry charity GroceryAid has seen a huge increase in calls to its helpline since the start of the coronavirus lockdown in the UK as supermarket and convenience workers feel the mental and financial effects of the pandemic. GroceryAid welfare director Mandi Leonard told Independent Retail News the service has seen a huge increase in calls. This story continues at Grocery workers feeling the strain of cornonavirus crisis.

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Curfews complicate buying groceries and medicine

RetailWire

Retailers have closed stores or cut back hours in areas where protests against police brutality and racial inequality have taken place. Some locations were vandalized by looters. “We are heartbroken by the death of George Floyd and the pain it is causing communities across the country,” Target said in a statement. “At this time, we have made the decision to close a number of our stores.

Retail 76
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Uncertainty over face masks in shops continues

TalkingRetail

Scotland could make wearing face coverings in shops mandatory to drive down the spread of coronavirus. First minister, Nicola Sturgeon, is considering making the measure compulsory as evidence suggests many Scots are disregarding guidance to wear them in enclosed public spaces. Sturgeon commented: “I said when I announced the policy some weeks back that we.

Retail 76
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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G-III edges away from retail with plans to liquidate all Wilsons Leather and G.H. Bass stores

RetailDive

The company will shift its focus to its wholesale business as weak apparel growth is further eroded by temporary store closures during the pandemic.

Apparel 75
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ACS highlights local shops’ ‘incredible response’ to pandemic

TalkingRetail

The Association of Convenience Stores has given evidence to the Environment, Food and Rural Affairs Committee, highlighting the “incredible response” of convenience stores in keeping their communities going during the Covid-19 pandemic. ACS chief executive, James Lowman, told the committee: “As the pandemic developed, consumers increasingly turned to the convenience sector to get their groceries, This story continues at ACS highlights local shops’ ‘incredible responseR

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The eCommerce Growth Show Ep.7: Raul Galera @ReferralCandy ? Customer Retention and Loyalty programs

Omniconvert

Another week has passed and that means yesterday we hosted a new episode of The Ecommerce Growth Show. Our special. The post The eCommerce Growth Show Ep.7: Raul Galera @ReferralCandy – Customer Retention and Loyalty programs appeared first on ECOMMERCE GROWTH Blog.

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Consumer confidence continues downward trend in lockdown Britain

TalkingRetail

Consumer confidence has continued to decline in the past two weeks, new research reveals. GfK’s long-running Consumer Confidence Index decreased by two points over the past two weeks, with four measures of confidence decreasing and one measure increasing. Joe Staton, GfK’s client strategy director, said: “GfK’s third Covid-19 flash report records drops across key measures.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Walgreens customers offered an incentive to sign up for Apple card

RetailDive

Before the pandemic, multiple companies had introduced branded cards and expanded customer rewards, but will it be enough now to entice shoppers?

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Alle die Grad-Programme wird wahrscheinlich zur Verf?gung stehen, unabh?ngig davon, wo Sie in Ihrer Karriere.

Fresh!

Der einzige wirkliche Nachteil bei dem Programm ist, dass es dauert einige Zeit, um die Kurse. ; Es ist nicht mehr Zeit in Anspruch als jeder andere Teil von einem Grad-Programm. Studiengänge – Grundlegende Untersuchungen Vs. Medizinische Grundstudium. Die britische Wörterbuch sagt, dass Grundlagenstudien als”grundlegende Lerndass die eine Individual in einem pädagogischen Umfeld zu erreichen und teilnehmen können” definiert werden.

Arts 52
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GameStop eyes debt deal as Q1 sales fall by a third

RetailDive

After an initial bump in sales in March, the gaming retailer suffered another quarter of steep declines, with uncertainty ahead.

Games 76
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Big story: Mental Health Matters

TalkingRetail

Coronavirus is clearly having a huge impact on the independent convenience sector, but one of the impacts that is often overlooked is its effect on the mental wellbeing of those working in our stores. It is not a subject usually discussed within the trade, which is by definition made up of thousands of small businesses. This story continues at Big story: Mental Health Matters.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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FedEx follows UPS with peak surcharges beginning Monday

RetailDive

Many shippers will have to absorb or pass on the extra cost in an already fraught environment, especially those experiencing a marked uptick in volume.

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Editor?s comment: Not part of the job

TalkingRetail

The coronavirus crisis has seen more than its fair share of everyday heroism from independent retailers up and down the country. Whether it’s supporting local homelessness projects, offering free doorstep deliveries or donating PPE to care homes, it seems every day brings with it a new story of such random acts of kindness from members. This story continues at Editor’s comment: Not part of the job.

Retail 52
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Making Self-Guided Apartment Tours Successful

PERQ

Your apartment doesn’t need bells and whistles to offer self-guided apartment tours. During our recent lunch and learn with Power Pro Leasing, a mobile leasing app for apartment operators that also offers self-guided tour technology, attendees learned putting a plan in place is all it. The post Making Self-Guided Apartment Tours Successful appeared first on PERQ.

Mobile 54
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Viewpoint: Covid loan nightmare

TalkingRetail

The government’s coronavirus business interruption loans were meant to help small firms impacted by Covid-19 get quick access to finance and help them through the crisis, but in my experience the whole process has been a nightmare and the banks have certainly not entered into the spirit of the scheme. I first contacted my bank. This story continues at Viewpoint: Covid loan nightmare.

Banking 52
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib