Mon.Nov 02, 2020

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What My Love-Hate Relationship With Golf Taught Me About Sales Role-Playing

Forrester eCommerce

Like in golf, there are so many motions to consider in any customer interaction. Sales enablement practitioners must deconstruct role-playing exercises to enable reps to get into top-selling form.

Customer 410
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BigCommerce vs Shopify vs Shopify Plus: Which Ecommerce Platform is Right for You?

BigCommerce

Selecting the right ecommerce platform for your business isn’t a decision you can make quickly.

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Chartwells Debuts Checkout-Free C-Store at University of Houston

Retail TouchPoints

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus. Cashierless experiences started picking up speed even prior to the pandemic, with retailers such as Amazon Go , 7-Eleven and other c-stores pioneering the space.

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Amazon Seller Fulfilled Prime – Is It Worth Doing Vs FBA?

My Wife Quit Her Job

Seller Fulfilled Prime (SFP) is a fulfillment program that lets you list products on Amazon with the Prime symbol WITHOUT using Amazon’s warehouses. By signing up for SFP, a seller must commit to offering the same level of service as Amazon fulfillment which includes two day Prime shipping. Compared to FBA, Seller Fulfilled Prime can be attractive because it gives you control over your fulfillment operations and your profit margins.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Report: Mall Owners CBL & Associates and PREIT File for Bankruptcy as Pandemic Pressure Continues

Retail TouchPoints

Mall owners CBL & Associates and Pennsylvania Real Estate Investment Trust (PREIT) have each filed for Chapter 11 bankruptcy protection, according to CNBC. Mall owners have faced financial pressure stemming from low foot traffic, but while some have been forced into bankruptcy, others have been acquiring struggling retailers to help maintain rents.

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How small publishers can monetize increased traffic during COVID-19

Liveintent

Small publishers are seeing historic increases in traffic during the COVID-19 pandemic – and it’s no secret why. “People are clamoring for credible news, so they’re going back to visiting local media sites directly,” says Fran Wills, CEO of Local Media Consortium, in a recent Real Time Banter webinar. “We’ve seen a huge spike in direct traffic from local readers.” At the same time, these publishers are reporting a 30–50% decline in ad revenue.

More Trending

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Coca-Cola gets ready for Christmas with festive packs

TalkingRetail

Coca-Cola European Partners (CCEP) is launching its limited edition Christmas take-home packs. The festive packaging is running across its Coca-Cola original taste, Coca-Cola zero sugar, and Diet Coke flavours in large PET bottles and multi-pack cans and glass bottles, each featuring a QR code shoppers can scan to “unlock new and exclusive content every day.

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inRiver Secures $32 Million in Latest Funding Round

Retail TouchPoints

Product information management (PIM) solution provider inRiver has closed a $32 million funding round led by Lugard Road Capital, with participation from existing investors Verdane, Industrifonden, Zobito and RoosGruppen. The company will use the funds to meet accelerated customer demand as well as support ongoing product development and expansion to new markets, including North America and parts of Europe.

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Laphroaig kicks-off TV campaign

TalkingRetail

Whisky brand Laphroaig is running campaign to “capture the unique reactions” of consumers describing the flavour if the whisky. The campaign consists of a 30-second TV advert and is set to launch a 15-second advert across social and digital media platforms from 1 December The brand said the campaign highlights the “idea that everyone has.

Consumer 119
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Onfleet Raises $14 Million to Meet Last-Mile Services Demand Surge

Retail TouchPoints

Onfleet , a provider of last-mile delivery management software, has raised $14 million in Series A funding. The capital influx will allow the company to continue broadening its product offerings and expanding its global footprint. . This funding round, led by Kennet Partners, takes place on the heels of growth for Onfleet, which has experienced triple-digit revenue growth year-over-year.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Weetabix On The Go drives impulse sales with price-marked pack

TalkingRetail

Weetabix is launching a £1 price-marked pack for its Weetabix On The Go drink range, in a move designed to “drive impulse purchases and bring shoppers into the category”. The 250ml bottles are available now in Strawberry, Chocolate, Vanilla, and Banana flavours from Bestway, Blakemore, Booker Retail Partners, and independent convenience stores until December this.

Retail 119
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Grocery Fulfillment Tech Provider Ocado Goes All in on Robotics

Retail TouchPoints

Ocado Group , a UK-based technology company providing end-to-end online grocery fulfilment solutions, has acquired two North America-based robotics companies — Kindred Systems and Haddington Dynamics — to accelerate its investment in robotics for picking and packing groceries. “The robotic pick opportunity in online grocery is of huge value to us and our clients globally,” said Tim Steiner, CEO of Ocado Group in a statement.

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Staff at Nisa Local self-isolating after testing positive for coronavirus

TalkingRetail

Five staff at a Nisa Local are self-isolating after testing positive for coronavirus while another worker at the store is also isolating at home after being in close contact with those affected. The outlet in Much Wenlock, Shropshire, remains open but a deep clean took place over the weekend. Retailer John Corbo said: “The safety.

Retail 119
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The holidays are here. Where's the consumer?

RetailDive

Uncertainty about the pandemic and the economy is defining the season as retailers try to coax customers to spend early on all channels.

Consumer 122
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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COVID Signs for Small Businesses: 6 Free Printable Signs

Korona

The fall is upon us! And while the weather has been welcomed in most parts of the country, it's likely to worsen the COVID pandemic. While it appears that most small businesses will be able to remain open, it's critical that everyone follow local and national guidelines and do their part to minimize transmission [.].

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CBL, PREIT file for bankruptcy as retail's problems hit mall landlords

RetailDive

Both entered Chapter 11 with pre-negotiated deals with lenders, after COVID-19 brought massive revenue declines to the mall operators.

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Protecting your Retail Brand Against the Growing Counterfeit Threat

IntelligenceNode

Counterfeit products, representing nearly 3.5% of world trade today, are flooding the market and COVID-19 has exacerbated this problem for brands, manufacturers, and consumers. Counterfeit products accelerate price erosion and damage brand image, making it difficult to secure good margins and risking further deterioration of consumer trust. With the alarming growth of this counterfeit threat, […].

Retail 98
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Last-mile tech firm Onfleet raises $14M as interest surges in delivery services

RetailDive

The company, which provides software to help retailers manage drivers and communications with customers, will use the funds to support expansion.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How do you find your biggest spenders?

Omniconvert

You always have to remember that, at all times during a businesses’ lifespan, you deal with different types of customers. The post How do you find your biggest spenders? appeared first on Omniconvert Ecommerce Growth Blog.

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Chico's shores up finances, digital operations amid store closures

RetailDive

With stricter attention to profitability, the company has permanently closed 28 locations this year and plans as many as 50 more.

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The Ultimate CVO Guide – Customer Value Optimization Methodology Part 3

Omniconvert

Step 7. Developing the retention strategy Once you manage to map all the touchpoints and characteristics, it’s time to create. The post The Ultimate CVO Guide – Customer Value Optimization Methodology Part 3 appeared first on Omniconvert Ecommerce Growth Blog.

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How thinking outside the box could be the best way to deliver for your customers this holiday season

RetailDive

The stakes have never been higher — according to the FCI, only 21% of US consumers report forgiving brands and stores whose service has been disrupted by COVID-19.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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JTI enters heated tobacco category with Ploom S

TalkingRetail

Japan Tobacco International (JTI) is launching a heated tobacco product called Ploom S, following research that states sales of heated tobacco products have increased by 270% in the UK in the last 12 months. The device is available in three colours – black, gold, and white – and retails at £89. It is available from.

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3 data partnerships to jumpstart in 2021

RetailDive

Companies that work toward a future state of building, owning and enriching a complete view of the consumer through data partnerships will win.

Consumer 107
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Will your online store be invisible on Black Friday?

Retail Technology Review

With 2020’s Black Friday and Cyber Monday predicted to be the busiest ever, eCommerce expert Optiseller is urging online retailers to make sure their data is in good shape, or risk missing out on valuable sales.

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How years of investor-friendly finance left retailers vulnerable to crisis

RetailDive

Public and private companies have transferred billions of dollars to their investors over the years. Could that money have saved their business instead?

Retail 89
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Research exposes the ÂŁ68.8 billion opportunity for UK retailers

Retail Technology Review

Data released by global payments platform Adyen, outlines the economic gains that could be accessed by getting more UK retailers online.

Retail 70
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Holiday season 2020: 3 "Cs" to success and survival

RetailDive

Performance this holiday season could determine your long-term survival. Here are three Cs to success.

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Wholesale organisation welcomes financial support from government hardship fund

TalkingRetail

The Scottish Wholesale Association (SWA) has welcomed the news that wholesalers can receive financial support from the government during the lockdown. The hardship grant is designed to help businesses which can remain open but will be impacted by the Scottish government’s five-tier local Covid restrictions which come into effect today (2 November). Businesses which can.

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Saks Fifth Avenue relaunches website with emphasis on personalization

RetailDive

More robust shoppable content, and filters for fulfillment options like BOPIS, are a few of the features on the department store's new website.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib