Forrester eCommerce
MARCH 4, 2021
Hyland announced on March 4 that it intends to acquire content platform provider Nuxeo. The deal is expected to close in April or May. Coming on the heels of its acquisition of Alfresco, which we blogged about here, just months ago, Hyland will soon be the home for the two most widely deployed open source […].
BigCommerce
MARCH 4, 2021
Ecommerce was an industry already in flux when the events of 2020 really turned things on their head.
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Forrester eCommerce
MARCH 4, 2021
If you want functional and individual goals to be meaningful and actionable, keep them simple, limit the number of goals, and make sure they link clearly to your mission.
Kissmetrics
MARCH 4, 2021
My colleagues recently shared the results of a marketing campaign they conducted using Facebook Messenger bots, which are basically the Facebook version of email marketing. The metrics shocked me: 88% open rate and 56% click-through rate! Although I’ve had some great email marketing campaigns, it’s hard to top that result. Why Should You Use Facebook Messenger Bots?
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
MARCH 4, 2021
Twitter is quietly testing a new shopping feature that will allow brands to showcase products and link out to their ecommerce site directly from within the social platform. The move follows other social platforms like Facebook and Pinterest that have also recently rolled out embedded shopping features. Twitter hasn’t formally announced the feature, but did confirm to TechCrunch that it was trialing new direct shopping mechanics.
Forrester eCommerce
MARCH 4, 2021
Forrester analysts take a detailed look at what's driving the unprecedented premium being paid in this acquisition.
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Forrester eCommerce
MARCH 4, 2021
Discover the three stages of building a mature CX measurement program that fuels business success and customer loyalty, and how to get started.
Retail TouchPoints
MARCH 4, 2021
Tailored Brands is seeking a $75 million emergency loan from Silver Point Capital , its largest equity holder and one of its existing lenders, to avoid another bankruptcy, according to Blo o mberg. The loan would be broken down into $25 million in funds that rank equal to an existing term loan, and $50 million of subordinated debt that would be converted to equity within three years at $1 per share, according to court documents.
Forrester eCommerce
MARCH 4, 2021
The current crisis proves that having great Employee Experience (EX) is critical to the brand and the CMO. EX was already a key driver of customer experience (CX) and business performance. Today’s crises require brands to meaningfully engage employees even more. In fact, our latest data (see figure below) has shown that the correlation between […].
Retail TouchPoints
MARCH 4, 2021
Retail success is dependent on understanding and meeting the needs of shoppers. But what happens when your customers unexpectedly shift their behaviors and years of data goes out the window? COVID-19 has upended customer preferences and behaviors, and these new habits will likely continue after the pandemic ends. The AWS Retail team has been working closely with retailers to reimagine and reinvent their customers’ journeys to adapt to constantly evolving behaviors and needs.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Forrester eCommerce
MARCH 4, 2021
Explore what distinguishes an advanced CX measurement program and how to recalibrate your customer experience measurement strategy to achieve more.
Retail TouchPoints
MARCH 4, 2021
Disney has announced plans to significantly reduce its brick-and-mortar footprint, beginning with the closure of at least 60 Disney Stores across North America as the retailer bolsters its ecommerce operation. The company currently operates approximately 300 Disney Stores worldwide; Disney has not yet shared which locations will be impacted. The closures are the first step in a total re-evaluation of the retailer’s global brick-and-mortar footprint.
Kissmetrics
MARCH 4, 2021
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. What would you do with an additional $39,000 in your bank every month? Well, if you plan on creating an ecommerce website, you can expect to earn this MASSIVE amount if you do it right. There are, of course, ecommerce sellers who haven’t been able to make that much, but with the right ecommerce strategies and best practices , this might become your reality.
Retail TouchPoints
MARCH 4, 2021
Escher , a postal retail and logistics solution provider, has launched Riposte Track, Trace and Last-Mile Delivery, a cloud-based suite of parcel tracking and traceability solutions designed to help postal operators meet the changing business requirements for first- and last-mile delivery. The platform can help streamline how parcels are tracked within and outside of the enterprise.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
MakeWebBetter
MARCH 4, 2021
Planning to start your online venture with WordPress? Are you searching for a WooCommerce tutorial? If the answer is yes, then you’ve landed at the right place. WordPress and WooCommerce are the two platforms that are behind the success of so many eCommerce websites. As a result, WooCommerce has become one of the largest eCommerce […]. The post WooCommerce Tutorial: Build An Online Store In 45 Minutes appeared first on MakeWebBetter.
Retail TouchPoints
MARCH 4, 2021
Dollar Tree plans to open 600 new stores and to renovate 1,250 Family Dollar stores in fiscal 2021, which runs through the end of January 2022. The new stores are expected to consist of 400 Dollar Tree stores and 200 Family Dollar stores; the latter group will be comprised of H2 and Combination Store formats, based upon market locations. Bringing together both the Dollar Tree and Family Dollar brands, the Combination Store format is targeted for small towns and rural communities with populations
Ecommerce Platforms
MARCH 4, 2021
All online stores need some sort of fulfillment. Whether that's self-fulfillment, third-party logistics, or dropshipping depends on the type of organization. We recommend looking into which style of fulfillment works for you as your business grows. Eventually, third-party logistics make sense for online stores , seeing as how it cuts out expensive and time-consuming elements like storage, shipping, and packaging.
Retail TouchPoints
MARCH 4, 2021
Women’s apparel and fashion accessories retailer Charming Charlie continues its coast-to-coast expansion, with plans to open approximately 14 new locations in the coming months. The retailer is focusing on Texas, California, New York and the Midwest for the new stores, which will include Charming Charlie’s color-grouping model and catalog of apparel, handbags, fashion jewelry, gifts, beauty, shoes, scarves, tech, travel, pets and kids. .
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
SheerID
MARCH 4, 2021
The post COVID-19 Vaccine Notifier Website Alerts Users About Extra Doses Nearby appeared first on SheerID.
Retail TouchPoints
MARCH 4, 2021
If you think “grounding” is just the name of the punishment sitcom parents are always threatening their naughty kids with, think again. “Grounding” also has a biomechanical meaning related to electricity, and it has become the inspiration for footwear manufacturer and retailer Harmony783. In this case, grounding refers to connecting humans with the earth’s electrical field through their feet, and numerous scientific papers have made the case that such a connection improves health by reducing inf
TalkingRetail
MARCH 4, 2021
Scandinavian Tobacco Group is adding Royal Agio’s cigar brands to its portfolio, following the completion of the acquisition last year. Royal Agio is a European cigar company with a portfolio that includes Mehari’s, Panter and Balmoral. Mehari’s Red Orient is the thirteenth biggest cigar brand in the UK, the company said. Royal Agio will provide.
Retail TouchPoints
MARCH 4, 2021
Inbenta Technologies , an AI-based customer interaction and natural language processing (NLP) solution provider, has rolled out Conversational AI Search, a tool designed to help shoppers find the right product at the right time. Conversational AI Search aims to answer complex questions using NLP and give answers that help with upselling and cross-selling.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
MARCH 4, 2021
Many disappointed customers don't complain directly to brands about negative interactions, costing companies revenue, a Coveo report found.
ecomdash
MARCH 4, 2021
Easter may not seem like a major shopping holiday, but it can be when you use these tips and tricks for your ecommerce store. The post Easter Ecommerce Marketing Tips appeared first on Ecomdash.
ChannelAdvisor
MARCH 4, 2021
In the modern e-commerce environment, brand image and identity are everything — particularly if you distribute through online retailers. You need a solid brand to stand out from your competitors and capture your customers’ attention. There is a preconceived notion that retail teams can do little about their brand’s image if their products are sold through third-party channels.
TalkingRetail
MARCH 4, 2021
Irish Whiskey brand Jameson is launching a “Join In, Wherever You Are” campaign for St. Patrick’s Day this year. The campaign consists of a 30-second TV advert running across Channel 4, ITV and Sky channels, as well as on video-on-demand platforms, which is set to reach more than 81% of the brand’s target audience of.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailDive
MARCH 4, 2021
With environmental concerns top of mind for many young consumers, the secondhand apparel market shows no signs of slowing down.
Salsify
MARCH 4, 2021
After a global household brand leveraged Salsify to launch its first digital shelf team and drive innovation across its organization, we had the opportunity to catch up with the change agent who made it happen.
RetailDive
MARCH 4, 2021
The retailer touted benefits such as increased support for small and diverse suppliers in the U.S. as it sources closer to the end consumer.
TalkingRetail
MARCH 4, 2021
The ACS has highlighted the “detrimental impact” that the illicit tobacco trade has on legitimate retailers and called for tougher sanctions to tackle the problem in its response to an HMRC consultation. The consultation sought views on proposals for new sanctions linked to the UK’s tobacco track and trace system and extending HMRC’s traceability enforcement.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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