Fri.Apr 09, 2021

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Digital Accessibility Enters The Spotlight As A Business Priority

Forrester eCommerce

When the COVID-19 pandemic struck, in many cases making digital the only channel through which customers could interact with brands, Forrester saw a significant uptick in inquiries related to accessibility, mostly from companies getting serious about accessibility for the first time. The pandemic served as a wake-up call not just about the importance of digital […].

Channel 352
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Amazon Fulfillment Center Workers in Alabama Reject Unionization

Retail TouchPoints

In a surprisingly lopsided outcome, workers at BHM1, the Amazon fulfillment center in Bessemer, Ala., rejected the opportunity to join the Retail, Wholesale and Department Store ( RWDSU ) union. Amazon had vigorously opposed the prospect of unionization, and its victory deals a major setback to organizing efforts at the company, which employs 1.3 million people worldwide with more than 950,000 workers in the U.S. alone.

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Toss Those Tea Leaves: Reading Real Signals Of Growth And Retention

Forrester eCommerce

Teams supporting retention, cross-sell, and upsell are most effective when they focus on the right signals from buyers and customers. At B2B Summit North America, learn more about these signals and how to use them.

B2B 331
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The Future of Retail: BOPIS 2.0 and RFID Technology

Retail TouchPoints

Like many others, retail is currently in its most testing period, yet buy online, pick up in-store (BOPIS) is currently revolutionizing the modern-day retail experience. BOPIS is a hybrid shopping experience allowing customers to buy items online and then pick them up in a physical store. BOPIS helps retailers provide a more accurate stock inventory and better visibility of the stock, keeping supply chains running smoothly.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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TAM, That’s A Big Number!

Forrester eCommerce

In the last few weeks, I’ve had a few conversations about my recent report on how money is flowing into design: The Design Industry, 2021. Forrester’s estimate: Current spending is $162 billion ­— but some have told me our estimate is too conservative. Let’s look at one part of the report: $35 billion in current […].

Customer 308
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How to Use LinkedIn Insights in an Actionable Way

Kissmetrics

What is an insight? According to Merriam-Webster , it’s the “power or act of seeing into something.” LinkedIn Insights gives you the ability to see information about who follows you, engages with your content, or may be of interest to you as a lead or new hire. Whether you’re hiring, promoting, or putting together marketing strategies, LinkedIn Insights can help you make the most of an already powerful business platform.

More Trending

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How to Make Money From OTT Platforms and Video on Demand

Kissmetrics

As a business or marketing professional, when consumer habits change , you must pay attention. Perhaps nothing is changing more rapidly or drastically than how people consume video content. To leverage this shift, you must first understand two of the most common video consumption methods: video on demand (VOD) and over-the-top (OTT). We cover both in this guide.

Payments 242
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Amazon Rollup Elevate Brands Raises $12.5M, Acquires 20th Brand

Retail TouchPoints

FBA (Fulfillment by Amazon) aggregator Elevate Brands , which acquires and operates Amazon third-party businesses, has raised an additional $12.5 million in bridge funding from its existing group of fintech and ecommerce business investors. The new capital brings the company’s total funding to more than $67.5 million in 2021. This most recent investment enabled Elevate to acquire its 20th Amazon Marketplace brand earlier in April 2020, and will fuel its plan of buying three to four new sellers e

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Everything You Need to Know about the Changes Made to UPS, FedEx and Purolator’s Money-back Guarantee

lateshipment

It’s been a year since the COVID-19 pandemic debuted and created panic across the globe, dramatically changing the way we live our lives. The eCommerce retail industry felt the brunt of the pandemic’s impact, just like every other industry out there. While many retailers had to shut shop temporarily, others scrambled to deal with the humongous surge in demand.

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Payment Providers Partner to Offer Buy Now, Pay Later Service

Retail TouchPoints

Afterpay and Adyen are working together to offer Afterpay’s buy now, pay later (BNPL) services to retailers. Merchants on Adyen can offer Afterpay in the UK, the U.S., Canada, Australia and New Zealand. The solution provider duo’s first partner will be British footwear brand Hunter , which will now let its customers pay for purchases in up to four installments.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Will suburbia save the mall?

RetailDive

It's not clear how many people are leaving cities due to the pandemic. Or how much it helps the once-popular shopping destination if they do.

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eBay Promotes Product Authentication Services with In-Person Events in 5 U.S. Cities

Retail TouchPoints

eBay is hosting a series of in-person product authentication events for collectors across the country to promote its new online Authenticity Guarantee program, which rolled out in October 2020. Sneaker, watch and trading card collectors can have items authenticated in drive-thru stations in five U.S. cities this month and next, mirroring the authentication practice eBay offers online across these categories.

Events 253
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Jacob’s Mini Cheddars celebrates Britain with limited edition flavours

TalkingRetail

Snacking company Pladis is launching three limited edition Jacob’s Mini Cheddars variants inspired by “best-loved regional cheeses”. The new flavours include Ploughman’s Cheshire Cheese (England), Strathdon Blue Cheese (Scotland) and Dragon’s Breath Chilli Cheddar (Wales) and will be available from 19 April in 6x25g multi-packs (£1.79). The Scottish and Welsh flavours also feature new logos.

Retail 119
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Facebook removes 16,000 groups trading in fake reviews after watchdog probe

365 Retail

Facebook has removed more than 16,000 groups trading in fake and misleading reviews following pressure from the UK’s competition watchdog. The Competition and Markets Authority (CMA) said the technology giant had made “significant changes” following its investigations last year, as online shopping became ever more vital during coronavirus lockdowns.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Tractor Supply adds new loyalty program perks

RetailDive

All Neighbor's Club members will receive points per dollar spent in addition to new benefits awarded to every tier level.

Supplies 117
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13 Actionable Strategies to Increase Your Average Order Value

Omniconvert

Increasing the Average Order value is one way to get your existing customers to buy more and reduce additional marketing dollars in acquiring new customers. The post 13 Actionable Strategies to Increase Your Average Order Value appeared first on Omniconvert Ecommerce Growth Blog.

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Moody's sees sustainability as opportunity for fashion, despite costs

RetailDive

Diminishing resources and mounting pressure from consumers and regulators are forcing apparel brands to adopt more eco-friendly practices.

Fashion 127
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Creating an E-Commerce Experience Shoppers Will Love

Omniconvert

With this boom of online shoppers, it's critical to create an eCommerce experience shoppers will love and return for more. Here's how. The post Creating an E-Commerce Experience Shoppers Will Love appeared first on Omniconvert Ecommerce Growth Blog.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Retail Therapy: The unlikely collab between Zabar's and Vans

RetailDive

The famous Upper West Side grocery store teamed up with the footwear brand for its "Foot the Bill" initiative aimed at supporting local businesses.

Retail 110
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Nisa’s Meal for Tonight deal returns

TalkingRetail

Nisa partners are bringing back the symbol group’s Meal for Tonight promotion. The deal comprises a Co-op Stuffed Crust Cheese Feast or Double Pepperoni pizza, one side dish – Co-op Garlic Doughballs 12pk or British Spicy Chicken Poppers – and the choice of Cookies and Cream or Red Velvet flavour Gu Dessert Pots for £6. This story continues at Nisa’s Meal for Tonight deal returns.

Retail 81
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Nordstrom lightens financial burden taken on amid pandemic with $675M bond sale

RetailDive

The retailer compromised treasured assets and took on new leverage as COVID-19 created financial turmoil. The new capital helps turn back the clock.

Retail 116
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Tesco set to reveal higher sales after pandemic boom

365 Retail

Tesco is expected to post rising sales as its supermarkets stayed open throughout the pandemic. However, the UK’s biggest grocer is also expected to reveal more muted profits, which are forecast to be broadly in line with last year’s profits in its update for investors on Wednesday April 14. A sign for Tesco (Nick Ansell/PA). Analysts have predicted that the supermarket, which is under the new leadership of chief executive Ken Murphy, will reveal an operating profit of around £1.72 billion for t

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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The Original Factory Shop unveils expansion plans

TalkingRetail

The Original Factory Shop has unveiled plans to open more than 50 new stores over the next three years, creating around 400 jobs. The retailer sells groceries and essential items at supermarket prices or better, with leading brands including Coca-Cola, Pedigree, Finish, Walkers, and Andrex. New stores will open in Whitby, Yorkshire, and Frinton-on-Sea, Essex, This story continues at The Original Factory Shop unveils expansion plans.

Retail 72
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Zulily showcases eco-friendly items in first Sustainability Shop

RetailDive

The shop will sell products that are reusable, made from recycled materials or recognized by a third party as meeting certain sustainability standards.

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PayPoint vows to reinvigorate relationship with NFRN

TalkingRetail

PayPoint chief executive Nick Wiles has pledged to reinvigorate the company’s relationship with the NFRN. Wiles, interim corporate affairs and marketing director Steve O’Neill, and head of retail proposition Anthony Sappor held a “positive and constructive” with NFRN national president Stuart Reddish earlier this week. Reddish said: “The meeting was called so the NFRN could share.

Retail 72
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The Multifamily Search: Organic Vs. Paid

PERQ

What is life without search engines? Being able to instantly look up apartment communities with availability in the area you are looking to move has changed the way we market towards prospective renters. 68% of everything that happens online begins with a query in a search engine. Google alone has over 5 billion searches made every day. There are two kinds of searches to know when you begin to think about how you want to target prospects through search engine marketing, organic searches and paid

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Retail footfall creeping up, data shows

TalkingRetail

Footfall on high streets declined by 64.6% in the five weeks to 3 April, compared to the same period in 2019, new research reveals. The BRC-Sensormatic IQ data also shows shopping centre footfall declined by 73.2% in the five-week period compared to 2019’s figures. Total UK footfall decreased by 68.7% in March, a 4.9 percentage. This story continues at Retail footfall creeping up, data shows.

Retail 72
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How Did Online Shopping In the US Change In 2020?

Fabric Blog

Online shopping was already increasing at a steady rate going into the early parts of 2020. The unexpected global pandemic added gas to the fire as e-commerce orders surged like never before.

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Viewpoint: 20-minute plan would be a boon to c-stores

TalkingRetail

Thankfully, the UK is gradually emerging from lockdown. Town and city centres will begin to open up again. This will be not a moment too soon for the businesses based in these locations: they have suffered the most from office closures, travel restrictions and a dramatic loss of footfall. Several key government measures continue to. This story continues at Viewpoint: 20-minute plan would be a boon to c-stores.

Travel 69
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How Can Overwhelmed SMEs Better Manage Their Storage?

365 Retail

SMEs are constantly walking a fine line between managing comfortably and being overwhelmed completely. . It’s no secret to say that smaller businesses have struggled greatly in recent times, with the pandemic certainly taking its toll. It’s been a tough trading climate for uncountable SMEs out there, and any opportunity that helps alleviate some of the stress and struggle would no doubt be welcomed by the brilliant minds behind them all. .

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio