Tue.Nov 02, 2021

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How UX Increased This Fashion Brand’s Conversions by 60%

Groove

Cutter & Buck is an active lifestyle fashion brand with a focus on both D2C and B2B merchandising. After initially partnering with Groove Commerce in 2015, our team maintained and eventually migrated their locally-hosted Magento 1 instance to BigCommerce. After completing that migration in 2017, our team supported and optimized Cutter & Buck's website.

Fashion 370
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Predictions 2022: Banks Will Double Down On Innovation

Forrester eCommerce

To compete and survive in an increasingly unpredictable, post-pandemic world, banks will invest heavily in technology, talent, and sustainability in the coming year.

Banking 366
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Engaging Customers Beyond the Point of Sale with Mobile Marketing

Retail TouchPoints

Perhaps you’ve heard of the experience economy. It doesn’t just refer to experiences like bungee jumping or white water rafting, but rather, encompasses the consumer desire for a valuable end-to-end brand experience. Research finds that customer experience is the number one factor driving ecommerce brand loyalty , even more so than price and product selection.

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Your Return-To-Office Strategy Depends Upon A Well-Defined Vaccination Policy

Forrester eCommerce

The future of work happens in a world of continuous change, with multiple shocks repeatedly challenging leaders to adapt. The pandemic is no exception: What leaders of US companies thought about COVID-19 in May 2021 was upended by a cluster of new, disruptive pandemic developments by midsummer. By September, US companies with 100-plus employees received news […].

Customer 195
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Has Robotics Finally Arrived? Benefits Emerge in the Store, Microfulfillment Center and Last Mile

Retail TouchPoints

Robots are already an established part of large-scale warehouses run by behemoths like Amazon. They move swiftly and at scale, covering a lot of ground in a stable, well-routed environment designed specifically for them. But slowly, robots are getting closer to the customer, and are helping retailers optimize operations in smaller warehouses and distribution centers, and even in stores to streamline fulfillment services.

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Five Findings From Forrester’s Review Of Six US Banks’ Mobile Sites

Forrester eCommerce

Each year, my colleague Andrew Hogan and I review mobile websites of top US banks to understand how effectively banks are meeting customers’ expectations, when it comes to finding, researching, and applying for a checking account. We review functionality and observe users as they try to complete their tasks. In this year’s report, we evaluated […].

Banking 195

More Trending

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Three Vendors Lead In Our Third Forrester Wave™ Evaluation On Unified Endpoint Management

Forrester eCommerce

Today, we released The Forrester Wave™: Unified Endpoint Management, Q4 2021. This is the third year we’ve published our unified endpoint management (UEM) Forrester Wave (see our past reports from 2018 and 2019), and this year, we looked at the top 11 vendors in the market and evaluated them across 24 criteria. Organizations looking to […].

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Neiman Marcus Group Takes Stake in Reseller Fashionphile, Adds Sustainability Partnerships

Retail TouchPoints

As world leaders gather in Glasgow for the COP26 climate change summit, Neiman Marcus Group (NMG) has announced a series of new and expanded partnerships to support its sustainability efforts. The luxury retail conglomerate — which owns the Neiman Marcus and Bergdorf Goodman brands, among others — has acquired a minority stake in resale platform Fashion p hile , partnered with Give Back Box to let customers donate items they no longer want, and joined the nonprofit Textile Exchange to promote fa

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15 UX Research Platforms, Resources, and Tools

Kissmetrics

UX research can be a confidence booster. With so much technology making web, app, and software designing more accessible to the masses, you have the opportunity to create new websites and apps for your brand. Because you can make it doesn’t mean it’s going to work for your target market. Are you actually solving a problem and meeting a need? Or are you just creating something flashy?

Books 225
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Make it Big Podcast: Trends and Predictions for an Unprecedented Holiday Season with Trustpilot

BigCommerce

Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Prognosen 2022: Die Zukunft der Arbeit

Forrester eCommerce

Die Zukunft der Arbeit in ganz Europa wird im Jahr 2022 nicht von einem einzigen Trend geprägt sein, sondern von mehreren. Jetzt mehr erfahren.

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What is Live Shopping: A Guide for Ecommerce Professionals

Ecommerce Platforms

Live shopping, or live stream shopping, combines the worlds of live streaming, social media, celebrity, and ecommerce, and it provides an interesting look into what could be in store for some facets of ecommerce selling in the future. If you're asking yourself, “What is live shopping?” this is the right place for you, as we take a look at the growing ecommerce trend, expand upon its purposes, significance in the ecommerce world, and how brands are finding success in the space.

eCommerce 196
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Prognosen 2022: Datenschutz

Forrester eCommerce

Unternehmen, die Software zur Überwachung der Produktivität einsetzen, müssen sich auf Herausgorderungen 2022 einstellen. Mehr erfahren.

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Dollar Tree Adds Same-Day Delivery Via Instacart, Reaching 98 Million U.S. Households

Retail TouchPoints

Dollar Tree has partnered with Instacart to offer same-day delivery from nearly 7,000 Dollar Tree locations as the companies expand their August 2021 pilot program nationwide. Shoppers will be able to choose from Dollar Tree’s entire selection of goods, including household products, seasonal décor, pantry essentials and school supplies. The expanded program builds on Instacart’s existing partnership with the Family Dollar banner, which Dollar Tree owns.

Supplies 162
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Prognosen 2022: Versicherungen

Forrester eCommerce

Finden Sie heraus, was Forrester für Versicherungsunternehmen im Jahr 2022 und darüber hinaus prognostiziert.

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Our analysis of 229 million BFCM emails shows that less is more

Omnisend

Reading Time: 12 minutes. The Black Friday-Cyber Monday mega sales weekend, known as BFCM or Cyber 5, is increasingly popular for customers—but also increasingly difficult for merchants. In 2020, Shopify store owners made a whopping $5.1 billion in sales between Black Friday and Cyber Monday. This is up from $2.9 billion during BFCM 2019, an amazing 76% increase in sales worldwide.

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Remarkable Or Invisible

Steve Dennis

There was a time, not all that long ago, when being very good–or even slightly better than average–worked pretty darn well. When most consumers didn’t have easy access to just about anything they wanted from just about anywhere in the world just about anytime they wanted it, we could win, grow and keep customers based upon a good location, our well trained salesforce, a long-standing reputation in the community or carefully chosen products presented artfully in our specialty sh

Books 158
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Pricing Tools Explained: Which Option Solves Your Pricing Challenges?

Wiser

The world of pricing can be a little complicated. Not only do you have to manage a long list of products, but you have to compete with the Amazons and Walmarts of the world. You have to satisfy demanding customers who expect the best price at all times and be agile enough to change your prices on the fly if the market requires it. As a result, a massive industry of pricing-related tools has emerged.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Dollar Tree Adds Same-Day Delivery Via Instacart, Reaching 98 Million U.S. Households

Retail TouchPoints

Dollar Tree has partnered with Instacart to offer same-day delivery from nearly 7,000 Dollar Tree locations as the companies expand their August 2021 pilot program nationwide. Shoppers will be able to choose from Dollar Tree’s entire selection of goods, including household products, seasonal décor, pantry essentials and school supplies. The expanded program builds on Instacart’s existing partnership with the Family Dollar banner, which Dollar Tree owns.

Supplies 130
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2021 Holiday Shopping Ecommerce Stats & Trends [November 2021]

ROI Revolution

Published June 29, 2021 | Updated November 2, 2021. As we approach a post-pandemic world , everything is unprecedented. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. To help your brand thrive this holiday season and navigate these uncharted waters, we’ll be keeping this blog post updated with the latest holiday ecommerce stats and trends.

eCommerce 144
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How To Add Delivery Pincode Checker Form To Your WooCommerce Store

MakeWebBetter

Shipping services are the lifeblood of online stores, and their management is the toughest job for merchants. The store online themselves provide the shipping services, or they hire shipping companies to do their work. It is a costly service. The cost is furthered if you provide free shipping and fulfill cash on delivery orders. Add […]. The post How To Add Delivery Pincode Checker Form To Your WooCommerce Store appeared first on MakeWebBetter.

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Next in Marketing: Why the digital newsletter boom could shake up digital ad targeting

Liveintent

Email newsletters were already enjoying a renaissance a few years ago — with D2C brands launching robust operations and email-forward publishers like Morning Brew emerging. Once the pandemic hit and Google announced the deprecation of the third-party cookie , however, the value of email as an owned, opt-in channel kicked into overdrive. Now, as publishers and advertisers are looking for new ways to build audience relationships and gather first-party data, they’re continuing to ramp up thei

Marketing 126
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Why digital transformation is changing the manufacturing industry as we know it

Retail Technology Review

The manufacturing and distribution industry has faced many challenges as a result of the pandemic. These challenges have led to businesses prioritising digital transformation much earlier than anticipated.

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Ralph Lauren is opening 90 new stores this year

RetailDive

The brand is in search of the ideal balance of wholesale, where BMO analysts find margins to be more robust, and direct-to-consumer sales.

Consumer 132
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The Time is Now for B2B E-Commerce

Fabric Blog

I am partnering with fabric this Fall season to revisit concepts in my book Billion Dollar B2B E-Commerce and reflect on how organizations approached these concepts during the height of COVID-19 that pushed more business online. This is part one of an eight-part series.

eCommerce 105
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Pinterest debuts livestream shopping through Pinterest TV

RetailDive

The social media platform will air weekly episodes from the likes of Christian Siriano and Olympian Tom Daley, and run exclusive product drops.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Sustainability for Soft Goods: What Retailers and Brands Need to Know

RetailMinded

Consumer sentiment impacts purchase decisions in a variety of ways, and among them includes why they buy one garment versus another. For many customers, cost will be a deciding factor on what they purchase. For others, how they feel in what they choose to buy will persuade their purchase decision. And yet for others, they aim to purchase garments that deliver value in durability.

Retail 98
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Glossier brings on new CFO, chief commercial officer

RetailDive

Vanessa Wittman, who took the chief finance role just over two years ago, will be replaced by Seun Sodipo, most recently a finance executive at Stripe.

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How to detect churn risk factors in your eCommerce store

Omniconvert

Learn why you need to know your churn risk and discover the most effective ways to identify churn risk factors in your eCommerce store. The post How to detect churn risk factors in your eCommerce store appeared first on Omniconvert Ecommerce Growth Blog.

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CBL exits bankruptcy, jettisons $1.7B in debt

RetailDive

The mall operator filed for Chapter 11 last fall as retail bankruptcies and unpaid rent during the pandemic's worst months took their toll.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib