Thu.Jun 09, 2022

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Influencers: A Secret Weapon for Tackling Supply Chain Challenges

Retail TouchPoints

With supply chain challenges rampant worldwide, many brands and retailers are focusing on consistent, even proactive, communication to address the demand side of the equation. But Lindsay Jerutis, GM for ShopStyle Collective , believes that marketing and social teams are overlooking a significant opportunity: using influencers to sway product demand and respond to product availability challenges.

Supplies 363
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Apple iOS 16: My Takeaways

Forrester eCommerce

Apple continues to strive to make experiences easy, secure, and private for its customers. I’ll focus on the aspects of “easy” here, and what popped for me in Apple's keynote at WWDC 2022 earlier this week.

Customer 195
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Hudson Expands Global Loyalty Program to North America

Retail TouchPoints

Travel retailer Hudson , a Dufry company, has rolled out its loyalty program to its more than 1,000 stores across North America. The Red By Dufry program is already live in the 50+ countries where Dufry operates. Benefits include members-only discounts, a birthday reward, perks from car rental and hotel booking brand partners and pre-ordering through the retailer’s Reserve & Collect program, where available — all accessible via a mobile app.

Travel 328
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The Canada Customer Experience Index, 2022, Uncovers A Slip In CX Quality

Forrester eCommerce

Forrester’s Customer Experience Benchmark Survey, Canada Consumers, 2022, reveals that CX quality in Canada has slipped in 2022 following several years of stability.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Amazon Introduces AR Try-On for Shoes

Retail TouchPoints

Amazon Fashion has launched a new virtual try-on feature for shoes. The interactive mobile experience uses augmented reality to help customers visualize how a pair of shoes will look on them from every angle, which can better inform purchasing decisions. The new feature is currently available to customers in the U.S. and Canada using the Amazon iOS app.

Fashion 312
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What's the Difference Between Amazon 3P and 1P? | Salsify

Salsify

Selling on Amazon, which was named the world’s sixth largest company by Forbes Global 2000 , is a great way to achieve your financial goals and expand your current business.

B2B 142

More Trending

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What Successful SaaS Companies Outsource So They Can Scale Faster

FastSpring

Speed wins in SaaS. I sat down with growth expert Frederic Linfjärd , and we talked about the reasons SaaS companies don’t always grow as fast as they could. “It’s called growth, but it comes down to speed in the end,” Fred told me. “How fast can you automate things internally so you can focus all your time on your product, the customer value, and really creating a great experience?”.

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Dollar General Puts Emphasis on Rural Shoppers by Enhancing Retail Media Network

Retail TouchPoints

Dollar General is enhancing its retail media network, DGMN, to better serve rural communities through the use of first-party data. DGMN helps Dollar General provide access to real-time data with trusted brands, to help them serve DG’s customer base across more than 18,000 stores in 47 states, delivering more than two billion transactions annually. Approximately 75% of Dollar General stores serve markets of 20,000 or fewer people, and DGMN’s solutions are designed to create more meaningful connec

Retail 277
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Buzzsprout Review and Pricing (June 2022): Everything You Need to Know

Ecommerce Platforms

You have a great podcast idea, scripted the first episodes, and are ready to start. But, one question remains: Where will you host your podcast? To deliver a great listening experience, you need a branded website that enables listeners to quickly browse through your episodes. At the same time, you need to ensure your podcast is available on all major podcast directories.

Download 104
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The Home Depot Enhances CDP to Personalize the Shopper Journey

Retail TouchPoints

Using a combination of online and offline data sourced from across its organization, The Home Depot will offer product suggestions designed to help customers complete projects on which they are embarking. The retailer will enhance its customer data platform (CDP) with the Adobe Experience Platform (AEP) to create personalized campaigns that can be activated within 24 hours , dramatically shortening what had been a seven- to 10-day process.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Anchor Review (June 2022): Is This The Right Podcasting Platform for You?

Ecommerce Platforms

Podcasts are steadily gaining popularity, so now's the time to tell your story in this format. Anchor.fm by Spotify is one of many podcast hosting platforms that allow you to be seen across various podcasting directories. On top of this, it comes with a myriad of useful editing tools, distribution, and monetization. So, in this review, we’ll look at everything Anchor has to offer.

Payments 104
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Sustainable Apparel Raw Materials Maker Receives $100 Million Investment

Retail TouchPoints

Recover , a materials science company that produces sustainable premium recycled cotton fiber and cotton fiber blends, has received $100 million in minority equity capital. The funding comes from the Sustainable Investing Business within Goldman Sachs Asset Management, alongside majority shareholder STORY3 Capital Partners. The company plans to use the funds to accelerate its global expansion and production capacity, with the goal of allowing more rapid adoption of sustainability initiatives by

Apparel 273
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Buzzsprout vs Anchor (June 2022): The Battle of The Podcast Hosting Services

Ecommerce Platforms

Want to make your own podcast? Don’t get hung up on where to host it! Buzzsprout and Anchor are both platforms that empower you to share your podcast with the world. . This review is right for you if you’re undecided about which is better suited to your project! Here we’ll look at Buzzsprout vs Anchor and decide the advantages and drawbacks of both platforms and what hosting your content with them might mean for your podcast.

Download 104
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Consumer Goods and Retail CIOs Lead Online Shopping Initiatives

Retail TouchPoints

The majority of consumer goods and retail (CGR) companies have accelerated their digital journeys over the last two years to better serve the growing number of online shoppers. But not all are achieving the same levels of success. According to research conducted by Genpact and MIT, CGR companies with Chief Information Officers (CIOs) who have invested in advanced analytics, customer experience (CX) and cloud processing and storage could see earlier and better results.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Amazon launches virtual try-on for shoes

RetailDive

The new mobile feature, currently only available on iOS, allows customers to try on thousands of shoe styles from brands like Puma and Reebok.

Mobile 137
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Sensormatic Solutions Adds Temperature Sensing to Help Minimize Food Waste

Retail TouchPoints

Sensormatic Solutions is adding PENN Connected to its Sensormatic IQ platform capabilities, to increase operational efficiency through remote refrigeration monitoring and digital compliance. The solution is designed to help retailers combat food waste and assist with compliance by monitoring product storage temperatures, both hot and cold. The digital food safety platform offers remote monitoring to empower retailers to better serve their shoppers with quality products at the right temperature.

Document 261
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Unibail-Rodamco-Westfield to open virtual reality (VR) concept DIVR LABS in UK and Sweden

365 Retail

Unibail-Rodamco-Westfield (URW) has announced the signing of two DIVR ‘arenas’ with a 285 sqm outpost at Westfield Mall of Scandinavia in Stockholm and a 330 sqm location Westfield London. Featuring original story-based experiences ranging from family-friendly escapades to fantasy and science-fiction adventures, DIVR puts groups of up to four people into a series of shared virtual reality experiences that, through its high-end hardware, includes wireless streaming in 5K resolution and multi-sens

Leisure 119
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Twitter releases Product Drops feature to let shoppers track new merchandise

RetailDive

Users of the social media platform can select a “remind me” button when a brand tweets about an upcoming launch to be notified when it’s about to drop.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Topps launches trading card line featuring college athletes

RetailWire

Topps is launching a line of trading cards that feature college athletes. The brand’s parent company, Fanatics, will share profits with some of the players and their schools. “We think this entire category is one that will not only bring new collectors into the space, but will also benefit student-athletes to expand product offerings available in the marketplace,” Derek Eiler, executive vice president of Fanatics’ college division.

Article 75
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Stitch Fix lays off 15% of its salaried workforce

RetailDive

The reduction reflects about 4% of all company roles, mostly non-technology and styling leadership, CEO Elizabeth Spaulding said in a company blog post.

Blog 122
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Ecommerce Replatforming: What Is It and How to Do It

Kibo

This post was recently updated. Originally published on September 26, 2017. Replatforming horror stories abound. It takes too long, it’s too much money, sites crash, sales plummet; it’s an eCommerce bloodbath. While these failures may make a homegrown solution look tempting, there are some excellent ready-made solutions available that will save you time, effort and money and allow you to deliver stunning digital experiences for your customers.

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Credit analysts put Kohl's on notice amid takeover talks

RetailDive

Analysts at S&P Global Ratings and Pulse Ratings are concerned about the reliance on the retailer’s real estate to finance most of the deal.

Retail 107
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Building Relationships at Ottawa Meet Week

Canadian Special Events

Miranda Ji, CMP, Director of Sales Victoria Conference Centre & Business Events Victoria with Paul Bugge, Director of Sales, Destination St. John’s, and Candace Schierling, Director of National Conventions & Event Marketing, Tourism Saskatoon. Digital Event experiences will evolve and get better, but nothing can replace being there live and in person.

Events 52
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Madewell is 'actively investing' in menswear as it opens another stand-alone store

RetailDive

The retailer launched another store in Los Angeles on Thursday. And as the market for men’s apparel grows, the company may have perfect timing.

Apparel 70
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Citizen XM Brings a Breath of Fresh Air for Mentos

Canadian Special Events

Connect a positive experience with a brand, and you build fans. Nominated in a few categories, the “Mentos – BaSkateBowl Park” produced by Citizen XM & Cossette does all that and more. It’s an outstanding example of a brand giving back to the community, creating fans and generating attention all at the same time. Working closely with The City of Belleville , the team researched several outdoor areas in the city that needed a refresh before landing on Kiwanis Skatep

Events 52
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What is the Balance of Your MarTechnical Debt?

Digital Doughnut

Before we delve into MarTechnical Debt, let’s review Technical Debt – the fascinating phenomenon in the world of software development. Put simply, it is the cost of later rework, by choosing easier and quicker solutions in the near term. It’s about taking sooner, rather than better approaches which can ultimately take longer and cost more.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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The Power of Pride

Canadian Special Events

I happened to be driving down Bloor St this morning and stopped to take a photo of Rogers Head office. It was great to see the art created by this corporate sponsor. After two years of virtual events, Pride Toronto is looking forward to bringing back the live parties and today marked the first day of Pride month. The Pride Flag was raised high above Nathan Phillips Square to symbolize the commitment that Toronto has made to host this great festival.

Events 52
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Americans expect prices to go higher

RetailWire

Sixty-six percent of Americans expect inflation to get somewhat or much worse over the next year, according to a Washington Post and George Mason University’s Schar School of Policy and Government survey. Nearly 90 percent said they have changed personal buying habits to stretch their dollars.

Article 52
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Most Followed: 5 Learnings From Cristiano Ronaldo’s Instagram Strategy

Digital Doughnut

The latest edition of Mention & Hubspot’s Instagram Engagement Report has revealed that world-famous footballer Cristiano Ronaldo is once again the most followed person on Instagram this year, with over 442 million followers as of 18th May 2022.

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Kroger rolling out grocery delivery in South Florida

RetailWire

Kroger has opened an online grocery service in South Florida, even though it does not operate stores in the state. The supermarket giant now has hubs located in Jacksonville, Opa-locka, Orlando and Tampa to deliver online orders to customers across the state.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio