Thu.Dec 17, 2020

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Retailers: Here’s How Consumers Are Shopping This Holiday Season

Forrester eCommerce

The holiday season is in the home stretch and we’re expecting US online holiday sales this year will top $173 billion – or fully 24% more than last year. Bizrate Insights surveyed shoppers to find out how they are shopping this year. With just a week left, some key takeaways from their data indicates that: […].

Consumer 348
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design:retail Announces ‘Winning Windows’ 2020 Award Recipients

Retail TouchPoints

The Winning Windows of New York grand-prize Platinum Award went to Bloomingdale’s, whose windows encouraged viewers to take joy in the little things. Photo by Tim Sibley. Inspired by light and the colors of Bloomingdale’s holiday campaign, each color-blocked window uses simple objects and unexpected materials to make viewers smile. Photo by Tim Sibley.

Arts 299
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Confessions Of A Former “Charterless” Sales Enablement Practitioner

Forrester eCommerce

Without a charter, sales enablement leaders run the very real risk of being in the position of having to solve problems as they arise with no real scope, strategy, or sense of priority. In her latest blog post for Forrester, analyst Jennifer Bullock shares why a sales enablement charter is key to success.

Blog 337
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Best Business Process Management Software

Kissmetrics

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. There’s a constant war between growing a business and keeping an operation lean, mean, and agile. How does a company stay efficient, even as they are trying new things and bringing on employees? It’s actually quite simple: business process management (BPM) software.

Payments 279
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Walmart Expands Arkansas Autonomous Vehicle Pilot to Louisiana

Retail TouchPoints

Walmart has expanded its autonomous vehicle pilot with Gatik to make its existing route in Bentonville, Ark. completely driverless, and has added a second program in Louisiana that is set to launch in early 2021. Both pilots utilize Gatik’s multi-temperature Autonomous Box Trucks to carry out their operations. Walmart currently uses the trucks to deliver products down a two-mile route between a local dark store and a Neighborhood Market.

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How Google Lens is Getting Your Products Found Online

Kissmetrics

Google is constantly innovating and testing new features, and augmented reality (AR) is a hot topic right now. You might think of AR as a way to make digital images appear in your living room. But Google’s visual search technology for Android, Google Lens, does a lot more than that. It enables you to bring your physical environment into the digital world.

More Trending

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On The Ninth Day Of Christmas My Analyst Gave To Me: Handy Tips To Make My Demand Management Process’s Performance Dance

Forrester eCommerce

This is the ninth in a series of blog posts that provide demand and account-based marketing best practices in honor of the 12 days of Christmas.

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Square Adds Shift Scheduling to its Team Management Suite

Retail TouchPoints

POS solution provider Square has launched Shift Scheduling, a scheduling tool designed to work seamlessly with Square’s Team Management and Payroll offerings. The feature aims to create a consolidated labor management solution that can handle scheduling, managing and paying staff through the Square platform. Shift Scheduling completes Square’s suite of labor management tools by adding new functionality into Team Management, which is already integrated within the Square POS to offer clock-in and

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Privy vs. Omnisend: Full Feature & Price Comparison

Omnisend

Reading Time: 7 minutes. Email marketing is a must-have component of any digital marketing strategy—and this goes double for ecommerce merchants. This makes choosing your email marketing platform a critical decision that requires a lot of information and realistic introspection into your business’ needs, especially when you’re smaller and looking to grow.

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WAIR Taps Personalized Clothing Fit Data to Enhance the Design-to-Sale Pipeline

Retail TouchPoints

WAIR , an AI-powered personalized fit solution, is designed to help retailers offer more accurate sizing for ecommerce orders. The technology also aims to utilize the benefits of improved fit across the entire business — from incorporating a demographic’s preferred size specifications during the design phase to helping retailers optimize ad targeting based on the sizes that need to sell.

Clothing 267
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Fast-growing convenience operator on course to almost double retail empire

TalkingRetail

A fast-growing convenience store operator is on course to almost double the size of its retail empire by the end of 2021. Amacor has recently taken on two sites – in Speke, Liverpool, and Blackpool, Lancashire – and both are being transformed into Nisa Local outlets. It means the company now operates 12 stores and.

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Rebag Bar Micro Store Concept Debuts in New York

Retail TouchPoints

Rebag has opened its first-ever standalone Rebag Bar — a micro version of its traditional store — located in New York’s Shops at Columbus Circle. The 180-square-foot Rebag Bar integrates Rebag’s signature physical store environment with a seamless, on-the-go experience, and will focus on sourcing bags, watches, fine jewelry and accessories via a convenient drop-off point.

Jewelry 258
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Protected: Demystifying Personalization: A Look at Production Recommendations and Content Personalization

Kibo

This content is password protected. To view it please enter your password below: Password: The post Protected: Demystifying Personalization: A Look at Production Recommendations and Content Personalization appeared first on Kibo Commerce.

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Brilliant Earth, Hanna Andersson Partner With Online Gifting Platform

Retail TouchPoints

Brilliant Earth , an ethical and sustainable fine jewelry company, and Hanna Andersson , a family and children’s clothing brand, have partnered with SmartGift to provide gifting services. The platform will help both retailers enhance their remote gifting options for the holidays. SmartGift lets shoppers select items from retailers and have the recipients “unwrap” their gift via text, email or any other digital channel.

Gifts 179
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Building a Robust E-Commerce Service Mesh

Fabric Blog

Back in 2015, I was leading an engineering team developing a digital textbook rental platform. At the time, microservices were relatively new, but we decided that the flexibility and scalability made them a good choice for our platform.

eCommerce 111
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retailX 2021 In-Person Event Postponed to August

Retail TouchPoints

Due to the ongoing COVID-19 pandemic and associated government restrictions and limitations on large gatherings and travel restrictions, both domestically and internationally, retailX has made the decision to postpone its annual face-to-face event to August 2021. Originally slated to take place May 12-13, 2021, the new event dates are Tuesday, August 24 to Wednesday, August 25, 2021, at McCormick Place in Chicago.

Events 179
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Sam's Club equips its fulfillment operations with robotic pickers

RetailDive

The retailer has adopted the use of autonomous mobile robots in its new Southern California fulfillment center for e-commerce orders.

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4 Powerful Strategies to Improve Your eCommerce Site

Omniconvert

If you’re selling absolutely anything under the sun and on the online platform, you need to have a rock-solid eCommerce. The post 4 Powerful Strategies to Improve Your eCommerce Site appeared first on Omniconvert Ecommerce Growth Blog.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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With an end to pandemic struggles in sight, beauty looks toward a prettier future

RetailDive

Unlike apparel, which will face a longer recovery, beauty could be back to 2019 levels by the first half of 2021, according to McKinsey.

Apparel 120
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How to deliver a great website experience and improve customer retention rate

Omniconvert

With so many distractions in today’s fast-paced world, customer experience needs to be front and centre of your online marketing. The post How to deliver a great website experience and improve customer retention rate appeared first on Omniconvert Ecommerce Growth Blog.

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The Backroom: What Black Friday tells us about retail in 2021

RetailDive

The shopping holiday was defined by the COVID-19 pandemic. Its defining trends and repercussions will likely follow the industry into the next year.

Retail 112
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5 Tips for Improving Operational Efficiency With Salsify Workflow | Salsify

Salsify

Salsify Workflow helps speed up your time to market and improves operational efficiency by centralizing your entire content process within Salsify. It can help you efficiently tackle the common business problems associated with introducing new products and the end-to-end product enrichment process.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Amazon, Walmart tout last-minute holiday delivery options

RetailDive

In a year when the industry worked to get the season started early, the retail giants are encouraging customers to shop as late as Christmas Eve.

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FastSpring Release Notes: December 2020

FastSpring

Our FastSpring product and engineering teams have been hard at work to deliver new updates and features that will help you deliver a world-class ecommerce experience. Check out our most recent product updates, improvements, and resources below. New or Improved. You’re Invited: FastSpring Quotes Beta. We are excited to announce the Early Access launch of FastSpring Quotes!

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5 Automated Emails to Boost Your Sales Dramatically

ecomdash

Automated email marketing helps build customer relationships and convert leads to sales. Learn how to leverage the power of automated emails. The post 5 Automated Emails to Boost Your Sales Dramatically appeared first on Ecomdash.

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Rebag opens micro-store in NYC

RetailDive

Customers can both shop and sell their luxury accessories at the new 180 square-foot store at The Shops at Columbus Circle.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Lockdown dietary changes provide ‘opportunity for industry to encourage positive new habits’

TalkingRetail

Industry think-tank the IGD says changes in dietary habits prompted by lockdown mean retailers and suppliers a “unique opportunity to act to help consumers turn positive new habits into long-term changes”. It follows research showing that more than three-quarters (83%) of consumers changed how they purchased and prepared food during the first national lockdown and.

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Walmart to take middle-mile trucks driverless in Arkansas

RetailDive

Since the retailer began its self-driving pilot with Gatik last year, the trucks have traveled more than 70,000 operational miles in autonomous mode.

Travel 81
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New deal extends commercial agreement between Post Office and Royal Mail to 2032

TalkingRetail

The Post Office and Royal Mail have agreed a new commercial agreement which “reaffirms the long-term commercial partnership between the two companies”. The new deal – known as the second mails distribution agreement – will start in March and operate “at least” until 2032. It is the follow-up to an agreement signed in 2012 in.

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Retailers did not achieve 1-day delivery in 2020: study

RetailDive

Companies took about three days to fulfill orders, while brick-and-mortar locations leveraged BOPIS and curbside pickup services.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib