Forrester eCommerce
AUGUST 3, 2020
I predicted that Southwest would recover in the CX Index due to the CX equity it has built with its customers. As it turned out, Southwest not only recovered, it set a new high score for the industry and passed JetBlue to take the top spot among airlines.
Retail TouchPoints
AUGUST 3, 2020
As the country pulls through the worst of the COVID-19 shutdowns, economic recovery moves to the forefront of debate. Will the travel industry rebound? What about retail, especially the brick-and-mortar variety? While many are wondering if large retailers like Macy’s, J.Crew and Neiman Marcus will retain their premiere places in malls, few are considering whether the world of direct-to-consumer or DTC will also stumble in this changed retail landscape.
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Forrester eCommerce
AUGUST 3, 2020
The Clock Keeps Ticking On Microsoft’s Pursuit To Purchase TikTok In The US Late last year, we predicted that companies like Facebook or Meredith Corporation would court TikTok for acquisition but that its Chinese parent company, ByteDance, would ultimately hold out for an IPO. Now, it looks like we were half right. Increasing scrutiny from lawmakers over data privacy concerns and […].
Retail TouchPoints
AUGUST 3, 2020
Two retailers that have been on bankruptcy watch — Lord & Taylor and Tailored Brands — submitted their Chapter 11 filings on August 2. Store closing sales began at 19 of Lord & Taylor’s 38 locations that day. In May, sources told Reuters that Lord & Taylor was waiting until its stores were allowed to reopen from COVID-19 shutdowns to file for bankruptcy, so that it could bring in the public for those sales.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Steve Dennis
AUGUST 3, 2020
Despite the accelerating growth of digitally-enabled shopping, the concentration of power in the hands of consumers and the blurring of the lines between retail channels , it’s still common for retailers to report their sales for e-commerce and physical retail as two separate figures. Comparable store sales and sales per square foot are often seen as the primary indicators of retailer health.
Retail TouchPoints
AUGUST 3, 2020
In 2018, Ernst & Young (EY) launched an ambitious project called FutureConsumer.Now , to model scenarios that would challenge present thinking about future consumers. Two years later, as consumers adapted to shutdowns designed to stem the spread of COVID-19, EY recognized that the speed of consumer transformation had greatly accelerated and that new research was needed, explained Jeff Orschell, EY’s Americas Retail Leader and Global Account Leader, in an interview with Retail TouchPoints.
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Retail TouchPoints
AUGUST 3, 2020
7-Eleven Inc. is poised to grow its North American store count by nearly 40% with its acquisition of approximately 3,900 Speedway convenience stores and gas stations in the U.S. from Marathon Petroleum Corporation (MPC). 7?Eleven currently operates more than 9,800 corporate and franchised stores in the U.S. and Canada. The $21 billion cash price “reflects an attractive EBITDA multiple of 7.1X after taking into account expected impacts from the transaction, including $475 million to $575 milli
Retail Technology Review
AUGUST 3, 2020
The global COVID-19 pandemic has undoubtedly disrupted the retail sector significantly. With many stores forced to close their doors over lockdown, there has been a sudden and rapid rise in online shopping.
Retail TouchPoints
AUGUST 3, 2020
Gifting giant 1-800-FLOWERS.COM has completed its purchase of Personalization Mall , an e-Commerce provider of personalized products. The $245 million acquisition, first announced in February , includes a newly renovated 360,000-square-foot production and distribution facility along with Personalization Mall’s customer database, which includes both consumer and corporate accounts.
TradeGecko
AUGUST 3, 2020
How one designer lingerie label turned things inside out. Inspired by the love of lace, design, style, and details, Kat the Label is a bespoke lingerie brand from Australia. Committed to ethical trade, it lives by the motto of: "We’ll compromise on a lot of things. but never our lingerie.”. Like many a small business, it relied heavily on brick-and-mortar sales.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
TalkingRetail
AUGUST 3, 2020
Pladis has added a price-marked pack to its Flipz range in a move designed to give independent retailers “the opportunity to take an even bigger bite out of snacking”.
RetailDive
AUGUST 3, 2020
This was the year the retailer planned to expand its ecosystem concept and redefine the department store. Instead it's scrambling like everyone else.
TalkingRetail
AUGUST 3, 2020
The Nisa Local store in Danesmoor, Derbyshire, is asking customers not to wear face coverings for security reasons. Face coverings have been mandatory in shops and supermarkets since 24 July after the government brought in new regulations to stop the spread of coronavirus. However, a sign at the Chesterfield Nisa, says: “For security reasons, please.
ESW
AUGUST 3, 2020
It’s been over a year since we first analyzed the rise of eCommerce subscriptions , and a lot has changed. Subscription services exploded, eCommerce adoption increased. Then a global pandemic upended retail and brought the world to a standstill. Few will be surprised to hear that, with most of the world sheltering at home, a retail model that delivers products directly to customer doors has done particularly well.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
TalkingRetail
AUGUST 3, 2020
Alcoholic beverages company Halewood has launched two flavoured vodkas for its Vestal vodka brand, following “significant growth across all vodka categories”. Vestal Black Cherry and Vestal Raspberry & Blackcurrant are available in 700ml bottles retailing at £22, each with a 40% ABV. The brand said the flavours are based on traditional Polish fruit-based vodkas known.
RetailDive
AUGUST 3, 2020
The struggling women's apparel retailer will permanently close all 10 stores in the country as part of its effort to contain costs and outlast the pandemic.
TalkingRetail
AUGUST 3, 2020
Experienced retailer Nareshbhai Solanki has bought Jones Convenience Store in Shepton Mallett, Somerset, for an undisclosed sum. The Jones Convenience Store is located on a substantial corner plot and benefits from a good residential catchment area, with the Mendip District Council Office also close by. Previous owner, L&F Jones, decided to sell the store in.
ROI Revolution
AUGUST 3, 2020
Published August 3, 2020. Walmart, Target, & More to Shut Doors on Thanksgiving Due to COVID-19. Major brick-and-mortar retailers including Walmart, Target, and Best Buy are shutting their doors for Thanksgiving in light of the COVID-19 pandemic. The holiday closings come as retailers work to avoid overcrowding their stores and allow all of their employees to have a day off.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
TalkingRetail
AUGUST 3, 2020
Retailers Siva and Ravi Sandaname have opened the doors of their newly converted Co-op franchise store in Barking, East London. The retailers, in Minter Road, are the second Nisa partner to convert to the Co-op franchise. The store, which opens between 7am-11pm daily, includes an in-store bakery and Costa Coffee Express, alongside food-to-go and everyday.
RetailDive
AUGUST 3, 2020
Other platforms, like WhatsApp and Amazon, have introduced QR codes for merchants, too.
TalkingRetail
AUGUST 3, 2020
Cash machine provider Cardtronics UK, operator of Cashzone ATMs, has admitted to “a backlog” of problems that had led to reported delays of up to six weeks in fixing faulty machines. Fiona Logie, owner of Yealmpton Stores, near Plymouth, Devon, told Talking Retail she had logged a call about her broken internal ATM five to.
RetailDive
AUGUST 3, 2020
New owner Le Tote had given the oldest department store in the U.S. and its 38 locations a rare ray of hope when it acquired it for $75 million last year.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
TalkingRetail
AUGUST 3, 2020
Mondel?z International has expanded its Treatsize confectionery range for Halloween 2020, in a move designed to “help retailers get into the spooky spirit and capitalise on the growing opportunity”. Cadbury Family Treatsize (222g) and Freddo and Friends Treatsize (191g) both retail at £2.79, with an introductory price of £1.
RetailDive
AUGUST 3, 2020
The parent company of Men's Wearhouse and Jos. A. Bank plans to reduce its store footprint while it remains open through the bankruptcy process.
TalkingRetail
AUGUST 3, 2020
The ACS has called on the government to do more to provide fuel retailers with support to introduce electric vehicle (EV) charging points and connections to the National Grid. The trade body was responding to a consultation from the Department for Transport, which sought views on bringing forward the end to the sale of new.
RetailDive
AUGUST 3, 2020
An immersive lens includes a discount on a pet reptile to drive store foot traffic, which rose during the pandemic's early days as people stockpiled supplies.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
TalkingRetail
AUGUST 3, 2020
Snacking company Pepsico has added £1 price-marked packs to its Walkers Taste Icons range, following its initial launch earlier this year. The 50g packs are available in the following limited edition flavours: Classic Cheeseburger inspired by Gourmet Burger Kitchen Peri-Peri Chicken inspired by Nando’s American Hot Pizza inspired by PizzaExpress Katsu Curry inspired by YO!
CPC Strategy
AUGUST 3, 2020
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TalkingRetail
AUGUST 3, 2020
Unitas Wholesale has appointed Henderson Technology as an approved EPoS Supplier. The partnership enables Henderson Technology to supply its EDGEPoS system to retailers supplied by wholesalers within Unitas Wholesale. Steve Hodson, trading controller of Unitas Wholesale, said: “Henderson Technology can provide our members with reliable and future proof EPoS solutions, and meet the demands of.
CPC Strategy
AUGUST 3, 2020
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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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