Thu.Aug 06, 2020

The Unexplored Gold Mines of Customer Data: Quizzes

Zaius

Your customers are expert quiz-takers. From circling answers in teen magazines in their teens (“Does your crush like you back?”) to checking box after box on Buzzfeed quizzes as adults (“Which character are you from the Office?”), they have years’ worth of experience in telling their stories in 5-minute intervals. Marketers should listen to what consumers are so willing to share about themselves and use that information to treat their shoppers with a more personalized touch.

J.C. Penney's fate up in the air as acquisition talks drag on

retaildive

Lenders to the retailer are seeking higher bids as previous offers from Simon Property, Hudson's Bay and Sycamore came up short, according to Bloomberg

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Point Line Trend on… Customer Relationship Health.

Zaius

With so much focus on engagement metrics like clicks and opens, we often overlook the most important subject to measure — the customer. Understanding which customers are engaging with you, and those that are not, provides the basis for your segmentation, spend, and maybe most importantly provides a clear view into how healthy your customer relationships are.

Can summer BOPIS practices forecast holiday trends?

retaildive

With COVID-19 uncertainty and the holidays ahead, retailers must refine their buy online, pick up in-store operations

Retain Valuable Customers with Loyalty

Learn how to effectively retain your most valuable and profitable customers. Download Annex Cloud's 2020 Customer Retention white paper.

Constellation Brands Meets Surging Demand With Salsify PIM | Salsify

Salsify

“Right now there is the opportunity to really go digital, and I think brands are really figuring out ‘Can I be digitally native?’” said Duan on the Unpacking the Digital Shelf podcast, where he discussed the recent surge in ecommerce for alcoholic beverages. Case Study PIM COVID-19 Alcohol

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The top 5 barcode scanners in 2020

TradeGecko

It’s the simple tool that many small businesses overlook until inaccuracies start to creep into inventory records: a barcode scanner. Using a barcode scanner for small business inventory management can help with stocktaking, stock organizing, and knowing when to reorder. inventory management barcode scanner

DoorDash launches new online convenience store DashMart

retaildive

The move, which is its first foray into managing its own inventory, will offer around 2,000 grocery and restaurant items and deliver in as little as 30 minutes

DoorDash Debuts DashMart Digital DCs In 8 U.S. Markets

Retail Touch

DoorDash is taking dark store fulfillment in a new direction with an online delivery service that sells products from its owned and operated local distribution centers. The DashMart convenience stores carry approximately 2,000 products, a combination of basics and impulse items — such as snacks, groceries, over-the-counter medicines and pet food — along with “fan favorites” from local and national restaurant chains.

Amazon's online grocery sales triple in Q2 as Prime spending swells

retaildive

To accommodate the influx of customers, Amazon increased delivery capacity by 160% and tripled the number of grocery pickup spots

Realizing ROI in an Omnichannel Rich Retail 4.0 Environment

Welcome to Retail 4.0. This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.

Lifebuoy kicks off £12m campaign

TalkingRetail

Hygiene soap brand Lifebuoy has launched a campaign to “help educate consumers on how to reduce the spread of infection in a post-lockdown nation”. The campaign is running across TV, out-of-home advertising, and social media platforms to “remind consumers to wash their hands at high infection moments during their day – from adverts on petrol. Health & Beauty Health and beauty health and personal care lifebuoy unilever

Skincare CEO Reveals 6 Keys To Influencer Marketing Success

Retail Touch

Influencers have become a mainstay in the beauty marketing world. Largely embraced in the color cosmetics space, influencers can help spread the word about new collections by sharing their favorite makeup looks for their fans and followers to copy. But because skincare brand TULA exists at the intersection of beauty and wellness, CEO Savannah Sachs felt that the budding brand had to take a different approach to influencer marketing.

The Hidden Sea supports ocean health with global campaign

TalkingRetail

Australian wine brand The Hidden Sea has launched a global campaign to remove one billion plastic bottles from the ocean by 2030. The brand is partnering with Danish company the ReSea Project, to encourage retailers to stock up on its wines to help “contribute towards the removal and recycling of plastic, as part of a full circular. Alcohol alcohol kingsland drinks the hidden sea wine

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Aptos Purchases Price Optimization Solution Provider Revionics

Retail Touch

Retail technology solution provider Aptos has entered into a definitive agreement to acquire Revionics , a provider of cloud-based price optimization solutions. The purchase price for the acquisition, expected to close in September 2020, was not disclosed. “At At the scale, speed and complexity of retail today, price optimization is now a cornerstone of successful retailing,” said Leslie Hand, GVP, IDC Retail and Financial Insights in a statement.

Real-time Personalization Guidebook: 10 Tips to Improve eCommerce Conversions

Conversion rate remains the most important metric for measuring success. This guidebook reveals 10 tips to improve eCommerce conversion rates, and insight into how an AI-powered personalization platform can dramatically improve performance.

Government reveals surge in business rates appeals

TalkingRetail

There has been a surge in business rates appeals following the Covid-19 pandemic, new government figures reveal. The rise in appeals is due to an increasing number of companies claiming a Material Change of Circumstance as a result of the impact of Covid-19 on their businesses. Companies are arguing that rental values have plummeted because. Industry News business rates Colliers International coronavirus Valuation Office Agency (VOA

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Reimagining Retail Stores In A Post COVID-19 World

Retail Touch

As COVID-19 continues to loom over the globe, retailers are now also assessing guidelines and developing plans to adapt their store experiences to the changing times. But since e-Commerce offered more personalized experiences, this was something retailers had struggled with even before the pandemic hit. Now is the time to start integrating the changes we didn’t expect to see in futuristic retail stores.

Spar Scotland launches community cashback campaign

TalkingRetail

Spar Scotland will be giving more than £30,000 away to community groups and charities around the country. The community cashback campaign, which launches on 10 August, enables customers, store staff, and CJ Lang employees to nominate a local charity or community group to win a cash sum of money. The initiative will be taking place. Industry News charity CJ Lang community convenience stores Spar Scotland symbol groups

Holiday Report Guides Retailers Through an Uncertain Q4

Kibo

The 2020 Guide to Holiday Commerce is a holiday report that offers unique insights into important customer segments and provides retailers with a roadmap for holiday preparedness across personalization, ecommerce , and fulfillment. When refining your holiday strategy this summer, this roadmap will ensure that retailers capture customer demand successfully, no matter what the holiday season looks like this year.

Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.

M&S adds hundreds of new products ahead of Ocado launch

TalkingRetail

M&S has added more than 750 new products to its Food range ahead of the formal launch of its partnership with Ocado. The retailer said the new products have started to land in stores across the UK with more arriving throughout August and September. M&S has significantly broadened its family pack sizes to complement its. Industry News home delivery marks and spencer ocado

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Epson America Debuts Three New POS Receipt Printers

Retail Touch

Epson America has introduced three new compact POS receipt printers that are designed to deliver the flexibility and convenience required by hospitality and retail businesses. The OmniLink technology behind all three printers can provide benefits such as expanded USB POS peripheral device support, online ordering, cloud printing, and network connectivity to tablets in locations with wireless connectivity issues.

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Malibu partners with celebrity DJ to launch #TheCoconutChallenge

TalkingRetail

Rum brand Malibu is kicking off a campaign called #TheCoconutChallenge, supported by celebrity partnerships and in-store activity promoting Malibu Piña Colada. The brand is partnering with DJ Dillon Francis, TV personality Georgia Toffolo, singer and radio presenter Fleur East and creative director Ashley Banjo, to launch a The Coconut Nut Malibu Remix and encourage its. Alcohol alcohol malibu pernod ricard spirits

Inmar Intelligence Launches Retail Cloud Marketing Suite

Retail Touch

Inmar Intelligence has introduced the Retail Cloud suite of media, incentives and commerce solutions, which can help retailers create a seamless omnichannel experience for shoppers. The suite is designed to fit how marketers actually plan and how shoppers shop.

McColl’s reports loss as revenue falls

TalkingRetail

McColl’s Retail Group saw revenue fall 1% to £604.8m in the six months to 24 May, reflecting store closures during the period and lower services revenue due to the temporary withdrawal of scratchcards, offset by stronger demand since the Covid-19 outbreak. The retailer saw like-for-like sales grow 8.3% in the six-month period, with growth accelerating. Industry News convenience stores coronavirus financial results McColl's

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Fashion brands team up for flash sales event

retaildive

The startup aims to raise $1 million for charity with the help of multiple brands

SuperValu helps consumers shop more sustainably

TalkingRetail

SuperValu is introducing reuseable fruit, veg & bakery bags for loose produce. The bags, which are washable and certified food safe, will keep products fresher for longer, as the breathable material does not sweat in the fridge. SuperValu is aiming to make its packaging as sustainable as possible as part of its commitment to making. Industry News convenience stores Northern Ireland Supervalu sustainability

Spirit Halloween stores will be back, 1,400 strong

RetailWire

Because Spirit Halloween is a franchise operation, the company cannot announce a single opening day, but most of the 1,400 locations this year should be open in August or by early September, despite the pandemic. Spirit is already open online for those customers feeling anxious about shopping in-store

Comment on Suspended on Amazon? Here’s a Secret Step to Get Your Products Back on the Marketplace by Amytox

CPC Strategy

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Grocery prices are spiking due to supply chain scarcities

RetailWire

According to a Bureau of Economic Analysis report from last Friday, the rise in home cooking due to the pandemic is causing a surge in demand, causing supply chain disruptions that are in turn driving up retail prices. In the period from February to June, the agency tracked an 11 percent rise in meat and poultry prices, 10 percent for eggs and 4 percent for other staples such as cereals and produce