Fri.Dec 02, 2022

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Dollar General Plans to Open 1,050 Locations in 2023

Retail TouchPoints

Dollar General is continuing its rapid expansion into fiscal 2023 with plans for 1,050 new stores, following a successful Q3 2022 when sales rose 11.1% to $9.5 billion. The quarter, which ended Oct. 28, also saw a 6.8% increase in same-store sales driven by larger basket sizes and a small increase in traffic. “We are thankful to our team for their continued dedication to serving others, particularly in a challenging economic and operating environment,” said Jeff Owen, CEO of Dollar General in a

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Data Mesh In 2023 And Beyond

Forrester eCommerce

2023 predictions for data mesh: Clarity, challenges, more confusion, and opportunities are all just part of the journey.

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Rite Aid Opens First of 3 Small-Format Pharmacies in Underserved Communities

Retail TouchPoints

At approximately 3,000 square feet, Rite Aid ’s newest store is much smaller than its average 11,000- to 15,000-square-foot location, but it’s likely to have a big impact on the community of Craigsville, Va., a town of less than 1,000 people. The retailer plans to open two more small-format stores in Virginia — one in Greenville in December and another in Scottsville early in 2023.

Travel 305
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Key Takeaways From Conversations With Patient Engagement Vendors

Forrester eCommerce

The burgeoning shift to more accountable care and the high prevalence of chronic disease demands more proactive - versus reactive - care delivery models. Healthcare organizations and policy-makers recognize patient engagement improvement is a top priority to move this initiative forward. Read this blog to uncover key insights from conversations with patient engagement vendors.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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How 85-Year-Old Economy Candy Taps into Social Trends but Stays True to its Roots

Retail TouchPoints

Slime lickers might not be everyone’s cup of tea; in fact, you might not even know what they are. But if you did happen to want slime lickers (as many people apparently did during the pandemic) there’s one place you’ll be sure to find them — Economy Candy in New York City’s Lower East Side. Slime lickers, in case you were wondering. For more than 85 years, Economy Candy has been a reliable purveyor of all things sweet, from classic favorites to hard-to-find exotic confections and even viral phen

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Guide for E-commerce Businesses to Thrive This Peak Season

lateshipment

No more talking about this year’s holiday season in the future sense. It’s already up and running. Your fellow e-commerce businesses, shipping carriers, third-party logistic partners, etc have all geared up to handle the peak season’s shipping volume without succumbing to delivery issues and negative customer experiences. But just because the times are busy doesn’t mean we run helter-skelter till the peak returns season in January.

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Are Varied Payment Options the Main Thing that eCommerce Businesses Should Implement?

365 Retail

The eCommerce industry is still an excellent option for start-up businesses to get into in 2022 and beyond. Mobile eCommerce revenue alone topped $3.56 trillion in 2021, and that figure is going to continue swelling in the future. With the industry being so saturated, business owners that want to succeed need to make sure they do everything they can to win customers over.

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Beekman 1802 Takes Live Shopping Program to the Next Level with NYC Event

Retail TouchPoints

Beekman 1802 holiday pop-up at Live Rocket Studios. Beekman 1802 holiday pop-up at Live Rocket Studios. Beekman 1802 holiday pop-up at Live Rocket Studios. Goat milk skincare brand Beekman 1802 took off in 2014 when it debuted on QVC and HSN. While it continues to have a loyal following on those platforms, the brand is now branching out into livestreaming with the help of a former HSN executive.

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Thanksgiving Week Shows Retailers Collecting Zero-Party Data While Loyalty Programs Continue To Provide Solid Revenue Streams

Sailthru

The 2022 holiday shopping season has begun and forward-thinking brands are seizing the opportunity to collect zero-party data via interactive experiences in the busiest email week of the year. While CM Group confirms over 13 billion emails being sent across our products this week, we saw the deployment of campaigns on our Experience platform nearly double year over year, with over 20 million consumers participating from the Monday before through Cyber Monday.

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Walgreens Debuts 24/7 Same-Day Delivery from 400 Stores

Retail TouchPoints

Walgreens is upping the ante on same-day delivery with the debut of a new 24-hour, 7-days-a-week service in nearly 400 locations across the U.S. Customers can now order from Walgreens.com/SameDayDelivery or the Walgreens app to receive an assortment of more than 27,000 items delivered in as little as one hour , no matter the time of day. Customers will have the option to select the nearest 24-hour location to place their order, which will be fulfilled if they are in delivery range.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Net Promoter Score Scale – the good, the bad, and the customer.

Omniconvert

Discover the meaning of “good” and ”bad” Net Promoter Scores, the idea behind the NPS scale, and compelling use cases of the NPS. The post Net Promoter Score Scale – the good, the bad, and the customer. appeared first on Omniconvert Ecommerce Growth Blog.

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Senate Passes Legislation to Secure Rail Agreement, Heading Off Strike

Retail TouchPoints

President Joe Biden is expected to sign legislation that will avert a freight rail strike after Congress approved the legislation, according to CNN. The legislation, which passed the Senate 80 to 15 on Dec. 1, imposes a labor agreement between workers and rail companies that was tentatively reached on Sept. 24, 2022. That deal offered a 24% wage increase over the five-year period from 2020 through 2024, with a 14.1% raise taking effect immediately.

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3 key observations and learnings from Cyber Week 2022

Profitero

With global sales in the billions, $281 billion to be exact (source: Salesforce ), the Cyber 5 shopping period saw one of its strongest showings yet, despite record-high inflation. However, as consumers tighten purse strings and brace for tougher economic times ahead, things looked a little different this year with shoppers switching from purchasing Playstations to paper towels.

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How the Kroger-Albertsons Merger is Accelerating the Need for a Unified Retail Ad Network

Retail TouchPoints

There are a growing number of retailers competing for their share of available advertising dollars, and a big player in retail media has just upped the ante. The recent Kroger-Albertsons merger announcement sent shock waves through the retail and consumer packaged goods (CPG) industries, with the move cornering approximately 19% of the U.S. grocery market.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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10 of the biggest retail stories in 2022

RetailDive

From potential bankruptcies to off-price retailer turmoil, this year came with macroeconomic pressures for companies across the board.

Retail 98
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The 40 best St. Patrick’s Day subject lines that will get you clicks

Omnisend

Reading Time: 3 minutes. Are you ready to celebrate St. Patrick’s Day — and give your ecommerce store more opportunities for success? Whether you’re selling clothing, CBD oil, furniture, beauty products, or anything else in between, you can get some nice sales for St. Patrick’s Day. After all, it’s the perfect opportunity to offer special deals and promotions to your customers.

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Ulta ‘uniquely positioned’ to weather inflation

RetailDive

CEO Dave Kimbell said the retailer has seen no evidence of trading down and is benefiting from its wide array of price points.

Retail 96
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How to use the PESO framework in digital marketing

Funnel.io

At one time, the only way for companies to tap into their target audiences was by interrupting them with paid media channels like television advertisements, print ads, news outlets, hoardings, etc. However, the marketing landscape evolved, and permission marketing ushered in a new era. With this, models such as the PESO framework in digital marketing emerged as north stars for modern-day marketing professionals.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Urban Outfitters president exits after less than a year

RetailDive

Francis Pierrel, who was previously the CEO of Club Monaco, left the retailer after starting the position in February.

Retail 101
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What is better to choose between Magento and Shopify?

MagentoBrain

Magento 2 vs. Shopify, both of which are currently the better e-commerce platforms, have become a hotly debated topic in recent years. There are a lot of opposing opinions on this point, making it confusing for merchants to choose for their store. If you are one of them, this blog post will help you make the best choice easier by comparing Magento 2 and Shopify comprehensively from 15 different aspects.

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Walgreens launches 24-hour same-day delivery

RetailDive

The pharmacy chain has enlisted multiple delivery platforms to carry out its same-day deliveries in recent years.

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Skills You Must Have To Start An Ecommerce Business In Delhi

Ecommerce Guru

The advantages of operating an ecommerce business in Delhi are very alluring. How? Read further! You can transcend geographic boundaries, raise brand awareness, and spend significantly less on maintenance and rent. In other words, you can get many of the benefits of running an ecommerce business in Delhi without the drawbacks. However, launching an online store in Delhi doesn’t only involve picking a name, creating a catalogue of products, and cutting the virtual ribbon.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Digital Brands closes on $10M stock offer to fund acquisitions

RetailDive

The DTC conglomerate may at last be close to finalizing its deal to buy women’s apparel brand Sundry, first announced in January.

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4 Tips for Retailers who want to Start Accepting Cryptocurrencies

365 Retail

Most people who own crypto would love to use it to make everyday purchases. Unfortunately for them, very few retail shops accept crypto. Accepting crypto as a business could get you access to this clientele and could also get you some great word-of-mouth publicity. It could even get your attention from the press. . You do have to be careful if you decide to accept them, however, since there are major differences between cryptocurrencies and regular currencies.

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Party City back in creditor talks amid cash crunch: Bloomberg

RetailDive

The retailer is once again struggling as consumers pull back amid heavy inflation and its liquidity dwindles.

Consumer 101
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How the Growing FinTech Boom is Helping the Retail Industry

365 Retail

The financial technology or FinTech industry has made a huge impact on the world in recent years. Applying technology to financial services such as banking apps, investing platforms and credit services has helped make finance more accessible to millions of people all over the world. Today, the global FinTech industry is valued at over $310 billion, and this figure is expected to reach more than $600 billion by 2025.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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‘A mean and cruel supervisor’: Walmart sued for $50M over alleged negligence with gunman

RetailDive

The lawsuit claims the retailer did not protect customers and workers from the supervisor, who is accused of killing six people at a store in Virginia, despite knowing about his repeated disturbing behavior.

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How Modern Retail Stores Can Highlight Their Commitment To Safety In 2023

365 Retail

Modern shoppers have high expectations from their retailers, particularly physical stores. While eCommerce is thriving, many experts believe that we’ve reached peak online retail and that physical stores could make a comeback. . One remaining concern that some individuals have about shopping in brick-and-mortar stores is safety. . Following the pandemic, safety has become a key concern, and many consumers stated directly afterwards that they would be willing to abandon brand loyalty if busines

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Is a CDP a Line Item in Your 2023 Marketing Budget?

Digital Doughnut

2022 has seen an astonishing shift in the ever-thriving marketing technology area. Marketing departments globally have long struggled with data availability for timely actions, such as real time personalisation, campaign execution, customer service or case management.

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Family Dollar lowers prices to compete with Dollar General

RetailWire

Family Dollar is cutting prices in an effort to win over cash-strapped consumers from competitors such as Dollar General. The chain, according to analysts, has dropped its prices by around five percent since going public with its initiative in August. Family Dollar’s prices are often between 10 and 15 percent higher than Dollar General’s.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio